BT Broadband

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BT Broadband

100% Would buy here again

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Spotlight: What are our customers saying?

L
lexy
I was looking for compact broadband services and i found BT. They offered the best services i ever know. i also found products for my Tv and landline. So overall i got what i was looking, they off...Read on
B
BeagsX2
Switched from SKY back to BT and what a difference a year makes. The new smart HUB is the best yet and the service is faultless. They waived the install fee, got a cracking deal for BB and calls an...Read on
T
tMtFQiRt
M
Mr TOX
If I could give 0 stars I would If I could give 0 stars I would. Our business has lost thousands in revenue promising us their service after cancelling installation SEVEN times! We were shipped fr...Read on

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    Would buy here again
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    Life saver!!

    I was looking for compact broadband services and i found BT. They offered the best services i ever know. i also found products for my Tv and landline. So overall i got what i was looking, they offer services at a good rate, their services are nice and also they response on time if i ever face problems. so yeah, they are really good.


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    Would buy here again
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    Very impressed

    Switched from SKY back to BT and what a difference a year makes. The new smart HUB is the best yet and the service is faultless. They waived the install fee, got a cracking deal for BB and calls and got a pre-pay mastercard topped up with £150.

    Tip Top


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    Would buy here again
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    Mr.

    555


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    Would buy here again
    Overall

    Too bad customers care

    If I could give 0 stars I would
    If I could give 0 stars I would. Our business has lost thousands in revenue promising us their service after cancelling installation SEVEN times! We were shipped from pillar to post overseas which cost a huge amount in phone costs. unreliable, inefficient; If you can't complete a service then why take it on


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BT Broadband

Are you looking for a Broadband provider? BT Broadband offers you a vast range of Broadband products including TV, Internet and Telephone line rental. Read on to find out more about this company. Once you have done so, if you think this could be a good company for you, check out some customer reviews so you can find out if their other consumers are satisfied with their services.

About BT Broadband
This company is a British broadband provider that supplies their customers with products such as broadband packages, TV and broadband packages and landline rentals. 

 

Customer Services: What can be found on their website regarding their products and services?
BT Broadband offers products for Broadband, TV + Broadband and Landline.

There are three Broadband deals, each of which are 12 month contracts offering unlimited monthly usage such as the Unlimited Broadband deal which offers up to 17Mb speeds, the Unlimited Infinity 1 deal which offers up to 52Mb speeds and the Unlimited Infinity 2 deal which offers up to 76Mb speeds. Each of these packages also contact Caller Protection, Parental Controls and Unlimited Wi-Fi hotspots. 

The TV packages available are either the Starter + BT Sport deal which costs £3.50 a month and includes the YouView vox, the ability to pause and rewind and access to 80 channels. The Entertainment Plus deal costs £10 a month, includes the YouView+ box, the ability to pause and rewind and record up to 300 hours and access to 110 channels. Finally, the Total Entertainment deal costs £18 a month, includes a YouView+ Ultra HD box, the ability to pause and rewind and record up to 600 hours and access to 141 channels, 21 of which are HD.

Finally, the Landline options are all 12 month contracts and all include a line rental that costs £18.99 a month. Firstly there is the Unlimited Weekend Call deal for £0 a month, the Unlimited Evening and Weekend Calls deal for £3.80 a month or the Unlimited Anytime Calls for £8.99 a month. 

Customer Reviews: Share your honest opinion! Let us know what you thought of this company in a review.
Are you a customer of BT Broadband? If so, we would be very interested to hear your feedback on their products and services. What do you think of their deals, do you feel that they offer a fair value for money or can you get better packages at other providers? Share your thoughts in a customer review to help out other consumers!

What do BT Broadband consumers feel about their company? Read and write genuine customer reviews about their product range and quality and service!

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business. 

Offers and support -  check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in. 

Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one. 

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into: