Broadband Genie

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Broadband Genie

67% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

A
Arif Khan
Yes your commitment is really good. I had some problems of speed of internet for last few days. I don't know reason but once you provided 54MB average speed section choice now it is working good ,...Read on
Z
zFPWdwPk
T
Thomas Mossop
It’s a scam. They wait months before sending an auto generated email into your junk mail that expires after a short time. The majority of people will forget to check after a few months of y...Read on

All reviews (3)

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  • Ordering

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    Would buy here again
    Overall

    Good work

    Yes your commitment is really good. I had some problems of speed of internet for last few days.
    I don't know reason but once you provided 54MB average speed section choice now it is working good ,not full as said but quite satisfied.
    32 pounds can be afforded for such good net speed.
    This could be a good choice of anyone who need speed of their speedy net.


  • Ordering

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    Would buy here again
    Overall

    Mr.

    555


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Broad band

    It’s a scam.

    They wait months before sending an auto generated email into your junk mail that expires after a short time.

    The majority of people will forget to check after a few months of you lead a busy life. They will refuse to resend the email so avoid the hassle and don’t use them

    Whole company is a scam as the idea is most vouchers will not be used

    Stars above aren’t very touch sensitive hence two stars. I wasn’t able to select one star


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Broadband Genie

The Internet is very important in our modern society. But which internet provider is the best choice? One company that offers broadband is Broadband Genie. But what kind of company is this? What kind of quality internet connection will they offer? Will your internet connection be readily available, or will you encounter technical difficulties? How easy will it be to install their TV and phone connections? Will it take long for them to deliver your package? And what kind of customer service will this shop provide for people that have some sort of question or problem? Will they stay friendly and helpful even when you have some sort or complaint? The best way to investigate these matters is by reading reviews left by real customers of Broadband Genie. Read their reviews to get some more insight into this company. Their experiences, comments, opinions and remarks will help you to understand if Broadband Genie is the right kind of broadband provider for you.

About Broadband Genie
Broadband Genie is a broadband comparison website. The company was founded in 2004. On their website, you can compare broadband providers to see which one is the best option for you. They offer broadband from all sorts of providers such as Post Office, PlusNet, Sky, First Utility, Zen Internet, Direct Save, John Lewis, SSE, Vodafone, NOW TV, BT, EE, Virgin and many others. That means you can visit the World Wide Web from your computer or other device adjusted with Wi-Fi. You can choose 15 MB, 20 MB or 50 MB internet speed. It’s also possible to include phone services in your package. And they offer TV services so you can watch all your favourite shows on your TV, HD TV or Smart TV. If you want, you can choose fiber for even faster internet. Their unlimited data make sure you can visit the internet without limits. Extra options include no setup fee, no landline, student deals and mobile contracts.


A Broadband Genie TV ad. Will they make good on their promises?

Services of Broadband Genie
You can take out their services via their website. Just select the options that you want. Afterwards, Broadband Genie will provide you with some options and you can choose the one you like best. They offer 12 month contracts, 18-month contracts, and contracts under 12 months. Broadband Genie also offers a customer service to assist you whenever you need some help. They are always willing and able to help you out.

Complaints, Compliments and Tips for Broadband Genie
Are you already subscribed to one of the services provided for you by Broadband Genie? Then we would like to hear what you think about this broadband comparison website. How steady is the internet connection? Was it easy to compare broadband providers via their website? Did they indeed show you the best options, or were you able to find a better deal somewhere else? And what can you tell us about their customer services and other services? Please write your own review and tell us what you think of Broadband Genie so potential customers will know what to expect from this comparison website.

Will Broadband Genie show you the best broadband providers? Read customer reviews about this broadband comparison website for internet, Tv and phone.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business. 

Offers and support -  check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in. 

Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one. 

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into: