Klook Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-05-30
Phone SIM card for Singapore
I was off to Singapore and realized I needed a SIM card for my phone. Found a great deal on a SIM...Read on
Ben Kelly

Most relevant negative review

  2024-03-13
Hire car booking
I recently booked an SUV online for hire through Klook, hoping to get a Ford Bronco or a similar ...Read on
Fox

Review with most votes

  2024-02-08
Travel bookings across Asia an
As someone who loves exploring new places and going on adventures, I've always found this pl...Read on
D. Green

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    Travel bookings across Asia and Europe

    As someone who loves exploring new places and going on adventures, I've always found this platform to be a lifesaver for all my travel requirements. It's super easy to book hotels, attraction tickets, pocket wifis, airport transfers, and tours in different countries across Asia and Europe. Thanks to KLOOK, my trips have been amazing and stress-free, whether I'm wandering around Taiwan's busy streets or immersing myself in Italy's culture. I can always count on KLOOK for great service and smooth experiences. I definitely suggest it to other travellers who appreciate reliable and efficient travel planning.


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    Travel services

    Since the whole essence of seeking the services of travel agency is to have a hitch-free travel experience, why then doing business with the company that will still have you being stressed up with complaints and disappointments due to unprofessionalism. In my case, review was a yardstick I used in selecting the right one from among the many available both via online research and offline. The reviews for Klook was on the positive side and very impressive. Something rated 4.5 on accuracy. Of course I was wowed and I had to align with those who have used Klook services before. The experience was the same as those who reviewed.


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    Car Hire

    I've used this website for car rentals before, and I have to say, it's always been a positive experience. The site is easy to use and simple, so I can make bookings without any trouble. Also, picking up the car at the location has always been quick and smooth. One of the main reasons I keep using this site is because of the competitive prices. I always look for the best deals, and this site offers some of the most affordable options out there. In general, I would definitely recommend this site to anyone looking for car rental services.


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    Japan trip booking

    Klook really helped me out when I was booking my trip to Japan. Their website was so easy to use and I could book everything I wanted in no time at all. There were loads of different options to choose from, which was great, and I found the perfect activities and tours for my trip. The whole booking process was really smooth and I got all the info I needed straight away. Thanks to Klook, my trip to Japan was amazing.


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    Phone SIM card for Singapore

    I was off to Singapore and realized I needed a SIM card for my phone. Found a great deal on a SIM card on this website. What's cool is I could pay for it in advance and collect it at the airport upon arrival. Such a time-saver! Excited to use it during my trip!


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    Quick and easy booking for tickets domestic and abroad.

    I really loved how quick and simple it was to book and use tickets on this website. It's so handy, and I was even able to find tickets for different countries! The website is really dependable, and the staff in person are really nice. I'll definitely continue to use this website to find tickets.


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    Ticket and bus booking

    I've just booked some entrance tickets and bus tickets using this platform and I have to say, I was pleasantly surprised. The service was reliable and I really liked getting updates through email and WhatsApp. It's always good to have clear communication when you're booking something as important as travel arrangements. Overall, I was really happy with my experience.


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    eSIM with unlimited data and hotspot ability

    I bought an eSIM from this platform that gives me unlimited data, so I don't have to worry about running out when I need it. I did notice the speed slowing down a bit at busy times, but it's still been really handy for staying online when I'm on the go. Being able to use the hotspot is a big help too, especially for sharing internet with other people.


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    First time using Klook

    Wow, I've just tried out this website for the first time and it's really simple to use! The interface is so easy to navigate and I had no problems figuring out how to book my tour. Also, the tour information was explained clearly, which really eased my worries about travelling abroad. I will definitely be using Klook again for all my future travel plans!


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    Disneyland California tickets

    I got two tickets for Disneyland California at a good discount from here not long ago. It was pretty simple navigating the site, even though it was my first time using it. I can't really say much about the tickets until I actually use them. My niece and I are planning to go to Disneyland on June 24, so I'll give an update on how it went afterwards.


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    Overseas stuff booking

    I absolutely love using this app to book all of my holiday stuff! It makes everything so simple and stress-free. The best part is that they always have fantastic deals and discounts, which is just wonderful.


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    Booking trips

    Klook is honestly like my best mate when it comes to booking trips abroad. Their services are so simple and I never have any issues when using the app. I always manage to snag fantastic deals and the whole booking process is a breeze. I'd definitely suggest it to all my mates.


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    Misleading package deal

    The package deal I got from Klook said I'd get to do a Stadium Tour and a Sky Walk, but when I got there, turns out it only covered the Stadium Tour. I was pretty gutted and felt like I'd been misled. They should have made it clear that the Sky Walk wasn't part of the deal, instead of listing both activities together like they were.


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    Hire car booking

    I recently booked an SUV online for hire through Klook, hoping to get a Ford Bronco or a similar 4WD vehicle. However, when I got to the car pick-up point, I was surprised to be given a small 2WD Chevy Trailblazer instead. To make matters worse, the quality of the vehicle was not up to scratch. The car was dirty, had cockroaches inside, and the seat belts were all moldy. I paid extra for a better car, but ended up with a terrible and unclean vehicle. The staff at the pick-up point didn't seem to care, and when I reached out to the customer service centre, they were of no help either. It was a really disappointing experience that felt like a total rip-off. I would strongly recommend steering clear of this company.


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    Booking for an activity

    The customer service on this platform is absolutely awful. The only way to contact them is through their chat app, but even then, the replies are super slow and not very helpful. If you take a few extra seconds to reply, they just close the chat on you. On top of that, the promo codes they give out are usually confusing and don't even work, which just leaves customers feeling let down and irritated. And as if that wasn't bad enough, when you try to book something to do, it's often fully booked even when it shows there's availability. All in all, my experience with this platform has been really terrible.


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    Universal Studios Japan tickets

    Buying the tickets for Universal Studios Japan on here was an absolute breeze! We were having a right nightmare trying to get them on the official website for days, but we eventually threw in the towel and gave Klook a shot. Thank goodness we did because it was dead easy and hassle-free. Thank you for making it a piece of cake for us to grab the tickets!


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    Family day trip to Skyworld Genting

    We had a brilliant day with the family at Skyworld Genting. We had a great time and felt it was well worth the money. The direct entry at the gate was really handy and saved us time, making the whole experience even more enjoyable. We can't wait to go back again in the future!


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    Efficient booking process

    I thought the booking process was pretty straightforward and easy to use. But, I did notice that the website was a bit slow now and then, which kind of took away from the whole experience. The booking system itself worked fine, but the interface could definitely do with some tweaking to make it smoother and easier to use.


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    Booking platform for travel activities

    I always use this platform for booking my travels. The directions they give are really clear and easy to follow, redeeming vouchers is a piece of cake and having the option for refunds is a real bonus in case anything unexpected comes up. Overall, the service is excellent!


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