All reviews of Fox
Review about: QP Jewellers
Diamond and sapphire earrings
I bought these earrings with diamonds and sapphires, but they fell apart after only 1.5 years. The first earring broke into three pieces when it was dropped, and the second one fell apart while in a box. I took them to a jewellery repair shop and was told to avoid thin gold earrings if I want them to last. Not the most durable choice, overall.
Review about: BreakFree Holidays
Phone booking issues
I recently had a go at booking a holiday on BreakFree Holidays via my phone, but ran into some technical problems while trying to confirm my right address. I got fed up and eventually gave up, and then thought I'd have another go on my computer. Strangely enough, it all went smoothly the first time without any issues. It was a bit frustrating having to switch devices, but at least I managed to make the booking in the end.
Review about: Economy Bookings
User-friendly website, wide selection, competitive prices
I found the website really easy to use, they had clear categories and filters which made it simple for me to find the perfect vehicle for what I needed. There were loads of different vehicles to choose from, so I had plenty of options to suit my taste and budget. The prices were great too, I was able to find a good deal without any hassle.
Review about: Fashionette
Handbag
I bought a handbag from Fashionette not long ago. It did take a week to arrive, which was a bit longer than I was hoping for. But I have to admit, the packaging was really nice. I was a bit worried about whether the handbag was genuine, but Fashionette reassured me that all their products come straight from the manufacturer or authorised sources. So, fingers crossed it's all good!
Review about: Apatchy London
recent purchase, quality bags
I bought this new item earlier this week and it arrived really quickly. The bags are such good quality, you can tell they're made from top-notch leather. I've had loads of compliments on them and I'm so pleased with my purchase. I'll definitely be coming back for more in the future.
Review about: Ribble Cycles
Cycling equipment
I was really impressed with the customer service team at Ribble Cycles. They were super knowledgeable and helpful, showing a genuine understanding of the products and what a cyclist like me needs. I liked how they took my age and experience into account when suggesting products, it made me feel more confident in my choices. Overall, the customer service was top-notch and made my shopping experience really positive.
Review about: FiveTech
Laptop purchase
I bought a laptop from this company and I have to say, their customer service was brilliant. The guy I talked to, Mike, was really helpful in sorting out all the problems I had and he did it quickly. He was nice and professional the whole time, and I was very grateful for his assistance. I also told Mike that it was hard to reach the customer service team for the brand I purchased (I won't say the name), because the phone number wasn't easy to find online. He gave me the contact number, which was a huge help.
Review about: iMyFone
Quick and efficient service
I recently bought something and got really great service from a guy called Mike. He knew his stuff and was really helpful the whole time. Even though I had a little problem getting my hands on the new purchase, I thought the service was top quality overall. I'd definitely tell others to use this service if they need fast and effective help.
Review about: Teleflorist
Diamond Wedding Anniversary flowers
I ordered some flowers for my Sister's Diamond Wedding Anniversary recently and I was so pleased with everything. The ordering process was really easy and simple, and the delivery was great with no issues at all. My Sister absolutely loved the beautiful bouquet and it made her day even more wonderful. I'm really happy with the service I received and I'll definitely be using them again in the future.
Review about: MonsterShop
Aquarium LED tubes replacement
I bought some replacement LED tubes for my fish tank at MonsterShop a while back. Sadly, the tubes stopped working recently, so I got in touch with their customer service for some help. I was really happy to find that they were super friendly and actually helpful. They quickly sorted out an order for two new tubes and made sure they got to me the next day. One of the tubes ended up being damaged even though it was packed well. But after a quick phone call, they sent me a replacement without any trouble. I have to say, I'm really impressed with the customer service at MonsterShop.
Review about: Ebuyer
Desktop build components
I received two parts for my new desktop build right on time and in perfect condition. They actually came earlier than I thought, which was helpful for me. The packaging was good and the delivery people were really nice.
Review about: Warehouse Fashions
Wrong item received
I had a really bad experience recently when I got sent the wrong item. The whole returns process was a total nightmare – there was no personal touch and it felt like it was taking forever. It was so annoying to have to pay to send back something that wasn't my fault, and I couldn't even talk to anyone to sort it out properly. On top of all that, the thing I actually wanted didn't show up in time for an important event, so I ended up wasting loads of time, money, and effort. Hopefully Warehouse can sort out their systems so no one else has to go through this in the future.
Review about: Petwise
Pet insurance claim
I'm really disappointed with how long it's taking to get my pet insurance claim sorted. I sent it in back in January, and now it's almost April with still no sign of the reimbursement. It's been causing me a lot of stress and uncertainty, especially since my vet sent in another claim three weeks ago which is also stuck in limbo. I'm worried that if the money doesn't come through soon, I'll have to foot the bill myself, which I really can't afford.
To make matters worse, Petwise only just acknowledged they received the claim today, even though my vet sent it directly to them three weeks ago. This doesn't exactly fill me with confidence in their efficiency and reliability. I'm scared that these delays will affect my ability to get my dog the medical care they need in the future, as the bills have to be paid on time. Honestly, I'm quite concerned about how Petwise handles claims and what it could mean for my pet's health.Review about: Direct Ferries
Online booking for ferry to Donegal
I found it surprisingly easy to book my ferry to Donegal, even though I usually struggle with online purchases. I managed to navigate the website and make my booking without any big problems. I'm looking forward to travelling with the ferry company and keeping my fingers crossed for good weather on my trip back to Donegal.
Review about: One Education
Functional Skills Level 2 completion
I've just finished my Maths and English Functional Skills Level 2 courses with this company. Overall, I had a good experience with the courses. The content was well-organised and easy to understand, and the materials they gave me really helped with my learning. However, I did have a problem getting my certificate and transcript for the Maths course. I got in touch with the Support Team Chat, and Mark quickly sorted everything out for me. Thanks to his fast help, I got my certificates without any more delays. I'm glad for the efficient and professional support from the team, and I'd recommend their courses to anyone wanting to improve their skills.
Review about: Watchmaster
Communication Issue
I've had a big problem trying to get in touch with WatchMaster UK. I've sent loads of emails and tried calling, but I haven't heard anything back from them the whole of April. It's made me think if they're even still open for business. I'm worried about my watches too, if I'll ever get them back.
Review about: Housekeep
House cleaning service
My experience with this company was awful. They not only damaged my house, but also charged me too much and didn't even finish the job properly. The customer service was useless and they tried to brush off my issues without actually fixing them. I definitely wouldn't recommend this service to anyone. Have a look at the Google reviews to see for yourself how bad they are.
Review about: Balkan Holidays
Booking holiday
Booking my holiday with them was so quick and easy! I've been on holiday with them before and had a great time.
Review about: Dears Pharmacy
Medication purchase
I was really let down by the service I received at this pharmacy. The staff were rude, stuck-up, and not helpful at all. They didn't seem to care about helping me with my medication and couldn't even give me basic advice on how to take it. It was obvious that they hadn't been properly trained and didn't know how to treat customers well. All in all, my experience was really bad and I wouldn't suggest this pharmacy to anyone.
Review about: eOpticians
Contact lenses purchase
I've been a customer at eOpticians for a while now, and I have to say, I'm consistently impressed with the level of service I get. The website is really easy to use, and I never have any trouble finding the contact lenses I need. Ordering is straightforward, and I always get confirmation emails quickly. The prices are fair, and I like that there are often discounts on offer. The delivery is fast, and my orders always arrive in great condition. Overall, I'm really happy with the service I get from eOpticians.
Review about: NONNON
Online order
I placed an online order with this company recently, and I'm sorry to say it's been a bit of a letdown. Even with the pandemic causing delays, I haven't received any updates on my order. The website isn't very clear about some products, which has left me feeling confused and annoyed. They keep pushing back the dispatch dates they promised, so now I don't really trust what they say.
Review about: CBD One
CBD oil and gummies
This company is just brilliant when it comes to speedy delivery and excellent communication. They always get back to me quickly and have been a trustworthy source for my CBD requirements. A friend suggested them to me, and I'm thrilled with the quality of what they offer and their top-notch service. From their wide selection of products to their fantastic customer service, this company has gone above and beyond all my expectations. I strongly recommend giving them a go if you're looking for CBD products.
Review about: Cj Wildlife
National Trust defender tube bird seed feeders
The bird seed feeders have a really bad design with the lids and hangers. The hooks all facing the same way just make them so flimsy and likely to fall off, especially when it's windy. The company has been really good with their service and packaging, but I think they should go back to the old hanging wires for a better product that actually works well.
Review about: Alyve
Personalized vitamin subscription
The idea of a personalised vitamin subscription is really good because it means you can save money on vitamins that are just right for you. I like that I only have to take two tablets a day, it makes things much easier. However, I had already been taking a variety of vitamins before and I haven't really seen a big difference in my health. But for me, the best part is definitely the money-saving and the fact that it makes my daily routine a lot simpler.
Review about: Tyres Pneus Online
Tyres sent to wrong country
I bought some tyres from this supplier not long ago, and to my dismay, they sent my order to the wrong country. It was a real pain for me as I need my bike to pop to the shops and get stuff since I live solo and don't have any family nearby. The customer service folk I chatted to were useless and just kept making promises they couldn't keep, which left me feeling really annoyed and let down by the whole thing. Needless to say, I won't be going back to this supplier again.
Review about: Yesglasses
Prescription glasses
I was really happy with the service I got from Yesglasses. Even though I made a mistake, they really stepped up to fix things without any trouble. I'm really grateful for how much they care about making their customers happy. I've already told others about Yesglasses and I'll definitely be getting another pair of glasses from them soon. The glasses I got were top-notch, especially for the price, which was much better than other shops.
Review about: RattanTree
Garden furniture set purchase
I recently bought a 4 piece garden furniture set, and when it arrived, it had no screws or fixings, which was a bit annoying. It took a week for the right fixings to be sent, but the customer service response was nice and helpful. However, the emails seemed to be from a different time zone, maybe not a local address. Putting the furniture together was ok, but I'm worried about the glass table top not being very stable, as it only sits on four suckers and is not very secure. The cushions are a bit thin, but for the price I paid, they're alright and provide decent comfort. I paid extra for a cover, but it doesn't fit snugly, so rain pools on it and it might flap in strong winds.
Review about: Darlings of Chelsea
Sofa purchase
I have to say, my experience with this company was really smooth. Everything went perfectly from ordering to delivery. The sofa arrived on time and in great condition, and I'm absolutely thrilled with it. The staff in the store were so helpful and professional too. All in all, a top-notch experience.
Review about: LW Theatres
Ticketing issue
I really enjoyed the show, it was excellent. But, I had a bit of a frustrating time with the ticketing process. Even though LW sent emails saying the tickets would arrive 24 hours before the show and mentioned a slight change in time, the tickets never showed up in my inbox. So, when I got to the theatre, I had to explain the situation to the box office staff. They were able to confirm our booking, but at first, they wanted to send the tickets to my email, even though I explained I couldn't access it without a printed copy. After a bit of back and forth, they finally printed the tickets for us. The show itself was great, but the ticketing process was definitely a hassle that could have been avoided with better communication and service from LW.
Review about: Bricoflor
Cork flooring
I recently bought cork flooring from this company and I have to say, I was really happy with the quality of the product and the service I got. I was a bit unsure at first because the company had an average rating, but I decided to go for it because of the good prices. I got in touch with the team to check if they had the flooring in stock and I was impressed with how quickly they responded. I ordered in May and it took a bit of time to get my flat renovated and see the flooring put down, but I have to say it looks amazing. I'm really pleased with how easy it was to order, the great service I got, and the delivery process. Overall, I'm really happy with my experience and would definitely recommend them to others.
Review about: gardenersdream
Plant purchase online
I was really impressed with the service of this company as a first-time online plant shopper. The ordering process was easy and I was kept updated throughout. The delivery was super quick and the plant arrived in perfect condition due to the careful packaging. The plant looks healthy and good quality, showing the supplier's expertise and care. I am happy with my purchase and will definitely order from them again. I would recommend this company to friends and family looking for high-quality plants and great service. Thank you for a great experience.
Review about: Fc Moto
Gaerne SG22 boots ordered
I ordered a pair of Gaerne SG22 boots from this shop recently and I had a really good experience. They told me they had to order the boots from their supplier because they didn't have them in stock. I was a bit unsure about it at first, but they reassured me it wouldn't take long. I was pleasantly surprised when the boots arrived earlier than expected, on the 28th of May instead of the 4th of June as originally mentioned. I was really happy with how quickly they came and how efficient the team was. Overall, I'm very happy with my purchase and the service I received from the shop.
Review about: Mozillion
iPhone 15promax in brand new condition
Oh my goodness, I can't believe how fantastic this new iPhone 15 Pro Max is! It's like it's just been taken out of the box, no scratches or anything. I was really impressed with how it looked, and it even came with the original box. It feels like I've got a brand new phone for a fraction of the price!
Review about: Murbes
Quick delivery, hassle-free returns
I really love this company because my orders always arrive super quickly, and if there's an issue, returning items is a breeze. Although shipping isn't free, the discounts you receive are really great.
Review about: Luxe Tones
Green Feather Drop Earrings
I absolutely love the Green Feather Drop Earrings I bought - they are stunning, well-made, and really good quality. They go perfectly with my dress and I'm over the moon with them. The customer service at Luxe Tones was fantastic, and the delivery was incredibly quick. All in all, I am really happy with my shopping experience at Luxe Tones.
Review about: winerack-plus
Winerack purchase
I bought a winerack from this company not too long ago. However, I never actually got the item. I tried to contact their customer service team through email, but I didn't hear back from them about my order. I feel really let down and annoyed by their lack of communication and failure to deliver the product.
Review about: Armor Lux
Slippers with special offer
I recently bought a pair of slippers from this company which had a deal of 50% off the second one. I checked the size guide on their website and decided to go for a size bigger like they suggested. But when the slippers arrived, they were still too small for me. So, I got in touch with customer service to ask about swapping them as I really liked them. Unfortunately, they said I'd have to send the slippers back, get a refund, and then make a new order. The customer service rep also mentioned that I wouldn't get the original discount I got on my first purchase. I thought that was a bit harsh and unfair, seeing as it was just a sizing error on my part.
Review about: The Snowboard Asylum
Snowboard purchase, delivery concerns
The website was easy to use, and I had no problems with payment. The offers were clearly communicated, which was good. However, I was let down by not being told when I could expect my delivery. I'm not sure if this was The Snowboard Asylum's fault or DPD's. As a customer, I think it's important to know when my order will arrive so I can make plans. Not knowing made me feel annoyed and unsure.
Review about: Kickgame
Sneakers
I popped down to the sneaker shop and it was absolutely brilliant! The staff were so friendly and really went out of their way to help me. The displays were top-notch, everything was laid out so nicely and I could check out all the amazing trainers they had in stock. The vibe in the shop was spot on, I felt right at home as a proper sneaker enthusiast. I even made the trip all the way from Nottingham just to have a look around and I can honestly say it was a top experience.
Review about: Garden Street
Purchased a dining set
I recently bought a dining set from this company. The ordering process was fine, but the customer service wasn't great. I had to ring them up to find out about my order because the online updates weren't accurate. The first person I talked to wasn't very helpful and definitely needs some customer service training. The second person was better, but I was still disappointed by the lack of communication from the company about the delivery. Considering how much I spent, I think they should have sent an email or text with the delivery details.
Review about: Best Heating
Radiator purchase
I bought a new radiator from this company recently, and I must say I am really happy with it. It looks great in my home and it heats up really well, keeping me warm in the winter months. Even though I had a small problem with two missing locking nuts, the radiator is still securely in place and works perfectly fine. I'm impressed with the quality of the product and my overall experience with this company has been excellent.
Review about: Terrys Fabrics
Blinds purchase
I recently ordered some really nice blinds and I have to say, the folks at the shop were absolutely fantastic! They kindly sent me samples of the materials so I could have a good look before making my purchase. The blinds arrived really quickly and the delivery driver even gave me a call to double-check they found my house without any issues. The quality of the blinds is top-notch and they look absolutely fantastic in my room. Every time I order from this shop, they really go the extra mile - I highly recommend them!
Review about: Sosandar
Speedy reply to my query
I was really surprised by how quickly they got back to me when I asked them a question. The service they gave me was so good, I was really impressed. It was even better than I thought it would be, I couldn't have asked for more. The customer service team were so efficient and professional, it really made an impression on me. I'm definitely going to tell all my friends about this company.
Review about: Goldster
Keep fit, yoga, tai chi classes
I signed up for classes at Goldster after I had a bad fall, and I'm already noticing a positive change in how I feel! They have added new classes specifically designed for people with mobility issues, and they took into account my limitations and recommended suitable modifications. I love that each class has different ability levels, so I can improve at my own speed. The tutors are all extremely kind and knowledgeable. In addition to the fitness classes, I also attend painting and poetry classes, which are really enjoyable. Be sure to take a look at their website for more exciting surprises!
Review about: My Photo Puzzle
Perfect 60th birthday gift
Oh my gosh, I bought a jigsaw puzzle for my dad's 60th birthday and he absolutely loved it! He's really difficult to shop for, but he's a big fan of puzzles, so it was the perfect gift. The puzzle actually had a picture of him solving a puzzle (haha) which he found really cool. The quality was great, it came in a nice box, and it wasn't too expensive. Plus, it arrived really quickly. I definitely recommend checking them out!
Review about: Homelike
Stayed for 4 months
Thanks a lot for all your help and support during the time I stayed here for 4 months. It really meant a lot to me and made me feel right at home.
Review about: Running Point
ASICS shoes purchase
I bought some running shoes from this shop not long ago, but I've been having a bit of trouble getting my order. I've sent a few emails to ask what's going on, but I haven't heard back from them at all. And when I tried calling their customer service, nobody picked up. It's really frustrating as a customer, you know? This lack of communication doesn't look great for them in terms of professionalism.
Review about: Dapper Street
Fred Perry top
I recently bought a Fred Perry top from Dapper Street and it arrived surprisingly quickly, just two days after ordering on Thursday. The quick delivery really impressed me and I was really pleased with my purchase.
Review about: Magazines Direct
Renewal subscription
I was really disappointed with my shopping experience with Magazines Direct. I renewed my subscription, but then found out they had lost my order so I had to order again, ending up with two copies. Also, the magazine offered a free gift for UK subscriptions only, without making it clear that Northern Ireland was excluded. This has definitely been one of the worst shopping experiences I've ever had.
Review about: Avenue85
Clothing purchase, good sizing
I recently bought some clothes from this website and I was really impressed with the quality and size options they had. They had a great selection and I managed to find just what I wanted. The delivery came really quickly too, which was a massive plus. All in all, I had a really good experience shopping on this site.
Review about: McQueens Dairies
Milk delivery service
I'm really happy with the milk delivery service from this company. Their customer service is top-notch, the staff are so helpful and friendly. The prices are fair and competitive, so it's great value for money. It's so convenient to have fresh milk delivered to my door early in the morning, it saves me the trouble of having to keep going to the store. The milk is really good quality, and I love the variety of products they offer, especially the yummy milkshakes that my kids love.
Review about: Park Holidays
Upgrading purchase
When I decided to upgrade, the sales manager at the holiday park was really helpful. Unlike other salespeople I've met before, he didn't try to persuade me or use any sneaky sales tactics. It was nice to get simple and real customer service.
Review about: Blitzhandel24
Quick and easy purchase
The installation instructions and serial key came quickly after I bought it, so setting up the software was a breeze for me, even though I'm not great with technology. It all went smoothly and was really easy. Thanks a lot for making it simple for someone like me.
Review about: Mowers Online
Local purchase
I purchased something from a local shop near where I live. Recently, they have been terrible at answering calls and getting things fixed. I'm not sure if I'll buy from them again.
Review about: Interhome
Rental experience disappointment
My time at the rental house was a real let-down. When I got there, it was so grubby and smelly, really not what I was hoping for. I was honestly quite surprised and upset that it wasn't up to scratch.
Review about: PIKOLINOS
Comfy shoes
I've got these shoes and they are really comfy and look really cool. I wear them to school and everyone's like "where did you get those shoes?". I tell them, "I got them from that place that sells really awesome shoes". I wear them every day now because they are my absolute favourite shoes.
Review about: Vevor
Thickness planner
As a small woodworking business, I've been really pleased with the tools I've bought from this company. The thickness planner I got is now one of my most important tools in the workshop. I'm really impressed with how durable and effective it is, it's made my woodworking projects much more efficient. I'm thinking about getting one of their jointers next, they seem like great tools to have. Even though I've been using a 1950s jointer, I think upgrading to a new one from this company would really help me improve my woodworking skills.
Review about: Staysure Travel Insurance
Claim for cancelled flights due to medical issue
I had to cancel my flights last minute because of a medical problem. I was really surprised by how simple it was to fill in the claim online and upload the necessary documents. It took 24 days from start to finish, but there wasn't any stress or unnecessary questions, except for the 8 days it took to get a form from my doctor. In general, I would definitely recommend their service.
Review about: Mint Velvet
Garment issue
I had such a great experience with the customer service team. Lillie really went out of her way to sort out the issue I had with a piece of clothing. Her kindness and commitment really brightened my day. The level of customer service from this company is outstanding, exactly what you'd expect from a top brand. I'm a big fan of their products and I would absolutely suggest them to anyone in search of high-quality fashion items.
Review about: ONLY
Awesome service
The service was brilliant and the quality was outstanding! I'm really pleased with my purchase. Just a quick suggestion - it would be fantastic if you could display the full basket instead of requiring us to open it up to see everything. All in all, thanks for providing such a great experience!!!
Review about: Opodo
Awesome customer service guy
The customer service guy was so friendly and spoke German really well. He explained everything clearly and I was really impressed with his manner. I ended up giving him a 5-star rating. Wishing him all the best for the future.
Review about: CCL Computers
Excellent experience, regular emails, well-packaged, dispatched early
I popped into this store not too long ago and had a really great shopping experience. I kept getting emails keeping me in the loop about my order, telling me when it was being put together or checked. When my item arrived, it was well wrapped and came sooner than I thought. All in all, I'm chuffed with how it all went down.
Review about: Watchmaster
cool watch
I recently received this amazing watch from Watchmaster. It took a little longer to arrive because it needed some repairs, but now that I have it, it looks fantastic! It's in such good condition that it appears brand new, and I'm really pleased with the price I got it for. Ender and Jayden were both incredibly helpful and pleasant, so I want to give them a big thanks for their assistance!