American Express - Overall Rating based on 23 reviews
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Disputed charge on broken item
So after using American Express for about forty years, I've made the decision to chuck both my cards in the bin because of a shocking experience. I had an issue with a dodgy purchase on eBay, tried to sort it out, and was just met with uselessness and annoyance from American Express. Even though I gave them all the info they needed loads of times over the phone, by email, and in letters, they still asked for the same thing again. It's just not on to be so sloppy and unhelpful after all this time as a loyal customer. I'm taking my custom elsewhere and I reckon others should do the same if they don't want the hassle of dealing with American Express.
Booking flight with credit
I booked a flight using my credit card on this website but they charged me more than the airline itself! It's a rip-off and I felt scammed because I could have saved money if I booked directly with the airline. It's just not fair.
Credit card
American Express credit card is one card I have come to like a lot as someone who does international payments often. I would say aside the fact that today there are many credit/debit cards issued to holders for international transactions, I still prefer American Express card over others for a variety of reasons. While I have also tried out other cards, unfortunately, that feeling of being unsafe was always there, suspecting the company securing the card could be hacked any time. On the contrary, I have had no such fears about American Express knowing how long the company has been in the business and since I started using American Express card, I have no issue of fraud or related complaints. Surely a safe card to use.
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Credit card
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