Post Office Travel Money Reviews
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Reviews (21)
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Recent currency exchange
I recently went to the currency exchange office on Waterloo Road in Cheetham Hill, Manchester and it was not a great experience. The service was really bad and the place always seemed to be short-staffed, especially when it was busy. I would recommend avoiding this branch if you can because the service is slow and you end up waiting for a long time.
Currency exchange purchase
I was really let down by the currency exchange service I used recently. I ordered some currency online, gave all my info, but my package never showed up. This has happened twice now in the last 9 months, and I'm not happy about it. It's just not on to have such bad service repeatedly.
Sent a birthday card to my mate on the…
I sent a birthday card to my friend on the 22nd of May, first class and guess what? It's now the 2nd of June and it still hasn't arrived! Can you believe that? I'm really annoyed, I want my money back for the card, stamp and ink. It's just not fair!
Collection time misinformation
You can't trust the pick-up time they give you, it's totally off. I ended up waiting around for hours and it was such a waste of a whole day with nothing to show for it. The Post Office/Royal Mail should really lose their royal status, they're just so useless.
Incorrect postage fee for delayed birthday card
I was proper gutted with the service I got from the post office. They put a note through my door saying I had to pay extra postage on a birthday card I sent ages ago. So I paid up, sorted out the delivery, and guess what? The card still hasn't shown up! Now I'm starting to doubt whether the postal service can be trusted to get things done properly, especially with the prices going up all the time.
Next day delivery service
I recently used a next day delivery service from my local Post Office branch and it turned out to be quite a disappointing experience, I must say. I paid extra for the service, expecting my envelope, posted on Wednesday morning for guaranteed delivery before 1pm on Thursday, to reach its destination on time. But guess what? It hadn't even left the shop by Friday, can you believe it?
So, I contacted the shop and they directed me to Royal Mail. Royal Mail then told me to file a complaint and gave me a complaint number. This whole situation has left me feeling let down and annoyed. The lack of accountability and failure to deliver the service as promised has really left me dissatisfied.
Review with most votes
Very useful Card
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