All reviews of Isabella

  • Review about: Vitalife Health

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    First purchase experience

    I've just bought something from this company for the first time and I had a bit of trouble with the delivery by the courier. But I have to say, I was really impressed with how quickly they got back to me and sorted everything out by sending the order again without any delay.


  • Review about: Jacques Vert

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    Creased trousers

    I recently bought a pair of trousers online to go with a jacket I had already bought. When the trousers arrived, they were very creased. I was quite disappointed with their condition, especially after how much I paid for them. I got in touch with Customer Services to discuss the problem, but their responses weren't very helpful. They only offered a small discount and free delivery on my next order, without replacing the trousers or offering a bigger discount. I've been a customer for a long time, so I was disappointed with how little they seemed to care about my concerns. This whole situation has made me think twice about ordering from them again in the future.


  • Review about: Walk London

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    Stunning boots

    I bought a new pair of boots recently and they are honestly amazing. The quality is top-notch, the design and craftsmanship are exceptional. I'm really pleased with my purchase. Plus, the price was competitive without skimping on quality. The whole experience was great- I got regular updates and even a personal thank you letter after placing my order. So, overall, a fantastic company with incredible products.


  • Review about: Roov

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    Microwave

    Hi, I bought a microwave last month but I never received a confirmation email. I've been trying to get in touch with them but they're not responding, and the phone number doesn't seem to be working. It's really frustrating, you know?


  • Review about: Kelsey Media

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    Subscription renewal

    I've just renewed my magazine subscription and it was dead easy! I even had a question about my order and the customer service was dead nice and helpful. They answered my question right away and made sure I was pleased with my purchase. All in all, it was a top experience and I'll definitely be back for more.


  • Review about: AFerry

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    Quick and easy booking

    That's great to hear! Booking with AFerry was a piece of cake. Everything went smoothly with our details and check out was a breeze. And when we got there early for our return trip, they let us on the ferry without any hassle or extra charge. The ships were really comfortable and they looked good too.


  • Review about: French Connection

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    FC jeans sizing

    I had a really frustrating time with the customer service team about the sizing of some FC jeans. The newer ones I bought seemed smaller than the ones I got before. I asked about the sizing, but instead of giving me a straight answer, the customer service reps just kept asking me random questions that had nothing to do with it. No matter how many questions I answered, they just kept asking more and never addressed my actual concern. It was like banging my head against a wall. I was so frustrated and disappointed with the lack of help I got. I won't be buying from them again after this experience, that's for sure.


  • Review about: All Clear Travel Insurance

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    Travel insurance

    Hey there! I had to sort out this travel insurance situation. Gave them a ring and got through to an actual person, not some automated voice! They were so nice and really helpful, unlike those annoying pre-recorded messages. The policy they suggested was top notch and the cost was fair, so definitely going back to them next time.


  • Review about: Perfume Click

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    Fragrance

    I was really happy with my order from Perfume Click. They had the exact fragrance I wanted, and the delivery was super fast. The prices were great too, which made it even better. I will definitely order from Perfume Click again in the future.


  • Review about: Home Essentials

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    Bed purchase

    I ordered a bed from this shop and was really disappointed with the service. They first said it would come in 5 working days, but then they changed it to the 15th of the month. I made sure I was home for the delivery, but the bed never arrived. When I called customer service, they said it would come the next day, but when I reminded them it was already the 15th, they said it would be another 5 working days. It was so frustrating, felt like they were just giving me one excuse after another.


  • Review about: Attraction Tickets

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    Booking assistance via What's App

    I had such a great customer service experience with Michelle on What's App the other day. She was so patient with all my changes to the booking and made sure everything was just right. Michelle really made our first time using the service amazing, and I'm so thankful for all her hard work and help.


  • Review about: Coast

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    Elegant Dresses

    I've been a customer here for a while now, and I have to say, I'm really impressed by the quality and designs of the dresses I've bought. Each one is elegant and you can tell they've put a lot of care into the details. The fabric feels so luxurious and they always fit me perfectly. I'd definitely suggest checking out their size guide before you buy, it's always helped me pick the right size for my body shape. All in all, I'm really happy with my purchases and I'll definitely be coming back here whenever I need a new dress.


  • Review about: AXA Landlord Insurance

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    Quick and easy policy updates

    I found updating my landlord insurance policy to be really easy. I did it all online myself and didn't have to deal with any fuss. It was a simple process that saved me a lot of time and stress. And I even saved some money by doing it this way. I was pleasantly surprised by how easy it was to use the website and make changes to my policy. Overall, I was happy with how convenient and efficient the online system was.


  • Review about: Boohoo Man

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    Faulty item

    So, I got this thing and it was broken when it arrived. But the customer service was really quick to reply and they were really nice about it. I had to send them a picture of the broken thing and they gave me a refund. It was really easy and I was happy in the end.


  • Review about: easyCar

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    Car rental

    I hired a car from this company, but then they just handed me over to a local company that kept on insisting I owed them more money and claimed I'd damaged the car, which I know I hadn't. When I tried to raise my concerns, they dismissed me and told me to take it up with the rental company. They even had the cheek to say my complaint had been sorted out when it absolutely hadn't!


  • Review about: Bad Monday

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    Lighter purchase

    I couldn't believe it! I bought a lighter from that place and honestly, it's a bit of a joke. They make a big deal about giving you a tin and a pouch, but guess what? The logo on the pouch is already coming off! And as for the lighter itself, it's rusting and peeling. Plus, the zippo barely fits the case they give you. It's all a bit of a mess, really. I'd rather spend my money on something that's actually worth it than waste it on a joke like this.


  • Review about: AX Paris

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    Awful fit, high delivery and return fee

    The dresses I ordered were a complete disaster. They just didn't fit right and I ended up looking like a sad potato in them. But the worst bit was having to fork out £9.90 for delivery and returns! It's just not right and definitely not worth it. I'd much rather spend that money on snacks and video games, to be honest. I'm never buying from there again, like, ever.


  • Review about: Travel Trolley

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    Stressful flight situation

    I've been really worried all week about missing my flights, but I can't thank Kartik at this agency enough for his amazing help. He was an absolute godsend and I've never had someone show as much care and support as he did. I would highly recommend him to anyone needing assistance.


  • Review about: Modanisa

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    Clothing

    I made a mistake by ordering a size bigger than what my daughter usually wears, hoping it would fit fine, but sadly it was too tight. I was surprised when I attempted to return it and found out that I had to pay for the shipping. It's frustrating that they don't mention on their website that their sizes aren't the same as EU standards. It's not right. I won't be buying from them again.


  • Review about: Trusted Housesitters

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    Trusted Housesitters Review

    As someone who uses the platform, I've started to see how important my services as a pet sitter are. Trusted Housesitters might say that it's a fair swap of pet sitting for a place to stay, but it's actually not like that at all. The yearly membership fee of nearly $300 is what I could make in just one week of pet sitting. It's pretty obvious that there's a big gap in how things are set up.


  • Review about: India Jane

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    Pretty cushion covers

    So I bought these really cute cushion covers online and you know what? They never arrived! I mean, come on, how annoying is that? I waited and waited but nothing came. It's like they just took my money and disappeared. It's not fair, really not fair. And now I'm here without my cushion covers. It's just so frustrating!


  • Review about: Skypark Secure

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    Meet and greet airport parking

    So, my family had arranged for meet and greet airport parking at Heathrow through Skypark. But, when we rocked up at the airport, we were informed by the Maple Parking desk that the parking company Skypark had booked for us had gone out of business ages ago! We then had to rush around to find another parking spot, which ended up setting us back more cash and nearly caused us to miss our flight. Skypark did refund us in the end, but they didn't even offer an apology or any form of compensation, which was pretty disappointing to say the least. Total bummer, really.


  • Review about: Watch Pilot

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    Repair service experience nightmare

    The repair service I got from this shop was a complete nightmare. I sent my watch in for fixing back in September, and they kept telling me it had been sent to the manufacturer for a new bracelet. Then the store shut down, saying it was for renovations, but it turned out it had new owners. Both the store and the manufacturer were no help at all, leaving me completely clueless about my watch's status. It was like I'd lost my watch and the £530 I'd paid for the repair. It was really frustrating and disappointing, and I was left feeling very unhappy.


  • Review about: Post Office Travel Money

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    Passport renewal

    I recently renewed my passport at the Kensington High Street branch and I must say, it was a really easy and helpful experience. The staff member, Harinder, was amazing - so patient, efficient, and really knew his stuff. He took the time to explain everything really clearly, which made the whole process nice and easy, with no stress at all. I just wanted to say thanks for the excellent service and professionalism.


  • Review about: Card Factory

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    Five helium balloons

    The last time I bought helium balloons from this shop, it didn't go well. Even though I did what the staff suggested and spent quite a bit of money, the balloons were losing air by the next morning. When I contacted the manager for help, they were rude and not helpful at all. They didn't seem to care that I was having problems with what I bought. I think that person isn't good at dealing with customers. Because of this bad experience, I won't be coming back to this shop. I hope that with a different manager, the customer service will get better.


  • Review about: Universal Textiles

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    Trespass Audrey Padded Jacket in Sandstone

    So I came across this website randomly, never heard of it before. I was looking for the Trespass Audrey Padded Jacket in Sandstone, and Universal Textiles was the only place that had it available. I was a bit unsure at first, but decided to go for it and make the purchase. Some reviews mentioned the sizes come up small, so I got a size larger and it fitted just right. I placed my order on December 29th, thinking it might take longer because of the New Year weekend, but it actually arrived on January 2nd, which was a pleasant surprise. I got updates on my delivery all the way through, which I really liked. In the end, there was only one left in my size and colour, with free delivery and super fast service. I will definitely be shopping here again.


  • Review about: Ro&Zo

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    Evening dress purchase

    I bought an evening dress from this shop recently and I have to say I'm really impressed with the quality. The fabric is lovely and the workmanship is top-notch. The prices were also reasonable and I felt like I was getting good value for my money. On top of that, the customer service was excellent. The staff were friendly and helpful, which made the whole shopping trip really enjoyable. I'm so happy with my new dress and I would definitely recommend this shop to anyone looking for high-quality clothing.


  • Review about: Maximiles

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    Reward redemption experience

    I've been pretty disappointed with the way I've been trying to redeem my rewards as a customer. The surveys they keep giving me aren't really about stuff I care about which means I'm only getting a few points each time instead of enough for a proper reward. And on top of that, most of the rewards they have are all about makeup for women, which isn't really my thing. I do like having a bit of fun doing surveys, but there are other companies out there that give much better rewards that actually match what I'm into.


  • Review about: Superbath

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    Grohe tap purchase

    I bought this fancy tap from Superbath not too long ago, and let me tell you, I've been really impressed. They delivered it quickly and kept me updated every step of the way. The tap is top-notch quality, it's even better than I thought it would be, especially for the price. I had to wait for my usual plumber to come and fit it, but it was definitely worth it. I'm really happy with my purchase and the service I got from Superbath.


  • Review about: MR KEY SHOP

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    Microsoft Office Home and Student 2016

    I was really impressed with my visit to this key shop. I bought Microsoft Office Home and Student 2016 and it all went really smoothly. The emails I got from them were really helpful and explained how to download and authenticate it in a really clear way. What really convinced me was the cheaper price compared to buying it directly from Microsoft, but knowing I was still getting a real copy. I'll definitely be going back there again in the future.


  • Review about: iMyFone

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    App troubleshooting support

    I had a problem with the app not long ago, so I got in touch with customer service for some help. Kiki was really helpful and got back to me quickly, sorting out the issue in no time. I'm really pleased with the great customer service I experienced.


  • Review about: HealthExpress

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    Weight loss pills - fast service

    The delivery was really fast and I received my weight loss pills quickly. I had to pick a delivery date and make sure I was home to sign for it. The prices were great and they even gave me discount codes for next time. Additionally, they sent me useful emails every month with tips and information.


  • Review about: 1pBroadband

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    Price comparison

    I've just changed to this new broadband provider because my old one suddenly doubled their prices. I've not had any issues with the service yet, but I'm really hoping they don't start hiking up prices without giving anything extra in return. It's really annoying when companies prioritize making money over keeping their customers happy. I'll definitely be keeping a careful check on my bills to make sure they don't try pulling a fast one on me.


  • Review about: GreatArt

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    Art supplies order

    The delivery service of this online art supply store has really annoyed me. The customer service team were nice, but not knowing where my order was coming from was a big problem. I thought it would be from the UK, especially since I've been to their London shop before. But, it turns out that all orders come from Europe, which means it takes 7-10 working days to arrive. They should make this clear on their website to avoid confusing customers like me. Waiting from the 15th of April until the 29th of April for my order is just not good enough in today's quick world. This has made me think twice about using this store again, as fast delivery is important. While I appreciate the customer service team, the overall service and lack of information has left me disappointed and frustrated.


  • Review about: 1pBroadband

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    Internet service purchase

    Despite a bit of a shaky start, I'm pretty happy with the internet service I got. At first, there were a few problems setting it up, but once it was sorted, the connection has been solid with no issues. The signal is strong and reaches everywhere in my flat, giving me a reliable and steady internet connection. I'm thankful for the good service once everything got sorted.


  • Review about: Ernest Jones

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    Quick and Easy Online Purchase

    I had a really good time shopping online for my new watch. The website was so easy to use, I found just what I wanted in no time. Ordering was a breeze and super fast, which was great. The choice of watches was amazing and I was really impressed by all the different options. All in all, it was a really smooth and fun shopping trip.


  • Review about: Direct GB Home and Garden

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    Refunded money

    I ordered something, did not receive it, and emailed to inquire why, but no one got back to me. They did refund my money, but honestly, the lack of customer service was disappointing. It felt like a waste of time.


  • Review about: Technextday

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    Online purchase fraud incident

    I had a bit of trouble recently when someone used my card fraudulently on a website. It's crazy because I live in a whole other part of the world and didn't even get a heads up about the dodgy payment for extra security checks like I usually do with a one-time pin. So I gave my bank a ring and they told me that the payment system the website uses doesn't need that kind of verification. Now my bank is looking into the transaction and hopefully I can get this all sorted out soon.


  • Review about: Zooplus

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    Various cat supplies for my feline companions

    Zooplus is where I always go for anything cat-related. They have a great selection of products for my four fluffy friends, all at reasonable prices. Whether I need food, toys or treats, Zooplus has got it covered. Their customer service is brilliant - they always reply quickly to any questions and sort out any problems efficiently. Delivery is fast and dependable, making shopping with them easy. I like that I can save money with their monthly subscriptions and regular discount codes. Zooplus really looks after all my pet requirements and I'm delighted with their service.


  • Review about: Smallable

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    Customs charges refund issue

    Hey, so I bought this really cool thing from the shop and they promised to refund me for any customs charges. Pretty neat, huh? But when I tried to contact them and send over the proof of payment, it was total silence. No response at all. I'm not sure if they even got my message or when I can expect to get my money back. If it's gonna be a while, that's fine, just give me a heads up, you know what I mean?


  • Review about: CAFAGO

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    Cool headphones

    I came across these really great headphones on CAFAGO and they were much cheaper than anywhere else I checked. Buying them was really straightforward and I received a confirmation email immediately. They also kept me informed on the delivery status of my headphones. I received them promptly and they were exactly what I was looking for. I'm really pleased with my purchase and CAFAGO appears to be a trustworthy and reliable website. It's always important to be cautious when shopping online, but CAFAGO is definitely a safe and legitimate option.


  • Review about: JD Williams

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    Lovely curtains

    I had a tough time finding curtains online, but then I found this website. It had just what I was looking for in terms of size and style. I bought two sets for my windows and they look amazing. The curtains are top quality and have vibrant, rich colours. I'm really happy with my purchase and would definitely recommend this website to anyone after some great curtains.


  • Review about: 4th & Reckless

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    Super rad shoes

    I got these really cool shoes from here and they are just the best! The service was absolutely fantastic and the quality is amazing for the price. I'll definitely be coming back to shop here again. Thank you!


  • Review about: Anatomic Shoes

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    Brown shoes with leather sole

    I was really let down by the brown shoes I bought from this store recently. When I got the shoes, I was disappointed to see that they didn't have the leather sole I thought they would. It seems that not being upfront about what the shoes were made of led to me feeling like my expectations weren't met. On top of that, it seems like they don't even sell this style anymore, so I can't get a replacement or a refund. I definitely won't be going back to this store again.


  • Review about: Logitravel

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    Quick and efficient service

    I was really impressed with how attentive and efficient the staff were. Their professionalism and attention to detail were outstanding. The service they gave me was top-notch, and I felt like a valued customer the whole time. I would definitely recommend this company to anyone needing reliable and efficient service. Thanks for the great service!


  • Review about: Secret Gardening Club

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    Plant purchase

    I bought a plant from this company not long ago and had a bit of a bad time. Ordering was quick and easy, and I got lots of emails keeping me in the loop. But when the plant turned up, it was in a sorry state. It had been snapped clean in two, its roots were out of the pot, and there was soil everywhere because it wasn't protected in the box at all. Plus, the label saying "Keep this way up" was on sideways and not up and down like it should have been, making things even worse.


  • Review about: Swan Products

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    Fantastic

    But most importantly, the quality and quantity of appliances in a kitchen also determine its efficiency and style. While the above are just general considerations about the space deemed ‘the heart of the home’, they are by no means cast in stones, as the architectural designs, model, personal style of the owner and gadgets/kitchenware also play major roles in the type of kitchen space available. Swan Products claims to be a leading brand that produces and retails a variety of kitchenware and homeware for the global market.

    The products by Swan Products are in different categories, one of them being the Housewares which consist of cookware, knife sets, glassware, tableware and drinkware, waste bins, etc. The company also has the category of the large appliances, which are dishwashers and refrigerators, as well as the small appliances made up of microwaves, coffee pots, toasters, steam generation iron, tabletop cookware among several other products. You can also get HalogenOven and Air Fryer, Slow cookers, and Vacuums, as well as several collections and ranges of products to choose from.


  • Review about: Shaw Academy

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    Graphic Design course

    I really enjoy their courses. Very good and educational. The only thing I would change is the fact that I can’t skip through the course or pause.


  • Review about: Bondara

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    Very special items

    Unfortunately I can't explain more about those very special and joyful items, but yes, this could be a right shop who can deliver just for you,not to others even in your home.
    Translucent black cock ring and ball strap ,
    and Monster Dildo recently launched by Bondara is really different who are aware and user of such products can understand the feel.

    I ordered online to bondara tonight
    I paid £11.56 it came out of account
    I got confirmation but no email
    Confirmation I think I got scammed

    I think the same thing happened to me, did you get your package?