Fhr Parking - Overall Rating based on 23 reviews

78% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-24
Car park booking query
I recently needed some information about my car park booking arrival time, so I decided to get in...Read on
sonia

Most relevant negative review

  2024-01-19
Missed booking confirmation
I had a dreadful experience with this parking service. I didn't get any booking email or tex...Read on
Edward

Review with most votes

  2018-11-17
Fine services
I have given 4 star against delivery ,you know why? This is third time in last seven months did...Read on
Hossain

Reviews (23)

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  • Ordering

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    Would buy here again
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    Scam rip off company

    DO NOT USE, I asked if it was possible to cancel my booking a full refund due to Coronavirus. I received a reply saying they would hold it as a credit. I then said why isn't it possibly for a full refund as I could then book a new booking myself. I then received a further email stating they were cancelling my booking minus a £10 fee. AT NO POINT HAD I AUTHORISED A CANCELLATION what they are doing is theft and I will be taking legal action against them


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    Airport parking

    NEVER USING THIS COWBOY COMPANY AGAIN!!!
    BookFHR.com & FHR airport hotel & parking .

    Flight has been cancelled due to Coronavirus. Airport website states promo code will be provided. So called for a promo code as made a non-flex booking and knew I wasn’t getting a refund, but they refused to provide one. Said they are following instructions given by the NCP, called the NCP and was told no such instructions were given. Staff were very rude spoke to Karen at first and she kept interrupting me as I was speaking and then cut the call when I raised my voice in annoyance to this. Called back and spoke to Eilzabeth Seddon, calls herself a director (more like general manager) she was also very rude and patronising. JOKE OF A COMPANY


  • Ordering

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    Would buy here again
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    Fine services

    I have given 4 star against delivery ,you know why?
    This is third time in last seven months didn't find your driver as she was waiting at wrong point.
    I am talking about Manchester and Heathrow
    I always try to bring your attention towards this and every time he/she justified after long "sorry"..
    Your services are super and appreciable but try to teach and trained these people little more.