CloudLearn - Overall Rating based on 25 reviews
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Online course enrollment
I recently signed up for an online course and spoke to a customer service representative named Matthew. I had some problems with payment, especially with Paypal, but Matthew was really helpful and nice. He sorted out the payment issue quickly, so I could enrol in the course I wanted without any more trouble. Matthew also sent me an email to make sure my login details and address were correct, making everything run smoothly. I was really impressed with Matthew's customer service and I'm sure I picked the right online learning platform.
Maths
Outdated content, littered with errors
GCSE Maths
I've been studying with Cloudlearn for 6 months, so far i'm really impressed. All my questions are answered quickly by the tutor, the videos make learning more fun and i enjoy the quizzes. I much prefer the interactive learning vs how i remembered maths being as school.
Great support for A-Levels
I completed A-Level maths & biology through Cloud learn. I was a bit apprehensive about online study as i've not done courses since school. Thanksfully the experience was great, the courses were easy to follow and informative. it was really useful being able to use videos and quizzes and my tutors replied to questions really quickly with easy to understand explinations. All in all i'd totally recommend Cloudlearn :)
I'm considering studying A-Level Biology, but I'm worried that I might struggle as I haven't studied for 10 years! Just curious to know how you found the course? Was it difficult to get your head around?
So much room for improvement
A year into a course and CloudLearn can still be very frustrating.
The site is easy to use once you get used the navigation but there are a few things that really bug me. Firstly, tutor help, you can only contact the tutor through messaging. That is all the help you get.
Secondly, the assessment process after each learning section isn't always helpful or working properly. When an assessment is completed you are supposed to get feedback on the questions you get wrong, explaining the correct way to do it.
Sometimes you only get feedback on the questions you get right, which is not helpful at all. So frustrating. This really needs to improve! How are you supposed to progress in Maths when you have no way of working through questions you get wrong.
The course is made up of text accompanied by videos that are just copied from YouTube. It isn't even their own stuff. So for this reason I think it is way overpriced.
My advice: stay clear of CloudLearn
Review with most votes
So much room for improvement
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