All reviews of Richardson
Review about: Donald Russell
Chateaubriand purchase
I recently bought a Chateaubriand from this company and I have to say, I was really impressed. The delivery was fast and the packaging was excellent. The Chateaubriand itself was gorgeous and so tender, and the cooking instructions they gave were perfect. I couldn't find any faults with this purchase - it was honestly a lovely dining experience.
Review about: Shell Broadband
WiFi provider experience
My experience with this WiFi provider has been really frustrating. The WiFi only works for short bursts of about 15-20 seconds, which makes it impossible to stream or even browse the internet without being interrupted. It's definitely the worst provider I've ever come across, and I wouldn't recommend it to anyone. I've had to start using my mobile data at home because the WiFi is just too slow and unreliable. The customer service from this company is also really bad, they haven't been able to provide any solutions to the constant connection problems. I would strongly advise against using this WiFi provider if you want a reliable internet connection.
Review about: Direct Ferries
Online booking experience
I thought that booking online was pretty easy, but I reckon they should let people know up front about any extra charges like booking fees. And it would have been good to be told that you need a paper ticket, not just an electronic one, when you get to the ferry port. Not knowing this did cause me a bit of hassle.
Review about: Predator 4x4
Side steps for 2014 SUV
I received my side steps for my 2014 SUV really quickly, they arrived in just 4 days after I placed my order. The packaging was spot on, making sure the product didn't get damaged in transit. But, I was a bit disappointed about the lack of instructions that came with the side steps. It made the installation process a bit tricky because I didn't have clear guidance, which meant I had to make some adjustments to the brackets to fit around the fuel and adblue pipes properly. I also had to add a spacer to the back bolt to stop it rubbing when I opened the door. Despite these small issues, I would still recommend this product because of its quality and how well it works.
Review about: SSENSE
Fast shipping
The delivery from this company is seriously quick. I ordered and in a few hours, my package was already on its way to me. I was surprised at how fast they handled and sent off my order. And to make it even better, my order arrived in just 2 days, which is really impressive. I'm thrilled with how fast and smooth their delivery process is.
Review about: Weekend Offender
Polo shirt and rain mac
I found this really cool polo shirt and an awesome rain mac with a built-in mask at a store recently. The quality was amazing, so I would definitely recommend it to all my friends. Such a great find! Top marks!
Review about: Just Park Me
Cancellation charge
Customers should be aware that this company charges a hefty £20 fee for cancellations, even if you've already paid for extra cancellation cover. This policy is really annoying and unfair because it punishes customers who've done the right thing by getting insurance. It's just not right for a company to make money from their customers this way, and they should definitely be more upfront about their cancellation rules right from the beginning. I'd advise others to stay away from this company, as their actions are pretty disappointing.
Review about: Archers Sleepcentre
Mattress and bed frame purchase
As soon as I walked into the store, a lovely lady named Margaret Darcy approached me and offered her help. She helped me choose a wonderful mattress and bed frame, explaining all the different choices to me. Margaret really knew her stuff and made it easy for me to make a decision. I was so impressed by how well she knew the products. I came back the next day and Margaret gave me more excellent service. The stuff they sell at the store is really high quality, and I was happy with my purchase.
Review about: Petwise
Pet insurance
First of all, I just want to say, don't bother wasting your time and money with Petwise. Dealing with them is a total nightmare. Their customer service is practically non-existent, and if you try to make a claim, they'll just string you along for months with pathetic excuses about backlogs before rejecting your claim altogether. It's a total con. Save yourself the hassle and go with a trustworthy pet insurance provider. Your beloved furry friend deserves much better than what Petwise can provide.
Review about: Helloprint
Wedding programs
Thank you so much, Helloprint, for the fantastic wedding programmes! I was really rushing to get them done and I was a bit worried about how they would turn out, but they were just perfect in the end. Being able to use my own design was a game-changer for me and getting them delivered early was a huge relief. I'll definitely be coming back as a customer again!
Review about: Barker and Stonehouse
Sofa delivery today
Today my corner sofa was delivered by two really helpful and efficient delivery guys. They kept me informed about their arrival time and made sure to set up the sofa exactly how I wanted. Thanks a bunch, guys!
Review about: Jucce
Faulty product, disappointing experience
I bought a new product from the shop, hoping to enjoy it but it ended up having a burnt taste that I couldn't fix. I tried using different pods but no luck, it was a waste of money and I couldn't return it. Not worth it, I should have gone for a better option.
Review about: Express Chemist
Impressed first-time customer.
I recently bought something from this company for the first time, and I have to say, I was really impressed with the service they provided. The ordering was easy and quick, and the website was really user-friendly. The prices were reasonable and competitive for what I bought. The delivery was quick and my order arrived in perfect condition. Overall, I was really happy with my experience and I will definitely be shopping with them again.
Review about: 365games
Pokemon Twilight Masquerade Booster Box
I bought a Pokemon Twilight Masquerade Booster Box from this company recently and I have to say, I was really pleased with it. The package arrived swiftly and was well protected, making sure it was in top-notch condition when it got to me. The item was exactly what was advertised on the website, which is always a relief when shopping online. All in all, I'm really chuffed with my purchase and would definitely think about buying from this company again down the line.
Review about: Confused
Save money on car insurance
I used Confused last year and managed to save £300 on my car insurance renewal compared to Alliance. I won't be auto-renewing with them again. Confused offers a free broker service, and I am very pleased with the savings. I will definitely be going back to them next year for my renewal.
Review about: Floraqueen
Flowers, card, and chocolates for Mother's Day
I was so excited to surprise my mum on Mother's Day with a beautiful bunch of flowers in a vase, a lovely card, and some Lindor chocolates. However, when the delivery arrived, it was not at all what I expected! The flowers were decent, but the vase was missing, and the chocolates were a huge disappointment - definitely not the Lindor quality I was hoping for. I spent quite a bit of money on what turned out to be a bit of a flop of a surprise.
Review about: Heights
Vitamins that make me feel good
These vitamins are great! They help me sleep better, feel more energised, and just make me more positive about life in general. I definitely suggest trying them out. It might take a couple of weeks to notice the effects, but they're definitely worth it. Oh, and my pee changed colour, which was a bit odd, but that's the only strange thing I've experienced.
Review about: Paisie
Order was quick and simple
I recently placed an order and the whole process was super simple. They gave me updates on when it would arrive and it arrived promptly and in perfect condition. When I had to return an item, they made the process really straightforward and kept me informed every step of the way. My refund was also processed quickly. One suggestion I have is that they could consider using paper packaging instead of plastic.
Review about: WildBounds
Outdoor gears
I absolutely loved my recent purchase from this outdoor shop! The price was so competitive and they sent it out really quickly. What really caught my attention though was how environmentally friendly the packaging was. They didn't use any plastic bubble wrap, just embossed paper which was great. And instead of plastic box tape, they used paper tape which is a small change but really shows their commitment to reducing plastic waste. I have to say, I'm really impressed with the service and eco-friendly approach of this outdoor shop.
Review about: Winebuyers
Multiple bottles of wine in mid December, refund not received
I ordered a few bottles of wine back in December, and after getting a payment confirmation, I was excited for my delivery. But, I never heard anything. I tried reaching out to their customer service team from late January, but didn't get much of a response. Eventually, after a few weeks, someone told me they couldn't send my order and said they'd refund me. It's now February, and I'm still waiting for the refund they promised. Dealing with this company has been really frustrating and disappointing - it feels like a scam.
Review about: Spatial Online
B&W 603 speakers
I bought a pair of B&W 603 speakers from Spatial Online and I have to say I was really impressed with the customer service. Simon, the guy who helped me, was so helpful and made ordering them really easy. He answered all my questions quickly and made sure everything went smoothly with my order.
Review about: Room To Grow
Bunk bed purchase
I bought a bunk bed from this company a while ago and it's been a total nightmare. I ordered it in March and was told it would arrive in 10 days, but that didn't happen. So, I had to complain to Klarna because they weren't keeping me in the loop about the delivery delay. The bed finally showed up in May, but I had already bought a different one by then because I couldn't wait any longer. And now, they won't even respond to my requests to return it - they're ignoring my calls and emails. Steer clear of this company at all costs!
Review about: conturve
Missing item in recent purchase
The service was awful - I reported a missing item three times and never heard back or got any acknowledgement. I'm really let down and won't be using this company in the future.
Review about: Transpennine Express
Train ticket refund
I'm really let down by this train company's service. I bought a ticket but then had to ask for a refund because of something unexpected. Trying to get my money back has been a total nightmare. The customer service staff are useless, lazy, and just no good at their job. Even though I've sent in clear photos of my ticket multiple times, they keep saying they're not good enough or missing. It's a total con - they make all these promises about refunds, but they never actually follow through.
Review about: Pebble Grey
Replacement mirror purchase
I thought I'd be getting a nice, modern mirror to replace the old one, but what turned up was totally different. The new mirror looks clunky, the lighting is way too obvious from the side, and the on/off sensor doesn't always work properly. Basically, it looks like a cheaper version of what we used to have, which is a bit of a letdown.
Review about: Miinto
Online shopping experience with excellent customer service
I've just been shopping online and I have to say the customer service I got was absolutely top-notch. Ms Eliza was so quick to respond and really helpful with all my questions, which made everything go really smoothly without any bother. I really value her hard work and expertise in helping me make my purchase.
Review about: Wendy Wu Tours
Expensive holiday cancelled
I've used this company quite a few times for trips in the past and always had good experiences. However, my recent experience with them was really disappointing. I went to a holiday show and spoke to one of their staff members about adding something extra to my holiday package. They said it could be done, I paid a deposit, and everything seemed fine. I even booked an extra flight. But just a few days after making the final payment, I got a cancellation notice for my whole holiday which cost me over £20,000. When I called customer service, they said they couldn't process such a big refund straight away, but after lots of calls, I did eventually get my money back. What really got to me was that the company didn't communicate, apologise, or explain anything after making such a huge mistake.
Review about: Luca Faloni
Two awesome linen shirts
I popped over to the store in Milan and picked up two really nice linen shirts. They're super comfortable and look really stylish too. The material is really unique and feels amazing against my skin. They're perfect for any occasion, whether I want to dress up or keep it casual. I'd love to get some more in different colours, but they're a bit expensive for my budget. The staff member who helped us choose them was really friendly and patient, they took their time to make sure we found the perfect ones.
Review about: Cj Wildlife
Bird feeder purchase
I bought a bird feeder from your company on the internet not long ago. Sadly, I wasn't happy with what I received. The plastic used felt really low quality and didn't seem eco-friendly since it wasn't labelled as recyclable. What's more, the feeder didn't fit on my existing hangers from well-known groups like the Royal Society for the Protection of Birds. I was also let down that there wasn't any info about the threads on the website, which made it tricky to figure out if it would work with what I already had.
Review about: England Store
Beret and scraf
Oh my goodness, I went and got myself a beret and a scarf from this shop and I was a bit annoyed at first because my order was all wrong. But then this bloke called Chris Madden came to the rescue and sorted it all out. Now I'm really chuffed with my new gear. Big thank you to Chris, he's the best!
Review about: Dobies
Chilli seeds purchase
I bought a bunch of chilli seeds from a shop a month ago. I planted half of them in a propagator on my windowsill, and amazingly, every single seed has sprouted. I'm really happy with how well the seeds turned out and how many of them actually grew. The seeds were fresher and more viable than I thought they would be.
Review about: Maison De Fashion
Luxurious suit
This shop is like a hidden treasure trove for those looking for top-notch, fancy stuff. The suit I bought was absolutely stunning - from the material to the attention to detail. Ordering was a breeze, and the folks at customer service were brilliant in keeping me in the loop throughout. It might be a bit pricey, but the quality is definitely top-notch. The delivery was mega quick, and my suit got to me in tip-top condition. All in all, a fantastic experience that I would highly recommend.
Review about: Gymproluxe
I bought some gym gear
So, I recently bought some new gym gear from this website, and let me tell you, the communication was absolutely terrible. They just kept sending me emails claiming I had items in my cart and taking money from my account, but then they told me they didn't actually have my order on file. Can you believe it? I had to provide them with my order number and ask them to cancel it because I felt like I was being bombarded with spam. And then, all of a sudden, they said it had already been sent out. Sounds a bit dodgy, doesn't it? It seems like they were trying to lure me into buying more things. I don't trust them at all. So, just a heads up for everyone else out there – stay cautious!
Review about: ParcelBroker
Easy website and booking
The website was really easy to use, booking my parcel was a piece of cake. The customer service team were great, so helpful and friendly. I'll definitely use this service again in the future!
Review about: MacFinder
Amazing MacBook
The MacBook I bought was amazing! It looked exactly like it was shown online. It arrived on time and I managed to get a good deal on an extended warranty. Everything is going really well with my new laptop so far!
Review about: Devola
Quick delivery and efficient product
I ordered something from here and it arrived really quickly. The product was decent, but it was a bit noisy.
Review about: Findmypast
Genealogy subscription
I feel a bit torn about this genealogy subscription service. The prices can be a bit confusing - some pages are clear, but others seem like they're trying to get you to upgrade. I'm new to it and I've found it useful for my research, but the constant push to upgrade can be irritating.
Review about: House of Fraser
Troublesome delivery
I received loads of emails from the delivery company, but the customer service at House of Fraser really made up for it. When I got in touch, Haris from customer services sorted everything out really quickly. It's great to see that level of dedication and efficiency when dealing with customer problems.
Review about: DHGate
My new shoes
I am absolutely thrilled about my new shoes from DHGate! They look even better in real life than they did in the pictures online. I can't wait to show them off to all of my friends. The quality is outstanding and they fit perfectly. I will definitely be purchasing more items from this website in the future.
Review about: Universal Textiles
HI VIZ for dog walking
I've been a loyal customer of this company for buying HI VIZ products to use when I'm out walking my dog. The stuff they sell is really tough and lasts a long time, which is just what you need for being outside. I really value the great quality and how useful the products are.
Review about: Universal Textiles
Fabulous Riva Home Black Cushions
I recently bought two black Hanover Cushion Covers and I am absolutely thrilled with them. The quality is really great and they look fantastic with my other black textured cushions on the sofas.
Review about: Homesdirect365
Mahogany bedroom set
We recently bought a beautiful mahogany poster bed, along with two king-size pieces, and the whole bedroom set which includes a dressing set, and we're really happy with our purchase. The detailed carving design, graceful curves, and excellent quality mahogany really make it stand out. The price was good compared to other websites, so we feel like we got a great deal. We're really pleased with our decision and would definitely suggest this set to anyone else.
Review about: Mark Birch Hair Loss
Shampoo for hair
Wow, this shampoo is absolutely fantastic! It leaves my hair feeling super soft and helps with reducing inflammation, although it's not the best smelling. But overall, I really love it!
Review about: Zapaka
Evening Ball dress purchase
I was so pleased with the dress I bought for the Evening Ball. It was amazing quality for the price. The design had so much attention to detail and the craftsmanship was top-notch. The fabric felt luxurious and it fit me perfectly, making me feel really elegant and classy at the event. I got loads of compliments during the evening, which just made me even more sure that the dress was a great choice.
Review about: Brook + Wilde
Mattress purchase
I bought a mattress from this company not too long ago and it was a total disaster. First, the delivery date was delayed multiple times. When I tried to get a refund, they said the company went bust and they were now a new company. Dodgy, right? They didn't give me my money back and carried on trading as before. Shocking behaviour, really.
Review about: Silver Mushroom
Mug, platter, glasses purchase
I've really got hooked on this company after buying loads of great mugs, platters, and glasses. Their products are so quirky and unique, much better than anything I used to get when I shopped at the big retail stores. The customer service is top-notch, with real, friendly folks who genuinely care about helping out. I've made it a priority to support small, local businesses like this one now, and I'm excited for their upcoming sale. Bring on the Christmas shopping! Cheers!
Review about: Cytoplan
Prenatal vitamins
I recently bought some prenatal vitamins from this company and it was a total disaster. The pills were so hard to swallow, they were really chalky and got stuck in my throat. It was not only uncomfortable but a bit scary too. I tried cutting the pills in half to see if that would make it easier, but it didn't work at all. And on top of that, the smell was disgusting, unlike any other vitamins I've taken before. Plus, they were really pricey which just made everything even worse.
Review about: Insure4Boats
Quick and easy purchase
I was really chuffed with how easy it was to get insurance for my boat. The policy was dead clear and didn't break the bank. It put my mind at ease to know my boat was well and truly covered.
Review about: OnBuy
Online shopping experience
As someone who shops online a lot, I always look for a smooth ordering experience and good service. OnBuy definitely delivered on that. The whole process of placing an order was really easy and trouble-free, so I had no problems finding what I wanted on their website. The item I bought was delivered in good condition and on time, just like they said it would be. I was happy with the product and how the whole shopping trip went. I'll definitely keep OnBuy in mind next time I need to buy something online.
Review about: Alensa
Ray Ban prescription glasses
Buying prescription glasses online was a breeze - seamless and trouble-free. The processing and shipping were super quick, and the attention to detail in the packaging really shows how much pride the company takes in its presentation. The quality of the glasses is top-notch, with lenses that fit perfectly. Definitely going to order from them again.
Review about: Lux Surveys
Survey Scam
This company is honestly the worst! You know, they keep bombarding you with surveys, but as soon as you reach that magic £25 mark to cash out, they go and lock you out of your account. So, I decided to drop them an email to ask what the deal was, and let me tell you, their response was an absolute joke. They had the nerve to ask for personal documents like my ID and bills just to prove that I actually live where I say I do! When I called them out on their shady tactics and pointed out that they were running a scam, they conveniently stopped replying altogether. What a complete waste of time!
Review about: Holidu
Clean and equipped villa
I stayed at this really nice villa that was super clean and well-equipped, and it had a cool 70's vibe to it. The bedrooms even had air conditioning, which was a bonus. The villa was part of a group of private villas from the 1970s, each with their own gardens. They all shared a grassy area with pools and trees, which was a lovely spot to relax. It was very peaceful most of the time, which was perfect for me and my family, especially my two young grandkids. I would definitely suggest this place for a relaxing holiday.
Review about: BillyOh
Shed purchase
What a nightmare! Ordering the shed was fine, but everything else has been a disaster. Calling customer service meant waiting forever, and promises made were hardly ever kept. The delivery date was terrible, and trying to change it was pointless. When it finally arrived, a panel was missing and the quality was awful, especially for the price. Asked for a refund, but had to keep chasing them up for collection. Had to threaten to get rid of the shed if it wasn't collected promptly. Was given wrong delivery dates and times, causing even more hassle. The communication and service were terrible from start to finish.
Review about: Honeypot Furniture
Inga sofa - highly recommend
My experience with Honeypot Furniture was absolutely amazing. I went for the Inga sofa in cream and I'm really pleased with my choice. The delivery was quick and the guys who brought it were really helpful in getting it set up in my living room. The sofa is super comfy and just as good as it looked online. I've been spending lots of lazy Sundays chilling on it and I couldn't be happier with my buy.
Review about: Magazines Direct
Metal Hammer issue purchase
I recently bought an issue of Metal Hammer from a website for the first time. It took about 4 weeks for the delivery to Germany, which was a bit longer than I thought. The package only had some plastic wrapping, but luckily the item was not damaged when it arrived. One thing I think they could do better is to send more email updates about the shipping process, as I wasn't sure if my order had been sent or not. Overall though, I don't have any big complaints and would be happy to order from them again in the future.
Review about: ASDA Personal Loans
Quick Loans
Oh my goodness, I managed to get a loan from this place really quickly and easily. The staff were lovely and explained everything clearly. The whole process was straightforward and I received my money in no time. I'd definitely recommend it to my friends if they ever need some extra cash.
Review about: King of Cotton
Mattresses, bedding, towels purchase
I recently bought a bunch of stuff like mattresses, bedding, and towels from this company. Honestly, the quality of everything is top-notch, way better than I thought it would be. The mattresses are really comfy and sturdy, the bedding is super soft and feels really posh, and the towels are absorbent and seem like they'll last a long time. I'm really impressed with how much care and skill has gone into making each item.
Review about: Emergency Assist Ltd
Competitive renewal quote with loyalty bonus
I was really happy with the renewal quote I got from Emergency Assist Ltd. It was already a good price, and I was pleasantly surprised to get a loyalty bonus on top. Their service was great value for money, so I'll definitely think about using them again in the future.
Review about: Blueground
Rental deposit dispute
Blueground was alright while I was staying there, but things turned sour when I decided to move out. They unfairly kept hold of my deposit by making up false claims about damages and cleanliness problems. They even tried to pin blame on me for a balcony covered in rubbish that didn't belong to me, as if it was my fault. It was a real let-down after what had been a fairly decent time there.
Review about: Travel Insurance 4 Medical
Health insurance purchase
It's quite straightforward, to be honest. All we really wanted was health insurance, nothing fancy. We discovered that this policy pretty much includes all the basics but mostly concentrates on medical expenses, which is exactly what we needed. It's nice to feel reassured, knowing that we'll be protected if anything health-related crops up while we're on our travels.
Review about: Predator 4x4
Wildtrak mirror covers
The description of the "replacement mirror covers" was misleading as I thought they would actually replace the original ones, but they turned out to be stick-on covers. I had to send them back and buy replacements instead, but they quickly refunded the purchase price.
Review about: ClevGuard
Customer support excellence
I was really impressed with the customer support I got when using the program. I had a few questions and sent them a few emails, and every time they got back to me quickly, with really helpful and detailed answers. I couldn't have asked for better service.
Review about: YesCapa
Well-equipped camper van
I had a great time with the camper van. It was really well put together, with lots of little touches that made it stand out. I especially liked the magnetic lamp and the way there were lights and sockets everywhere. The bed was big and comfortable, filling up the whole space. The owner was fantastic, giving me a good rundown of everything and being really accommodating with pick-up and drop-off. They were easy to get hold of when I had any questions during my rental.
Review about: From The Box Office
Quick and easy booking process
The website was really easy to use and simple, so booking tickets was a piece of cake. I could easily find the tickets I was after and the booking process was smooth. I got my tickets really quickly too, it was great.
Review about: Gardenesque
Paxton hanging egg chair
I really love my Paxton hanging egg chair. The quality is top-notch and it's so comfortable to relax in. Putting it together was really easy and it looks amazing in my garden. I'd been thinking about getting this chair for ages and I'm really happy that I finally went for it.
Review about: Blitzhandel24
Invalid license key purchased
I can't believe how brazen this company is! I bought a license key from them and then discovered it was no good. When I got in touch with customer service, they had the cheek to lie and say the key had already been used. It's totally unacceptable and so unprofessional. I definitely won't be giving them my business again.
Review about: CloudLearn
Online course enrollment
I recently signed up for an online course and spoke to a customer service representative named Matthew. I had some problems with payment, especially with Paypal, but Matthew was really helpful and nice. He sorted out the payment issue quickly, so I could enrol in the course I wanted without any more trouble. Matthew also sent me an email to make sure my login details and address were correct, making everything run smoothly. I was really impressed with Matthew's customer service and I'm sure I picked the right online learning platform.