CloudLearn - Overall Rating based on 25 reviews
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Distance learning for 3 A-Levels
After spending a lot of time researching different options for my 3 A-Levels, we ended up choosing a company that seemed to fit our needs perfectly - they provided high-quality service and the tutors were really responsive. It was a tough decision, as there are so many similar companies out there and the prices are no joke. But after thinking about it carefully, we went with the one we decided not to mention. The experience was mostly positive, with well-organised lessons and tutors who were always quick to help if we had any questions. Unfortunately, we had to stop the course unexpectedly. Even so, the company was really fast in giving us a refund since it was still within the cooling-off period. Their customer service rep, Niamh, was really understanding and went above and beyond to offer support and good wishes. If everything goes well, we would definitely consider going back to this company in the future.
Great help from Niamh
Niamh was amazing from the beginning to the end. She was really helpful, sorting everything out for me and answering all my questions. She made it really easy to book exams for my child who has extra needs. I would definitely recommend this company because of her.
Online course purchase
I just wanted to quickly tell you about my experience with this online course provider. The person I spoke to was really nice and trustworthy, which made everything really easy. They gave me all the information I needed without any issues or hold-ups. All in all, a really nice experience!
Efficient customer service
I was really impressed by the customer service at CloudLearn. They always got back to my emails quickly and gave me detailed and helpful answers. The team knew their stuff and made me feel like they could help me with anything I needed. Their professionalism was top-notch and it made me even happier with my experience as a customer.
Exam preparation assistance
The help I got from a staff member at CloudLearn was absolutely amazing. They were so helpful and really made sure they did everything they could to help my daughter prepare for her exams. Even though it was a complicated situation, they replied quickly, kept me updated, and were really professional the whole time. I can't praise their customer service enough - it was top-notch.
Awesome experience with a guy named Matthew
Well, you know, Matthew was really cool and he helped me out a lot with everything. He was so patient, and I felt comfortable asking him anything. CloudLearn is just awesome because of him!
Online learning platform
To be honest, my time with the online learning platform has been really disappointing and frustrating. The content they provided just isn't up to scratch compared to all the free stuff you can find online. The supposed "tutors" were pretty unhelpful and didn't really give my practice papers a proper review or mark them well. Plus, there were loads of spelling mistakes everywhere, which just made things worse. The lessons were so complicated for no reason, making learning way harder than it needed to be. In the end, I had to stick with textbooks and online videos because the platform was just a waste of my time and money. Not being able to upload images made things even more difficult, having to explain everything in detail through text. It's pretty clear that most of the good reviews for this platform are probably fake, so potential customers should really listen to the genuine 1-star reviews instead.
Postponing son's course for GCSEs
I was really pleased with the service I received from them. I had to adjust my son's course schedule to give him more support with his GCSEs. I had a chat with a lady named Laurie and she was absolutely fantastic. She sorted everything out for me and even extended my son's course without any extra charge! She responded quickly and was incredibly helpful. I just wanted to express my gratitude for such a positive experience and exceptional customer service.
Online course purchase.
I have to say, I was really happy with the service I got when I reached out about a problem. The customer service team was speedy, helpful, and sorted out my worries with no hassle. It's not often you come across such dedication and know-how these days, so hats off to them. On top of that, the online course I got for my daughter has been brilliant. She's really loving it and doing really well with her studies. All in all, I'm really pleased with how things have gone with this company.
Waste of money
I wouldn't even bother with CloudLearn, to be honest. It's a complete rip-off! The materials are rubbish - full of mistakes and confusing stuff. Save your money and invest in a proper study guide instead. The online textbook is pretty much just printed out web pages. It's hard to believe how much they charge for this kind of junk.
GCSE home schooling
When my daughter was struggling at regular school, we decided to give homeschooling a go in Year 10. We found this online learning platform called CloudLearn, which really helped her with subjects like English, Maths, Geography, and Travel and Tourism. She did her GCSEs in those subjects and got some top grades - 1 x 8, 2 x 7, and 1 x B. The work and assessments on CloudLearn were dead easy to understand, and the tutors were dead helpful whenever she had questions. Those CTAGs they introduced this year were a godsend and really lightened the load. All in all, homeschooling has done wonders for her confidence, and now she's all set to start college in September to keep studying Travel and Tourism.
Online learning programme
I recently signed up for an online course and I've been really happy with how it's going so far. The whole enrolment process was really smooth and Ms. Gibson was super helpful in answering all my questions. The customer service was top-notch and I'm really grateful for all the support I've been getting. The course itself is well-organised with videos, notes, and links that make it easy to understand everything. The tutor, Mr. Kieran, has been quick to respond to any queries and has been really encouraging throughout my learning journey. I would definitely recommend this online course to anyone looking to expand their knowledge.
Online learning course
The team at this online learning course were really helpful and knew their stuff. I must say, Keli Gibson was the one who really stood out. She went out of her way to help me with all my questions and worries. She was so patient and understanding, ensuring I had everything I needed to do well in my studies. I was so grateful for her hard work and knowledge in guiding me through the course materials. In general, I had a good experience with the team and felt well-supported throughout my learning.
Assistance from customer service
I had really great customer service from a lovely representative who was super helpful and always got back to me quickly. She sorted out all my worries straight away and gave me all the info I needed to make a good decision.
Online course purchase for my daughter
I recently bought an online course for my daughter and I have to say, the customer service rep made everything so straightforward. They answered all my questions quickly and made it easy to pay. Also, my daughter thinks the website is really easy to use and get around.
Enrolling support received
I had a bit of trouble enrolling my child online recently, so I reached out to customer support for help. I spoke with a lovely customer service rep called Laurie-Alysia, who was so friendly and really helped me out. She quickly passed on my issue to the technical team and made sure to keep me updated via email. Thanks to her hard work, my daughter is now all set to start her course and is excited about learning with your organisation. I can't praise Laurie-Alysia enough for the fantastic support she gave me.
Online learning support
I just wanted to say a big thank you to the customer service team for all their help while I was doing my online learning. Niamh and Keli were both brilliant, but Niamh really went the extra mile to sort out a problem I had with my exam booking. Their dedication and professionalism really impressed me, and it's clear that they care about making sure customers are happy. I think it's great that the company puts their customers first.
Online English and Maths IGCSE courses
I'm really excited to tell you that I've started doing some online English and Maths IGCSE courses with a specific provider. It's been a great experience so far, with really friendly teachers and a helpful team to assist me. The coursework has been interesting and quite tough, which has helped me learn a lot in a well-organised way. I've been particularly impressed with the quick, accurate, and friendly support from the team, especially Jodie who has been super helpful and nice.
Maths books and stuff
The service here is really great, especially this lady Keli who always replies very quickly when I email her. She tells me what to do very clearly and is very helpful. I think she's fantastic. I hope the support remains excellent as I continue with my learning. I would definitely recommend this place to my friends, it's fantastic.
Online learning resources
The online learning resources we got were really useful for our studies. The student advisor was a massive help in sorting out exam centres and dealing with any issues that came up. We're happy with the service and support we've had so far, and we're ready to crack on with the exams.
Review with most votes
So much room for improvement
A year into a course and CloudLearn can still be very frustrating. The site is easy to use once you get used the navigation but there are a few things that really bug me. Fi... Read onBy: carly phillips