LW Theatres - Overall Rating based on 25 reviews

56% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-03
Ticket Name Issue

I had a bit of trouble with the name on my ticket, so I got in touch with customer relations for some help. Kirsty was really great and sorted everything out quickly and in a fr... Read onBy: Adams

Most relevant negative review

  2024-04-10
Ticket Purchase Issue

I had a really disappointing time with my ticket purchase from LW Theatres. I bought two tickets, spending £330 in total, but they didn't arrive in time for the event. This... Read onBy: riley

Review with most votes

  2021-09-07
tickets for Phantom of the ope

I received my tickets through the post. The customer service was brilliant and so helpful during my booking. Read onBy: Malcolm Cox

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    Ticket purchase

    I bought some tickets recently and dealt with a customer service rep called Andi. She was really friendly and super helpful in fixing an issue I had with my booking. Andi managed to solve the problem fast and efficiently, which made dealing with the customer service team a good experience overall. I'm grateful for the great service from Andi and would definitely suggest reaching out to her for any ticket-related questions.


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    Front row tickets for a Christmas show

    My sister and I fancied checking out a Christmas show, so we came across these amazing front row tickets online. We were buzzing with excitement and added them to our cart, but when we tried to pay, it was so slow and then our cart emptied. Can you believe it? The same thing happened to my sister! Proper not cool, we definitely won't be using that site again.


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    Ticket purchase for Barry Manilow concert

    I had such a great time at the Barry Manilow concert, but there were a few rude people in the crowd that kind of put a downer on the experience. On the bright side, the usher looking after my section was really attentive and made sure everything ran smoothly for everyone there.


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    Peter Pan show

    I went to see the Peter Pan show, thinking it was just for kids, but it actually had a few adult themes that made me feel a bit uncomfortable. I was expecting it to be fun and light-hearted but there were some strange things included that I wasn't too keen on.


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    tickets for Phantom of the opera

    I received my tickets through the post.
    The customer service was brilliant and so helpful during my booking.