All reviews of Adams
Review about: Townsend Music
Signed bundle disappointment
I ordered a signed bundle from this place not long ago, and I must say I was really let down. I was expecting to get a special deal on an Echo and the Bunnymen set, but when it arrived, there were no signatures to be found. Can you believe that? When I got in touch with their customer service about it, they had the nerve to say that I didn't actually order the signed bundle, even though that's the only option they had listed on their website. It's shocking how bad their communication and accountability are. I'm absolutely appalled.
Review about: Bath & Unwind
Luxury products, easy website, fast delivery
I recently shopped at Bath & Unwind and I was really impressed with their website - it's so easy to use and they’ve got loads of fancy products that don’t break the bank. Checking out was a breeze and if you sign up, you get a 10% off voucher for your next purchase – nice touch! My order arrived super quickly and they kept me in the loop the whole time. Everything was well wrapped up and I couldn’t be happier with the service I got. Top marks from me!
Review about: LW Theatres
Ticket Name Issue
I had a bit of trouble with the name on my ticket, so I got in touch with customer relations for some help. Kirsty was really great and sorted everything out quickly and in a friendly way. Her communication skills were top-notch and she went the extra mile to help me. It's not often you find such amazing customer service, so I really appreciate Kirsty's help.
Review about: MyBag
Dust bag packaging
I was really happy with how my recent purchase was packaged from this online store. The dust bag was neatly packed, which made me feel confident that my item was looked after well. I was a bit unsure about ordering from here at first, as I had heard some mixed reviews. But after reaching out to their customer service team with a few worried messages, I was impressed by their quick and helpful responses. I'm grateful for the reassurance and enjoyed the whole shopping experience. I'll definitely be coming back to shop here again! The delivery was super quick, and I absolutely adore my new bag.
Review about: The Independent Pharmacy
Easy cream order
I just went ahead and ordered some cream online earlier, didn't take long as I just had to answer a few questions. It was dead easy and quick to do. I reckon I might come back and shop here again, it was just so hassle-free. I'd definitely suggest it to my mates. Thanks a lot! 🙂
Review about: Rubbersole
Shoes
I was after some new shoes and I came across the perfect pair on this website. It promised delivery in 3-5 days but then I got an email saying they won't be here until the end of the month! Why do they feel the need to fib like that? I should have just splurged on a better website like John Lewis.
Review about: LightSpeed Broadband
New customer sign-up
I've just become a new customer with this company, and I have to say, signing up was really easy and quick. The customer service rep I spoke to, Meena, really knew her stuff and gave me all the info I needed to make a good choice. Setting everything up was easy peasy, thanks to the step-by-step help they gave. But, since I'm new, I'll have to wait and see how good the service really is in terms of speed and reliability.
Review about: Fantastic Services
Efficient and polite service
I was really impressed with the service I got - quick, efficient, and the workers were really polite. They turned up on time and got the job done in no time. I'll definitely be using them again in the future because of the high level of professionalism they showed.
Review about: Love Your Home
Sofa set purchase
The delivery service from Love Your Home, Ash and Darren, was brilliant! They phoned me before arriving and then again on their way. Even though my home had some entry problems, they dealt with it professionally and didn't let it bother them. They were not only polite and nice, but they also placed everything perfectly and even offered me some helpful advice on caring for my new sofa set. I was really impressed with their service and I would definitely use Love Your Home again.
Review about: SSENSE
Quick delivery and well-packaged item
This online shop really impressed me with how quickly they delivered my order and the way it was packaged. It arrived on time and was safely wrapped, which made me feel assured that it had been looked after well on its journey. Getting a good deal on the item I bought just made the whole shopping process even more enjoyable. I found the sizing tool they offered really useful in helping me pick the right size for my purchase. Overall, I am very happy with my experience and would definitely shop with them again in the future. Cheers!
Review about: Divan Base Direct
Storage ottoman purchase
The storage ottoman I bought back in February was really rubbish quality. I only used it a few times before one of the hinges broke, making the whole thing fall apart. When I got in touch with customer service, they weren't very helpful at all. They just offered me a discount on my next purchase or said I could buy new hinges and pay for postage. But that wouldn't fix the real problem - the poor internal structure. All in all, it was a let-down dealing with this product.
Review about: Roov
Recent order delay
I had a bit of a delay with my order, mainly because of the delivery driver in my area. Despite this little problem, I got in touch with customer service a few times and I have to say, they were really good at sorting things out for me. In the end, everything got sorted and I was happy with how it was resolved. I've bought stuff from this company before and I've always been happy with the quality of their products. I would definitely recommend them to other people.
Review about: Evan Evans Tours
Tour with Robert and driver Matt
During the tour of Windsor, Stonehenge, and Oxford, my experience with Robert and Matt was absolutely fantastic. Robert's knowledge and insights really added to the trip and made it both educational and enjoyable. He was so patient, attentive, and kind the whole way through, really looking out for us and making sure we had a great time. I would definitely suggest booking a tour with this company and having Robert as your guide - you won't be disappointed!
Review about: Match Me Car Finance
Poor credit car finance
Match Me Car Finance really helped me out with getting a car despite my poor credit. It was a smooth and easy process from beginning to end. They kept me in the loop the whole way through, which was great. Huge thanks to Bilal for all his hard work in getting me the finance I needed. I would definitely suggest this company to anyone facing the same situation. When I picked up my car from the dealership, everything was hassle-free too.
Review about: Skinsider
Kbeauty products order
The courier messed up my first order, but the customer service at Skinsider quickly sorted it out in a really professional way. Even though there was that problem, I thought the range of Kbeauty products was great, the prices were fair, and the special deals were tempting. It was also a nice surprise to get free samples with my order, which made the whole shopping experience even better. I'm really happy with how everything went and definitely plan to keep shopping at Skinsider in the future.
Review about: Freedom Finance
Credit rating consolidation
I wanted to boost my credit score, but it ended up in a mess of debt piling up and ridiculously high interest rates. Luckily, Aro came to the rescue by helping me combine all my debts and relieving me from the constant worry of barely making it through each month. The Aro team was so supportive from start to finish, ensuring everything was sorted out properly and quickly. I am so grateful to Aro for helping me out of this financial nightmare.
Review about: Gerry Weber
Jeans and t-shirt
I bought these jeans, and a cute t-shirt to go with them. But when I had to return them, they tried to make me pay for the shipping! I was so annoyed, it just didn't feel right. I even looked through the terms and conditions, and there was nothing about having to shell out for shipping when returning items. Not cool at all, dude.
Review about: usmen
Hair growth product
I'm in my early twenties and have been dealing with hair loss, so I was really pleased to come across a product that might be able to help me strengthen my hair and reduce bald spots. After using it regularly for around three months, I have begun to notice that my hair feels thicker and healthier. Although the bald spots are still there, they do seem to be gradually fading. I am hopeful that if I keep using this product, the spots will eventually disappear completely in the next few months. I truly believe that this product could be the answer for anyone worried about hair loss, and I just hope that the price stays competitive so it can outshine all other options on the market.
Review about: Merlin Passes
Silver and Gold pass not scanning
So hey, I picked up this silver and gold pass at the same time, you know? Well, the silver one is all good, it scans fine when we get to the park entrance without any issues. But then there's the gold pass. Man, it hasn't been working for nearly 3 years now! Every time we try to scan it, it's just like "computer says no". They keep telling us that certain attractions don't accept it, which is seriously frustrating. We've had to get it reprinted twice already and it still doesn't do the job. And to top it off, when we're leaving the park, we can't even use it to scan at the parking barrier! I mean, come on, this is causing hold-ups for us and everyone else waiting behind us. On top of that, their email responses take ages and the park staff can't do much to help us out. We're shelling out every month for both of these passes and not feeling any kind of special treatment. Can they please sort us out with a pass that actually does what it's meant to? As soon as possible, pretty please!
Review about: Ticketek
Concert ticket purchase
The process of ordering concert tickets online was quite simple to begin with. However, once I had made my purchase, I noticed that I had been charged for four tickets instead of the two I had ordered. This was a bit frustrating, so I had to get in touch with the venue box office to sort it out. After a short wait on hold, I managed to speak to someone who quickly sorted out a refund for the extra tickets. It was nice to hear that I wasn't the only one experiencing this issue, as they had been getting similar complaints from other customers too.
Review about: Pro Direct Running
Next day delivery order
I recently made an order for next day delivery, but unfortunately, it didn't arrive as promised. When I contacted customer service for help, they didn't seem too bothered and just told me to wait another week before getting in touch again. It was really disappointing as I needed the items for something specific and ended up having to pay more to get them elsewhere.
Review about: ecookshop
Various kitchenware items
I'm so pleased with my experience at ecookshop. The products I ordered were really well-priced, and I was pleasantly surprised at how quickly they got here, especially with it being Christmas time. The delivery went really smoothly, with DPD arriving right on time. Everything was packed perfectly and arrived in great condition. I also liked that they offer free postage for orders over £50. When I needed to add another item to my order, they matched the price without any hassle. I found it really easy to get in touch with ecookshop and their customer service was top-notch. Honestly, I was quite surprised to see some negative reviews because my experience was absolutely fantastic.
Review about: Baby-Boutique
Nursery furniture 4 piece set
I recently bought a four-piece nursery furniture set from Baby-Boutique. Unfortunately, the delivery took more than a week longer than what was stated on the website. I had to get in touch with the company as they didn't contact me about the delay. When the items finally turned up, I discovered that three out of the four items were damaged. I contacted customer service to get the damaged items replaced, but they wouldn't replace two of them, which was really disappointing. The one item that they did replace turned out to be just as faulty as the original. The drawer was wonky and misaligned, so it was impossible to use. It took over a month to get the second faulty item and by then, I had given up on dealing with the company.
Review about: Post My Meds
Medication order
I recently placed an order for some medication on this website and I have to say, I was really impressed with the service I got. The communication was top-notch, they got in touch with me quickly about my order and replied to my emails in no time at all. The medication arrived promptly, which I was really grateful for. I've now got my go-to website for all my medication needs. Overall, it was a brilliant experience and I highly recommend it.
Review about: Winstons Beds
Highland mattress
I absolutely loved buying my Highland mattress from this store. The sales staff were so helpful and patient, they really took the time to answer all my questions and make sure I picked the right mattress. They gave me all the information I needed to make an informed choice and I ended up with the perfect mattress for me. The Highland mattress has been incredible - it's really comfortable and gives me a great night's sleep every single time. I'm really happy with my purchase and would definitely recommend this store to anyone looking for a new mattress.
Review about: Surya Heating
Prompt delivery, missing items
The delivery was really speedy, which was brilliant, but when I opened the box for the heater, I saw that it had a couple of marks and scrapes. Plus, it was missing a remote, wall fittings, manual, and drilling template. Seems like it might have been returned by another customer. I got in touch with them and they sent out the missing bits the next day, but by then I had already put up the panel with my own fittings. Despite that, the heater works a treat. I went for the 580W for our box room and it warms up in no time at all.
Review about: Gemondo
Replacement ring ordered
I ordered a new ring from this company not long ago. Honestly, it's been really annoying dealing with them because they're not very good at communicating or helping their customers. I sent back my old ring on the 10th of November and asked for a replacement. But despite me trying to get in touch with them many times, I haven't heard anything about my replacement. I phoned them last Friday and couldn't get through, and this morning I just got put through to an answering machine. So now I've resorted to sending them an email through Amazon in the hope that they might actually reply and give me some answers. This whole situation has been a letdown and I'm pretty fed up with it all.
Review about: Hotter Shoes
Comfortable shoes for flat feet
The website is really easy to use and find what you're looking for. The shoes are top-notch quality and definitely value for money. They sent out my order super quickly and whenever I've asked a question via email, they've come back to me in no time with really helpful info. I've been shopping with them since 2020 and every pair of shoes I've bought has been so comfy, especially for my flat feet. The custom insoles they make are spot on and give my ankles great support, so I don't get any pain or discomfort when I wear them.
Review about: Better2know
Quick STI test
What a waste of money! I was really worried about maybe having HIV, so I went to this place to get tested. They told me I tested positive, but it turns out my fears were all for nothing. I've only been with one partner and I've never had any STDs. It was expensive and just made me even more anxious. Don't go there, it's not worth it!
Review about: Lovell Soccer
Running shoes for race
I bought some running shoes for an upcoming race, but I've not got them yet even though I paid extra for next day delivery. It's been a week now and still no sign of them, not even a tracking number. I spent £270 on these shoes and now they're MIA. The lack of updates from the site is worrying and I'm feeling really fed up and let down by the whole thing.
Review about: Preppers Shop
Tactical gear purchase
Prepper Shop has a great selection of affordable tactical gear that you won't easily find anywhere else. However, my experience was a bit disappointing because they didn't give me reliable delivery information. Even though their prices are good and the service is okay, the problem is with their delivery times. It's a shame that they often don't stick to the estimated delivery dates, meaning I've had delays of up to 2 weeks from when I expected my stuff to arrive. This lack of clear and consistent delivery dates can be really annoying for customers who need their items quickly. On top of that, they could do better at keeping customers updated on their order status for a smoother shopping experience.
Review about: Clear Crystal
Got my stuff
Hey, I received my order in the post and everything was fine. However, I noticed one thing was off so I had to shoot them an email. They responded really fast and sorted out the issue right away. I honestly think this company is great and I would definitely recommend it to my friends. Cheers!
Review about: 27Dress
Dress order
I ordered this really lovely dress way back in February, and I've been eagerly waiting for it to arrive. They keep saying it's made to order and will take 20 days, but now it's the end of May and it's still nowhere to be seen. I was given some excuse about a fire at the factory, but I have a feeling they're not telling the truth.
Review about: Luxe Tones
Two pairs of earrings
I just wanted to say how gorgeous the earrings are that I got from this shop. They came in such lovely packaging and were delivered really quickly, which I didn't expect. Unfortunately, one pair got a bit damaged when it was delivered. I got in touch with customer service right away, and I was really impressed with how fast they got back to me. They sent me a new pair, which also arrived quickly. I'm over the moon with both sets of earrings, and the customer service was top-notch. I'll definitely be coming back to shop here again in the future.
Review about: easymanuals
Skoda Superb III manual
I bought a manual for my Skoda Superb III from this site as a customer. However, I was left pretty disappointed with the service. Turns out the info on the website was wrong, as my dealer sorted me out with the manual for free. I asked for a refund but got no response to my email. It was only when I wrote a negative review that I got a reply, which I found pretty ironic. Next time, I'll make sure to check with my dealer before buying anything from this website again.
Review about: Holiday Taxis
Quick and Convenient Booking
I found booking my taxi to be really quick and easy, and the pricing was decent too. The taxi actually turned up earlier than I thought it would, which was a nice surprise. The only downside was having to print out the voucher, so just make sure you've got a printer handy before you book.
Review about: The Oak Bed Store
Quick delivery, professional service
The delivery team turned up right on time, and they were so professional. They were really careful with the bed and put it together quickly. I was so impressed with how good they were. I'll definitely recommend this company to other people.
Review about: Etihad Airways
Broken ankle issue
I had a real problem with them not letting me change my flight when I broke my ankle and had to go for rehab. Can you believe it? They said it wasn't a good enough reason for a travel voucher, which is just not fair. All we wanted was to be able to change the flight when I was better. But no, they weren't flexible or sympathetic at all. We definitely won't be flying with them anymore.
Review about: Black Label Grooming
Excellent products, poor customer service, missing delivery
I must say, I'm really impressed with the top-notch quality of the products from this company. The grooming products I bought have totally blown me away, they're even better than I expected and I'm really happy with how they've turned out. That being said, I've had a bit of a rough time with the customer service and delivery side of things. I actually ordered my items a few months back and still haven't got them, despite trying to get in touch with the company loads of times via email and phone. It's a shame that this lack of communication and delivery problems have put a bit of a downer on an otherwise brilliant product experience.
Review about: italk
Customer service experience
I recently had the pleasure of speaking to a lovely lady named Chloe from the customer service team. It was a bit tricky to get through at first, but once I did, it was a breeze. Chloe was not only professional, but also really friendly and quick in sorting everything out. Thanks to her, I am a happy customer and would definitely recommend this service to my loved ones.
Review about: Abelini
Ring purchase
I've just bought a ring from this company and I have to say I'm really impressed. They not only delivered the ring before the expected date, but when I asked them to speed up the process, they were really helpful and got it to me two days earlier. The ring is absolutely beautiful and I'm so pleased with both the product and the service. In terms of value for money, I definitely think I got a fantastic deal all round.
Review about: Sykes Cottages
Repeat customer, seamless booking experience
I'm a frequent customer and have booked with them four times in Swanage. Every time I've booked, it's been really easy and straightforward. We recently went on a trip and afterwards decided to change where we were staying for our holiday in September. Luckily, both places were owned by the same person so the staff were able to sort it out quickly. They let me know about the change straight away and I got an email to confirm everything.
Review about: Hotelopia
Changed arrival date, noticed on booking confirmation, no cancellation possible, money gone. Be careful!
They went ahead and changed my arrival date without even letting me know, I only found out when I saw the confirmation! I couldn't cancel and they ended up taking my money. Make sure to be careful and watch out for this!
Review about: The Edit LDN
Sold item issue
I can't believe I got scammed on this website! I sold some stuff worth £690 and they won't pay me! I tried to contact them so many times, but they just ignored me. It's not fair that they are stealing from people like that. I hope no one else falls for their tricks!
Review about: The Bottle Club
Lots of cool stuff
Oh my goodness, I'm absolutely amazed at how great The Bottle Club is! My order arrived really quickly, and the packaging was fantastic. I'm so impressed, I'll definitely be shopping here again and again. I've already told all my friends to give it a go as well!
Review about: Mozillion
iPhone 15 Pro Max purchase
I've been after an iPhone 15 Pro Max for a while now and, after doing my homework, I found a refurbished one on a website. Buying it was easy and hassle-free and when it arrived, it was in top condition with all the bits and bobs it originally came with. It was delivered quickly and smoothly, and I'm really happy with how everything went.
Review about: Beauty Flash
Booking confirmation delay and false advertising
I recently bought something from Beauty Flash and was a bit worried when I didn't get a confirmation email straight away. It took around 15-20 minutes for it to come through, which was longer than I thought. But once I got the confirmation, everything else went well with the order. One thing to note is that the website said I would get a free cleansing duo if my order was over £70. I wasn't just after the free stuff, but I was a bit let down when I didn't get it with my purchase. Businesses should make sure to stick to their promises and update their ads properly.
Review about: Itch Petcare
Flea and worm product
I recently bought a flea and worm product from this company and it was a bit hit and miss. The first month, the product came on time and I was happy with the service. But for the next two months, I had to keep chasing up the delivery status using their online chat. Each time, the products were a whole week late, leaving my pet unprotected for longer. There was no heads up about the delay or any dispatch notification, which was pretty disappointing and annoying.
Review about: Currys Partmaster
LG washer dampers replacement
I just bought some dampers to change the ones in my LG washer. Installing them was easy, and I saw a noticeable difference in my washer's performance straight away. The website was simple to use, and I found the parts I needed fast. I liked that I could pick between genuine parts and cheaper pattern parts, though they looked so similar that it made me wonder if the genuine ones were really worth the extra money. In the end, I'm happy with my purchase and will keep an eye on how the dampers work in the long run.
Review about: Titan Travel
Zimbabwe Travel Experience
Our recent trip to Zimbabwe was absolutely amazing, full of incredible adventures and beautiful scenery. As soon as we got off the plane in Harare and got our visas, we were greeted with a warm welcome from our Titan tour manager. Everything about the trip was so well-planned and fun.
Review about: Forever Love
Gift boxes purchase
I recently bought some gift boxes from this place, and I have to say I was really impressed. The selection they had was great, with really nicely designed boxes made from strong materials. Not only did the boxes look good, but they were also really handy for keeping my gifts safe. I was pleasantly surprised by how well-made the products were and the care that was put into their design. All in all, I was very happy with my purchase.
Review about: Tu
Stylish and well-fitting clothes
I have to say, my experience as a customer at Tu was really impressive. The ordering process was a breeze, and I managed to find exactly what I wanted with no issues. The service at pick up and during returns in store was top-notch, with staff who were friendly, helpful, and really knew their stuff about the products. The items I ended up keeping were absolute gems, especially since they were on sale. I was pleasantly surprised to find clothes that actually fit well for shorter, curvier girls like me, just like the ones in the photos. All in all, Tu went above and beyond my expectations in terms of quality and variety.
Review about: Just You
Fantastic holiday experience
My recent holiday experience was brilliant! The tour director was amazing, the tour guide was really knowledgeable, and the people I met on the trip were a lovely bunch to explore with. Despite there being a lot of us, I thought everyone was really friendly and welcoming. I was so touched by how everyone made a fuss over my birthday during the trip. I'm already excited about booking another holiday with this company. The booking agents were easy to contact and gave me all the details I required. I will definitely be telling others about this fantastic holiday experience.
Review about: Stradivarius
Faulty item
If I could rate this place, I'd give it zero stars. I bought something here and it broke after only two wears. I contacted the company, sent a picture of the faulty item, and they agreed it was faulty and said I could return it for a refund. They even gave me a return label. But now they're refusing to refund me after I sent it back, saying the item is faulty - which is why I returned it in the first place. Dealing with them has been a complete circus. It's been months and all I get are the same standard replies. They won't even return the item to me. This company is a total joke.
Review about: Aspinal of London
Late international express gift order
I ordered a gift online for my friend's 40th birthday, and I was really hoping it would arrive on time for her special day. I paid extra for international express delivery to the UAE, but unfortunately, the gift didn't show up until several days after her birthday. The website said they would deliver in 1-2 days, but the order didn't even leave the UK until the day after I placed it. I tried contacting customer service for help, but I only got one unhelpful response before they stopped replying altogether. It's pretty clear that they don't value their customers, especially considering all the complaints about their terrible customer service.
Review about: Frontier
Payment Difficulties
I had a bit of trouble making a payment on the website because there was some issue between my credit card provider and the Frontier system. It was quite frustrating trying to sort it out, but after the third try, I finally managed to make the payment successfully. It wasn't the best experience, but at least it got sorted in the end.
Review about: Shawbrook Bank
Getting a Bank Account
Oh my goodness, opening a bank account was a breeze! I just used this really cool app to apply and felt like a total superstar. The folks at the bank were so friendly and sorted everything out in no time. It felt like magic, but without any wands or spells involved.
Review about: ScentStore
Easy ordering and local collection
I recently bought something from ScentStore and I have to say, it was dead easy. Their website was great, really easy to use, so I found what I wanted in no time. The checkout was smooth, and I got a confirmation email with all the info I needed. Plus, I could pick up my order from a nearby store, so I didn't have to wait around for it to be delivered.
Review about: Jolse
First-time purchase from Jolse
I just bought some K-skin care stuff from this online shop for the first time and it was really great. I was a bit nervous about trying a new place, but it turned out well. They sent out my order quickly and it arrived in just a couple of weeks. The packaging was nicely done and they even included some extra samples. I was especially impressed by all the different brands they had, some of which I couldn't find anywhere else. I'll definitely be going back to Jolse for more shopping in the future.