Jet2 Insurance25 reviews

12% Would buy here again

This score is based on 25 genuine reviews submitted via BritainReviews since 2018.


Featured Reviews

Most relevant positive review

  2024-04-09
Holiday 2024

The staff at the insurance company were amazing - they made sure everything went smoothly from check-in to collecting my luggage at the hotel. Their special assistance team was ... Read onBy: James

Most relevant negative review

  2024-05-30
Travel insurance

Don't bother with that travel insurance, it's just not worth it at all. The people I spoke to were so clueless and didn't seem to have a clue about the basic term... Read onBy: K. Palmer

Review with most votes

  2018-06-20
DELAYED LUGGAGE

BAGGAGE WAS DELAYED AND TRYING TO MAKE A CLAIM IS IMPOSSIBLE. PASSED FROM ONE SITE TO ANOTHER AND FINALLY PASSED ROLEUROP WHO MAKE IT IMPOSSIBLE TO PROCESS THE CLAIM BECAUSE T... Read onBy: john twigg



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    Jet2 insurance

    Been trying for 4 days to contact due to change in holiday fly in 2 days and can’t get through to anyone at jet2 or Rock insurance I will now have to purchase another police to ensure we are insured. Never again will I use this company
    1 star is to much for this company but it wouldn’t let me write unless I did the stars


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    Insurance

    I have been trying for 5 hours to get through to them today. I have tried phone I don’t know how many times just left hanging on with music and a voice recording. I have tried emailing and they send a link as if you are just buying insurance. Tried chat and got nothing. Think I’m going to cancel what happens if your away and you get this sort of response disgusting customer service. By the way the stars are a lie I wanted to put none but it wouldn’t let me


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    insurance

    Jet2 cancelled my holiday in June to Greece .

    Jet2 rock insurance will only pay 50% insurance back for a covid cancelled holiday, and will take up to 8 weeks for this to appear in my bank.
    Was told it was my fault for not ringing. Feel a bit let down, even thought a voicemail message said not to ring the insurance company Jet2 will be in touch.


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    x2 to Madeira this october

    Easy to order(expensively). Then they changed the goal posts...badly.
    And as within 14 days cooling off I spent 45 mins phoning cancellations.After a bit of silly argument ( 'o but you ordered 30 August and it's now sept'..........yes ,but that was 12 days ago....'o yes sorry',they agreed refund and confirmation by email. Now 10 days late and still reg for it with Jet2......Jet 2 said 'just phone again and stay on until you get your email'.........................SMELL of SCAM or WOT?

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    DELAYED LUGGAGE

    BAGGAGE WAS DELAYED AND TRYING TO MAKE A CLAIM
    IS IMPOSSIBLE. PASSED FROM ONE SITE TO ANOTHER AND FINALLY PASSED ROLEUROP WHO MAKE IT IMPOSSIBLE TO PROCESS THE CLAIM BECAUSE THE WEB SITE TO CLAIM ON
    IS ALMOST IMPOSSIBLE TO UNDERSTAND.WILL CERTAINLY NOT USE JET2 INSURANCE AGAIN




About Jet2 Insurance

Jet2 Insurance is an insurance company that specializes in travel insurance. They are a trading name of Jet2 Limited, a company that also provides holidays, city breaks, and car hire services. Offering single trip insurance policies for various destinations, including Europe, USA, Canada, the Caribbean, Mexico, and more, Jet2 Insurance also provides winter sports cover and annual multi-trip options. Their coverage includes protection against loss of baggage, trip cancellation, curtailment, and gadget insurance. Customers can easily obtain quotes and purchase policies online, with various contact options available for inquiries or claims assistance. Jet2 Insurance aims to provide reliable and comprehensive coverage for travelers, ensuring peace of mind during their trips.


Details

Contact Information

🌐 www.jet2insurance.com



Categories Jet2 Insurance

Insurance | Travel Reviews & Experiences


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Last update: November 2024