Outbacker Insurance24 reviews
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Quick customer service
I was really impressed with how great the customer service team at this insurance company was. I didn't have to wait long to talk to someone, and they sorted out all my insurance stuff really quickly.
Insurance policy purchase
I had a great chat with Bradley on the phone when I was getting my insurance sorted. He gave me all the info I needed and even shared some helpful tips from his own travels. His expert advice really made a difference and I appreciate his top-notch customer service.
Quick and professional customer service
I was really happy with how professional and efficient the customer service was when I got in touch. They picked up the phone quickly and the person I spoke to knew what they were talking about and helped me with my questions. It all went smoothly and easily, which gave me a lot of confidence in the service they offer.
Extension of insurance policy
I was in a bit of a pickle when I was stuck abroad due to Covid and had to extend my insurance policy. I missed the deadline for the first quote, but luckily Raquel from the customer support team really went out of her way to help me out and reinstate my extension even though my policy had already expired. Her help was so valuable and I can't thank her enough for the fantastic service I received. I would definitely suggest this company to anyone looking for dependable and quick insurance solutions.
Travel insurance upgrade
I recently had to upgrade my travel insurance policy because I needed coverage for a different location than I had originally planned. I got in touch with the customer service team at the insurance company and I was really surprised by how quickly they got back to me. They knew all about the various policy options and made it so simple and stress-free for me to upgrade my policy. I was honestly really impressed by how efficient and professional they were the whole way through.
Policy coverage and adding alternative authorised contacts
I had a few questions about my policy coverage and adding alternative authorised contacts for discussion. The customer service team quickly got back to me, which was great because it sorted out my worries and made me feel better. The staff were really professional and efficient, and I liked how they paid attention to detail in their responses.
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I wouldn't recommend going to that insurance company, mate. They'll do everything they can to avoid paying out any claims!
Called Outbacker for Backpacker insurance
Today, I gave Outbacker a call to get a quote on Backpacker insurance and I had so many questions. The person I spoke to, Nicky, was really helpful and knowledgeable, so I felt confident in choosing them for my insurance. Hopefully, I won't need to make a claim, but I trust that they'll be able to help me out right away if I do.
Travel insurance
I must admit, I was really pleased with the service I got from this insurance company. I needed to buy travel insurance for an upcoming holiday, and it was all pretty easy. The staff were really helpful and made sure I understood everything, which was great. The only thing was there was quite a lot of paperwork to fill in, which was a bit annoying. Other than that though, everything went smoothly. I felt safe and secure knowing I was covered if anything went awry during my trip.
Quick and simple online insurance purchase
I found the Outbacker Insurance website layout to be really easy to use, unlike other insurance companies I've tried before. Buying insurance online was fast and simple. However, my good experience took a hit when my flight got cancelled and I tried to cancel my insurance policy. It's been really tough to do, needing loads of calls and emails. It just doesn't make sense that it's so hard to cancel a policy that hasn't even started yet. But if I do manage to cancel eventually, I must say, the service overall was pretty decent.
Travel insurance purchase
I bought some travel insurance for my trip the other day and the company was really good. Their prices are competitive, especially for someone like me who likes to travel light. Unfortunately, I had to end my trip early and got in touch with their customer service for help. They replied fast and were so helpful in sorting out my problem. I really appreciate their understanding and support.
Quick response, polite customer service
I got in touch with your customer service the other day and I was really impressed with how quickly and politely they got back to me. The person I spoke to knew what they were talking about and gave me the info I was after straight away. It's nice to know there are skilled people on hand to help out whenever you need it.
My car insurance
The person I spoke to on the phone was really lovely and helped me out super quickly. They managed to fix my issue in no time at all.
Travel insurance date change
In these tricky times of the Covid-19 pandemic, I was stuck in a bit of a situation with my travel insurance for Australia. Since my travel plans got cancelled, I decided to get in touch with the customer service team at Outbacker Insurance to see about getting a refund. Luckily, Jemma was there to help me out. She came up with a solution that not only saved me some money but also eased a bit of the stress caused by the current situation. Jemma was quick, understanding, and really clued up about the policies, managing to adjust the start date of my insurance to 2021. I’m really thankful for her help and I must say, I’m impressed with the company for being so flexible and customer-focused.
Travel insurance for my daughter
I had such a great time sorting out travel insurance for my daughter! The person I chatted to on the phone was really helpful and friendly. They were so clued up about the insurance and managed to answer all my questions, apart from one little thing. They didn't just stop there though, they reached out to their pals for a bit of help and got back to me with the answer. I haven't needed to use the insurance just yet, but if it's anything like the booking process, I'm pretty confident it'll be really swift and simple.
Backpacker insurance without needing return flight
Alright, so I'm about to head off on this massive adventure for around 6 months, and I made sure to sort out some backpacker insurance to make sure I'm all sorted if anything goes wrong. The first insurance I went for was pretty rubbish because it wouldn't cover me if I didn't have a return flight booked! I mean, what if I end up falling head over heels for a kangaroo and decide to stay put forever? Luckily, I gave Outbackers insurance a ring, and they were really cool about it, saying not to worry mate, we've got you covered even without a return flight booked. They even mentioned I could extend it if needed. Everything's going smoothly so far, definitely going to recommend them to all my mates.
Fully comp travel insurance purchase
My partner and I bought really good travel insurance for our trip to Asia and we were so pleased with the help we got. The policy covered everything we needed, including Covid protection, and it was really good value for money. Sadly, we had to end our trip early because of some unexpected things happening, but Outbacker Insurance was absolutely fantastic in helping us get everything sorted out.
Easy claim settlement
I've been with this insurance company before and had no problems when it came to making a claim. The staff have always been really friendly and helpful, which has made the whole process easy and stress-free. I really value their efficient service and would definitely suggest them to anyone in need of insurance.
Quick and easy insurance booking
I was just chatting to this lovely woman on the phone, and she was a real help in sorting out our insurance for me and my family. She got everything sorted out quickly and easily, and made sure we got a great deal. It was such a relief to have someone so friendly and helpful to talk to! I'll definitely be telling all my friends and family about her.
Travel insurance for Thailand entry
I had to sort out some travel insurance to get into Thailand with all this pandemic stuff going on, and Outbacker Insurance really came through for me. Raquel, one of the team members, was so helpful and answered all my questions. She even got me a special letter super quick. Their service was top-notch – fast, efficient, and just really helpful overall. I'm so thankful for all their help.
About Outbacker Insurance
Most people know that it’s wise to take out an insurance policy when you’re travelling abroad. But in some cases, like a backpacker trip to various countries or travelling for a longer period, a normal insurance policy might not be sufficient. So what kind of company can you go to? One of the companies that offer insurances for backpackers and long haul travels is Outbacker Insurance. But what can you expect from them? What kind of cover do they really offer? And for what premium? Will they really pay when you need them to? What is their customer service like? There is almost a no better way to research these questions that by reading reviews that were placed here on BritainReviews by the backpackers that have already been in a more outback journey insured by Outbacker Insurance. Their reviews, experiences and personal opinions can inform you of the things you need to know about Outbacker Insurance before taking out their insurance policy.
About Outbacker Insurance
Outbacker Insurance is a travel insurance company which is now part of World Wide Internet Insurance Services Ltd. Outbacker Insurance provides insurance policies to people that are travelling and backpacking. They offer options for adventure travel, long stay travel, ski travel, year abroad travel, student travel, working abroad travel, gap year travel, extreme sports, backpacker, volunteering travel etc.
They cover many destinations like Africa, Europe, North America, Australia, South America, Asia and even a world travel insurance. Their policy includes the cover of a working holiday in which you work during your trip, travel or holiday. Their policy also covers more than a hundred different activities like archery, biathlon, basketball, bamboo rafting, angling, bridge walking, bungee jumping, cave tubing. squash, Tae Kwon Do, swimming, rowing, sailing, speed skating, mountain biking, safari tracking in a vehicle or on foot, rowing, kite skiing, karate, judo and many more.
Services of Outbacker Insurance
You can get a quote or even a complete travel insurance by subscribing via their website. They will want to know your departure date, the number of individuals, your destination, return date and whether you want to add winter sports or not. Instead of a return date, you can also opt for one of a few months. If you want some more information, you can contact them via the telephone number and email address that can be found on the bottom of the website.
Complaints, Compliments and Tips for Outbacker Insurance
Have you already made use of the insurance options that Outbacker Insurance offers? We from BritainReviews value every opinion and experience, so don’t hesitate to leave a review with your own story about Outbacker Insurance. How difficult is it to take out one of their insurance policies? What does their cover entail? Can you trust them to actually pay when you make a claim? And how does their customer service handle any complaints or problems their customers bring their way? The review that you place can help other backpackers to find out if Outbacker Insurance might provide the right kind of insurance policy for them.
Is Outbacker Insurance the best choice for backpack trips and work holidays? Read reviews about their adventure travel cover, gap year insurance etc.
Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?
Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.
Thirdly, you should also look into the insurance companies’ financial strength to be sure that they can cover your claims!
Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!
Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.
Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.
Also, if you are looking for reliable insurance companies, you can have a look at the following company or companies that have positive review scores on BritainReviews:
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Categories Outbacker Insurance
Insurance | Travel Reviews & Experiences
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Seite online seit: 11 July 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Outbacker is made for people l
I travel alot, somtime it is a fun sometime, it just exhaust. But still it is part of my job and I have to make my lifestyle according to it. Having constant flights and journey... Read onBy: Ray D'Silva