Waggel26 reviews
This score is based on 26 genuine reviews submitted via BritainReviews since 2023.
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I'm so pleased I discovered this vet video call service. My pet was feeling poorly, and I needed urgent assistance. Joli was a real lifesaver. The vet was really thorough and even went the extra mile to get in touch with my usual vet. Sorting out the insurance claim was a piece of cake. The whole process was simple, and I didn't encounter any problems. When it came to making a claim, they responded quickly, and the money was refunded into my account within a week, even over a Bank Holiday. I'm really impressed with how efficient and professional this service is. I would highly recommend it to all pet owners.
Pet insurance purchase
I recently got pet insurance from this company and I have to say, I am really happy with the service. It was so easy to set up the insurance, their website is super easy to use. I got everything sorted within an hour and even arranged a direct debit for ease. My top priorities as a pet owner are my dog's health and wellbeing, and having her insured now really puts my mind at ease. I couldn't have hoped for a better and more efficient process, all thanks to this company.
Insurance claim experience
The customer service at this insurance company is absolutely fantastic. I had to make a claim through my insurance and it was really straightforward. What really amazed me was the fact that even though it's an online insurance company, I could easily speak to a real person when I needed to. I'd definitely recommend this insurance company to all my family and friends. Thanks a lot for everything.
Claiming my dog's insurance
The service was really simple to use. I just went online and filled out the claim, and they were even kind enough to assist me when I forgot to include all the necessary information. They sent me an email and I just sent over the rest that way. It was so straightforward, especially for someone like me who isn't the best with computers!
Insurance claim assistance
I just wanted to say a big thank you for the fantastic service I received from your company. Sorting out my insurance claim was really easy, and the staff were so helpful and quick. I've already started telling all my friends and family about how great you are. And asking about my pet's recovery after their operation was such a thoughtful touch - it really shows that you go above and beyond. Thanks again for your amazing service.
Pet insurance experience
I've had a great experience with the pet insurance company. I've been with them for a few years and I've always found them to be really friendly and easy to talk to. It's nice to feel like you're actually speaking to a person, rather than some automated system. I had to make a claim recently and it was all dealt with really smoothly by the company. There was a bit of a hold up because my dog's previous vet was taking their time sharing her records, but Waggel handled it all really well.
About Waggel
Waggel is a UK company registered in England and Wales that specializes in providing pet insurance. Their insurance plans cover recurring conditions, dental treatment, compensation for loss, theft or death, and provide access to personal nutritionists and claims handlers. Waggel offers up to £10,000 annual coverage for recurring medical conditions for pets like dogs and cats. Customers can obtain quick quotes and enjoy extra benefits such as discounts on grooming and pet products by registering on their website. Referring a friend to sign up at Waggel grants both parties a month of free pet insurance. In case of dissatisfaction, customers can contact the Financial Ombudsman Services or reach out to Waggel via telephone or email. Follow Waggel on social media for updates. Share your experience with Waggel by writing a customer review on BritainReviews.
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Categories Waggel
Insurance | Pet Reviews & Experiences
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Last update: October 2026
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Review with most votes
Claiming my dog's insuran
The service was really simple to use. I just went online and filled out the claim, and they were even kind enough to assist me when I forgot to include all the necessary informa... Read onBy: Zoe Baker