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Shoes
Purchased an item online, which arrived promptly and had no issues from this end. When the item arrived I did not like it and was not happy with the packaging as aware this is not the standard packaging for this brand (shoes purchased that were not in standard branded shoe box)
Returned the item via the 24s appointed courier (DHL) and received confirmation that the item has been received by 24S. A couple of days later receive an email saying my parcel was empty and I would need to complete a signed statement within 7 days otherwise they would close my file. This was done and I am now being told they cannot do anything and I need to file a police report.
I am now £700 out of pocket due to using a courier that I had no control over and somewhere along the line my parcel being stolen.
I shall never be using the company again due the bad experience and the way that it is being resolved and would advise others to avoid also.
About 24S
24S is a prestigious online luxury fashion retailer, renowned for offering an extensive selection of high-end clothing, accessories, and beauty products for both men and women. Launched in 2017, it is a subsidiary of LVMH, the world-leading luxury goods conglomerate. 24S aims to provide an exclusive shopping experience, combining the latest trends with timeless elegance. The platform showcases collections from over 300 renowned brands, including both emerging designers and established fashion houses. Leveraging its Parisian heritage, 24S delivers a curated, sophisticated aesthetic, catering to discerning customers globally.
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Categories 24S
Online shopping | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 15 October 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Shoes
Purchased an item online, which arrived promptly and had no issues from this end. When the item arrived I did not like it and was not happy with the packaging as aware this is n... Read onBy: Jo