All reviews of Jo
Review about: Hometree
Full cover
If I could give zero I would, no heating /hot water for 3 weeks and we are apparently ‘critical’ god knows how they treat regular customers. Fraudulent reports, conflicting emails and a catalogue of errors … now having to send this to ombudsman after having to get our own engineer and repair … an independent engineer has clarified that Hometree could not possibly have known what was wrong without viewing boiler yet Hometree have allowed reports to be written that are not true … repeated promises of managers calling us back but they never do … AVOID AVOID AVOID
Review about: 24S
Shoes
Purchased an item online, which arrived promptly and had no issues from this end. When the item arrived I did not like it and was not happy with the packaging as aware this is not the standard packaging for this brand (shoes purchased that were not in standard branded shoe box)
Returned the item via the 24s appointed courier (DHL) and received confirmation that the item has been received by 24S. A couple of days later receive an email saying my parcel was empty and I would need to complete a signed statement within 7 days otherwise they would close my file. This was done and I am now being told they cannot do anything and I need to file a police report.
I am now £700 out of pocket due to using a courier that I had no control over and somewhere along the line my parcel being stolen.
I shall never be using the company again due the bad experience and the way that it is being resolved and would advise others to avoid also.Review about: Waitrose Florist
Flowers
I received some flowers meant for Mother’s Day. They arrived a day late, and strangely the label on the box said delivery ‘Monday to Saturday’ so how they were expected to reach me on a Sunday, I’m not sure!
On opening them, they were wilting and some of the petals already falling off. Very few flowers too. Nothing at all like the images on their website, nor anything like the quality they are claiming to deliver.
I’ve had far better flowers from local supermarkets. They weren’t cheap I know, so Waitrose really need to up their game and look into this. I definitely wouldn’t buy flowers from them.Review about: Not In The Dog House
Dog food
Liars, scammers and thieves
Ordered dog food on 26th Jan still waiting for delivery as at 13Mar.
Never answer the phone, never reply to emails
Do NOT use this companyReview about: Etsy
Customer service
Wouldn't even give 1 star!!!
Made a few orders with Etsy in the past and not had any problems until this year!! The issue is not so much with the shops (some arr absolutely amazing), its Etsy customer service I rate so poorly! I found them extremely patronising, unhelpful, they try to deflect, contradicting themselves and attempts to pass the blame!! Mo accountability whatsoever!!
(I have screenshots of the conversations)
My advice would be to look into each shop before your purchase, and be prepared to not get anywhere, if you need to use Etsy customer services! Absolutely shocking!!!Review about: Landys Chemist
Tried to buy supplements
They cancelled my order for no reason. When inquired why they refused to provide an explanation and told me to reorder when back in stock.
Why can't they send one when back in stock, they said they don't provide that service (!!) Seriously....what a ridiculous handling of a customer order.
I told them I wasn't happy and they rudely replied saying they didn't care.
Spend your money elsewhere, with them you are wasting your time and you will be treated as if your custom is nothing to them.
Never again.Review about: Academic Singles
Academic Singles membership
signed up, realised it's a scam so cancelled. Now being threatened with debt collectors for not renewing! Can't access account to obtain proof of timely cancellation. Avoid at all costs, total con and very stressful.
Review about: Academic Singles
Theft
WARNING DO NOT JOIN AVOID LIKE COVID 19 VIRUS - I am going to Trading Standards as they do not respect consumer rights. Wish I had read the bad reviews before making the mistake of joining. They are scam artists who take your money by trickery, they refused or observe my consumer right to cancellation. I opted for I month and was billed for 6months. They believe offering to cancel my subscription after 6months is a gesture of goodwill which suggests they normally make it impossible or difficult for most subscribers to cancel. AVOID LIKE THE PLAGUE!!!!!
Scammers dont join
We need to all have a watsapp group or Facebook account denouncing this mockery of a website.My cell number is 07377110885.
lets do it
I’ve just been duped. Thought I was getting charged £7.99. Been charged £196!!!! Have contacted my bank. Such a scam!!!!!
How did you stop their threatening letters . I also wrote to them to cancel and have proof .. but they are still saying I still owe them because of terms and conditions etc . For some reason my credit card didn’t work for them which is good but do I just ignore their threatening emails ? Thanks
Review about: Mobile Phones Direct
iPhones
Had two phones from this company, would never buy again. First one was a 12GB deal, wasn’t made clear that this was actually 3GB, with a 9GB add-on.
Second one was a cash back deal, which again was not made clear at time of purchase. Claiming back is a hassle, onus is on the customer to try and remember which months to claim in, then upload a photo of that months bill.
Read ALL of the small print if you buy from this company.Review about: SportsShoes
adidas Terrex Skychaser 2 Trail Running Shoes
Terrible customer service and they refuse to refund for failed delivery until they've managed to confirmed the parcel as lost with Hermes.
I ordered a pair of trainers, after they failed to be delivered after the expected 48h I contacted Sportsshoes.com. They told me it was with Hermes and they'll contact them to find out where the parcel is and I would hear back from them after 48h. I didn't hear anything. So I contact them again to be told they're still waiting to hear from Hermes and they'll be in touch when they hear back.
After another few days I still haven't had any communication from Sportsshoes.com and I have to contact them again to be told that they still haven't heard from Hermes.
So I try to cancel my order and get a refund but they won't do that until they've had confirmation from Hermes that the parcel has been lost.
So I won't be wasting my time with this unreliable company again and would advise others to avoid them too.Review about: Gardening Express
Plants
PLEASE PLEASE is there anyone human to speak to after trying to sort out my missing and damaged plants I STILL have had no response. You have made it virtually impossible to get any information
THANK YOU FOR YOUR ORDER FROM GARDENING EXPRESS .
Once your package ships we will send an email with a link to track your order. Your order summary is below. Thank you again for your business.
Your order #600916709
Placed on 13 April 2021 14:18:05 BST
Item Sku Qty Subtotal
Pair of King Sago Palm Trees - Cycad - Cycas revoluta 50-60 cms with Flared Black Planters H76405 1 £59.95
Magnolia Black Tulip - RARE Deep Purple-Black Flowering Tulip Tree S5G002 1 £49.95
Magnolia Fairy Blush - Evergreen Soft Pink Flowering Magnolia DEAL800935 2 £39.90
Magnolia Genie - Amazing Purple Black Magnolia - Giant Flowered Black Tulip 120-150cm T20011 1 £89.95
Magnolia Black Tulip - RARE Deep Purple-Black Flowering Tulip Tree - LARGE 180cm SPECIMEN T20797 1 £179.95
Cornus stolonifera Flaviramea - Golden Dogwood - LARGE SPECIMEN SP90056 1 £34.95
Cornus Midwinter Fire - Winter Beauty Dogwood - Pack of THREE Plants DEAL16027 2 £59.94
Cornus alba Kesselringii - Black Stem Dog Wood S2E005 3 £47.85
Robinia pseudoacacia umbraculifera - False Acacia 160-180cms Standard Tree T21568 1 £59.95
Nandina domestica Lemon-Lime - Brightly Coloured Heavenly Bamboo S5I004 2 £39.98
Allium Pinball Wizard P21479 7 £90.79
Nandina Blush Pink - Sacred Bamboo S5I005 1 £19.95
Fragrant Evergreen Star Jasmin -Trachelospermum jasminoides - 150-200cm Specimen Plant + DEAL16087 2 £60.00
BECAUSE YOU'VE SPENT OVER £10 YOU QUALIFY TO BUY: Clematis montana rubens - Pink Anemone Clematis C20103ico 2 £16.00
Wisteria floribunda Domino ('Issai') - Large Specimen Plant 6ft+ T108081 2 £119.90
Allium Purple Sensation - Ornamental Onion Plant P10565 6 £77.82
Cornus florida - Flowering Dogwood - Large Specimen Plant SP20020 2 £159.90
SPECIAL DEAL - PAIR of Premium Quality Standard OLIVE Trees - Olea europea DEAL76358 1 £49.97
Fargesia nitida Black Pearl - Black Stem Umbrella Bamboo - 120-150cms tall B20034 1 £59.99
Paeonia Pink - Peony Bare Root BR21418 7 £41.93
Paeonia White - Peony Bare Root BR21416 7
The Paeonia pink x 7 and Paeonia white are missing
The large fargesia bamboo arrived dead as did one of the Evergreen jasmines also the cornus dogwood.
All I’m asking is for replacements OR my money back as you must be able to appreciate how much this has cost us
I have used you many times and this is the first time you’ve disappointed me. Unless this is resolved ASAP I will not be using you again and would urge anyone to be very waryReview about: Outandout
Palma Lounge Suite
All going well apart from a missing cushion, after contacting them a number of times and getting no response we tried again a couple of days ago we had a immediate response and the cushion has arrived today So all in all we are now very pleased. All I can say is don't give up and they will try to sort things out for you.
I have cushions missing too and so far no response, very frustrating ☹️
Review about: Simon Jersey
uniforms
This is the worst company I have been dealing with.
We have ordered a few times from them, either from them directly or through Amazon and every order was paid in full by card. Each order was either not delivered for weeks or when delivered items were missing and put on back order for further weeks.
And not, some 8 months later we have been sent a letter from debt collecting company!
We have never been contacted by Simon Jersey for any outstanding payment. Out bookkeeping is uptodate and we have nothing outstanding to them. Simply giving customer to debt collectors without even explanation and any effort for communication, I find it outrageous!
I tried to contact their customer services on a numerous occasions, but they dont even bother to reply.
A week later we received a second letter that if we dont pay we face court trial. But to pay for what?
All that company is a complete SCAM.They just stole it right out my account extra money that I didn't owe would of preferred the dahm court I wish I could send them there I am absolutely fuming stole money from my whole college I going to ask my college Monday to create a court case and I will speak happily in there.
Totally agree worst company ever don’t buy from Simon Jersey they’ve had my return for nearly a month now and no sign of my refund
Scammers!!!Hi Veselin, I am having the same problem they are sending me debt collectors letter for something I don’t owe! How did you go about sorting it, if you don’t mind me asking,
Something needs to be done about these people right now. I will be starting by seeing a lawyer on Monday and I will make sure Simon Jersey cover the legal cost. Social media will be my second approach. Fortunately for me I have not received any debt collection letter. However, I ordered cherokee scrubs set but they only sent me the trousers. I have tried every available way to communicate with these people to no avail. I have told Simon Jersey they have messed with the wrong person this time. I really don't care how long it takes and even if it takes a decade I will not quit until no body else falls victim to this.
Review about: Personalise
Clock
Awful customer service, when trying to return a faulty item. After initially acknowledging that I could have a refund, they have ignored all my emails over several weeks. The item I bought was of very poor quality and not at all as described. I would definitely not use this company again
Review about: Rattan Direct
Best furniture is rattan furniture
Rattan direct is a great online shop to buy rattan furniture which is perfect for garden, balcony and lawn spaces. I loved the kind of quality I get with rattan. I loved rattan material for furniture so much that i am trying to replace my house furnitures with rattan.
Rattan direct appear to be best options so far. soon after buying few options from here.
I must say, Rattan direct gives a huge range too choose, everything one might look for .
The delivery system is safe, fast and reliable.
I bought the products with 5 year warrantyAbsolutely abysmal ..ordered a bali bed early june agreed delivery date 31.7.20.
On ringing today there is no delivery other than September!!
Take your monies though..
ShockingReview about: Shaw Academy
Project management
Very insightful and engaging course. Excited to finish the course and see my future endeavors.
I really enjoyed the class the quality and professionalism. Good work
Review about: Pret a voir
Fake Sunglasses and scam company
Fake Dior sunglasses! I had a Dior Technologic sunglasses for 3 years bought from Dior store in Manhattan. Recently somebody stole it, so I ordered the exact model and color from this website. When they sent me my order, as soon as I opened the box, I got shocked because of the difference from my original one. I could easily notice that lenses are fake because I had it before. If a buyer buy this for the first time, she would think that this is authentic. The lenses were much more light color and clear. Then I called them, and they accepted the lenses were changed but they accused DIOR that they hadn’t test the product before release!!!! Which is impossible. I never ever again will shop anything from them; because you pay the price for original but you’ll get fake!
This customer is mistaken and misleading and worrying other customers. All items we sell are official genuine stock.It is the case that even brands such as Dior can have lapses in QC. I would urge any prospective customer reading this review to disregard it and do further research and/or contact our office or indeed Dior.
Sean, I think we all know who is misleading who. So much for respecting your customer. Or do you see us all as victims? You don't have bad reviews on here for nothing.
It's not Even September...Why does Seans date say 09-01-2020
..because he's not an American.
Review about: Early Years Boutique
Excellent handmade bow.
Excellent handmade bow. Bought to compliment an outfit on world book day. Looks great when worn and is so unique!
On Girl's Handmade DR. WHO Inspired Police Box Hair Bow, Bobble, Clip or Elastic RibbonSounds a lot better than the rubbish I was sent. £24 for a supposed gift box of bows, what was sent could have been picked up from a market stall for 25p - Awful company with a cocky owner, will NEVER use again.
Same here. Such poor quality and very different to the listed pictures. Definitley wouldnt use again as the items aren't good enough to give as gifts. Id feel embarrassed as they're so cheap and plain.
Review about: The Jewellery Channel | TJC
Customer views "are irrelevant" say TJC Customer Care
You can tell a quality company by its response to customer feedback and order chase ups: TJC, you are bottom of the class.
I was told today by Customer Care agent that my views on TJC processes "ARE IRRELEVANT", but you are more than happy to take my money for orders but can't be bothered to look into my order status properly without me chasing you up.
The standard reply to customers when they haven't received an order is, waiting for stock. Having realised that the aim of the customer care is to get you off the call as quick as they can, if I have to chase an order and I feel I am being fobbed off I ask to speak to the supervisor. The reply now is there is no supervisor available - very strange in a call centre not to have a supervisor available - but it seems is another way to close the call down quickly.
This customer with irrelevant views is sharing the TJC customer care experience.
How did you stop the threatening emails ?