Belier - Overall Rating based on 25 reviews
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Shirt purchase for husband
I'm really annoyed with the service I got from this company. I ordered a shirt for my husband but it was too small, so I sent it back following their returns process. I paid extra for recorded delivery to make sure they got it. I even sent them an email to let them know it was on its way back and asked when I could expect the new shirt. They replied first saying it should be with me in 15 days, but then they ignored all my other emails. I'm shocked at how badly they have communicated with me and the poor customer service they have given.
Trousers purchase
I bought a pair of trousers from this store not long ago, but they had a defect when they arrived. Thankfully, the customer service team, especially Frankie, was amazing! They were quick to respond, professional, and sorted out the issue without any hassle. I was really impressed with how they dealt with everything and it's definitely made me think highly of them. I would definitely recommend this store to others because of the top-notch customer service I received.
Sweatshirt with brand tag issue
The label at the bottom of the sweatshirt fell off pretty quickly after I started wearing it, and honestly, I was a bit disappointed given how much I spent on it. I tried reaching out to their customer service team by email, but got no response at all, which just goes to show that they don't really pay much attention to customer queries.
Exceptional customer service
My time at this place with their customer service was absolutely top-notch. As soon as I walked in, I was met with a friendly welcome and staff who were ready to help me with any questions I had. They knew their stuff when it came to what they were selling, and they gave me all the details I needed to make the right choice. The team's level of professionalism and commitment really made them stand out from other places I've been to before. I was really impressed with the service I got, and I'll definitely be coming back for more shopping. Big thanks to the team for making my experience so enjoyable.
Oversized shirt exchange
The customer service at this shop is really great. Even though the shirt I wanted to swap was way overdue for return as per their rules, they went out of their way to help me and make sure I was happy. I emailed about the exchange and got a quick reply within 10 minutes, which was really impressive. A new shirt is already on its way to me, and I'm really thankful for their dedication to customer satisfaction. I really recommend this shop and will definitely be coming back. Thanks a lot for your amazing service.
Review with most votes
Oversized shirt exchange
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