All reviews of Reid
Review about: Easy Terra
Cheaper car hire with excess insurance
Easyterra was a bit cheaper than other options and booking with them was a breeze. I had a voucher for car hire with Keddy Cars in London, which was accepted without any issues. I also decided to get excess insurance, which turned out to be better value compared to previous online bookings I've done. I would definitely use Easyterra again in the future.
Review about: 4th Utility
Installation by Aaron
I recently had the pleasure of using the services of this company for an installation done by an employee called Aaron. I was really impressed with how professional and detail-oriented he was. The installation was done perfectly and Aaron made sure to clean up after himself, leaving no mess. He also took the time to explain the installation process clearly so that I understood everything. I was grateful for the way he showed me that the speed of the connection was what I paid for. At first, I wasn't sure about the quality of the connection after the installation, but I was happy to discover that it was smooth and reliable.
Review about: We Buy Any Phone
Smooth transaction, downgraded offer
I had a disappointing experience with this company. I was drawn in by their promise to give me the best price for my phone, but when I sent it to them, they lowered their offer by a lot. My phone was in great condition, I took good care of it and there were no visible signs of wear, but they said otherwise. They not only offered me less money than they originally said, but I also had to pay extra for special delivery to get it back. It seemed like they were trying to trick me, and I wouldn't suggest using their services.
Review about: Rebellious Fashion
trendy and rebellious clothing
I just want to say, ordering from this place was incredibly easy. The website was really user-friendly and the checkout process was fast and straightforward. When I had a problem, the customer service team dealt with it quickly. Fiona, especially, was amazing in helping me and making sure I had a great shopping experience. I was really impressed by how fast they responded to my questions and how they went the extra mile to help me. It's not often you find customer service this excellent, so big shoutout to this team.
Review about: Sparepartstore24
Last-minute order cancellation
Last night, I made a terrible mistake by ordering the wrong parts. I quickly realised my error and sent an email to cancel the order before it was processed. This morning, to my disappointment, I received a notification that the order had already been shipped, even though their website said it would take 4 days. I called the office to cancel, but was rudely informed that nothing could be done as it was already "in transit." What a load of nonsense! The parts were probably just sitting in the warehouse waiting to be picked up by the courier later. Now, I have to wait for the parts to arrive just so I can return them. Pathetic! Don't give me excuses - a simple system to cancel orders immediately would have avoided this mess. Also, the fact that the company is actually based in Germany, despite their website implying otherwise, is pretty sneaky.
Review about: Sprout Social
Rip-off autorenew subscription
Avoid using this service! The sales team failed to mention the autorenewal feature, so we were unexpectedly billed for another year. The customer service was unhelpful, and we did not receive any value from it.
Review about: Jekyll And Hide
Passport holder gift
I bought a passport holder as a present for my husband's birthday recently and I was really happy with it. The holder was great quality and my husband really liked the design. The delivery was super quick, which was great because I was worried it wouldn't come in time for his birthday. Ordering was easy and the customer service team were helpful when I had a question. Overall, I had a lovely shopping experience at this store and would definitely recommend it to others looking for top-notch accessories.
Review about: Vessi
Comfy and waterproof shoes
Wow, these shoes are absolutely amazing! I received a pair as a gift and loved them so much that I bought another pair straight away. They are incredibly comfortable and really keep my feet nice and warm, as well as dry. I honestly think everyone should have a pair of these in their collection, they're that good!
Review about: Forever Feeling
VPLEX cream x6
I purchased six tubes of VPLEX cream and it was absolutely fantastic! My dermatologist recommended it for my skin and it truly worked wonders. I was thrilled with the incredible results and felt like royalty while using it. The delivery was quick and the packaging was really impressive. I'm really looking forward to buying more in the future!
Review about: Single Price
Night out outfits
I wasn't sure about buying from here at first because the prices were so cheap. But I decided to take a chance, and I'm really glad I did! The clothes and shoes I got were really good quality and fit me perfectly. They had a really nice selection of unique and trendy items that were just right for a night out at the drag bar. I'll definitely be coming back to shop here again in the future!
Review about: OKA
Delivery service
I just wanted to say a big thank you to the delivery guys at the store, Tony and Neil. They really looked after me and kept me in the loop during the whole delivery. They showed up on time, were really professional, and made sure my stuff was safe and sound. I was so impressed with the way they took care of everything. Thanks a lot for a great job!
Review about: Insure For Travel
Travel insurance purchase
The customer service team was really quick and efficient when I accidentally bought travel insurance more than once. They sorted out the mistake straight away and gave me great service. I would definitely recommend them and use their services again in the future.
Review about: Activewear Group
Missing items from my order
I thought my experience couldn't get worse, but then I got an email asking for more money for stuff I never got and a refund that never came through. This company just keeps on ignoring customer complaints and holding onto people's money. I've had it up to here with them.
Review about: peacock-bazaar
Quick delivery, great price, will recommend
I was really happy with how quickly my order arrived - it only took 2 days. The prices were really good too, I felt like I got a great deal. I'll definitely be telling my friends about this company and I'll be using them again in the future.
Review about: Dears Pharmacy
First line advice and service
I had to pop into Dears Pharmacy while I was at work in Tranent for some urgent issues. The pharmacist there gave me some really useful advice and treatment, which meant I didn't have to make a trip to the doctor. I was really impressed by how knowledgeable and friendly the staff were.
Review about: Artigiano
Online order experience
I'm really sorry to hear that you had a similar disappointing experience like others have shared. I placed my order back in September and was eagerly waiting for my items to be delivered. However, after waiting for several weeks with no updates, I decided to contact customer service. I was shocked to find out that my order hadn't even left the warehouse. It was really frustrating not being kept in the loop about this issue, and to make matters worse, the company had already taken payment from my bank account without delivering the goods. Despite making numerous phone calls and sending emails, the situation wasn't resolved, leaving me feeling let down as a loyal customer. The lack of responsibility and failure to offer a satisfactory solution has really left a bad taste in my mouth.
Review about: Jacamo
Clothing items
I've just bought some clothes and to be honest, I was really pleasantly surprised with the whole thing. I'd seen a few bad reviews before, but thought I'd give it a go. I liked how easy it was to use the website and place my order. Also, getting a discount was a nice touch. The best part was, my order turned up the very next day, even though I just went for standard delivery. I'll definitely be thinking about ordering from there again.
Review about: OKA
Swimwear purchase
I bought some swimwear back in early May and I'm really not happy with the service I've had from the company. I placed the order on April 28 but still haven't heard anything about shipping or tracking. I've sent loads of emails but haven't had any replies, which makes me think that this company might be dodgy and a scam. It's really annoying and has made me pretty cross.
Review about: Titan Travel
Hotel transfer service
Our hotel transfer service was absolutely fantastic. Michael, the driver, really went out of his way to ensure our trip from St Austell to Gatwick was hassle-free and comfy. His professionalism and attention to our needs were outstanding. We felt completely looked after and secure throughout the whole journey. Thanks to Michael, we're now looking forward to the rest of our holiday in Sicily.
Review about: Beauty Base
great service, best prices, packaging
I wanted to let you know that I had such a great time shopping at this place! The service was fantastic, the prices were really good, and the packaging was done really well. They followed all my instructions perfectly, so I would definitely recommend them to all my friends.
Review about: Tredz
Bike purchase
My time at Tredz was really good. The people working there knew a lot and could easily answer all my questions. The only issue I had was with the delivery. I chose to have the bike sent to my place, but it got delayed because of the big packaging. Still, I managed to collect it from the delivery company without any trouble.
Review about: beliani
Bed frame purchase
I'm really pleased with the bed frame I bought recently. It came in perfect condition and has been holding up well after several months of use. Ordering it was easy and straightforward, with no problems at all. All my interactions with the company were friendly, efficient, and professional, which made the whole experience very positive. The delivery went smoothly too, with regular updates and communication from beginning to end. I felt well-informed and confident about the delivery timeline. I'll definitely be buying from this company again in the future.
Review about: Big On Electricals
Replacement plug socket purchase
I recently bought a new plug socket for my kitchen from this shop. The website was really easy to use, the price was great, and the delivery was super quick, turning up by 11.00 am the next morning. I was really impressed with the service I got.
Review about: Belier
Delayed purchase
I was really looking forward to receiving my order, but unfortunately, it has been nothing but a letdown. The company is blaming DPD for the delay, but the lack of communication and effort to fix the issue has left me feeling cheated. I still haven't got my order, and the fact that the company is not taking responsibility for it is really disappointing. I really don't recommend buying from them because their customer service is just not up to scratch.
Review about: Wowcher
Lucky dip deals
I recently gave Wowcher a go for the first time and took a chance on one of their lucky dip deals. I was really looking forward to finding out what surprise item I would get. But when it arrived, it turned out to be completely different from what I had in mind. It was something that I have no use for and I felt like I had wasted my money.
Review about: Perfume UK
Gorgeous perfume set
I absolutely adore the OUD BAZAAR perfume from the set! It lasts an incredibly long time, has a really classy bottle and packaging, and arrived well packed and on time. I can't stop raving about it! I'm so excited to order more.
Review about: fanatics-intl
Two football kits for newborn and little girl
I bought two football kits for my baby and daughter ahead of the Euros. I wanted them to be personalised, so I paid £81.90, but we never got them. I phoned customer service, but it was hard to get help due to the language barrier. They said to email, but after a couple of emails, they stopped replying. It's really annoying, and now I don't feel like ordering from another place because it will be more expensive. Avoid wasting your money here!
Review about: Wild Frontiers
Desert Adventure Experience
The desert adventure with Wild Frontiers was absolutely fantastic, way better than I could have imagined. We got to camp in the desert, visit ancient sites, take in the stunning landscapes, swim in the Arabian Sea, and really soak up the local culture. It honestly felt like a dream, especially since visiting The Empty Quarter has been a dream of mine for so long. The people I met on the trip were great, all with a love for travel and a good sense of fun. And the guides? They were excellent - so knowledgeable, attentive, and truly top-notch.
Review about: SEAGM
Amazing company
Wow, this company is really great! They sent me the stuff I bought so fast and the customer service was amazing. They have a lot of things to choose from and the prices are really good. I will definitely recommend it to all my friends!
Review about: P&Co
My recent purchases
I just got my latest bits from this company, and I have to admit, the clothes are really good quality, but I was a little let down by the lack of stretch in most of them. If you're someone who's in between sizes, I'd recommend ordering a size up for a better fit. The prices are a bit steep, but if you catch them on sale, they're definitely worth it. Overall, my experience with this brand has been alright up to now, but I should mention that they don't cover the cost of return shipping for international customers, so be sure you're happy with your choices before you hit that order button.
Review about: Maple Parking
Airport parking experience
I recently used the airport parking service and it was really disappointing. They told me to call before I got there, but no one picked up the phone when I tried. Despite that, I found the desk and left my car without any problems. However, when I came back, I tried calling again but no one answered. When I got there, they just casually called for my car and I had to wait for 15 minutes. It was annoying to be told to call ahead when they didn't even answer. I might try a different service next time.
Review about: India Jane
Sofas purchased in February 2022
I wouldn't recommend buying anything that needs to be made or delivered from this place. I ordered two sofas back in February 2022, expecting them to arrive in 18 weeks. But here we are, in June 2023, and still no sign of the sofas. Communication stopped in September 2022, and Jit, the MD, promised to call back but never did. Now I'm dealing with a different branch since the one I ordered from closed down, and I'm still not getting straight answers. The head office doesn't seem to know anything about my order. It's all a bit of a mess, so I would suggest steering clear of this place!
Review about: Aspen Woolf
Real Estate investment consultation
I'm really happy with the real estate investment consultation services I got from the team. Henal Popat and Anisha Patel were so knowledgeable, professional, and polite the whole way through. They took the time to talk me through all the options and answered all my questions. I'm really thankful for their amazing service and expertise. The whole team at this company is outstanding.
Review about: Made With Love and Sparkle
Train signs x 2
Oh my goodness, I'm so excited to share that I bought 2 train signs and they are absolutely amazing! I needed them really quickly, so I sent an email asking if I could pay extra for faster shipping. They arrived on a Saturday morning and looked even better in real life. I was over the moon because they were gifts that needed to be delivered as soon as possible. I highly recommend them! 🤗
Review about: Social Catfish
Background check service
I've recently had a go at using a background check service to vet a professional I've been working with. I sent in a photo and got back 14 results, but none of them were the person I needed to check. I also tried with my personal LinkedIn profile picture, and the software only found one result that wasn't me. This has made me question how well the service actually works. When I asked for a refund because the results weren't good enough, they said no. It's really disappointing to see this lack of responsibility and customer service in this situation.
Review about: Garden Centre Koeman
Missing plants from the order
I recently ordered four plants, but sadly, only received three. I contacted customer service to let them know about the missing item. However, I was disappointed with how long it took them to respond and the lack of urgency in fixing the problem. It wasn't until three weeks later that they got back to me, asking for more details and photos, by which time I had already planted the other plants. The delay was really frustrating and inconvenient, especially since gardening is time-sensitive.
Review about: Ticombo
Tickets for the French Open
I thought the tickets for the French Open were a bit expensive, but they were really good quality and did the job well. Unlike some dodgy websites, Ticombo actually sent the tickets on time, which was a huge relief. All in all, I would definitely think about using Ticombo again in the future to buy tickets.
Review about: Superdrug Mobile
Bought a mobile phone.
The live chat customer service is really bad, they just don't understand what you're saying. You need to speak to someone to actually get things fixed, not just type it out. On the other hand, the mobile service is fantastic and definitely worth the money.
Review about: Online Home Shop
Heated throw purchase
I bought a heated throw online from this store in January. It was great for a few months but then it just stopped working. I got in touch with the customer service team in Elland to let them know, and I have to say, they were really helpful and quick to respond. The person I spoke to was really nice and did everything they could to help me out. They sorted out the whole thing smoothly and fixed the issue without any hassle. I was really impressed with how well they looked after me.
Review about: Ben's Natural Health
Natural supplement for prostate health
As someone who's been dealing with prostate problems, I was desperate to find something that would help ease my symptoms. After the usual meds didn't work, I decided to give a natural supplement a go, promising to boost prostate health. I stuck to the routine religiously, finished multiple bottles, but sadly, my condition didn't get any better. My recent check-up with my urologist showed that my prostate was still enlarged, and I might need to go through some invasive procedures. I felt disappointed by the supplement and ended up feeling unsatisfied and frustrated.
Review about: Glitterbels
Nail products
I had a really bad experience with Nails by Annabel. I ordered some stuff on 6th April 2021 and was supposed to get it delivered on Friday 9th April 2021. But the delivery guy, MANNI from DPD, messed up big time. He didn't deliver my parcel not once, but twice! And both times, he didn't even try to drop it off, even though he was near my place. The excuses he gave were rubbish and it meant I had to wait ages to get my order. I was left feeling really annoyed and let down by the whole service.
Review about: Hudson Reed
Shipping issue resolution
I had a little trouble with my order shipping recently, but I was really pleased with how quick and efficient the customer service team at the company dealt with it. Despite the hiccup, Hudson Reed sorted things out swiftly and made sure I was happy with my purchase. Their emails were clear, professional, and showed they really cared about my satisfaction as a customer. It's good to know that they really value customer happiness and are willing to do whatever it takes to make things right.
Review about: Divan Beds Centre
Excellent bed with drawers
I recently got this amazing bed that can be used as either two singles or one big double bed! The team was really helpful in arranging a delivery time that suited us and it arrived on the day we chose. The only reason I didn't give it a full 5 stars is because we were missing one set of wheels and the bed link, but they sent them to us promptly.
Review about: Great Outdoors Superstore
Purchased outdoor equipment
I popped into this outdoor shop the other day and was really impressed with their selection of gear. The staff were super helpful and really knew their stuff, helping me find everything I needed for my outdoor escapades. The quality of the products was amazing, and I felt reassured that my purchase would last me a good while. All in all, it was a great shopping trip and I'll definitely be back for any more outdoor bits and bobs in the future.
Review about: Halara
Perfect fit and real pockets
I absolutely adore these trousers! I was a bit unsure about purchasing clothes online, but these trousers really surprised me. The bright blue colour is gorgeous, the length is perfect, and they fit just right - they're even a bit loose, which I really like. And you know what's great? The front pockets are actually real and big enough to fit not just my phone, but my whole hand too. I'll definitely be getting more of these jeans again soon.
Review about: My Health Checked
Blood test kit purchase
I had a little accident when I was trying to get my blood sample for the test kit I bought. Luckily, I got in touch with their Customer Service Team for some guidance, and they were really understanding and helpful. They sent me a new kit straight away, which helped me finish the test without any problems. I was really impressed with how quickly they responded and how eager they were to help me out.
Review about: Bath & Unwind
Great products, competitive prices, reward points, freebies, fast delivery, helpful customer service.
I absolutely adore shopping at this incredible store! They have everything I could possibly want and need all in one place, which is just so convenient. The prices are fantastic, I don't even need to consider shopping anywhere else. Additionally, they have this amazing reward points system where I can earn cash back, which is just great. And let's not even mention the freebies - they always give me a little something extra, I'm absolutely obsessed! The delivery is incredibly fast, almost like magic. And whenever I have a question, the customer service team is always there to assist me. Thank you, Bath & Unwind, you guys are the best!
Review about: Donaghybros
Washing machine
I needed a new washing machine really quickly, so I thought I'd order one from Donaghybros as they have great prices. I was really impressed with all the different options they had and how easy it was to place my order. The delivery came super fast, and the delivery guys were really nice and got everything sorted out quickly. All in all, it was a really good experience and I'll definitely be coming back to shop here in the future.
Review about: Lux Plus
Monthly subscription order for cleaning products and cosmetics
I've been a loyal Lux Plus customer for a few months now and I've got to say, I'm really impressed with the quality of the products I get every month. The range of cleaning products and cosmetics always keeps me interested whenever I make an order. Thanks to the products I get, my house always smells fantastic and my skin feels great with the cosmetics. I honestly wouldn't go anywhere else for such amazing products that are always fresh and interesting.
Review about: Ben's Natural Health
Prostate supplement purchase
I've just got my hands on the second batch of three bottles of that prostate supplement. Can't say I've noticed the results I was wishing for yet. How long does it usually take to see some positive changes? I'm really keen to see some improvement in that department. Any advice or comments would be greatly welcome.
Review about: Coffee Friend
Nespresso machine
I recently bought a Nespresso machine from Coffee Friend. I was a bit confused about when it would be delivered, but the customer service team got back to me quickly and explained everything clearly. Even though it took a bit longer than expected, when the machine finally arrived, I was really happy with it. The coffee it makes is fantastic and really improves my mornings.
Review about: The Ayurveda Experience
Effective products, excellent customer service, reasonable pricing
I bought some things from this company recently and I have to say, I'm really impressed. The stuff I got has done amazing things for my skin and hair. I've seen a big difference in both since I started using them. The website said it would work and it really does. I'm pleased with how it's going and I'll keep using these products.
Review about: Aldermore
Saving account with good interest rates
I've been with this bank for a good few years now, and I've got to say I'm really happy with the interest rates they offer on my savings account. The rates have always been pretty good, and I feel like my money is safe with this bank. I'd definitely suggest giving this bank a look if you're thinking about where to invest your money.
Review about: Ripe Insurance - Valuables
Valuables insurance
If you insure your valuables with this company, don't count on getting any compensation for loss or damage. Your best bet is to take them to court if you want a shot at getting your money back.
Review about: Linzi
Gorgeous shoes, excellent value, half size needed
I really loved the beautiful shoes I bought, but I have to say it would be great if they could offer half sizes for people with tricky feet like mine. The shoes were great value for money, but I was a bit disappointed that I couldn't find the ideal fit. It's a shame because the shoes were really lovely and worth buying if they had fitted better. I hope they think about adding more sizes in the future to appeal to more people.
Review about: Oak Furniture Superstore
Harper large dresser
I'm really happy with the Harper large dresser that I bought. They kept me updated every step of the way, from ordering to delivery. The dresser is really well-made and it looks like it will last for a long time. It's got a classic and classy design that fits perfectly in my home. I'm so pleased with my buy and I would definitely suggest this dresser to anyone looking for a reliable and stylish piece of furniture.
Review about: Tennis Point
Tennis trainers purchase
I've recently had a disappointing experience with Tennis Point. Despite being a regular customer for a long time, I encountered poor customer service, late deliveries, and a frustrating returns process. The delivery of my tennis trainers was significantly delayed, which meant I didn't have the gear I needed for my usual games. When I tried to return the items, the process was confusing and there was a lack of communication. I had to go directly to PayPal for a refund, which isn't acceptable given Tennis Point's reputation. The customer service was not up to standard, with queries going unanswered and unhelpful representatives. It's really disheartening to see this decline in quality as someone who used to trust the brand as a loyal customer.
Review about: Alyve
Vitamin supplements and service experience
I bought some vitamin supplements from this company recently and I have to say, I was really impressed with how professional they were. They kept me informed all the way through the ordering process with regular updates on how my order was doing. The products themselves are really good quality and have made a positive difference to my health. I would definitely suggest this company to anyone looking for good supplements.
Review about: Numan
Efficient customer service
Samantha was really helpful and sorted out my query quickly. She provided excellent customer service, so I'll definitely be coming back for more purchases in the future! Cheers.
Review about: Live X Maintain
Personalised medium-size suitcase
I bought a personalised medium-size suitcase for my 10-year-old daughter from this store recently, and I have to say, I am really impressed with how great the product is. My daughter really loves it too and she even asked for a plastic protective cover to keep it looking new. The design is brilliant and the personalisation adds a lovely finishing touch to the suitcase. The delivery was surprisingly quick, which was a nice bonus. All in all, I am really happy with my purchase and would definitely recommend this store to anyone who wants unique and top-quality products.
Review about: Magazine
Subscription to a magazine
I used to pick up this magazine a few years ago and I absolutely loved it. There's so much cool stuff in it that I find really interesting. Recently, I started subscribing again because I missed it a lot, and I'm so glad I did. The articles are always spot on, they cover a wide range of topics and they're really well put together. Thanks a lot!
Review about: Zee and Co
Online shopping experience
Hello everyone, just wanted to share that I had a fantastic online shopping experience recently. I managed to purchase a really cool item and it arrived super quick the very next day with DPD. The prices were amazing and they had a wide range of designer clothes to choose from. It was my first time shopping there but I'll definitely be returning for more in the future!
Review about: Salter
Efficient use of space, oven replacement
I recently bought a product that turned out to be a really good investment. It has completely changed the game in my kitchen, and I can happily say that I no longer need my oven. Not only is the product practical, but it also looks great and adds a touch of elegance to my home. I've been really impressed with how well it works and how easy it is to use, making cooking much easier and more enjoyable. Overall, I'm really happy with my purchase and would definitely recommend it to anyone looking to improve their kitchen experience.
Review about: Onward Travel Solutions
Driver on time, very helpful
The driver was spot on with the timing and really helpful throughout our journey. We had an early morning return trip and it was great to see the same driver providing excellent service once again. The price was very reasonable and I will definitely be using this service in the future.