Crew Clothing25 reviews
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Lightweight puffer jacket
I popped into the shop and there was this lovely lady named Isabella who assisted me in finding the perfect lightweight puffer jacket I was after. She was really kind and went to check if they had my size in the back. Isabella took her time and even offered her thoughts without any pressure to make a purchase. Her friendly nature made my shopping trip a pleasure!
Scarf purchase
I bought a scarf from this shop not so long ago. At first, I got a bit annoyed because I couldn't see the size of the scarf on the product page. I had to wait a while, and then they told me to check their size guide, which didn't help because it was just for clothes, not accessories. Even so, I took a risk and ordered the scarf. When it arrived, I was pleasantly surprised by how quickly it came and how nice the quality was. It was actually bigger than I thought, but it was a lovely colour and super soft, so I decided to keep it. Overall, I was happy with the product itself, but the customer service could definitely do with some improvements.
Recent purchase disappointment
I recently decided to try out this brand and I wasn't completely disappointed with the quality of the products or the sizing. However, my overall experience was a bit ruined by the terrible customer service when there was a problem with my order. I ordered multiple items, one of which was supposed to be delivered separately. The first 2 items were ready to collect quickly, but the third item just seemed to disappear. It was really annoying that there was no customer service phone number to call, just an email address. The responses to my emails were slow and not very helpful, with them claiming that I already collected all my items even though the tracking info said otherwise. It was obvious that the customer service team wasn't really interested in helping customers, they were just going through the motions. After a lot of going back and forth, I eventually got a refund for the missing item, but the whole thing could've been avoided if the customer service had been more efficient and effective. It's a shame that a brand with decent products falls short when it comes to handling customer problems.
Shirt and trousers
I had a really bad experience with the customer service at the store recently. I tried to contact them several times about a problem with my order, but they completely ignored me. The staff were unprofessional and didn't communicate properly, which I found unacceptable. Even when I tried to sort things out, they treated me badly and accused me of lying. This kind of customer service is just not on, and now I have a really bad view of the brand.
Many items, t shirts, jumpers, socks, trunks(underwear)
Great quality clothing at great prices, I know other clothing manufacturers that charge double the price for the same quality, also I like the fact that they are more exclusive and the majority of their clothes tend to be plain style, rather than plastering loads of big logos all over them. Also free returns which I have used a couple of times now and the refunds were efficient and quick.
About Crew Clothing
Most people like to look nice by wearing fashionable clothes in a style that they love. But where can you find all of these items? One of the shops that sells them is Crew Clothing. But what kind of shop is this? What kind of quality clothes can you expect? How comfortable will the material of the shirts and jeans be? Will the clothes also be durable enough to last for quite some time? Will it take Crew Clothing’s delivery service long to deliver the items at your home? And, in case of any problems or complaints, will their be a customer service able to help you out? Read the reviews that real customers have left to see what they think about Crew Clothing. Their comments, experiences, remarks, opinions and ratings can give you some idea of what shopping at Crew Clothing means and if this might be s shop you would like to visit.
About Crew Clothing
Crew Clothing is a company that offers clothes. The company was founded by Alastair Parker-Swift. Ha established Crew Clothing in the 1990’s and based his collection on the simple, timeless clothing styles that were worn by his family and friends on the south coast of Devon. Now, the brand still focuses on English coastal wear. They offer collections for both men and women. For men, they offer jackets, shirts, sweats, hoodies, tees, rugby shirts, knitwear, jeans, polo shirts, blazers, trousers, underwear and more. For women, they offer a collection of polos, denim, coats, shorts, skirts, dresses, tops, tees, trousers, jeans, hoodies, jeans, blazers and knitwear. Crew Clothing also offers fashion accessories like bags, belts, hats, scarves, boots, socks, underwear and more. Don’t forget to take a look at their sale section for some nice discounts and special offers. After all, you don’t want to pay too much when you don’t have to. And Crew Clothing also provides gift cards that you can present on a birthday or other occasion.
Services of Crew Clothing
All of the clothes and accessories can be ordered from their website. Crew Clothing’s delivery service will bring the items right at your doorstep. They offer click & collect, but also standard UK delivery, next day delivery, Saturday delivery, international delivery and gift card delivery. If you are not satisfied with the product you received, you can return it within a month (or 14 days for sale items). Their customer service can be contacted via telephone, email or regular postal mail.
Complaints, Compliments and Tips for Crew Clothing
Are you already dressed in clothes from Crew Clothing? Then we would like to know what your experience with this fashion company was like. What do you think of their delivery service? What is your opinion on the quality of their clothes? How durable are they? And are the people that work at their customer service friendly and helpful? Leave a customer review and tell us all about your experience with Crew Clothing.
How fashionable are the skirts, shirts, polos and dresses from Crew Clothing? Read reviews about their English coastal wear, denims, coats, jackets et
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Contact Information
20 Lydden Road
SW18 4LR London
United Kingdom
📧 customerservices@crewclothing.co.uk
Categories Crew Clothing
Online shopping | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 11 September 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Many items, t shirts, jumpers,
Great quality clothing at great prices, I know other clothing manufacturers that charge double the price for the same quality, also I like the fact that they are more exclusive ... Read onBy: Richard M