All reviews of Alexa

  • Review about: Keen Gardener

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    Shire shed purchase

    I recently bought a shed and it was a brilliant experience from beginning to end. The shed I got was from a great company, and I'm really happy with it. Ordering was easy and there was good communication all the way. I could pick a delivery date and time that suited me, and the shed turned up when they said it would. The delivery driver was really nice and made everything easy. I've put the shed together now and it looks brilliant in my garden. I'm really pleased with my purchase overall.


  • Review about: OKA

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    Sofa purchase

    The staff at the Bath store are fantastic! They're so welcoming to dogs and give them lots of fuss. Linda is brilliant - she helped us choose the ideal sofa. It's really top-notch quality and we absolutely adore it. Looking forward to heading back soon for some cushions and a light shade!


  • Review about: Zavvi

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    DVD box set

    I bought a DVD box set from this shop not long ago, and I have to say, they were really good at keeping me in the loop about my order. It's always nice to know what's going on with your purchase, and they did a great job of letting me know when it was available. The only small issue was that the package was a bit tough to open, but it didn't spoil my overall good experience with them.


  • Review about: National Tyres and Autocare

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    New tires and wheel alignment

    I just bought some new tyres and had a wheel alignment done at this garage recently. I was really pleased with the service and the staff were so knowledgeable and professional. Dylan, the technician who assisted me, really went the extra mile to make sure everything was sorted with my car. While I was waiting, I heard a lady say she always comes here for her car work, and now I know why. I'll definitely be coming back here again in the future.


  • Review about: GreatArt

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    Art supplies purchase

    I recently bought some art supplies from this company and I have to say, I was really disappointed with how long it took for them to arrive and the customer service was not great. The delivery ended up taking much longer than I thought, about 7-10 working days because it seemed like the items came from Europe instead of the UK. After waiting for over two weeks for my order, I decided to get in touch to ask about the delay. Unfortunately, I got a very vague response saying they would pass my complaint on to the right department, but I didn't get any direct contact details. It's been nearly two weeks since then and I still haven't heard anything back. The lack of communication and the fact that my issue hasn't been sorted out has left me feeling really frustrated and disappointed with the whole experience.


  • Review about: SnowInn

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    ski jacket

    I bought this really cool ski jacket online from SnowInn, and they were great at keeping me updated until it reached the UK. However, things took a turn when the Royal Mail got involved - they didn't update their tracking system and didn't provide a delivery time slot. This meant I had to take a day off work just to sit around and wait for the parcel, which only arrived at 4.40pm. Not the best experience, Royal Mail!


  • Review about: Brightside Insurance

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    Quick car insurance

    Bright Side sorted me out with a really good quote for my car insurance, which was brilliant! But then I came across a little problem, and they completely helped me out, which was fantastic. I'm really pleased I went with them for my insurance!


  • Review about: Shuperb

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    Black leather boots

    The service was great, really top-notch! However, I struggled to find a pair of boots that fit well and were comfortable. In the end, I had to return them, which was a bit of a letdown.


  • Review about: The Best of Exmoor

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    Quaint Cottage

    It's such a peaceful spot, surrounded by nature and lots of outdoor space. Great for checking out places like Dunster Castle and Exmoor that are nearby. And there are supermarkets close by for anything you might need.


  • Review about: Bathroom Takeaway

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    Bath mixer replacement

    I just got myself a new chrome bath mixer to replace the old gold victorian one in my bathroom. The website I found it on was really easy to use and had loads of good options at reasonable prices. The change it made in my bathroom is amazing, and I couldn't be happier with how it turned out. Thank you so much!


  • Review about: New Skill Academy

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    Excel beginners course

    I found the Excel beginners course a bit tough because numbers and formulas aren't my strong suit. However, I could go through it at my own speed, so that helped. I did the PowerPoint course a year ago and was pleased to find I could still access it to brush up my memory. Overall, both courses were great value for money.


  • Review about: Choice Store

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    Birthday gift order delay

    I got a birthday present from this shop last week, and I'm really disappointed with the service I've got. The gift was supposed to be here in time for the birthday bash tomorrow, but it still hasn't turned up. I've tried calling and emailing, but I've had no luck - no reply, no answers, just nothing. The DPD tracking info says they have the details but not the package, so it looks like the shop didn't send it out on time. And on top of all that, I paid £6.99 for delivery which seems like a waste now, given the lack of communication and delay. I'm so frustrated by this whole thing, I'm thinking about asking for a refund on the delivery fee because the service has been so below par.


  • Review about: LawDepot

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    My experience with the online legal document service

    I recently had a go at using an online legal document service to whip up some important legal documents for my business. Sadly, it didn't quite go to plan. Like some other folks have mentioned, the website said there was a free trial but sneakily ended up charging me without giving me a heads up. I felt like I wasted my time filling out forms and trying to find my way around the site, just to end up feeling let down. The lack of transparency and dodgy behaviour left a bad taste in my mouth, I must say.


  • Review about: JD Williams

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    Big clothes order

    I ordered some oversized clothes and they were brilliant! However, the delivery person was useless and didn't collect my returns. They even fibbed about it. I attempted to get in touch with them but had no success. Fortunately, the customer service at JD Williams was really friendly, even though they couldn't assist with Evri.


  • Review about: NICCE Clothing

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    Puffer jacket purchase

    I bought a puffer jacket from this company recently and honestly, it was such a letdown. I waited weeks for my order to arrive, but heard nothing from them about any delays. Eventually, I got in touch over email and messages but didn't get any response. Then out of the blue, over a month later, I got an email saying my order had been cancelled with no reason why. I was so annoyed that I raised a dispute, but in May I was told that the company was refusing my claim and saying they had actually shipped my order. It's been so frustrating and confusing dealing with them, the whole thing has been my worst online shopping experience ever. I wouldn't recommend this company to anyone.


  • Review about: Choice Store

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    Sale items with significant savings

    I don't usually write reviews, but I just had to share my positive experience with Choice Store. Their service was top-notch, always quick to respond to emails, and both of my orders came in full without anything missing. Even though I bought items on sale, I still saved a lot without sacrificing quality. This was my second time shopping at Choice Store, and it was another hassle-free experience. Big thanks to Choice Store for the amazing service!


  • Review about: JD Williams

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    3 pairs of jeggings

    I ordered 3 pairs of jeggings, but they didn't fit me properly. So, I returned them and had to wait for 10 days to get a refund. Even though I understand that it takes time to process, it's really annoying when the money is taken out of my account straight away. I thought I'd give it another go and ordered 3 more pairs, but today the delivery I received wasn't mine at all. The invoice said jeggings, but the delivery driver gave me the wrong items which belonged to someone else. Now I'm stuck with 6 pairs of jeggings that I didn't want and can't reorder what I actually need until I get my refunds. This whole situation has left me beyond frustrated!


  • Review about: Biomel

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    Small shots of vanilla and chocolate drinks

    I recently bought some little shots of vanilla and chocolate drinks from this company. Gotta be honest, didn't really like the vanilla one but the chocolate one was just fantastic. So, after having a taste of the chocolate shot, I thought why not get some more since I could see how beneficial they are. These drinks were really easy to have and seemed to be making a positive difference to my overall health.


  • Review about: TripAdvisor

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    Hotel stay experience

    During my last stay at a popular hotel, I was really disappointed with the experience. I tried to write an honest review on TripAdvisor, but for some reason they didn't approve it. This makes me question how reliable their ratings and reviews are. It seems like they could be easily influenced by some businesses.


  • Review about: Maqio

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    Toy purchase at Maqio

    I recently bought a toy for my grandson at your store. I was really impressed with the variety of toys on offer and the prices were pretty good too. The website was easy to use and checking out was a breeze. I also liked that the minimum spend for free delivery was low, which was an added bonus. The toy arrived quickly and in great condition. My grandson adores it and I'll definitely be coming back to shop with you in the future.


  • Review about: OD's Designer Clothing

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    Totes fab clothes

    Oh my goodness, OD's is absolutely amazing! It's like my favourite shop ever! They have the best clothes, and even my little brother loves them. The brands they stock are top-notch, and the staff there are so nice and helpful. I would definitely recommend all my friends to check it out if they're close by. 👏🏼👏🏼👍🏼


  • Review about: Equestrian Co.

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    Clothes

    I got some clothes from this shop and it was a right nightmare, mate. The sizes were way off and the colours weren't even close to what was shown online. The stitching on the clothes started coming off as soon as I took them out of the package. I got a coat for my mum as a present and it didn't even fit her properly, even though we measured her size exactly as they advised. And to top it off, the customer service was completely rubbish. I sent them an email about all the issues I had with my order, but they didn't bother to help me fix anything. I had to open a case with PayPal just to get my money back. It was so stressful, especially since it was a gift for my mum. They didn't even have the decency to offer any kind of compensation for all the hassle they caused us. It's just not right, mate.


  • Review about: Charli

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    Long cream cardigan and midi grey skirt.

    The website was dead easy to use and I managed to track down that long cardigan I'd been after. The cream cardigan and grey midi skirt I got were top quality and really pleased me. The service was spot on, with clear communication and delivery that went without a hitch. I had no problems at all during the whole buying process and would definitely think about shopping here again. Cheers.


  • Review about: Avanti Travel Insurance

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    Efficient and friendly service

    I just renewed my travel insurance with this company and it was so easy. Kerry was amazing and made the whole process stress-free. She not only sorted out my renewal but also helped with my mum's insurance. The annual policies we got, especially considering our pre-existing conditions, were great value for money. I'm really pleased with the service - well done!


  • Review about: Gardening Express

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    Plants delivery

    I bought some plants for my garden from an online store recently. Sadly, most of them turned up late and looking a bit worse for wear. I tried to explain this by sending emails and pictures, but all they did was ask for more info which felt like a bit of a waste of time. Personally, I'd suggest checking out a local garden centre or even Asda for better quality plants.


  • Review about: Bloom Boutique

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    Mother's Day gift ordered

    I bought a gift for Mother's Day from an online shop, wanting to give my mum a lovely surprise. I even paid extra for postage to make sure it arrived on time. However, I got an email almost a day later, telling me they couldn't fulfil my order. To make matters worse, they said I wouldn't get a refund for another week! I was really let down and annoyed with the whole situation. I won't be shopping on that site again and I'd suggest others to avoid it too.


  • Review about: Maison De Fashion

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    Dress purchase

    I popped into the store at the weekend and I have to say, I was really impressed by the friendly and helpful staff. They really went above and beyond to help me find the exact dress I was after. The service was outstanding, and I would definitely suggest this place to anyone in need of a fantastic shopping trip.


  • Review about: Gardening Express

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    Plant delivery

    I've just got a delivery of plants from this place, and honestly, I was pretty disappointed. The plants were way smaller than I thought they'd be, and the quality was not great either. I'm really not happy with what I got.


  • Review about: More Than Accountants

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    Tax support and paperwork assistance

    I have to say, I've been really impressed with the help and support I've got from the team. Suban and Jessica have been so helpful in explaining all this tax and paperwork stuff to me. They're always there to answer any questions I have and they get back to me quickly. I can't recommend their services enough. Thanks for being patient and understanding!


  • Review about: MattressNextDay

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    Mattress protector

    I recently bought a mattress protector from this company and I have to say I am really happy with my experience. I had been looking for a protector for a weird size mattress and had previously bought one from Amazon, only to realise it didn't fit and I had to go through the hassle of sending it back, wasting my time and money. However, the one I got from this company fit perfectly and was exactly what I needed. The quality of the protector is fantastic and the delivery was super fast. I was so happy with my purchase that I ended up getting two more for my single beds. I would definitely recommend this company to anyone looking for a mattress protector.


  • Review about: Zaful

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    Swimsuits

    I bought some swimsuits from this online shop recently, and I had to go through the whole refund thing, which was a bit of a hassle. Normally, you can just send back stuff for a refund, but here you've got to start by raising a ticket, and even then, there's a chance they might not accept your refund. I was a bit gutted to discover that you can't actually return swimsuits, so that limits things for folks who aren't happy with their buy. That being said, the communication through the tickets was pretty decent, and they did end up giving me a refund for the swimsuit I wanted to send back.


  • Review about: Modanisa

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    Recent order experience

    I would give 0 stars if I could. I ordered something and had to wait two weeks, only for them to send it back without telling me it had arrived. Such a let down. I suggest shopping somewhere else.


  • Review about: cuddlybeds

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    Quick and efficient delivery with easy bed assembly

    I was absolutely delighted to receive my order from cuddlybeds! The delivery was super fast and the delivery team were really efficient. They not only put the beds together with ease, but they also took away all the packaging and rubbish. I was really impressed by the great service and the care they took with everything. The beds themselves are really comfy and solid, just what I wanted. All in all, a brilliant shopping experience with cuddlybeds.


  • Review about: Maniere De Voir

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    Quality products, great service

    My experience with "Natasha" was absolutely brilliant! The products are really high quality and definitely good value for money. The service was fast and dependable, and the designs are spot on. I would definitely recommend this place.


  • Review about: Zapaka

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    Dress with express shipping

    I recently bought a dress and opted for the express delivery. It's been more than a week now, and my order hasn't even been processed yet. I'm really let down by this whole situation because I expected the express delivery to be quick, but it seems like it's not happening. On top of that, the customer service was disappointing too – I sent an email asking for help, and all I got back was a robotic response that didn't really address my concerns.


  • Review about: Shroomex

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    Magic brew and lion's mane caps

    The drinks from this place are absolutely amazing, like proper magic! I also had a go at the lion's mane caps and they were top notch as well. The customer service was spot on, really professional and friendly. I wouldn't even think about going anywhere else for these top quality products. They're real game-changers in the world of natural medicine. Definitely deserving of a full 5 stars!


  • Review about: Surfanic

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    Ski jacket purchase

    The staff at this shop were absolutely fantastic when I bought a ski jacket recently. They not only gave me great customer service, but they also went out of their way to help with a problem that wasn't even about my purchase. I was really impressed by how quick, knowledgeable, and willing they were to assist me.


  • Review about: Crew Clothing

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    Lightweight puffer jacket

    I popped into the shop and there was this lovely lady named Isabella who assisted me in finding the perfect lightweight puffer jacket I was after. She was really kind and went to check if they had my size in the back. Isabella took her time and even offered her thoughts without any pressure to make a purchase. Her friendly nature made my shopping trip a pleasure!


  • Review about: Remitly

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    Transparent and quick remittance services

    The service this company offers is really fantastic. From when I first made my order to when I got my money, everything went really smoothly and quickly. What makes this company stand out is how clear they are about their prices and their ability to offer rates that are better than other money transfer services. I've always found better rates here than anywhere else, which shows how much they care about giving customers a good deal.


  • Review about: Direct Doors

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    Garage door repair service

    Recently, I had a problem with my automatic garage door not opening one afternoon. I got in touch with the technician, who was quick to respond and came to help me in the early evening. Scott was really friendly, polite, and managed to fix the issue quickly. I would definitely suggest his services to anyone looking for a dependable garage door repair technician.


  • Review about: Welzo

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    Welzo healthcare

    I wish I could give a zero.
    I’ve been charged for order I’ve never received. Later refunded. After more then 4 months they rejected my refund and my bank charged me £184. Avoid for all costs.Just thieves.


  • Review about: Hyundai Power Equipment

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    Missing part

    I got in touch the other day about a missing part and was really happy with how quickly the customer service team sorted it out. I sent my message on a Bank Holiday Monday, so I wasn't expecting to hear back until the next day, but I actually got an email the very next day just to say they'd received it. The missing part turned up by Wednesday without any hassle. I have to give credit to Muhammad from customer service, he was really polite and helpful in our emails. All customer service people should be as good as him - professional and quick to help.


  • Review about: Suit Direct

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    Great help from Mohammed

    I popped into the shop with my dad to pick out a suit for my prom. We weren't sure what colour suit I wanted, but Mohammed was a massive help. He was brilliant at his job, so friendly and really went out of his way to assist us. In the end, I ended up with a really smart suit, shirt, and tie.


  • Review about: Furniture At Work

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    Wrong items delivered multiple times

    I can't believe how useless this company is! We ordered certain items and they sent us the wrong ones, not just once but twice when we asked for replacements! It happened more than once and it was so annoying. They clearly don't care about getting things right or keeping customers happy, it's shocking. We definitely won't be using them again.


  • Review about: Shop4World

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    Quick delivery

    I bought something the other day and it actually arrived pretty quickly, which was nice. Even though I had read some not-so-great reviews, my order showed up on time. However, I was a bit worried because I didn't get any updates about the delivery. The website said I would get an email with all the info, but the package arrived before I heard anything. It made me a bit uneasy as a customer.


  • Review about: The Online Clinic

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    Prescription refill, quick and easy

    I really like using this service because it's just so convenient and efficient. The doctors are really friendly and they ask all the right questions. Plus, they provide different treatments if necessary. I've actually used it twice already and it's definitely saved me a lot of time and stress. It's beneficial because it means my local GP can focus on those who need more assistance. It's perfect for people with really hectic schedules like mine!


  • Review about: CareCo

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    Mobility scooter purchase

    I had a really good time at the store the other day. Even though there was only one guy working, he did a great job helping not just me but everyone else there too. He helped me choose a mobility scooter and I was able to buy it easily.


  • Review about: Klarstein

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    Stand mixer broke, poor customer service

    I bought a stand mixer and the mixer paddle broke the first time I used it, while I was making a simple cake mix at a low speed. I got in touch with customer support, but after waiting a whole week for a reply, all they said was "we don't supply spare parts, have a nice day." It wasn't helpful at all, it felt like they were just telling me to go away. The customer service was really bad and the quality of the mixer wasn't great either, so I would recommend avoiding this product.


  • Review about: Shaw Academy

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    Social media marketing

    I like the reminders given by the app, and the class so far is very informative


  • Review about: Shaw Academy

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    Sports nutrition

    Bombard your inbox, sly pricing as the course is billed as free..yet you can’t complete module one unless you buy the e cert for £39.99 the module are very quick and drone on and on...there are helpful things on offer in the form of slides and notes etc but you have to pay £39.99 for the privilege of accessing them too
    You’re constantly sent email from them at least 3x a day
    I may or may not finish my current course but I would never think of taking part again


  • Review about: Blue Sea Holidays

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    Its a life saver and money saver too !

    I was planning something for my summer break and struggling hard ( because I was going for the first time !) So being a women traveler i had no idea what to do first and what to do next. blue sea holidays really make my first trip easy and simple.
    I will soon be going to use their services for my next trip!

    I wish to state that Dana is brilliant her patience and understanding is fab gold star