All reviews of Dale
Review about: ASDA Tyres
Quick and informative service
I bought some tyres from this service not long ago and I have to say, I was really impressed. Ordering them was easy and I was kept updated throughout the whole process. The service was fast and effective, and I got my tyres in no time at all. I would definitely suggest this service to anyone looking for tyres.
Review about: Idealo
Found amazing website
I came across this absolutely brilliant website and I really adore it! It saves me so much money and is incredibly useful for discovering many places to purchase the item that I'm after.
Review about: Hotelopia
Misleading hotel information
I had a terrible experience with this platform. The hotel info was totally wrong and out of date. The customer service was awful. I really recommend booking directly with the hotels next time.
Review about: Flightright
Claim Handling Delay
I'm really unhappy with how the company has been handling my claim. It's been almost two years since I first submitted it, and despite me getting in touch several times, I haven't heard anything back or received any updates.
Review about: Giulio
Cool clothes
I recently bought some really cool clothes from this place and I absolutely love them! The service was top-notch, everyone there was really friendly and helpful. The prices were reasonable, not too steep. Plus, the delivery was quick, which is always a bonus. I'm definitely planning on returning for more fantastic stuff in the future!
Review about: The Sports Edit | TSE
Delayed order, unrecognizable tracking number
I recently purchased something from this online shop, and honestly, I'm really unhappy with the service. I ordered my item three weeks ago and it still hasn't arrived. The tracking number they gave me doesn't work at all, so I can't even follow where my order is. I've sent them loads of emails, but all I keep getting back are unhelpful replies with the same useless tracking number. It's been three days since the last message and I still don't have a solution. This customer service is just not good enough, and I'm so frustrated about it.
Review about: Threshers
Alcohol
I thought I'd give Threshers a go, you know, wanted to help out a local business instead of just going for the cheap and easy option on Amazon. But I have to say, it didn't quite work out for me. My order was all tardy and to top it off, they sent me the wrong item altogether. It's a shame really, you'd think they could get the basics of customer service right.
Review about: Daymade
Voucher redemption for tree planting initiative
I've been going through a tough time lately, so getting a voucher from Daymade was like a ray of sunshine. It really meant a lot to me and helped cheer me up during a rough patch. I can't put into words how much it meant to me, and I'm so thankful for being able to take part in their tree planting project. It gives me a real sense of purpose and happiness to know that my purchase is going towards something bigger. Thank you, Daymade, for your kindness and dedication to making the world a better place for us all. 🌳🌎
Review about: Medino
Quick delivery, friendly service, competitive prices
Oh my goodness, my order arrived super quickly! The people working there were really nice and polite, oh my goodness! Plus, the prices were so great, I couldn't believe it! And the items I received were absolutely amazing! I will definitely be going back there!
Review about: Beauty Works Hair Extensions
Trade account opening process
After finally managing to get hold of someone at the company, I successfully set up my trade account with them to kickstart my own business. Samantha was really helpful, making sure I understood all the details and even going the extra mile to give me more information. She was so friendly, polite, and empathetic, which made the whole process easy and hassle-free. I'm thrilled to begin collaborating with Beauty Works and I have full confidence in teaming up with such a professional bunch.
Review about: Absolute Collagen
Three months of collagen sachet usage
I've been using the collagen sachets for about three months now and I've definitely noticed a positive change in the reduction of fine lines on my skin. At first, I wasn't keen on the lemon flavour, I found it quite unpleasant, but I've since switched to the raspberry flavour which I much prefer. However, as I continue using the sachets, I'm becoming more aware of how expensive they are. I've started looking into alternative options that are cheaper but still offer the same benefits, saving around £20 a month. Even though I do think the Absolute Collagen sachets are effective, I can't ignore the fact that they are very pricey compared to other choices on the market.
Review about: Blinds Direct Online
Vertical Blinds
Our experience with this company was absolutely fantastic. We started by speaking to the owner who gave us some really helpful advice and a thorough quote. It was really easy to place our order and pay the deposit with their son. The blinds were fitted by another member of the team who did a great job - they were quick, on time, and left everything clean and tidy. We were really impressed by how professional and friendly this family business was. We'll definitely be going back to them for any future blind needs.
Review about: Ticketek
Shared tickets for Girls Aloud concert
My mate sent over three tickets for the Girls Aloud gig on the 2nd of June through email. All was going well at first, they showed up on my Ticketek app with no hassle. But then things went downhill when I had to reset my password. To my surprise, the tickets vanished from my account. The concert was just around the corner and customer service wasn't around until Monday, leaving me in a bit of a pickle. It was really annoying, especially after shelling out a good amount of cash for those tickets.
Review about: PMT
Easy Find, Paid, On the Way (Hopefully)
After looking at a few things, I managed to find exactly what I was after pretty easily. And paying for it was a breeze too, the whole checkout thing was quick and simple. Now I just have to sit tight and hope that my order comes soon. Hopefully it won't take ages to get here!
Review about: 123 Flowers
Rose & Bottega Basket
I bought the Rose & Bottega Basket for my daughter's birthday not too long ago. She said the roses were lovely, but I was a bit let down that I never got the email confirmation that was promised in the order. It would have been nice to get a heads up when the bouquet was being sent. Still, I'm glad the flowers got there on the day I asked for, that was a big deal to me.
Review about: Wow Camping
Fast order and collect service
I rang Wow Camping at 9am to see if I could order and collect on the same day. They picked up after just 3 rings and said it was doable. I made my order and managed to collect it within 2 hours. I was really impressed with how quickly and efficiently they sorted out my request. Even though I had read some bad reviews, my own experience was top-notch and went beyond what I expected. I'll definitely be using their services again down the line.
Review about: TFNC
Returned bridesmaid dresses
I've just sent back six bridesmaid dresses that were too long for my wedding party. Sadly, trying to get my money back has been a real headache. I’ve tried to get in touch with the company multiple times but haven’t had any confirmation that they received the dresses back in their warehouse. It's been three weeks now since I sent the dresses back, and I'm still waiting for my refund. On top of that, they're now saying that I didn't return one of the dresses, which I find ridiculous. I returned all six dresses in one go and should get over £250 back, so the lack of communication and delay in giving me my money back is just not on.
Review about: French Connection
Damaged dress
I'm really gutted about the dress I got from you guys. When I opened it up, there was a big rip that just completely spoiled the whole thing for me. And I've got to say, your return policy is just not fair. I had to fork out for the delivery and then pay again to send back the damaged dress. It doesn't seem right, especially when the reason I'm returning it is because of a fault on your end, not because I've changed my mind. To top it off, I haven't even had a response from customer service after reaching out to them about this issue.
Review about: Insulation Superstore
Insulation purchase for DIY project
I recently bought some insulation for a DIY project and I have to say, the Sales Department was really great. They gave me some helpful advice on which product to go for and even helped me save some money. The order arrived exactly when they said it would, which was a relief as I had a tight schedule to stick to. I want to give a special mention to Nicki for being incredibly patient with me. I made a mistake with my order and accidentally paid twice, but Nicki sorted it out quickly and refunded me as promised. All in all, dealing with this company was a pleasure and I would definitely recommend them to anyone looking for insulation products.
Review about: Hometree
Boiler breakdown
I had a plumber come round this morning at 10:00 am and he fixed the faulty part. Hometree did an amazing job, couldn't have asked for better service. Thank you so much!
Review about: Cosmetify
Allsaints perfume
I was chuffed to bits when I found the exact perfume I'd been after on Cosmetify. The delivery was spot on and the packaging was top-notch. I'll definitely be coming back for more in the future.
Review about: Brook + Wilde
Siberian Goose Down Pillow
I bought the Siberian Goose Down Pillow thinking it would be top-notch, but sadly, it fell short of my expectations. At first, it felt comfy and gave good support, but soon enough it lost its firmness and ended up feeling really uncomfortable. I tried talking to their quality control team for some help, but they were no help at all. The poor customer service let me down and now I'm not sure if I would buy from them again.
Review about: Just Geek
Geek merchandise purchase
I recently bought some geeky stuff from this website and I have to say, I'm really pleased with how it all went. I love collecting geeky things, but it's not always easy to find a good UK website that has a wide range of products at decent prices. But then I found this website and thought I'd give it a go. I was pleasantly surprised by the amount of stuff they had, and it looked like they were always adding new things. The prices were pretty good too, especially considering the quality of what they were selling. And to top it off, I found out they offer a discount for Blue Light cardholders, which I made sure to use. I'm really happy with what I bought and I'll definitely be telling others about this website in the future.
Review about: Big Green Smile
Awesome stuff
I bought some great stuff from this place recently, and it arrived really fast. The packaging was excellent, so nothing had leaked.
Review about: Guess
My recent return experience
I'm really fed up with the whole return process at the moment. The company sent me these return labels to use with Yodel, but every time I've tried to drop off my parcel, the labels won't scan. I've been to the Yodel drop off shop three times now with three different labels, and each time they turn me away. It's been a real pain having to keep trying to return my parcel over and over again, wasting so much time and causing unnecessary stress. And to make matters worse, I'm not even home during the day to hand it over to a courier, so it's even more difficult for me to sort this all out.
Review about: Furniture in Fashion | FiF
New bed and wardrobe
I recently got myself a new bed and wardrobe from this place, and it was such a breeze doing it all online! The company kept me in the loop the entire time, giving me updates on my order and delivery. The items arrived promptly, and the delivery folks were incredibly friendly. All in all, shopping here was a fantastic experience, and I wouldn't hesitate to suggest it to my pals.
Review about: UK Sport Imports
Spin bike purchased, damaged on arrival
I bought a spin bike from this company not too long ago and I have to say, I was really disappointed with the whole thing. The bike arrived pretty fast, which was good, but when I took it out of the packaging, it was all damaged. I sent an email straight away with photos of the damage, asking for a replacement. However, I didn't get any response at all. I tried emailing them loads of times the next day, but all my emails just got sent back to me. It's obvious now that this company isn't very trustworthy, especially after seeing other customers saying the same thing. I've had to get my credit card company involved in the hope of getting my money back. My advice would be to steer clear of this place - it's a total rip-off.
Review about: Owl + Lark
Mattress purchase, comfy, welcome pack
I bought a mattress from this place and it’s been brilliant. It’s so comfy, I love it. Also, they included a welcome pack which was a really nice touch. It made the whole buying experience even better.
Review about: Trainline
Train ticket booking platform
As someone who's used the train ticket booking platform for a while now, I've got to say, the app is pretty good at what it does. It's easy to use and gets the job done. But one thing I have noticed is that it's a bit slow when it comes to keeping up with the latest phones and tech, like those fancy folding devices.
Review about: Social Catfish
Background check assistance
Thank you so much to the team on this website for all your help, it's really appreciated. Erin was amazing, she was so patient and answered all my questions in detail. She even offered to give me more information which was really kind. This website is a real lifesaver for people like me who want to make sure someone is genuine. The way technology is moving so quickly, it's always best to be safe rather than sorry.
Review about: 365games
Delayed order
I'm really not happy with the service I got from this company. I placed an order back on the 25th of March and it's now the 6th of May and I still haven't heard anything about it. I had to actually check my account myself to see that my order hadn't been sorted out. It's just not on, this sort of careless behaviour. It's like they don't care about their customers' time or money at all. Honestly, I'd tell anyone else to steer clear of this company if they want quick and trustworthy service.
Review about: Bad Monday
T-shirt and hoodie
I recently bought a t-shirt and hoodie from this online shop. After being ripped off by another brand on social media, I was a bit wary when ordering. The website said I'd get my delivery in 1-3 days, but it actually took a week to arrive. However, I realised the delay was probably due to the pandemic. The good thing was the customer service - they kept me up to date with regular emails about my order. All in all, I'd say give this store a try, but just be ready for possible hold-ups, especially with COVID-19 around.
Review about: Discount Dragon
Cheap grocery items
I wasn't sure about ordering from here at first, wasn't sure if my stuff would actually turn up. But you know what, it did! And I've got to admit, I'm really happy with what I received. All the food was in date and the prices were so good. I'll definitely be returning for more bargains!
Review about: Vidrate
ViDrate trial packet
I recently gave the ViDrate trial packet a go and I have to say, I'm really impressed. There's a good variety of flavours to pick from, including one with caffeine for a bit of a boost. It doesn't just taste good, it's also packed with important vitamins and minerals, so it's a great way to stay hydrated, especially when it's hot out. With ViDrate on hand, you don't have to stress about getting dehydrated or getting muscle cramps.
Review about: KCOM
Broadband service package
I signed up for a broadband service package recently and gotta say, the sales representative who helped me out was really polite and knew their stuff. They took the time to walk me through all the details of the package and made sure I was clued up before I made a decision. The service itself was top-notch, and I'm grateful for the professionalism shown by the sales rep, Mike.
Review about: Home Fitness Code
Quick and easy order
The website was really easy to use, and I found what I was looking for in no time at all. The delivery was super quick, and they kept me updated throughout the whole process. My order arrived exactly when they said it would. I would definitely recommend them and will definitely buy from them again!
Review about: Bstn
Fast shipping, great service
I received my order really quickly, and the staff were so friendly. They made sure I got everything on time, and I'm really pleased with all my items. It only took about 5-7 days for my goodies to arrive! 😍👌
Review about: Craigmore
Quick delivery, no tracking available
Overall, my experience with Craigmore was fine. However, the lack of tracking updates from DPD was really annoying. I placed my order hoping to track it, but unfortunately, that wasn't possible. It would have been useful to have more visibility on this.
Review about: Shop4World
Quality products at a discounted price
As a customer of this online shop, I just want to say that I am really happy with the stuff I've bought. The products are exactly what they said they would be, and they're just as good as things you'd find in other shops. And what's even better is that this website sells them for cheaper than other places because they're close to the manufacturer. It's clear that the company can make money and still give customers like me a good deal.
Review about: Boohoo
'Tall' trousers
I'm quite tall, standing at over 6'2", so it's always a struggle to find trousers that are long enough for me. However, I recently came across a brand that offers a 'Tall' range, and I have to say, I'm really impressed. The chinos I bought are not only the perfect length, but they're also stylish and reasonably priced. They have a wide variety of styles to choose from, so there's something for everyone. I did have to return a couple of pairs that didn't fit, but the return process was quick and easy, and I got my refund promptly. The customer service I received was top-notch - the staff were really helpful and attentive throughout my shopping experience. I'm really happy with my purchase and the service I received, and I'll definitely be shopping there again.
Review about: Kukoon
High-quality rug purchase
The website layout was really easy to use and I found it simple to find my way around. The photos were clear and showed the products accurately. My delivery came quickly, and the rug I bought is top quality and looks amazing in my home. I would definitely suggest buying from this company, and I might even think about getting an outdoor rug in the future - I had no idea that was even an option! All in all, I'm very happy with my purchase.
Review about: Coopers of Stortford
Hearing amplifier device and two pairs of over prescription sunglasses
The hearing amplifier and two pairs of over-prescription sunglasses I got from the shop were pretty good, they worked well for what I needed them for. Buying them was easy and went smoothly, and I was happy with how good the products were. If I ever needed more things like that, I wouldn't think twice about getting them from this shop again.
Review about: Warehouse Fashions
Dress return and refund
I had to send a dress back to Warehouse Fashions because it didn't look right on me. When my refund didn't come through as expected, I contacted their customer service team. I was really pleased with how fast and helpful Dave was in getting back to me. He made sure my return had been received and then sorted out my refund straight away. The service was really friendly and supportive, which I was really grateful for. Even though the dress wasn't right for me, I was really impressed by the great customer care I received.
Review about: 4th Utility
Quick installation, High speed broadband, Affordable
Engineer Aaron has done a brilliant job with the installation - quick and tidy. The high-speed broadband he's set up is top-notch, and the prices are actually really reasonable.
Review about: Cotton On
New jeans and t-shirt
I purchased a pair of jeans and a t-shirt from this shop, but the woman running it was really unfriendly and disrespectful. She kept interrupting me, raised her voice on the phone twice, and basically said my issue wasn't her concern. The ceramic item I bought ended up breaking, but she showed no interest in helping. She definitely needs some training in how to treat customers properly, and she needs it soon.
Review about: VonShef
Garden Hose
I recently bought a garden hose from this company. The hose itself is really good quality and has been working well so far. However, I had a problem with the multi-jet spray gun as it was faulty. Despite this issue, I was happy with how quickly customer service got back to me. I sent an email to the company and they sorted it out fast, which I really appreciated. Angela in particular was a great help in sorting out a replacement for the faulty item. All in all, I've been really impressed with the service and how efficiently they dealt with my problem. It's clear that this company really knows what they're doing, and I'm thankful for such a positive experience. Thanks to everyone involved!
Review about: Maverick & Co
Rucksack and briefcase
I just had to share how amazing the customer service was at Maverick & Co. Honestly, the rucksack I got from them was top-notch, I was so impressed that I couldn't resist getting a briefcase too. I usually don't splash out on stuff like this, but these products are totally worth it. You can really see the care and skill that went into making both the rucksack and the briefcase. If you're after some quality leather goods, I can't recommend Maverick & Co enough.
Review about: Caledonian Travel
Trip to Dunoon
I've just returned from a 5-day trip to Dunoon. We stayed at the Esplanade hotel, which was decent, but the bedroom and shower could do with a bit of attention. Suzy and the staff were fantastic! The food was excellent, especially thanks to Julia who always seemed so cheerful. The only issue was the bus driver, who drove a bit recklessly and made a few of us a bit nervous.
Review about: Leekes
Furniture delivery
I've ordered some new furniture from this place recently and I must say, the delivery went really well. It's not something you hear about much these days, right? Anyway, on the day of delivery, I was contacted by the delivery guys, Carl and Matt, just like they promised. They showed up on time and were actually quite nice to deal with. I was bracing myself for the usual issues and delays, but they were really efficient and got everything sorted out quickly. Big shoutout to them!
Review about: TalkTalk Mobile
Resolved issue with line
The guy who helped me, Charlie, did a bunch of tests on my line to sort out the issue. He kept me in the loop on what was going on and was really good at customer service. It was great that he was respectful towards me even though I didn't get all the technical details - I am 72, after all! In the end, I'm completely satisfied with the service I got. Thanks a lot, Charlie!
Review about: Crew Clothing
Recent purchase disappointment
I recently decided to try out this brand and I wasn't completely disappointed with the quality of the products or the sizing. However, my overall experience was a bit ruined by the terrible customer service when there was a problem with my order. I ordered multiple items, one of which was supposed to be delivered separately. The first 2 items were ready to collect quickly, but the third item just seemed to disappear. It was really annoying that there was no customer service phone number to call, just an email address. The responses to my emails were slow and not very helpful, with them claiming that I already collected all my items even though the tracking info said otherwise. It was obvious that the customer service team wasn't really interested in helping customers, they were just going through the motions. After a lot of going back and forth, I eventually got a refund for the missing item, but the whole thing could've been avoided if the customer service had been more efficient and effective. It's a shame that a brand with decent products falls short when it comes to handling customer problems.
Review about: Homebase
Kitchen design consultation
I popped into the store for a kitchen design consultation and Lenka was the one who helped me out. She took the time to walk me through different options and designs for over 90 minutes, showing me all the stock units and appliances as well. Her professionalism, patience, and sense of humour made the whole experience really pleasant and stress-free. I'd definitely recommend Homebase for their top-notch customer service, especially Lenka's expertise in kitchen designs.
Review about: The Natural Patch
Missed order
I placed an order online before a big trip, but it didn't arrive on time! I was really disappointed and had to hurry to the store instead.
Review about: Chemist Click
Prescription nasal spray for hayfever
I've been struggling with really bad hayfever and I have to use prescription nasal spray to help with the symptoms. But when my usual doctor's surgery stopped giving out the medication I needed, I found Chemist Click. They made it so easy for me - just a few questions, some info, and the next day my nasal spray arrived. Now thanks to Chemist Click, I can finally get back to living my life without constantly dealing with hayfever.
Review about: Simon Carter
6 items order
I recently bought 6 items from this company and I have to say, it's been a really disappointing experience. I returned two items over a month ago and still haven't received my refund. They're supposed to have a 30-day return policy but they've not been sticking to it, which is just frustrating and unsatisfactory. I've had to keep chasing Malcolm and Alex for updates on my refund, which has just added to my frustration. After this bad experience, I won't be shopping with them again and will have to go through my bank to get my money back. I wouldn't recommend shopping with this company based on what I've been through.
Review about: Little Mistress
Jeans too big, no refund
I bought a pair of jeans but they were too big for me, so I wanted to return them. But even after a few weeks, I hadn't heard anything about my return being sorted. I tried to contact customer service through email and social media, but got no reply. In the end, I had to dispute the payment through Clearpay to get my money back. I checked the reviews and it looks like other people have had the same problem - they don't like to give refunds. Customer service was really poor overall.
Review about: PDSA
Vet Services
I'm really disappointed with the service I got from this place. I had to go through all the trouble of signing up online, only to not know if my pets could be seen. I waited and waited for a response that never came, while my pet rat got sicker and sadly passed away. I had another pet with a foot infection, but I had to find private care because of the lack of communication and support from this place. It's been really tough on me financially, especially since I'm off work for health reasons and only getting limited benefits. I feel really let down and abandoned by this service.
Review about: Sloane & Sons
Wooden bench
I love this bench, it's amazing! It's really strong, comfy, and looks perfect in my garden. The quality is top-notch and I'm over the moon with my buy. It arrived super quick too, which was a nice surprise. I'd definitely suggest this bench to anyone looking to spruce up their outdoor area!