Most people like to receive a bouquet of flowers. Flowers, generally are pleasant to look at and gives one that sense of freshness and life. They are used to decorate homes, offices and public buildings. It is commonplace to use flowers at weddings, graduations, birthdays and funerals because of the deep sense of love and healthiness it gives us. So where do you get sweet smelling and quality flowers for a variety of uses? Crocus is just one of the many suppliers of flowers. They have several bouquets on display on their website, but are they really as nice as they portray them to be? Let’s say the flowers are nice, can they stay fresh and maintain their sweet smell for long? How good is Crocus when it comes to selling flowers? At this point, it would be helpful to find out what their past customers have to say about Crocus. Read customer reviews, comments and opinions to discover if Crocus is the perfect place to go for your flower needs.
Crocus is a company that deals with the planting and sale of flowers. It was founded in the year 2000 and is located at Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ, UK. They offer a variety of plants, bulbs, house plants, inspiration flowers, pots, tool shed, outdoor living flowers, wildlife and gifts items for sale. Their plants offer are spring colour, mother’s day gifts, specimen shrubs, allium plants, grasses, trees, bamboos, gift crates, conifers just to mention a few. Crocus gift items ranges from personalized gifts, ornaments, house plants, indoor pots, gifts for the gardener, gifts for him, artificial plants, gifts in bloom and gifts for the home.
A video on how to grow phalaepnosis orchids
Services of Crocus
You can order for flowers on the website of Crocus. They have different flowers and you can make a purchase by clicking on an item and add to cart. They charge a flat delivery fee of £5.00 for the majority of orders, £3.99 for bulb-only orders and £1.00 for seed only orders. International delivery is currently unavailable on their website. Payment for orders can be made with Visa, Mastercard, Maestro and Delta cards. In case you encounter any issue while making orders you can reach them via telephone and or the email provided on the website. Returning of defected goods is allowed as long as it is done within 30days of receipt. Crocus is also available on social media platforms like Twitter, Pinterest, Facebook, Instagram and Youtube.
Comments, Compliments and Tips
Do you have your home and offices decorated with flowers from Crocus? Or do you patronize them regularly? In that case, we’d like you to write a review about this company. Did the flowers stay fresh for long? How quick was their customer service response to your complaints and questions? What can you say about the process of ordering and delivery? Is their website responsive or does it take a lot time to load? Your review will go a long way in helping future customers to decide on using Crocus services.
What are people saying about Crocus? Read and post reviews, experiences, complaints and compliments and complaints about this flower shop BritainReviews.
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Terrible. Dumped on a doorstep, no notice of delivery (otherwise I would've asked a neighbour to look after them). No delivery note. Broken, shoots, no protection, pathetic samples, poor value for £96 worth of product. Apparently it was their own delivery driver and the reply I got (after emailing twice to get one) was - 'plant them and you have a five year guarantee if they don't grow', some were so non-existent that I have no idea if they are even growing, lost in the border. Waste of money quite frankly. This is what I got... for nearly £100
Ordered 2 hellebores. They arrived late. One was plainly not the variety I ordered, the other one might have been but if I had seen it in person I wouldn't have bought it. It took 2 months, countless calls and emails and the reply is always to wait for a plant doctor to consider your case. Same story for loads of other bad reviews on other review sites. You can write and call customer services and won't get anything out of them. I doubt the plant doctor even exists - if you're not happy with the purchase you have a right to a refund, no matter the opinion of an imaginary plant doctor guru. Maybe the plant doctor should put more effort into making sure customers get sent the correct (and healthy!) plants in the first place. Eventually after writing loads of terrible reviews on different sites and on their own Facebook page they took notice and I got a refund. This is not the way to treat customers - a scam and theft by all means
Received substandard plants and have to wait 15 days for the plant doctor to decide whether the plants are substandard or not. Total value of the complaint is £125. In some cases i received pots of compost, in others just very small shoots. When i contacted customer services they told me they couldn't / wouldn't help and i had to wait. there are many complaints on other sites. Do your research before you use the crocus website - it's not a pleasant shopping experience at all, it's theft.
I ordered a Mother's Day gift for my elderly mother in February from this company with named day delivery. The gift did not arrive on Mother's Day. Do not buy from this company for a special occasion. Customer service was dreadful.
There are currently 4 customer review posted about Crocus. On average, they received a star-grading of 3.2/10, with 25% of the reviewers indicating that they would buy from the brand again.
What services or products do Crocus offer?
Crocus is mainly active in the Online Shop category, more specifically with Home, Other, Fashion, Cosmetics & Personal Care, Homeware, Office, Hobby & Party, Good Causes & Charities, Gift shops, Florists, Order Online, Sport & Outdoor.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Crocus website with confidence. If not you can find many other brands to read about on our website!