Geekbuying Reviews
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Electronics and others
I happened to know about GeekBuying through a friend who referred me to buy my car electronics from their websites. Since I didn't know anything about them prior to the time, what was in my mine was to buy car electronic. But fortunate for me, I am happy to know about the company as it has helped me make purchases for a number of things with ease. Toys, apparel, jewellery, computers, games, sports and outdoor needs, automobile needs, garden tools, security items and more, all now buying with ease at GeekBuying and of trusted qualities. Prices are also another thing to note - very fair and affordable as compared to others. I totally recommend GeekBuying for all who wish to experience pleasant online buying.
Electronic devices
I recently bought a bunch of electronic gadgets from this shop and I have to say I'm really happy with the way they have helped me out. Just a couple of days after I ordered my stuff, I realised I needed the invoice quickly for my accounts. Unfortunately, it wasn't in my account or order confirmation. So, I got in touch with the live chat support on their website and spoke to a lady called Tiffany. In less than 5 minutes, Tiffany sorted me out with the invoice I needed and she was really nice and helpful the whole time. I've never had such quick and efficient customer service before, especially not from Geekbuying! I have to say, I'm really impressed.
Mini PC purchase
I bought a Mini PC from an online store recently, and I have to say, the whole thing was quite a ride. At first, I got an email saying that my order would be delayed because the product was out of stock, which was a bit annoying. But eventually, the item arrived a massive 18 days later. The email communication was okay, but it would have been better if they just gave me a direct link to track my order instead of sending me to different websites that kept giving errors. Despite those issues, I have to say that overall, it was a good experience.
Smartwatch purchase
I got myself a smartwatch from this website not long ago and I have to admit, I was really impressed with the service I got. The customer support team were really quick to respond and helped me out with all my questions. Ordering was easy peasy, no problems at all, so it was a pretty nice experience all round. The price of the smartwatch was fair compared to other sites, which is always good to see. The delivery was super quick and the smartwatch turned up in perfect condition. All in all, it was a brilliant shopping experience.
Refurbished vacuum cleaner
I bought a second-hand vacuum cleaner from Geekbuying and I really wasn't happy with it. The product and the service I got were both really disappointing. First off, I didn't even get an invoice when I got my vacuum. Eventually, a few months later, I finally got one and all it said was that I bought a "vacuum cleaner" without saying what brand or model it was. It was really annoying because it made it hard for me to remember what I bought.
Mini PC purchase
I bought a mini PC from Geekbuying not long ago, but sadly, after just 7 months, it suddenly stopped working. I got in touch with their customer service team to explain the problem and even sent them videos and photos as requested. They told me to take it to a local repair shop and gave me €20 to cover the costs. However, the local shop said that the issue was with the burnt CPU and motherboard, and the PC couldn't be fixed. Geekbuying then gave me a choice - either send the PC back at my own cost for a refund of €125 or buy the same PC for €100. When I added up the shipping costs and the refund or payment, neither option seemed worth it.
Replacement mini PC
I had to replace my mini PC which died after nearly a year, and I have to say that the customer service I received was fantastic. When I got in touch with support, they helped me through the return process smoothly and swiftly. Within a week, they let me pick a new mini PC in a similar price range. The replacement arrived quickly and I had no problems at all. The communication was clear and fast, and the support I got was really generous. All in all, I'm very happy with the service they provided.
E-bikes and mini pc
So, I bought this e-bike and mini pc from here, you know? And they were really cool! But then, a few days later, I noticed that the price for one of them had gone down. I thought, "Oh no, I could have saved some money!" However, I took a chance and contacted their customer support to see if they could match the lower price. And you know what? They agreed! How amazing is that?! They were really pleasant about it and it made my day. I will certainly be returning for more items in the future.
Smartwatch Purchase
I'm really happy with my new smartwatch that I got from Geekbuying recently. It's even better than I thought it would be and it looks just like the photos on the website. The whole buying process was easy and problem-free, all thanks to the great service and quick responses from the seller. I had a really good time buying from them and I wouldn't think twice about telling others to check them out. I'll definitely be coming back to buy more in the future. Thanks a lot!
Cancelled order
Recently, I bought something from Geekbuying but then I had a change of heart and wanted to cancel the order. It was actually a pretty smooth process, all I had to do was start a chat to get it sorted out. Although, I did find it a bit confusing at first because there wasn't an obvious "return or cancel" button on the website. It could definitely be made simpler to make things easier for users. That being said, I was generally happy with the service from Geekbuying.
Electronic Gadgets
I've just bought some electronic gadgets from this website and must say I was well impressed with the whole experience. The website was simple to use, and checking out was a breeze. The customer service team were really polite and quick to respond, happy to answer any questions I had about my order. Overall, I'd give my experience a top score of 10 out of 10.
Trustworthy products, great customer service, accommodating
I recently bought something from Geekbuying and it was great! They have loads of top-notch stuff on their site that you can rely on. The customer service team were really helpful when I had a problem with my order, they sorted it out quickly and efficiently.
Small electric bike purchase
I bought a little electric bike from this place and it was really cool! But then, the back tyre blew up, which was a bummer. I tried to ask for help to order some new parts, but they wouldn't give me the link. It was really frustrating.
Mini PC purchase
I just wanted to say a big thank you to Geekbuying for their amazing customer service. I accidentally chose the wrong configuration for my mini PC, but they were so quick to fix it for me. It was really impressive and I'm so grateful for their help. It's clear that they really care about their customers and making sure they're happy. I'll definitely be shopping with them again in the future.
Tech gadget
This company is absolutely brilliant at customer service! I had a problem with my order, but the support agent, who I'll call "the lady", sorted it out in a jiffy. She was so quick and helpful, it's amazing. Massive respect for her hard graft!
Wanbo X2 Max projector purchase with exchange
I bought a Wanbo X2 Max projector from this website not too long ago, and was disappointed to find a stain on the lens when it arrived. However, I have to say, the customer service team did a great job in sorting it out quickly and efficiently. They really went the extra mile to fix the problem, and I'm really pleased with how it all turned out. Despite the hiccup at the start, I'm pleased with the product's quality and the great service from the team.
Frustrating return process
I do understand that things can be returned, but I found the return process to be really complicated and took up a lot of time. Even though the website clearly shows the return shipping costs, overall it was just a pain. You can't even process the return on the app or website – you have to email the customer service team and then wait a whole day for a reply. The whole email exchange went on for around two weeks before everything got sorted out and I eventually got a refund, but minus the shipping costs. It was not a pleasant shopping experience, so I won't be buying from there again.
Smartwatch with fitness tracking capabilities
I bought a smartwatch from an online store that can track fitness. There was a small problem with the delivery, but the customer service I got was really helpful and quick. The staff answered my questions fast and gave me the help I needed to sort everything out. The whole shopping experience was easy and without any trouble, and I was happy with the support I got.
Solar system equipment
I've just ordered some solar system equipment from Geekbuying for my off-grid setup. I'd bought something else from them before, but it turned out to be a bit too small for what I needed. The gear I've just got is top-notch, just like last time. But what really impressed me was the outstanding service and communication all the way through the order. Huge thanks to Robert for being so helpful and professional.
Review with most votes
Electronics and others
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