All reviews of Charlie

  • Review about: CareCo

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    Mobility scooter purchase

    I bought a mobility scooter from CareCo recently and I must say, I was really impressed! The team at the Leeds showroom were so lovely and helpful. Laura, especially, was amazing. She helped me try the scooter in my car boot and was so patient and knowledgeable. Thanks to her, everything went much more smoothly. Overall, I'm really happy with the service I got from CareCo.


  • Review about: Worldwide Insure

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    Quick email address update

    I had to update our email address because the old one got blocked by the provider. I sent an email and Worldwide travel insurance quickly sorted it out and resent the policy. I'm really happy with how smoothly and easily they handled it.


  • Review about: Cosmetis

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    Fraudulent services

    I am really disappointed with the dodgy services I got from this company. Even after leaving a negative review and asking for compensation, nobody bothered to get in touch with me. It's just shocking how this company openly deceives customers with their online deals. The offer they advertised on their website was a lie, and I'm still waiting for the rest of the ampoules that were never sent.


  • Review about: RightSure

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    Insurance renewal with competitive quotes

    I recently renewed my insurance policy with RightSure and had the pleasure of working with Mo. I always shop around for competitive quotes each year, but Mo really impressed me. He not only found me a great deal but also added all the extra coverage I wanted. Mo's service was outstanding, and I'm grateful for his commitment to making sure I was looked after properly.


  • Review about: TFNC

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    Beautiful dress for a special occasion

    The customer service at this shop is honestly amazing. Last time, I made a mistake with my order but the staff were so helpful and really sorted everything out for me. They were really quick to help and did more than expected to make sure I was happy. I really value how much they care about making customers happy and how keen they were to help me out.


  • Review about: Easy Terra

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    Vehicle rental in Lamezia Calabria

    I decided to use Easy Terra to book a car for my family and me during our trip. It was a breeze, and we ended up with a fantastic Jeep Commander. The staff at the Drivalia desk were really pleasant, and we didn't have to hang around at all. Just a bit of paperwork, grab the keys, and we were ready to start our adventure. Returning the car was just as simple, drop off the keys and head to our flight. I'll definitely be using Easy Terra again as they always have fantastic offers.


  • Review about: Coverwise

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    Quick and easy online purchase with a great quote

    I really liked how simple it was to get insurance online, and the price they gave me was great. I'll definitely be telling all my friends and family about this company. Great job!


  • Review about: Wellform

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    Serum order mix-up

    The customer service at this company is just fantastic! I had a really pleasant chat with a representative who picked up quickly, was friendly, and sorted out my problem in no time. I've been using their serum product for ages and it's done wonders for me. However, my last order came in tablet form by accident. When I got in touch with customer service, they told me to send it back and sent me a replacement serum right away. They even gave me a refund for the postage costs. Big thanks to the customer service team at this company for being so efficient and providing top-notch service!


  • Review about: Watchstraps-Batteries

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    Seiko watch strap purchase

    I bought a Seiko watch strap from this company, but I haven't heard anything back about it. I've sent a few emails in the past couple of months with all the info they need, but no reply. It looks like either they're really busy with orders, can't keep up with what they promise, or maybe they're not even real. I suggest others to be cautious before buying from them, as my time dealing with this company has been really let down.


  • Review about: Wisecars

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    Easy booking process

    My experience booking a car with this company was unexpectedly easy. Everything went smoothly until I had a question after confirming my reservation. I sent an email and got a very helpful and quick response from Adrian, the customer service rep. His professionalism and efficiency reassured me about choosing this service.


  • Review about: LA Muscle

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    Supplements

    LA Muscle is absolutely top-notch when it comes to buying supplements. Their delivery service is super quick and never lets me down, which is great because I always get my products when I need them. But what really blew me away was how helpful the customer service team was. I made a mistake with my address, but they were so understanding and sent out a new order to the right place straight away. It's not often you find such amazing service these days, and it's something that really makes LA Muscle stand out from the crowd. I'm definitely sticking with them for all my supplement purchases - they've got a customer for life in me!


  • Review about: Latelita

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    'Peacock Cocktail Ring'

    The customer service team at this place is fantastic! They were really helpful and caring from the first email to the Whatsapp chats. Jenny, Debbie, and Stephen were all so lovely and made sure to answer all my questions. They even suggested some cute jewellery pouches to keep my ring safe. The 'Peacock Cocktail Ring' is absolutely gorgeous, even more beautiful in real life with stones that shimmer beautifully in the light. I wore it to a wedding recently and it matched my gown perfectly. I'm really looking forward to ordering from this family-run business again!


  • Review about: Magic Breaks

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    Booking mistake correction

    I had a bit of a mix-up when booking a holiday and accidentally put in the wrong date of birth for one of the people coming along. So, I shot off an email to customer service to let them know about the mistake. To my surprise, they got back to me in just 20 minutes saying they'd fixed it. I was really impressed with how quick and efficient they were. It's not often you come across such great customer service these days, so it was a pleasant surprise. I'd definitely suggest this company to anyone looking for an easy booking experience.


  • Review about: Devitt Insurance

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    Direct debit payment issue

    I was really let down by my experience with this company. I'd set up a direct debit for my insurance payments, and even though I had enough money in my account, they still charged me £27 for missing a payment. It was so annoying because my usual direct debit is only £11. I thought it was totally unfair to hit me with such a big fee on top of my regular payment.


  • Review about: Gemondo

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    Earrings and bracelet

    I've just picked up some adorable earrings and a bracelet from this great shop! The quality is really top-notch, the stones on them are so sparkly, and the gold looks really fancy. I've had them for a while now and they still look as good as new. The delivery was super quick, and I made sure to use discount codes which was brilliant.


  • Review about: Shearings Coach Holidays

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    Recent Norfolk tour

    I've just come back from a trip to Norfolk and I must say, I was really impressed with the fantastic service I received from the staff, especially considering the challenging situation they had to deal with. When we arrived, there was a problem with our original hotel, but the Shearings staff quickly sorted out alternative accommodation for us at the Nelson Hotel. Nicky and her team really went out of their way to make sure we were comfortable and happy throughout our stay. And our driver Gavin was amazing - he not only helped with the logistics of picking up passengers from different hotels each day, but also provided extra support for a friend with a mobility scooter. His cheerful attitude and willingness to help made the trip so much more enjoyable.


  • Review about: Ghost

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    Dress in my size on sale

    Oh my goodness! I was so shocked when I found the exact dress I'd been eyeing up in my size on sale! It felt like a dream come true. The quality was fantastic and it fit me perfectly. I'm definitely going back for more great deals.


  • Review about: Abbott Lyon

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    Missing item resolution

    I want to share about a problem I had with my order - an item was missing. But the good news is that customer service was really helpful! Tyrone, the guy I spoke to, sorted it out quickly by arranging a replacement to be sent. I was happy with how everything was handled, great customer service all around.


  • Review about: VOXI

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    Roaming charges in Europe

    I was really let down when I found out that Voxi had started making me pay extra for using my phone in Europe without giving me a heads-up beforehand. It was a right pain and got me thinking about whether I should stick with them or not. I think it's important for companies to be upfront about any changes to their rules that might impact their customers.


  • Review about: Appliance City

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    Fridge and washing machine purchase

    I was really impressed with the prices and customer service at Appliance City. They kept me updated on my delivery from the moment I ordered. The staff were knowledgeable and helpful, which made everything easy. I felt good about buying my fridge and washing machine from them. The promo code was a nice bonus too, it made the deal even sweeter.


  • Review about: Drinksupermarket

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    Fine spirits, hard to find.

    I had a brilliant time shopping at Drinksupermarket! They had a great range of top-quality spirits, some of which are really rare to come across. It's so exciting to stumble upon special bottles that you won't find in your usual shop. My order was packed really well and it arrived promptly, making me feel confident that my precious spirits were safe on their journey. I'll definitely be going back to Drinksupermarket often to check out more of their unique products.


  • Review about: Funky Hampers

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    A personalised hamper for my best friend's birthday

    I really like this website, it's great and simple to navigate. There's a wide range of options to personalise your hamper and make it really unique. The prices are competitive as well, my mum didn't mind me using her credit card to place an order. However, I was a bit frustrated because they initially mentioned it would arrive within 2-3 days, but it ended up taking 5 days to reach us. My best friend almost celebrated her birthday before receiving it!


  • Review about: peacock-bazaar

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    Red Door gift set

    I recently bought the Red Door gift set from here and was really pleased with the price - it was a great deal! Plus, it arrived super quickly, just a couple of days after I ordered it. The packaging was top-notch and the item itself was in perfect condition. I don't usually splurge on perfume, but I'll definitely be coming back here for more in the future.


  • Review about: Mister Spex

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    Gucci sunglasses purchase

    I recently got these really cool Gucci sunglasses and they are absolutely amazing! I received them super quickly and I made sure to tell all my friends and family about them.


  • Review about: Get The Label

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    8 t-shirts

    I recently bought 8 t-shirts from this company, but I only got 1. I was really disappointed, so I contacted customer service straight away. After some discussion, they asked me to return the t-shirts I never even got, which was really frustrating. The whole thing was not good at all, and now I'm trying to get a chargeback to sort it out.


  • Review about: Reverse Life

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    Quick delivery, great customer service, noticeable results

    I received the product I ordered quite promptly and I must say, I was really impressed with the customer service. The product itself is quite nice to use and I have already started to see a good difference in my hair and nails. I can't wait to see how it works on my skin too. All in all, I'm pleased with my purchase and would definitely suggest it to other people.


  • Review about: MattressNextDay

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    Comfortable mattress purchase

    I recently bought a really comfy mattress from this company and I have to say, it was the best buying experience I've ever had! The website was easy to use and I found exactly what I needed in terms of comfort and support. Ordering was simple and straightforward, with clear instructions at every stage. The best bit was that my mattress arrived the very next day, just as they said it would. The delivery guys were really polite and efficient, and they made sure to put the mattress exactly where I wanted it. Overall, I'm super happy with my purchase and would definitely recommend this company to anyone looking for a new mattress.


  • Review about: TransferWise

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    Money transfer service

    Yeah, I think sending money internationally is really handy. It's quick and secure with low fees. They keep you updated throughout the process and you can even print your receipt. I've been using it for a while now and I'm a big fan!


  • Review about: Joma Jewellery

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    Jewellery purchase for granddaughter's 21st

    I recently bought a bracelet and necklace for my granddaughter's 21st birthday from this company. It's been a week and my order still hasn't moved from "Processing". I contacted customer service about the delay but only got a generic response that didn't really help. Even though the jewellery is nice, I'm really let down by the service I've got. The delay means the gifts won't make it in time for her big day. I had such high expectations for this gift, but now I wish I'd shopped somewhere else.


  • Review about: Raw Denim

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    Jeans, great value

    I've always found that everything I've ordered from this store has been spot on. The quality of the products is top-notch and I always feel like I'm getting great value for my money. The jeans I bought were just what I was after - durable, stylish, and high-quality. I would definitely recommend this store to anyone looking for top-notch denim products.


  • Review about: Sheds

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    Yardmaster 10x8 ft Double Door Castleton shed purchase

    I haven't got the shed yet, but I was really impressed with the website, nice and easy to use, and the staff were so helpful too. They made sure my rideon mower would fit through the double doors and that the shed was big enough for it. They even said they would wait to deliver it until I had a solid base ready.


  • Review about: Phase Eight

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    Wedding dress shopping

    I popped down to the shop to find a dress for a wedding I was invited to. The folks working there were lovely and helped me find the ideal dress. They even kept it aside for me while I browsed some more. It was a wonderful experience and the dress was just fabulous!


  • Review about: Brook + Wilde

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    Elite medium/firm mattress

    I bought the Elite medium/firm mattress from this company not too long ago, and I have to say, I am really let down by the quality of it. After only two years of use, there are big dents on the side I sleep on, even though I've tried rotating it several times. It's worrying that a mattress that costs this much would wear out so fast, especially when my last mattress from a different brand lasted me 13 years perfectly fine. The medium/firm support that was advertised has somehow turned into what feels like a lump, and it's really uncomfortable to sleep on now.


  • Review about: Jucce

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    Burnt tasting vapes with broken silicone tabs

    The vapes were awful, they tasted burnt and seemed dodgy because of the broken silicone tabs. The quality was rubbish, not worth the money at all. I bought them from a store but didn't get a receipt, so I couldn't send them back online. I'd steer well clear of this brand.


  • Review about: Hometree

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    Quick and efficient customer service

    I was really impressed by the way my enquiry was dealt with at Hometree. The customer service rep I chatted with was so helpful and understanding, and really took the time to listen to all my concerns and answer all my questions. I felt like a valued customer and really appreciated the kind of attention I got. Because of the great service I received, I had no doubts about going ahead with my purchase.


  • Review about: Latelita

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    Wedding Earrings Exchange

    I was so pleased with the customer service I got when I had to swap my wedding earrings. The earring back broke, which was really upsetting because they meant a lot to me. Even though it was past the returns time, the staff were really helpful and did everything they could to make sure I got a new pair. They were quick and gave me all the info I needed over email, making everything really easy. I'm so grateful for their kindness and support.


  • Review about: Fashion Eyewear

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    Prescription glasses

    I recently bought a pair of prescription glasses from this store and I have to say, I'm really pleased with how good the lenses are. The prescription was just right and the glasses fit perfectly. And I gotta give a shoutout to the amazing customer service I got! The staff were so lovely, knew their stuff, and helped me find the perfect pair of glasses. All in all, a top-notch shopping experience.


  • Review about: Hudson Reed

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    Heating element purchase

    I bought a heating element for my bathroom from your company not so long ago, and I'm really happy with both the product and the service I got. I couldn't find the exact heating element I wanted on the website, so I rang up customer service for some help. The person I spoke to knew their stuff about the products and gave me some great advice on picking the right one for me. I was really impressed with the customer service and it made me feel good about my choice to buy from you.


  • Review about: 1pMobile

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    Switched from another provider

    I had to switch my phone provider because the signal in my area was getting worse, so I decided to give 1pMobile a try and it turned out to be much better! Yes, it's a bit pricier, but you know what they say - you get what you pay for. The website is quite basic, but it gets the job done.

    The one time I needed customer service, I used the online chat and it was excellent! They responded to my questions really quickly and I was satisfied with the assistance I received.

    One thing that could be improved is if they allowed me to adjust my boost level before it renews automatically. At the moment, I can't do that, so I have to remember to change it before it expires. It's not a major issue, though.


  • Review about: Moda Furnishings Limited

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    Outdoor furniture

    I recently bought some garden furniture from this company and I have to say, I am really happy with my experience. The ordering process was easy and the customer service was excellent. Onkar and the team were so friendly and helpful, it made the whole thing really nice. The prices were reasonable and the quality was great. But the delivery service was amazing. Onkar and his team arrived on time, were polite, and very careful with the items. They really made everything easy. I am really pleased with my purchase and the service from this company overall.


  • Review about: Shark Clean

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    Vacuum cleaner broke in a few years

    So, I got this vacuum cleaner a few years back and honestly, it was fantastic. It was lightweight, simple to use, and did a really good job at picking up all the dust and dirt. However, the Flexology wand broke within two years of purchasing it. And believe it or not, I'm not the only one, others have experienced the same problem. Come on, Shark, you need to fix this! Maybe offer a longer warranty or something, it's frustrating.


  • Review about: Big Phone Store

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    Refurbished phone purchase

    This was my second time buying from the shop, and I had another great experience. The service I received was top-notch, and my phone arrived really quickly. Although there was an issue with the phone, the store sorted out the return and replacement without any fuss. The new phone was exactly as they described and in perfect condition. I would definitely suggest this store to anyone looking to buy a phone.


  • Review about: Qeeq

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    Easy booking process

    That booking experience was amazing! I managed to book my rental car in advance at a great price. The system for booking was so easy to use and I didn't have any problems when I needed to make changes to my reservation. I'll definitely be using this service again, I'm now a loyal customer.


  • Review about: Bstn

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    Poor product quality

    I recently bought something from this company and I'm really disappointed because the quality was really bad. It wasn't what I thought it would be and I was quite upset. I had to go through their return process and it cost me an extra £12 to send it back. It's been 3 weeks now since I returned it and I haven't heard anything from them. I tried contacting customer service multiple times but I keep getting the same automatic response. It's really annoying to be ignored and not know what's going on, especially since I'm now £100 down and have nothing to show for it. I would recommend avoiding this company completely because it's just not worth it.


  • Review about: Archers Sleepcentre

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    Quick and easy purchase

    Hey there, let me just quickly tell you about my experience at this place. The staff there were absolutely lovely, like the kind of people you'd want to sit down and have a cup of tea with. They were really helpful, making sure to explain all the prices so there wouldn't be any unexpected surprises. I was in and out of there in just 20 minutes with everything I needed. Can't really ask for more than that, can you?


  • Review about: Goodtogoinsurance

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    Annual travel insurance policy

    I've been with this insurance company for four years and I'm really happy with the service they provide. Last year, when my wife had an accident in our home in Cyprus, the company's help and support were amazing. I appreciate how quickly they responded and how helpful they were during the whole claims process. I would definitely recommend this insurance provider for their dependable service and customer care.


  • Review about: Sunshine Mobile

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    Personal

    These are the worst person to deal with I never ordered anything from these peoples and cancel what they said I ordered then when I kept calling about my refund they say just because I used some cruss words and said I read they reviews and that they were fake they said that can hold my refund until they are ready the manager name Susan is very rude all because I want my refund I don't have y'all product so what's the hold up with my refund I never heard of these people nor do I want to have any thing to do with this company just give me my money I see the worse in this company

    Hi, I'm really confused I've spoken to sunshine mobile loads as I have 2 contracts with them, they dont have a manager called Susan?

    Ahahaha,I'm guessing you are Susan,just covering this scams,like all fake reviews you counts...

    This company is total and utter shite rip off they take great pleasure in making people with bad credit pay well over the odds I don’t oersonally have one but a member of my family did well never received the phone after paying 8 weeks up front defo wouldn’t recommend people with bad credit better going to bright house , perfect homes places like that as u pay for what u have in ur possession not 8 weeks up front then nothing

    Don't use these charlatans three times I tried to cancel and each time they tried taking money out of my account and got charged now just received an email saying they won't compensate my charges even though it was their fault be careful people

    I am so glad I read these reviews, I was just about to pay to order a phone and something told me to just check the reviews before I did!

    thank for all your people let me know about sunshine mobile i just want to order 2 iphone of sunshin now i going the bright house
    many thank Gillian

    Is there a number because they won't pick up

    So glad u guys let me know what a rip off I could of got my self into!! I was just about to order from them a phone for my daughter and had a feeling too good to be true!!! Thank you I'm glad I stopped when it asked for my card details,

    Now I'm worried after reading all these comments. I have paid £240 and was told today my phone would be dispatched. Will I tell my bank not to let this company take any more money? Do the bank refund me or have I lost this money?

    Bunch of ... greedy ... from my home town Telford ... ????????????????????????????


  • Review about: Gardening Express

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    3 plants

    I ordered 3plants on 2/4/20 2 arrived 3weeks later. I emailed them as to when I could expect the 3rd and got an automated email back saying it’s a difficult time and orders may take up to 15 days. 29 days later I’m still waiting for my 3rd plant.


  • Review about: IKRUSH

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    Sandals

    Found This company by chance and all I can say is its a hidden gem, the shoes I got were just like in the picture 100% I will buy again