Kickz Reviews
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Reviews (26)
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Wrong item delivered
I bought a Jordan jersey online, but they sent me basketball shorts instead! I've tried reaching out to customer service through messages and calls, but I haven't heard back from anyone. I was planning to give the jersey as a present, but now it's going to be delayed!
Sneakers in a hurry
I was under the impression that I was dealing with a really good company here, you know what I mean? But boy, was I wrong! So, I went ahead and ordered myself a fresh pair of sneakers on the 3rd of June, and can you believe it, they still haven't even been shipped out yet! I'm due to leave the country on the 10th of June, and at the rate things are going, those shoes will most likely arrive past my departure date. The order status has been stuck on 'processing' for ages, and honestly, I haven't heard a single word from customer service despite me sending them many, many emails. I urgently need to change my delivery address, but it feels like I'm facing an impossible task trying to sort things out with this company.
Quick delivery to the Netherlands
My order arrived super quickly, which really took me by surprise. The customer service was fantastic—so friendly and really helpful. The product I got was exactly what I was after, and it arrived in perfect condition. I'm absolutely thrilled with my purchase.
Poor communication, delayed delivery
I've had a terrible time with this shop. I've tried to contact them about my order but no luck, and my shoes still haven't turned up. I really wouldn't recommend buying anything from them - they seem like they can't be relied on.
Account issue, lack of customer support
I've been having some problems with my account lately which are stopping me from getting any information, buying things, or joining raffles. I've tried contacting customer support by email a bunch of times but no one has got back to me in over 16 days. It's really annoying and disappointing to not get any help or response.
Quick purchase of a pair of trainers
I decided to buy a pair of trainers on a whim at the end of May, thinking it would be straightforward. But to my surprise, it's turned into a frustrating waiting game with no updates, notifications, or even a confirmation email. All they did was take my money. Kickz, please give me some information or at least have the decency to contact me about a refund.
Online shoe purchase
I recently bought some shoes online and paid for them straight away. But, to be honest, I've been waiting for my order way longer than I thought I would. Don't get me wrong, the shoes are great quality, but the delivery time really isn't up to scratch.
Review with most votes
Sneakers in different sizes
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