Kickz - Overall Rating based on 26 reviews
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Account issue, lack of customer support
I've been having some problems with my account lately which are stopping me from getting any information, buying things, or joining raffles. I've tried contacting customer support by email a bunch of times but no one has got back to me in over 16 days. It's really annoying and disappointing to not get any help or response.
Quick purchase of a pair of trainers
I decided to buy a pair of trainers on a whim at the end of May, thinking it would be straightforward. But to my surprise, it's turned into a frustrating waiting game with no updates, notifications, or even a confirmation email. All they did was take my money. Kickz, please give me some information or at least have the decency to contact me about a refund.
Delayed delivery due to technical issue
I ordered something from this company not long ago, and I was a bit annoyed because they took ages to send it to me. They had some technical problem or something which meant they didn't tell me what was going on, and it ended up taking 11 days for my shoes to finally arrive. But you know what, everyone makes mistakes sometimes, so I'm not too bothered. All in all, I still think this company is pretty reliable.
First time buyer
I recently bought something from this shop for the first time and I have to say I was really impressed. The way they kept in touch with me as a customer was excellent. As soon as I placed my order, they sent me updates on when my delivery would arrive, which made me feel really good about my purchase. The customer service team were also really friendly and quick to answer any questions I had. Overall, my shopping experience at this store was fantastic and I will definitely be shopping there again in the future.
Sneakers in different sizes
I recently bought two pairs of trainers from this store, each in a different size. I was really surprised by how quickly my order arrived. The descriptions on the website were spot on, advising to go for a larger size which worked out well as the trainers actually came half a size bigger than I expected. It was a nice unexpected bonus as the bigger size fit me perfectly. I had to return the smaller pair and got a refund in just a few days, hassle-free. I decided to order another pair, which also arrived promptly. All in all, I had a really good experience with Kickz.
Online shoe purchase
I recently bought some shoes online and paid for them straight away. But, to be honest, I've been waiting for my order way longer than I thought I would. Don't get me wrong, the shoes are great quality, but the delivery time really isn't up to scratch.
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Sneakers in different sizes
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