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Bowden Puffer Jacket (Iridescent)
For all intents and purposes, I liked their clothes when I was new to the brand. However, as you use their clothes for up to a month and longer; you start to see exactly how bad the durability is.
All the reflective and iridescent jackets I bought from KWD have got pores and random marks in them after a month of use, especially the nylon jacket I bought, it started shedding apart in normal light rain (and if you live in the UK, you see a lot of rain) even the polyester jacket was like that (ex. the shedding). In short - if you want a reflective jacket - the last place you want to buy from is KWD.
However bad durability on the reflective jackets isn't the reason for the 3 stars; it's the customer service. It's slow, it's tedious and by the time you bring the CS team to a conclusive result, you get given a subpar outcome.
To better explain, I give you my situation:
I buy a jacket in the wrong size, I return it for an exchange, the exchange never happens after waiting 2 weeks, I email CS and they say sorry we're having difficulties sending out order (or some bs like that) so we'll "refund you" (remember these 2 words) and you can buy again in the right size. I re-order in advance of the refund (i must commend myself for that) as there's a black Friday sale and so get the same jacket for cheaper, but after waiting 2 weeks still no refund, I contact CS who say we'll send a message to the bank to check and reconfirm the refund so you need to wait longer, I wait and still nothing so contact CS who infer (they don't say it directly but this is the gist:) they never received my order in the first place and want the tracking number, I'm livid at being accused (me just inferring they don't want to give me a refund and just have been playing me for past month) and not only do I fish out the tracking number but also phone CollectPlus (I returned parcel via them) who confirm that they received the parcel on 15/11/2019 and sent it back to KWD returns on 21/11/2019 (so CS is just taking the mickey, either that or they got embezzled by an employee), at this point (it's the 30/12/2019) they decide they'll give the actual refund in 5 days time, I wait 7 days for it and then see cash inflow of MOST of the cash (not all of it, it's £2.50 less) and then decided enough of this emailing bs (they wasted 2 months of my time due to back and forth emailing that took DAYS for them to respond). I phone them up directly (however I have to wait for 4 minutes till I'm connected to CS). I throw away all the gentlemanly words I used when emailing them and pull out all my roadman language and fully get rude to the guy on the phone, he tells me the £2.50 not refunded is the costs for the delivery, I say I wanted an exchange your company decided(!) to refund me, if you can't do anything then forward me to your manager. The guy refuses to forward me and ends the call leaving me sour. I'm writing this review following that call, my comrades opt for Tommy Hilfiger, Levi's or Calvin Klein, KWD simply isn't worth the trouble and hassle.
About Kings Will Dream
There are many shops that sell clothing, but not all of them offer streetwear. So if you are already sure that Streetwear is your style, where can you go to? One of the shops that does offer that type of clothing is King Will Dream. But what kind of quality clothing is the clothing that they offer? Will it be the quality and durability that you require? How accessible will their ordering process be? Will it take long of King Will Dream to deliver the items to your home? And what kind of customer service can you expect when something does not go as planned? These questions can all be answered by customers that have already shopped at King Will Dream before. Read their comments, experiences, remarks, ratings and opinions to see for yourself what kind of shop King Will Dream really is. This can make your decision to shop at King Will Dream or not a bit more easy.
About King Will Dream
King Will Dream is a clothing shop. They focus on streetwear type of fashion. Their target audience consists of men and boys. For men, they offer jackets, sweatshirts, shorts, vests, coats, t-shirts, jogger pants, track pants and hooded tops. These clothes are all meant for everyday casual use. But they also offer swim shorts that you can wear to the swimming pool.For kids, they offer hooded tops, shorts, jogger pants, track pants, t-shirts, vests, tracksuits, jackets and coats. Besides clothes, they also offer various accessories like baseball caps, snapbacks, drawstring bags, backpacks, manbags, reversible backpacks and more. So, as you can see, they offer everything to get you that tough, streetwise image.
Services of King Will Dream
You can order all of King Will Dream ‘s clothes and accessories online. If you select the item that you want and complete your payment, King Will Dream offers a delivery service that will send the item or items right to your home via their standard delivery service. They deliver within the UK, but also to other countries. If your order happens to be above £50, this delivery service will be provided for free. Not satisfied? In most cases, you will be able to send the item back as long as it has no traces of being used. They provide special discounts for students that can verify their student status. This discount can save you quite a bit of money. And they have a customer service that you can call to or send an email to.
Complaints, Compliments and Tips for King Will Dream
Have you ever ordered anything at the website of King Will Dream? In that case, we want to know everything you feel ready to share about this company. What is your opinion on their ordering and delivery process? Were they quick? Have they send you the right item? What do you think of the quality of the products? And is their customer service friendly and helpful? Share your opinion and leave a review here at BritainReviews.
How will the clothes from Kings Will Dream fit you? Read reviews about their streetstyle fashion, hoodies, vests, jogger pants, track pants & vests.
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Contact Information
Categories Kings Will Dream
Online shopping | Fashion Reviews & Experiences | Children & Baby Reviews & Experiences
Page Statistics
Seite online seit: 30 August 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Bowden Puffer Jacket (Iridesce
For all intents and purposes, I liked their clothes when I was new to the brand. However, as you use their clothes for up to a month and longer; you start to see exactly how bad... Read onBy: Trident