Knees Home & Electrical Reviews

: 21

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48% Would buy here again

Most relevant positive review

  2024-06-05
Online purchase of a venting h
So, I found this really awesome venting hob online for a great price at this place. They even gav...Read on
Craig

Most relevant negative review

  2024-05-19
Induction hob purchase
39, and my whole family was woken up by the loud banging on the door just after 6am.Read on
Tanya Hunt

Review with most votes

  2022-04-10
Electronics and home appliance
Knees Home & Electrical is a good place to buy electronic and home appliances from. This is a...Read on
Alison

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    Smart home security system

    I recently bought a smart home security system from this shop. Although the product was good quality and the price was fair, I was really let down by the lack of detail on when it would be delivered. When I looked on their website for delivery info, all I found was vague and unhelpful statements that left me with more questions than answers. I had to call their customer service line to ask about shipping times, but the responses I got were defensive and not helpful at all. The customer service person couldn't give me a definite delivery date, just said it might be this week or next. This lack of clear communication and transparency about shipping processes and delivery times is not on. It's standard practice in the industry to give customers clear info on shipping, expected delivery times, and who the shipping partners are. Sadly, this shop doesn't provide a satisfactory online customer service experience.


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    Cooker hood

    Dear Knees Home & Electrical, I wanted to let you know that I'm feeling quite disappointed with the service I received when trying to buy a cooker hood from your company. I placed the order, and on the website, it said the product would be delivered in 5-10 days. However, after 13 days went by, I hadn't heard anything about the status of my order.


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