Want to let that special someone know that you’re thinking of them? Fancy a more personal way of making them smile rather than supermarket flowers? Moonpig is the place to go forpersonalised cards, gifts and flowers to wow your nearest and dearest. Having made over a million people smile since they began, Moonpig is waiting to help make your loved one’s day.
Moonpig believes that a personal touch can mean so much more than your average card and have a mission to make people’s days better. Their range of top quality personalised items, cards and flowers are perfect for when you want to give a little bit more than last-minute buys. Moonpig knows that there’s always someone that you could reach out to and let them know you’re thinking of them, so are continuously updating their ranges for lovely ideas to surprise your nearest and dearest. Add special names, dates, photos and even your own handwriting to Moonpig cards to make them into your own creation. The company is proud to now be one of the top 3 online flower retailers for all occasions. Moonpig have worked hard to develop their innovative letterbox flower range so that fresh bouquets can be waiting ready to be assembled as a surprise when the recipient walks through the door. Moonpig reminders is an extremely useful feature that allows you to store special dates in your account and gives you a nudge in the weeks leading up so that you can create great cards every year for that special someone. Their cards are made with thick paper so that they don’t get bent in the post and can last a while on the mantelpiece. The customer service team are on hand to answer any questions you have from selecting and uploading photos to delivery dilemmas. Since their establishment in 2000, Moonpig has provided over a million smiles on the faces of many and intend to keep that going always.
Check Moonpig’s funny ‘Hogumentary’ here for an insight into the company!
Services offered by Moonpig
There are two main ways to search for the items that you need on the Moonpig website; by person that you are looking for e.g. mum or friend, and by what you are looking for e.g. birthday or engagement. The ‘For Who’ option covers all family members, distant relatives, friends, couples, bosses, teachers, colleagues and many more. The ‘For What’ filter covers all occasions such as Valentine’s Day, Thank You, engagement, wedding, sorry you’re leaving, driving test, Easter, get well soon, new home, new baby and many more. You can also go straight to their greetings card section for some inspiration. Adding photos to cards is a fun way of personalisation for humorous cards and a lovely memory for more special ones. Their range of cards covers many brands that you may find in high-street stores, but with the advantage of being able to add your own personal text for an extra touch. As well as cards, flowers and the new letterbox flowers, Moonpig offers a great range of gifts online. These range from chocolate and alcohol to mugs and beauty gifts.
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Zero responsibility for 2 separate cards not arriving Ordered two separate cards on 3rd September. O/N YMG6BQE & neither have arrived. 11 days later MoonPig have offered her a refund & think that's an end to it with zero remorse or responsibility . What about the hurt caused & the fact someone thought we had forgotten their birthday
Customer service don't give a stuff, they don't take telephone calls, Webchat assistant lied & said lost in post. Now one lost would be acceptable but 2 cards is just malpractice. When you are in the business of selling cards for special events you need to take responsibility if you don't send them. My niece thought that I & her grandma had forgotten her birthday which is very hurtful. I offered Moonpig a solution, they sell flowers so why not send her some as an apology but they refused point blank & take ZERO responsibility for their malpractice. Moonpig let me, my mother & my niece down & think if they offer a refund that is an end to it. Their attitude stinks & their webchat adviser has zero customer service skills customer
Rubbish ordered my Sons birthday card and a gift from the Moonpig site on 30th May. Paid extra for special delivery to be delivered on 5th June, his birthday is on June 6th so plenty of time for any issues or so I thought. It never arrived. I am fuming my Son is in Somerset we live in Essex. I could of got it there next day? Never using them again absolutely useless. It was his 30th Birthday too !!!!!