All reviews of lee
Review about: Big Furniture Warehouse
Bedroom draws
Would not recommend!
Very cheap a ... draws
Sent with wrong items to build it, waste of money a shambles and no help from customer service will never use this place againReview about: The Green Welly Stop
Whisky purchase
I absolutely love shopping for whiskies at The Green Welly Stop! They have such a fantastic range of whiskies from around the world, including some amazing "Web Exclusive Deals" that you really shouldn't miss. What I really like is how easy their website is to use - I can easily search for whiskies by distillery, type, price, or collection. I've bought from them a few times now, and every time my order has arrived super quickly within just two days. It's great to know that I can count on their fast delivery service. I'm definitely a very satisfied customer who keeps coming back for more!
Review about: Echo by LloydsPharmacy
Medication reminders
I just wanted to say how much I value this platform's reminder service. It's a real lifesaver for me because I often forget or don't notice when I'm running low on medication. This feature makes sure I always have a supply of essential medication, which is a weight off my mind. I can't emphasise enough how handy and helpful it is for someone like me who struggles to remember to get their prescriptions refilled. Honestly, it's made a huge difference for me, and I'm really thankful for this service.
Review about: Travel Talk Tours
Turkey Gulet Tour
The customer service was absolutely brilliant! The representatives were extremely helpful and answered all of my questions. The tour itself was fantastic, with very knowledgeable guides, and any issues were sorted out quickly. I can't wait for my next tour with them!
Review about: Great Outdoors Superstore
Outdoor equipment
I have to say, I'm not usually one to leave reviews, but I really had to share my experience at this shop. The customer service there is absolutely fantastic. I needed some help with figuring out the size for a piece of outdoor equipment, so I got in touch with them. They got back to me with a helpful and detailed email right away, which was a pleasant surprise. Even though it was my mistake for ordering the wrong size, they refunded me quickly before even sending out the item. I then placed a new order for the correct size, and everything went without a hitch. The level of communication and service I got from this store was truly exceptional.
Review about: VioVet
Great service, fast delivery, competitive pricing.
To be honest, I was absolutely amazed by the service I got from this company. It was smooth sailing all the way from beginning to end. Ordering was easy, the service was excellent, prices were competitive, and the delivery was super fast. I couldn't have hoped for a better experience, and I'll definitely be returning for more in the future. Thank you so much!
Review about: Online Carpets
Great quality carpet at great price
I recently bought a really nice carpet from this company at a fantastic price. Everything was so easy from checking out the website to placing my order online. The delivery was quick and the carpet arrived in really good condition. I was really impressed by how professional and customer-focused the company was.
Review about: EE mobile
Disappointed loyal customer experience
I've been with this company for 12 years, but that doesn't mean I should be treated badly! I contacted their executive complaints team to fix a simple issue, and they were so incompetent and unprofessional. The way they showed no respect and ignored my loyalty was really shocking. They made me feel like I was bothering them by expecting good service after all this time I've been with them. The email conversations were a mess - no callbacks like they promised, and the language they used was totally inappropriate. And I can't believe they threatened to close my account just because I dared to question their bad service. It's like they think they can get away with anything. Well, let me tell you, EE - loyalty counts for nothing if you treat your customers like this. Sort it out.
Review about: Christmas Tree World
6 ft Ultra Mountain Pine tree, medium tree bag
I've just bought a 6 ft Ultra Mountain Pine Christmas tree and a medium tree bag for storing it. The tree looks amazing with its realistic tips and branches. Setting it up, adding lights, and decorating it was so easy, and it really brought a festive feel to our home. The tree bag has made storing it a breeze, much better than using a cardboard box. Overall, I'm really happy with the quality and look of the tree, and the handy storage bag too.
Review about: Blue Bay Travel
Tailor-made holiday booking
I was so impressed by the consultant who helped me with booking my holiday. She was really patient and dedicated, making sure every little detail was perfect. We exchanged loads of emails and calls, but she didn't miss a thing. Thanks to her hard work, I got a holiday package that was totally tailored to me. I can't praise her enough for her amazing customer service and how she went above and beyond to give me exactly what I wanted.
Review about: Jacamo
High-quality clothing and excellent service
I've been shopping at this store for a while now, and I have to say, I'm really impressed with what they offer. The clothes I've bought are great quality and always fit just right. What's even better is that they send out my orders straight away, which is handy when I need something fast for an event or day out. Also, their clothes are tough - they hold up well after lots of washes and even when I'm doing things like gardening or working in the shed. It's pretty simple really, but I reckon other companies could learn a thing or two from them about delivering top-notch stuff and service.
Review about: Evans Cycles
Cycling shoes for a cycling holiday
I recently ordered a pair of cycling shoes for an upcoming cycling holiday. I wanted to make sure I had them in time for my trip to France, so I went for next day delivery. However, when the shoes didn't arrive on time, I asked about getting a replacement with next day delivery, only to be told they had already been sent out. I was left waiting, but they still didn't show up promptly. In the end, I had to cancel the order and now I'm stuck dealing with the returns and refund process while I'm on holiday. It's been really frustrating and it's definitely put a downer on my holiday preparations. As someone who depends on getting things on time, I'm really disappointed with the service I've received.
Review about: My Car Check
Misleading information
The information I received was totally incorrect and a complete waste of money. I've decided to stop the company from getting any more money from me. I wouldn't recommend using this service, it's a scam. I'll be reporting them for fraud.
Review about: Great Little Breaks
Two-night break at a place near Bath
I had a fantastic time on my recent two-night break near Bath. The place was just perfect for exploring Bath, and the room I stayed in was spacious, clean, and super comfortable. The staff, especially Luke, Aaron, and Daisy, were so helpful and friendly during my stay. I would definitely recommend this place for a nice, relaxing getaway.
Review about: Furniture Village
Sofas
I just wanted to say a big thank you to the staff member who helped me choose my new sofa. They were so helpful and really made it easy for me to pick the right one. Their clear explanations and professional attitude made the whole experience a lot smoother. I can't wait for my new sofas to arrive and I'm sure they'll be just what I wanted, all thanks to the fantastic help I got.
Review about: Ventrolla
Replacement sash windows
Although there was an initial error with the window specifications, Ventrolla promptly fixed the issue by replacing them with the correct ones at no extra charge. The installation team was really professional and friendly, especially Mollie, the Coordination Manager, who made sure everything went smoothly.
Review about: LEDBulbs
LED bulbs purchase
I recently bought some LED bulbs from this shop and I was really pleased with how it all went. They had a great range of bulbs from lots of different brands, which was nice. The bulbs I got were just what I needed. Ordering them was easy and they arrived quickly with no problems, thanks to Royal Mail. All in all, I was happy with my purchase and would definitely think about shopping there again.
Review about: iCarhireinsurance
Quick and easy rental insurance
I was really pleased with how easy it was to buy insurance for my rental car. The policy was simple to understand, even for me - I don't rent cars very often. I liked how straightforward everything was and I would definitely think about using this service again next time.
Review about: Ripe Insurance - Valuables
Claim on Golf Insurance
I had a bit of a rough time with my Golf Insurance company when I tried to claim for a golfing trip recently. It was a real hassle and took ages, they were reluctant to pay out for a small amount at first. I ended up having to mention taking the matter to the Ombudsman before they finally sorted it out. I've been with them for over 20 years, never made a claim before, so it was pretty annoying the way they handled it, added to the stress of everything.
Review about: Alps2Alps
Airport transfer with prompt driver
The driver showed up early, like proper on time, 10 minutes before we were meant to leave. The van was tidy and really comfy, making the drive to the airport quite nice. What got me was how well the driver knew the way around, getting us to Innsbrook airport in plenty of time before our flight. It was a stress-free ride that rounded off our holiday perfectly. I'd definitely suggest this service to others.
Review about: Home Emergency Assist
Home Emergency Assist purchase experience
I've just bought this Home Emergency Assist thing and it turned out that the engineer found some problems that weren't included in the service. When I tried to complain about it, I felt like they were just shrugging me off. I'm definitely not renewing it next year.
Review about: Oliver's Travels
Booking of a villa rental
My experience with booking was simple. I did have a small issue with the villa I originally booked, but the customer service team were amazing in fixing it quickly and professionally. They were really dedicated and made sure I still had a great holiday experience. I really value their hard work in sorting out the problem so well.
Review about: I Saw It First
My order hasn't arrived yet
I ordered something ages ago and it still hasn't arrived. I'm getting really bored waiting for it, feels like it's taking forever. I wish it would hurry up, to be honest!
Review about: TP Toys
Outdoor bench with tap and sand pit
I got this outdoor bench with tap and sand pit at the store, but when we tried to fix it up, we found out the tap was broken. I was really annoyed, but I thought I should get in touch with customer service to see if they could sort it out. I sent them a photo of the broken tap, and they got back to me quickly by sending a replacement. I was happy with how fast they handled it, but it was a shame the tap was broken to begin with. Anyway, I'm satisfied with the product and the service I got in the end.
Review about: Kenny’s Music
Guitar strings
I recently bought some guitar strings from this store. Ordering online was really easy and straightforward. The prices were fair and I felt like I got a great deal. The delivery came quicker than I expected, even though I just chose the standard option. When the package arrived, the strings were well protected and packaged securely so they didn't get damaged in transit.
Review about: Luxe Emporium X
Engagement ring purchase
I absolutely love the engagement ring I got from Luxe Emporium X! It's honestly stunning and I've had so many people complimenting me on how beautiful it is. The design and detailing are so perfect, and the gemstone sparkles like nothing else. The customer service was top-notch too. The staff were so helpful and really went out of their way to help me find the perfect ring. Ordering it was easy peasy, and I liked how simple the website was to use. It was a bit pricey, but the quality is definitely worth it. The delivery was quick and the packaging was really fancy, which made getting my ring feel even more special. My whole experience with Luxe Emporium X was fantastic, and I would totally recommend them to anyone looking for gorgeous jewellery.
Review about: Kiko Milano
Makeup for my granddaughter
I really like the makeup from this store, but waiting for delivery is just not worth it. I used to buy from the local shop, but it's too far away and with COVID, I'd rather shop online. I ordered some makeup for my granddaughter at the beginning of December and it still hasn't come. The customer service team kept telling me to wait another 10 working days, but it's been too long already. I'll need to find other makeup brands that can actually deliver on time.
Review about: Furniture123
Garden Lounge Furniture
I'm really pleased with the garden lounge furniture I bought. It's really well-made and was easy to put together. I was really impressed with the delivery driver too, they managed to get the furniture into a really tricky spot.
Review about: Insurewithease
E-mail claim
I sent an email to file a claim for something covered by my insurance policy, but I never got a response from the company. I was really disappointed by the lack of communication, it made me feel frustrated and like they weren't listening to me as a customer. I was hoping for a quicker and more efficient response to my claim, but that didn't happen.
Review about: Healf
My order was out of stock
I was really disappointed when I discovered that my order was out of stock, but the customer service team were absolutely fantastic and offered me a great compensation for the inconvenience. They were really positive and I felt like they truly cared about me, not just like a machine following a script. It was like chatting to a magical unicorn who spread joy all over my day. Thanks a lot!
Review about: Quick Car Finance
Car purchase with exceptional service
I had a really great experience with the team at this company. Bradley Wilson and his team really went the extra mile to make sure I got the car I wanted at a great price. They kept me in the loop with emails and phone calls throughout the whole process, which made everything really smooth. Even though there was a small delay in getting everything sorted, they really came through and did an amazing job. A massive thank you to the team for all their hard work. I would definitely recommend them to anyone looking for car finance.
Review about: RightSure
Home insurance purchase
My time with this company has been absolutely fantastic. I've been with them for years as a loyal customer and I've always found the staff to be really helpful and efficient whenever I've needed to make changes or have any claims dealt with. The prices I've paid have always been fair and competitive, which is reassuring knowing my home is covered without breaking the bank.
The customer service is brilliant, they're always so polite and friendly, and I feel genuinely valued as a customer. They don't leave you waiting on hold for ages, which is a huge plus. Sunny, in particular, stood out this year for providing excellent service, his professionalism and attention to detail were really appreciated.
I would highly recommend this company for their great service, fair prices, and awesome customer care.Review about: Wild Frontiers
Adventure travel arranged by a fantastic company
I must say, this company is great at organising adventure travel. The staff are brilliant, always there to lend a hand and really friendly. They make sure the groups are small, so you can really get involved in the local culture without feeling like a typical tourist. I like that they use local guides and respect local customs. I would definitely suggest them to anyone wanting a special and genuine travel experience.
Review about: Handtec
iphone
I purchased a iPhone 8 Plus 16/02/24 which was faulty, would not turn on even after a 24h charge. sent back to exchange for 2nd iPhone.within 24h it started to freeze.i reset the phone but continued to freeze every day. Apple customer support confirmed software fault. i Reported fault 01/03/24 and was to return for refund. My very sick wife who is END OF LIFE was taken ill and in critical condition. I could not get home to post iPhone back until i returned home for a days rest on the 02/04/24.i kept seller fully updated with my situation, THEY SAID "POST WHEN YOU CAN". the iPhone was delivered to them on 04/04/24, tracking number QZ712669220GB.THEY NOW REFUSE TO REFUND US AND HAVE THE IPHONE I RETURNED. complete dishonesty, theft and fraudulent behaviour.
Review about: Cosmos
Holiday package booking
I recently booked a holiday package with this company and I must say, it was an alright experience. The booking process went smoothly, and I was happy that they gave me all the necessary details like pick-up times, emergency contacts, and optional trips. However, when I got to my hotel, I was pretty let down to see that there was no on-site support as they had promised. Even though they gave me phone numbers to call, no one answered when I tried to get in touch, and that left me feeling pretty frustrated and let down. Luckily, the hotel staff were helpful with my travel plans and questions, but it would have been nice to have the service I was expecting.
Review about: Race Crate
Race Crate subscription box
I recently ordered a Race Crate subscription box from this company, and unfortunately, my experience was not great. When I placed the order, I was supposed to get two items but only received one. I contacted the company, and they said one item was out of stock even though it showed as available when I ordered. They apologised and offered a refund, which sounded promising at first. However, even after waiting for 12 days and sending several follow-up emails, I still didn't get my refund. I had to open a case with Paypal to sort it out. It's disappointing to hear that other customers have had similar issues, which makes me doubt the reliability of this company. Even though they have good prices, the lack of customer service and transparency is a big problem. Anyone thinking of buying from them should be careful and look at other options to avoid being let down.
Review about: Gerry Weber
Shopping experience at a local store
My latest shopping trip to the local store was a bit of a letdown, to be honest. I popped in on a busy Saturday and the service didn't quite hit the mark. The staff seemed a bit disinterested and were more interested in chatting to each other rather than helping customers. The store had a bit of a deserted feel to it, and it was up to the customers to seek out assistance rather than the other way round. All in all, I wasn't too impressed by the service I received on my visit.
Review about: Horace
Online purchase of skincare products
I recently came across this brand online and thought I'd try out some of their skincare products. To my delight, I received some lovely welcome gifts along with my order. Although the order was sent out promptly, I did have some worries about the delivery. Luckily, the customer service team at the company reassured me and gave me all the information I needed. When my order finally arrived, it was beautifully packaged, and the customer service team continued to be friendly and helpful. I would definitely recommend this company to anyone in search of top-notch skincare products!
Review about: The Hut
Clothing purchase
I bought some clothes from this shop recently and I have to say, I was really impressed. They have a fantastic selection of clothes to suit all sorts of styles and tastes. Plus, the prices were very reasonable, so it was definitely worth it for the quality of the items.
Review about: YorkTest
Home health tests with quick results
The home health tests were really easy to use, the instructions were clear and made it simple to follow. I got my results quickly, and being able to access them online was really helpful in understanding them. I've been using their services for over 25 years and have always found the testing process to be quick and reliable. Thanks to advancements in technology, getting results is even faster and easier now. I also really appreciate the added bonus of a consultation with a nutritionist, it gives great insights and guidance. Big thank you to the team at YorkTest for their excellent service.
Review about: Free VPN Planet
Free VPN
I've been using this free VPN service for months now, and I have to say, it's been great. The speed is always steady, and it works perfectly on all my devices. Whether I'm on social media or watching videos, the VPN hasn't let me down. One of the things I love is that there are no limits, so I can use it as much as I want. Overall, it's the best VPN I've tried yet, and I've tried quite a few in the past.
Review about: PMT
Guitar purchase
I've been thinking about getting a guitar and I came across this website that was really easy to use. Everything went well, although there was a small delay when one page was loading. But you know what they say, a bit of patience never hurt anyone, does it?
Review about: Totally Money
Credit score improvement
At first, I didn't really bother about my credit score, but since starting to use this app, my whole viewpoint has shifted. The app is so easy to use and get around, it's really helped me learn what I need to do to boost my credit score up to a decent level. Thanks to that, I can now get credit that wasn't available to me before.
Review about: Raileasy
Online train ticket purchase
I bought some train tickets online recently, and it was dead easy and simple to do. The website was a doddle to use, and I found the tickets I wanted in no time. Customer service was top-notch too; I spoke to a lovely lady called Pam who knew her stuff and helped me out in a jiffy. I'm grateful for the speedy help she gave me.
Review about: Hometree
Blocked Drain issue resolved
The experts who came to sort out my Blocked Drain problem were brilliant. They turned up on time, figured out the issue fast, and started working straight away. They were really professional, knew what they were doing, and were determined to fix the problem properly. Not only did they sort it out perfectly, but they also left the place looking tidier than before. I'm really impressed with how hard they worked and how committed they were to doing a good job.
Review about: Alfa Travel
Holiday experience at a Scottish Castle
During my recent holiday at a Scottish castle, everything was organised very well and I had a great time. The hotel staff were really friendly, respectful, and polite, which made me feel right at home. The coach we travelled in was comfy, and the driver, Brian, was a nice bloke who helped make the journey smooth and pleasant. Waverley Castle's location was absolutely breathtaking, set in a stunning environment that really added to the whole experience. The hotel staff were efficient, helpful, and always had a smile, making sure all my needs were taken care of during my stay.
The cleanliness at the hotel was up to scratch, but some of the main courses for dinner didn't quite hit the mark for me - there wasn't much fish in the fish pie and the mash seemed to be instant or frozen. I also found it strange that I had to order my salad the day before. But there were still plenty of options and the starters were tasty. The excursions organised during my holiday were a lot of fun and made the whole experience even better.Review about: Sport and Leisure UK
Faulty slate bed pool table
The pool table I bought turned out to be a real disaster. Honestly, the quality was terrible - the cloth felt more like a chunky woolly carpet, making it impossible to play on. And when I sent them videos and photos pointing out the problems, the customer service was just awful. They wouldn't admit there were any issues and even wanted to charge me for sending it back, saying I wouldn't get a full refund because it had been used. Can you believe it? Absolutely ridiculous!
Review about: Giordano Wines
Red wine
I've been a customer for quite a few years now and I've always thought that their red wine is top-notch. The flavour and quality have never let me down, and I'm always amazed by how consistent their products are. If they keep delivering such fantastic wines, I'll definitely stick around as a loyal customer for years to come. Well done!
Review about: AttractionTix
Disneyland Paris tickets
The tickets for Disneyland Paris were such a great price, making it a cracking deal for my family. Getting them was dead easy and smooth, which made the whole experience stress-free. We didn't have any bother getting into the park on the day we went. And being able to download or print the tickets was dead handy and hassle-free. I was well chuffed with how it all went, and I'll definitely be using this service again in the future.
Review about: Living and Home
Four bar stools
The customer service at Living and Home was absolutely brilliant. I had a bit of a problem with one of the bar stools I ordered, but they got back to me super quick via email and sorted it out straightaway. It was so much better than dealing with another company where it was a nightmare to even get hold of someone to help. The representative I spoke to was really helpful and sorted out all of my issues. I'm really happy with how they handled everything.
Review about: Lavender Hotels
Stay at a countryside hotel
The hotel had stunning views of the countryside and a really peaceful vibe. I was pleasantly surprised by the room, it was super spacious with a double bed, a single bed, and a comfy sofa bed. There was also a big TV and they provided complimentary tea and coffee. The family rooms were in a separate building, just a short walk across the main car park. It would have been nicer to stay in the main country house like I had booked, but it was still really nice overall.
The hotel also had a beautiful garden and was a popular spot for weddings. I even got to see some horses grazing nearby which was lovely. The hotel was really clean and tidy too. The reception staff were a bit hit and miss, some were really friendly and others not so much.Review about: Crosshatch Clothing
Items
I've just been shopping at this clothing store and had a really good experience. The website was easy to use, so I found and ordered what I wanted with no trouble. I chose next day delivery, but the package only arrived the day after. It might have been the delivery company's fault, but it was a bit annoying. Still, returning an item was simple and quick. I got a refund on the same day, though I didn't get back the shipping cost. In general, my shopping trip was good and stress-free.
Review about: Honey Heaven
Mushroom honey, CBD oil, propolis drops
The website was really easy to use and gave me all the info I needed to buy what I wanted. The mushroom honey tasted amazing and had good health benefits. The CBD oil has actually helped me get a better night's sleep. The propolis drops have been really good for my health routine and I've seen a positive difference in my immune system. Overall, I'm super impressed with the high quality of the products they have.
Review about: Bluecrest Wellness
Health consultation
The company's first contact was really professional and thorough, which was great. However, I was a bit let down by the consultation location - a shabby back room in a nice hotel just didn't give off a professional vibe. Although the consultant was friendly, it could be off-putting for some to be in a cramped, dark room with someone they don't know. The appointment felt a bit hurried, but the results and how they were presented were top-notch. I was really impressed with getting initial results by email and then a comprehensive booklet a week later explaining everything in detail.
Review about: Zavetti
Three coats
I bought three coats from this company not long ago, and it was a real letdown. I waited 11 days after ordering and shelling out £300, but I haven't got any confirmation that my order has been shipped or the coats themselves. Even though their website promises dispatch within 24 hours, there's been no contact at all. I tried reaching out through live chat, email, and phone, but no one got back to me. It's clear that this company is dodgy, and I'd advise everyone to steer clear of buying anything from them.
Review about: Direct Ferries
Second booking this year
This will be my second time using this website to book my trip, and I really hope it goes as well as the first one did. Booking was really simple, and I had no problems at all when I went through the port. Everything went pretty smoothly, to be honest.
Review about: Jake Shoes
Soft leather black boots with a loose eyelet
I bought a lovely pair of soft black leather boots recently, but one of the eyelets by the laces got loose after a few weeks of wearing them. I was a bit disappointed at first, but the customer service at the store was fantastic. They were really quick, polite, and they even went out of their way to replace the faulty item during the tough times of the pandemic. I'm really grateful for the care and attention they showed, turning what could have been a negative experience into a positive one. Their amazing service has definitely earned my loyalty, and I'll be back for more shopping in the future. Thanks for the excellent customer service!
Review about: Logitravel
Booking assistance from staff
The lady helping me, Iris, has been so amazing and patient during the whole booking thing. She really went out of her way to make sure all my questions were answered and any problems sorted quickly. I haven't booked a holiday like this for ages, so her help was really important to me.
Review about: Pets Calm Down
My dog's breath
My dog had the worst breath ever, it was like a mixture of rotten eggs and rubbish! And on top of that, he was always rolling around on my lovely rug, trying to scratch his back. I was really struggling until I came across this amazing product. After just a week of using it, my dog's behaviour has gotten so much better and his breath is now minty fresh! Finally, I can snuggle up with him without feeling sick. I would absolutely recommend this product to anyone with a furry friend who's dealing with the same issue.
Review about: Buy Wise Appliances
Oven for my mum
The person who brought our new oven was really nice and arrived right on time. They were really friendly and even helped my mum bring it inside. It all went really smoothly, so thanks a lot!
Review about: E-Surgery
Next day delivery mishap
I paid extra for next day delivery, but it was sent to the wrong address. I stayed home all day waiting, but it never showed up. When I called customer service, they weren't much help. They said they'd look into it with the delivery service, but I was left without my medication for the whole bank holiday weekend.
Review about: Giglio
New dress for a special occasion
Oh my goodness, I recently bought this amazing dress for a party and it was absolutely gorgeous! But then, when I tried to download some information, I encountered some issues. Luckily, this person named Alessia came to the rescue and helped me resolve everything so fast! Other high-end online stores haven't been as prompt in assisting me, but Giglio is really great. Huge thanks to Alessia, you're amazing!
Review about: Prep Kitchen
Meal prep service
Prep Kitchen is definitely the best meal prep company I've ever tried! The food is tasty, the portions are spot on, and they have a great selection of meals that switches up every week. Ordering is super easy, their customer service is amazing, and you can't beat the convenience. I'd definitely suggest Prep Kitchen to anyone wanting a hassle-free and healthy meal prep service.
Review about: Izabel London
Izabel clothing, true to size, comfortable, funky, affordable
I've been a loyal customer of Izabel clothing for ages, started off buying from the shops, then I found their website. Izabel's clothes always fit well, feel comfy, and have a cool style that I'm really into. Their range is fun, smart, unique, and, most importantly, affordable. I like that their clothes are actually wearable, unlike some of those high street brands that are tiny, uncomfortable, and way too pricey. Their website is easy to use, so it's simple to find what you want and place your order. Delivery is always quick and I find it handy that they include a return label in the package. All in all, I'm a big fan of Izabel clothing and I'll definitely keep adding their stylish pieces to my wardrobe.
Review about: Beautifect
Birthday presents
Hey everyone! Just wanted to share that my partner actually picked up on some hints and got me some brilliant gifts from this place for my birthday. I received the glow mirror, a stylish black vanity bag, and a set of bamboo face cloths. I have to admit, I'm absolutely thrilled with them all! The mirror is incredibly bright and makes my skincare routine so much easier, while the cloths are delightfully soft and gentle on my skin. I'm already looking forward to getting more goodies from here, I'm completely hooked!
Review about: Direct Gap
Second policy with helpful agent
We've just taken out our second policy with a lovely agent from the insurance company. He made sure we understood all the details properly, just like when we got our first policy with them. It's nice to be able to pick up the phone and have a chat with an actual person instead of those automated systems. All in all, it's been a really positive experience.
Review about: MattressNextDay
Discount price, luxury mattress, Saturday delivery
I recently got this really fancy mattress on sale and honestly, it's like sleeping on a cloud! The delivery guys were absolutely lovely and managed to put it exactly where I wanted it. Without a doubt, it's the best mattress I've ever had!
Review about: SexMachines
Product inquiry and order
I was really impressed with the customer service I got from this company. They not only replied quickly to my questions about a product, but they also took the extra step of contacting the manufacturer to make sure I got all the information I wanted. In just one day, I had everything I needed. Ordering was easy and my items arrived quickly and well packaged, which reassured me they would be in good shape. I'm very happy with how well this company looked after me as a customer.
Review about: Questor Insurance
Easy, hassle-free, reminder, renewal
I've just got insurance from this company and I must say, it was dead easy and stress-free. They sent me reminders well before it was time to renew, so I had plenty of time to get everything sorted. When the renewal date finally arrived, everything went smoothly without any hassle, no long phone calls or unnecessary back and forth. Thanks a lot for making the whole process so seamless.
Review about: Riviera Travel
Booking holiday for friends and me
I was booking a holiday for myself and my friends, you know, and I had a chat with this guy named Laurie over the phone. He was really nice and helped me sort everything out. I had to book for my friends as well, and Laurie even called them to arrange their deposit. He called me back to double-check that everything was okay. The booking process was really simple and fast, and I received confirmation immediately.
Review about: Just You
Travel package
I recently bought a travel package from Just You and, while the trip was well organised overall, I was really let down by the food at the hotel. The meals were not up to scratch at all - they tasted cheap and in some cases I could hardly eat them. I appreciate good quality food, so this was a big disappointment and it affected my enjoyment of the trip. Even though the itinerary and activities were great, the poor dining choices really stood out and took away from the good parts of the journey.
Review about: OKA
Dining table with manufacturing defect
I bought a dining table from that shop not long ago and wasn't too happy with the way they dealt with me when I tried to sort out a problem with a manufacturing fault. The table arrived in June last year, and I spotted the issue a few months afterwards. I finally got around to reporting it in February this year because I'd been really busy. I was pretty shocked and upset when both the Guildford store and the customer service team weren't willing to help me out. It's really disheartening to see such a big brand providing such poor service after the sale. I don't think I'll be going back there again.
Review about: Suntransfers
Mini van wheelchair access
I reserved a minivan for my friend who uses a wheelchair, but there was no step to help her get in easily. This made it really tough and uncomfortable for her. It was frustrating to see that they forgot such an essential feature, especially when we specifically asked for a wheelchair accessible vehicle. I recommend that the company double checks that all vehicles meant for wheelchair users have the right accessibility features from now on.
Review about: Svinando
Affordable wine
The delivery for my cheap wine took slightly longer than expected, but I wasn't too concerned after reading some reviews. It eventually arrived in just under three weeks. The wine itself was alright, not outstanding but definitely worth the price. However, I couldn't help but compare it to what I can find at Aldi and Lidl. For instance, Aldi has a brilliant Valpolicella Ripasso for only £7.99, which is just as good if not better than what I bought. I thought the wine I received was average, and knowing there are better options elsewhere, the wait didn't seem worth it. There are some more expensive wines available, but they're beyond what I'm willing to spend.
Review about: Christmas Tree World
Snowy 7ft alpine Christmas tree
I bought the 7ft alpine Christmas tree from your shop, as lots of people said good things about it. And I wasn't disappointed - everything from ordering to delivery went really well. It's nice to have a new tree after so long with the old one, and I really like how it looks in my house.
Review about: Rocks & Co.
Majestic amethyst ring
I've always dreamt of having a beautiful amethyst piece, so I searched everywhere until I found this amazing company. The amethyst stone and ring I bought went beyond what I hoped for. The product's quality is fantastic and I'm so pleased with my purchase. The delivery was really quick, arriving a day earlier than I thought. And to make it even better, the free book they included as a gift was the icing on the cake. Absolutely magical.
Review about: Rosewe
Coupons and incentives
Who doesn't enjoy grabbing a bargain, eh? I mean, why bother shopping if you're not pocketing some decent savings? I really enjoy the vouchers and rewards that keep you hooked and wanting more. It's like a challenge to see how much money I can save on my next buy. Bring them on, I reckon!
Review about: 80s Casual Classics
Recent clothing purchase
I bought some clothes from this store not long ago, and I have to say, I was really impressed with the service I got. Shopping online was really straightforward and simple. It was great being able to ask them questions on social media like Instagram or Facebook, and I really appreciated how quickly they replied. The clothes I got were really good quality, and I've been really happy with everything I bought. I definitely recommend this store to anyone looking for top-notch clothes and great customer service.
Review about: Donaghybros
Neff KI8816DE0G Built-In Larder Fridge
I recently bought the Neff KI8816DE0G Built-In Larder Fridge from Donaghybros and I was really happy with how everything went. Even though Neff doesn't make this model anymore, I was glad to see that Donaghybros still had it in stock. Ordering on their website was simple and I liked that they kept me updated on when it would be delivered. The fridge came quickly from Northern Ireland, and apart from a small dent on the side, it was in great condition. Overall, I'm really pleased with the service from Donaghybros and I would definitely recommend them to others.
Review about: Ben's Natural Health
Useless product
I really thought this product would be worth the investment, but it turned out to be a total waste of money. I stuck with it for a whole year, hoping to see some improvements, but it just didn't do anything for me. I wouldn't advise anyone to try this product, it just didn't live up to its promises. It's better to save your money and explore other options that might actually make a difference.
Review about: ParcelCompare
Large parcel containing 3 fishing rods
I was really impressed with the service I got from ParcelCompare. I had to send a big parcel with 3 fishing rods from Notts to the Isle of Wight, and I couldn't believe how fast it got there - less than 24 hours! All thanks to UPS, the courier company I found on ParcelCompare's website. Booking and tracking the parcel online was super easy and made everything so stress-free. I'd definitely recommend ParcelCompare to anyone who needs a fast and reliable delivery service.
Review about: TradeInn
Recent purchase - "In Stock" discrepancy
My recent experience with TradeInn was mostly good, but I did come across a bit of a problem with their stock availability. A couple of times, I ordered things that said they were "in stock" on the website, only to find out later that they were actually out of stock. This caused some delays in the rest of my order as I had to wait for the out-of-stock items to come in. It would be helpful for TradeInn to sort out their stock system to stop these mix-ups in the future.
Apart from that hiccup, I have to say that TradeInn's customer service is really impressive. Whenever I had issues or questions, their team was really helpful and knew their stuff, sorting out any problems quickly. The prices at TradeInn are also competitive, which makes it a good choice for getting outdoor gear and equipment.
Rating for 'Ordering' - 4 (Good rating)Review about: Avenue85
Clothing items
I recently bought some clothes from Avenue85 and I was really impressed with the whole thing. Ordering was easy and straightforward, which made it simple for me to find what I wanted. The service was quick and I got my order in a reasonable amount of time. The prices were reasonable for the quality of the clothes I got. The delivery service was great too, my items arrived in just a few days and were in perfect condition. All in all, shopping at Avenue85 was a positive experience for me and I would definitely recommend it to others.
Review about: Thomann
Online order assistance
I had a bit of trouble placing an order online recently, but the team at Thomann were really professional and swift in sorting it out. They quickly fixed the issue and helped me out to make sure everything went smoothly with my order. I was impressed by how fast they responded and how dedicated they were to solving problems for customers. It was good to see that Thomann cares about making customers happy and is willing to do their best to give great service. I'm grateful for their efforts to make sure customers have a good experience and I'm keen to do business with them again in the future.
Review about: Ultimate Drinks
Champagne order not received
I ordered 12 bottles of champagne from Ultimate Drinks on the 22nd of November, but it never arrived. I tried calling and emailing them several times but got no reply. I'm really disappointed with their customer service, it's just not on.
Review about: Pamono
Quick and easy service
I have to admit, I was really pleased with the service I got from this company. The website was easy to use and ordering was a piece of cake. They had a great selection of products and I was able to find exactly what I needed.
Review about: G&B
Order from employee Sara
I recently placed an order with a lovely lady called Sara at this company. I have to say, I was really impressed with the service she provided. Sara replied to my inquiry quickly and made sure my order was sent out promptly. The whole experience was smooth and easy. I would definitely recommend this company to anyone in need of a reliable and efficient service.
Review about: Scottsdale Golf
Golf equipment and clothing
I've been coming to this place for a while now as a loyal customer, and I have to admit, the service here is top-notch. Every time I come in, there's always a friendly greeting and the staff are always happy to help with anything I need. The range of golf gear and clothing they have is unmatched, and I always manage to find exactly what I'm after. The quality of the products is top-notch, and I've never been let down with any of my purchases. I can honestly say this place is my number one spot for all things golf-related. Keep it up!
Review about: iMyFone
Prompt and efficient customer service
I was really happy with the quick and helpful customer service I got from Maisie. She was great at sorting out my concerns without any long waits, which I really appreciated. Her professionalism and knowledge made my whole experience with the company really positive.
Review about: Sprout Social
Trial period feedback
I recently gave a social media management tool a go for a trial period of seven days. At the start, I was following 586 accounts, but after using the tool, it made me follow about 1100 accounts in those seven days. Despite following more accounts, I only got back 6 followers, which is just 1% of the accounts I started following. I tried to unfollow some accounts, but sadly couldn't undo it, so I had to manually do it myself.
Compared to another social media management tool I've used, where it was easy to spot accounts that didn't follow back and unfollow them efficiently, this tool didn't measure up. The tool promised a 20% increase in followers, but in reality, I only saw a 1% bump. My overall experience made me feel like I wasted my time and effort and didn't get the results I was hoping for.Review about: Simply Be
Bought a lovely dress
Lisa is an absolute star! She really cares about her job and you can see that in her amazing customer service. I'm looking forward to coming back for more shopping like this.
Review about: Ethical Superstore
Box of 12 Lemon Cookies
I recently bought a box of Lemon Cookies online, but unfortunately, the first box I got was filled with soft biscuits. I contacted customer service and they sent me another box, but this time the cookies were broken. I emailed them a photo but got no response. When I called, I was kept on hold for ages and only offered a £5 voucher for my troubles. Some of the cookies in the second box were all powdery, so they weren't good for gifting to my mum. Because of the poor quality and bad service, I've decided to return the biscuits as it was just a waste of my time and money.
Review about: Jekyll And Hide
Slightly delayed birthday gift
I bought something for a birthday present but it's been delayed for three weeks now. First, there was a problem with the personalisation I wanted, which I said I didn't mind skipping. Then, a week ago, I got sent the wrong thing which I sent back right away. Today, when I tried to find out what's going on with customer service, they told me they had a power cut and couldn't give me any news.
Review about: JustAnswer
Email assistance
I recently got some help from a specialist to fix an issue with my email. James really knew his stuff and was super helpful in sorting out the problem. I was really happy with how good he was and the way he looked after me. I'll definitely use this service again. Thanks a lot.
Review about: Unineed
Swift customer service, missing item resolution
I wanted to share my recent experience with customer service when I had a missing item in my order. I was really impressed with how quickly and efficiently they helped me out. Holly, the customer service rep, was so helpful and sorted out my issue straight away. Thanks to her fast and efficient help, my shopping experience was much better and stress-free.
Review about: Netflights
Travel bookings
You should definitely check out these guys, they're top-notch! I've been on a bunch of trips with them and I can honestly say their customer service is fantastic every single time. The staff really know their stuff, they work quickly, and they always do everything they can to make sure you're pleased with your booking. I wouldn't think twice about telling someone to give them a try if they're thinking about planning their next big trip.
Review about: Flooring Superstore
Luxury vinyl tile flooring
I recently bought luxury vinyl tile flooring from a store, and I must say, I had an amazing experience. The customer service I got from Dwaine at the Romford store was absolutely fantastic. Right from when I walked in, he greeted me warmly and really listened to what I was looking for. He was so professional, enthusiastic, and knowledgeable as he helped me make my decision. Dwaine took the time to address all my worries and answer all my questions, making sure I felt confident in my choice. I never felt rushed or pushed into anything, which made the whole experience so much better. His expertise in luxury vinyl tile flooring was top-notch, and he gave me solutions that exceeded my expectations. I was really impressed when he offered to check in with me after the purchase to make sure I was happy with the flooring. Dwaine's commitment to giving exceptional customer service truly makes him stand out, and I would highly recommend him to anyone needing help with their flooring.
Review about: Jam Golf
Club replacement
I had to return a club for replacement and the service I got from the staff at this store was excellent. Jake and his team were really helpful and sorted out my request quickly. They even answered my emails over the weekend and called me first thing on Monday like they said they would. The replacement club was sent out straight away and I got it the next day. The customer service I got was amazing and I highly recommend them. Thanks so much to Jake and the team for their fantastic service.
Review about: MR KEY SHOP
Windows 10 Pro license purchase
Buying my Windows 10 Pro license was really easy and convenient. They quickly emailed me the product key, so I could activate my software without any bother. Plus, the price was much cheaper than if I bought it from the original provider, which was a good deal. I went for Windows 10 Pro instead of the new version to save some money and get the free upgrade to Windows 11 later on. All in all, I'm happy with my purchase and would definitely suggest MR KEY SHOP to others.
Review about: Insure For Travel
Long-term customer satisfaction
We're really pleased with the service we get from this insurance provider every year. It's great to know that our medical conditions are covered and we're getting a good deal. Sergio is always patient and explains things clearly, which makes it all really easy and stress-free. Thanks for another year of fantastic service!
Review about: Anglian Home Improvements
Window installation
I recently had the windows done upstairs, but it wasn't as good as last time. The team promised it would be the same as downstairs, but it wasn't. They forgot to protect the hallway carpet, which was disappointing. And they weren't very communicative. No one has even followed up to see if the job was done properly. Disappointing, really.
Review about: Hearst Magazines UK
Subscription renewal
I had a bit of a problem with my magazine subscription renewal from this company. I signed up for 6 months and made sure to remember to cancel it before it renewed automatically. But, even though I cancelled on time, the company went ahead and charged me for the next period anyway. I got in touch with customer service to sort it out but so far I haven't heard back from them or got it fixed.
Review about: Modlily
Bathing suits that were true to size and looked exactly like the picture shown.
I'd never tried Modily before, so I didn't really know what to expect. But, I was really pleased with the bathing suits I got. Ordering was easy, and the website was simple to use. The delivery did take a bit longer than I thought, but I figured they were coming from abroad, so it wasn't a big deal. When the bathing suits arrived, I was surprised at how well they fit and how much they looked like the pictures online. All in all, I was really happy with my experience.
Review about: Blue Vanilla
Online dress purchase from multiple shops
I recently bought a dress online from a few different shops, but one of the items I got was from a shop that isn't processing returns properly. I sent back most of the order, but they're charging me separately for each return, which was a surprise. It's been a month now, and all the other shops have given me my money back except for this one. The lack of communication about the return and the delay in getting my refund is really disappointing. I've shopped at a lot of other places recently and none of them have been this much hassle. It's frustrating to be charged for something that isn't working right. Because of this, I won't be shopping at that store again.
Review about: Waveinn
Daiwa carp rod purchase
I purchased a carp rod from this company as they were the only ones with stock in the UK. I was a bit concerned after reading some negative reviews, but I must say, the price was very reasonable, even with shipping costs from Spain. It arrived in less than a week after I placed the order. The packaging was excellent, ensuring the rod arrived in perfect condition. The only downside was that the tracking still showed it in the Netherlands when it had actually been delivered.
Review about: Vooglam
Light, stylish eyewear
Oh my gosh, these glasses came really quickly and they were in the most adorable box ever! They are really lightweight, stylish, and so comfortable to wear. I feel really great when I wear them, like super cool.
Review about: Grenson
Quality shoes/boots purchase
I recently treated myself to a new pair of shoes from Grenson, and I have to say I am really impressed with the quality. Yes, they were a bit on the pricey side, but let me tell you, they are worth every penny. The craftsmanship is absolutely fantastic, and the style is timeless - they always look good. The leather is top-notch and seems really durable, so I reckon these shoes will last me a good while. They fit just right and are super comfortable even for long periods of wear. All in all, I am over the moon with my purchase and would definitely recommend Grenson to anyone in the market for some top-quality footwear.
Review about: d'aniello
Sale items
I bought some sale items from this online shop not long ago and I was proper chuffed with how it all went. The website was dead easy to use and I managed to find exactly what I wanted at a bargain price. Ordering was a doddle and I got updates on my order super quick. The customer service lot were also dead helpful and quick to respond to any questions or worries I had. I reckon anyone after top-notch stuff at decent prices should give this online shop a try. Highly recommend it!
Review about: Match Me Car Finance
Quick purchase
I knew exactly what I wanted, and once I had chosen my car, everything else went very smoothly. The whole process was really easy, and I was able to drive off in my new car the very next day. I would definitely recommend it to all my friends!
Review about: Bogner
Overpriced purchases, shady discounts
Bogner has really deteriorated over time. We used to be loyal customers, but now our orders always let us down. The discounts and vouchers from promotions never seem to work properly. It feels like Bogner is trying to cheat us out of our money with dodgy maths. And their "technical issues" with payment methods? Forget about it. They conveniently forget to tell us that Amex isn't working due to mysterious technical problems.
Review about: Gladiator PC
Gaming PC purchase
The company did a great job of being professional and reliable, just like they're known for. They put together my gaming PC with care, packed it up nicely, and got it to me right on time. I couldn't be happier with the service and the quality of my new gaming setup.
Review about: Crystal Travel
Ticket booking
Alice was really lovely and helpful when I gave her a ring. She addressed all my queries and got my ticket bits over to me in a jiffy. Thanks a bunch, Alice!
Review about: Simmi Shoes
Latest shoe haul
Went to get myself some new shoes, as you do, and it was so easy. The staff there were really helpful, the range of shoes was just right, and the prices were actually pretty fair for how good they are. I'm excited to wear my new shoes wherever I go.
Review about: Exoticca
Costa Rica trip
Being a first-time customer of organised trips, I was a bit unsure about booking with a company I'd never heard of before. However, my trip to Costa Rica with Exoticca turned out to be really great. The transport arrangements were efficient, the guided tours were interesting and fun, and the overall quality of the trip was even better than I expected. Some of the accommodations could have been better, but I chose the standard option and was happy with what I got. The only downside was the flights, as there were some changes and issues with luggage and seating due to the airline. Despite this, the price and quality of the trip were excellent. I wouldn't hesitate to book with Exoticca again and would definitely recommend them to others.
Review about: ARKET
Winter coat purchase
I bought a winter coat from this shop not long ago, thinking it would be a good quality piece that would see me through a few winters. Sadly, when it arrived, I found it didn't meet my hopes. Even though it cost a lot, the zip broke after just a few wears, which was really disappointing. When I got in touch with their customer service, all they sent me were standard apology emails that seemed like they'd been copied and pasted, and they didn't offer any solution. The quality of the coat didn't match the price, and I felt really let down by the whole thing. I'd advise anyone else thinking of buying from them to look at other options instead.
Review about: Pebble Grey
LED mirror
I Purchased a mirror from Pebble Grey, 6 weeks ago for a new bathroom, i opened last week to find the wall bracket missing and damage to the mirror itself, looking at the box, it seem that this was repackaged and sent to me, i.e another client had sent back and they have resent to me. i brought in good faith and yes i should have opened before but i stupidly trusted Pebble Grey to provide me with a quality product. they have refused to do anything and about this and it quite clear they have supplied a incomplete damaged product. Be Careful
Review about: Tredz
Scott Bike
I would give 0 if I could. Horrible company. Sent me mountain bike with locked fork without informing me anywhere about it. Went for a ride, twisted my wrist and bended wheel. After getting back and forth with them, they stated it's my fault and repair like this is not under their warranty. Firstly I was waiting for a month for a box from them, and After that, they say it's not their fault that it takes that long. In the end I will have to pay to fix everything myself, for a bike that I just spent over a grand from them. Customer service awful, running in circles, blaming customers for everything. AVOID at all costs !!! Worst company I've ever dealt with !!!! Hope karma will come back to you !
Yes most staff are ok,1 particular member think he’s employed to try and be a bike technician no personality whatsoever ever I was boiling leaving Swansea tredz after talking 1 min to this non people person, needs to be fired
Review about: Dressinn
Cap
Item arrived damaged, ignored my complaint. Took extra money from my PayPal account. Scammers
Review about: Shaw Academy
Photography class
Good class. The only thing I felt negative was the lack of interaction; if the question asked on morphous could be answered during or at the end of the class, it would be better.
Review about: Shaw Academy
Project Management
Overall a positive experience, the courses are well structured and with an abundance of learning aids available, Shaw Academy make it a very enjoyable learning experience and environment.
Review about: Sunweb Ski
Ski holiday
Avoid this company. They will ignore you if there is a problem, refusing to answer any correspondence.
Review about: Lavish Alice
Jump suit
Returned an item 14 days ago and Royalmail have confirmed delivery to them and still no refund, they said it may take 15 days. Day 15 tomorrow but I'm not hopeful