Ramsdens Jewellery Reviews

: 23

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91% Would buy here again

Most relevant positive review

  2024-05-24
Cash for Gold
I popped into the store today to get a valuation and maybe sell some of my Gold jewellery. Jo was...Read on
Karl Lee

Most relevant negative review

  2024-04-05
Gold half sovereign purchase
I went to this jewellery shop to buy a gold half sovereign. The whole thing didn't go as wel...Read on
patricia

Review with most votes

  2022-03-21
Awesome Jewellery
I would like to share my experience patronizing Ramsdens Jewellery. I've been a customer to Ramsd...Read on
Lilly

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    Diamond earrings purchase

    I had a great time at the jewellery store. The staff, Chloe and Nikki, at the Croydon branch were amazing. They were really helpful and knew their stuff. They not only helped me find the perfect pair of diamond earrings, but they also gave excellent service to other customers in the store. Their friendly and welcoming approach made my shopping experience really nice and easy. I would definitely recommend checking out this store for any jewellery you need.


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    Gorgeous rings

    I found the most beautiful rings for my husband from this place! They are incredibly shiny and sparkly, and he absolutely adores them. I don't think I'll be looking anywhere else for jewellery from now on.


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    Luxury watch purchase

    I bought a fancy watch from the shop after getting in touch with the store manager to ask about the watches on their website. I was really impressed by Keith, the manager's knowledge and professionalism. He organised for the watches I wanted to check out to be sent to the store, which made everything easier and quicker.


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    Rolex watch purchase

    I ordered a Rolex watch on the 25th of May 2024. Since then, I've been having some trouble with getting the additional documents I need and have even been threatened with my order being cancelled. The customer service team has been quite bad at communicating, taking weeks to reply to my emails and hanging up the phone abruptly when I ask about my order number. I sent the documents they needed on the same day they asked for them, but I'm still waiting for a response. I'm worried about having to pay monthly instalments for a product I haven't even received yet.


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