Skechers Reviews

: 24

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38% Would buy here again

Most relevant positive review

  2024-04-17
Recent shoe purchase
I popped into your store in Latham, NY the other day and got some help from a chap called Jaleek....Read on
H. Clarke

Most relevant negative review

  2024-05-13
Online shoe purchase
I bought a pair of shoes online not too long ago and I was really let down by how long they took ...Read on
Benjamin Carter

Review with most votes

  2017-07-28
collection of coolest sport sh
sketchers are my only favorite website from where I am buying shoes and other stuff. but I highly...Read on
Charlie Harper

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    My mom's visit

    So today my mum popped to the store, and you won't believe it - she got served by the manager during lunchtime. It turns out this lady called Felicity was proper rude when my mum asked about a discount. She acted like my mum was some clueless child! Later on, when I went to the store, Felicity was hanging around by the checkout, and as I walked past, she actually flipped me off. Can you imagine? Needless to say, I won't be returning to that store. Thankfully, the other staff members were lovely and welcoming. It's such a shame that one sour apple can spoil the whole bunch.


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    Shoe shopping for mum and aunt

    The other day, I popped into a shoe shop to grab some new pairs for my mum and aunt. The moment we stepped foot inside, this guy who seemed like the boss, let's just call him MATHEW, had a bit of a run-in with my son. My little 5-year-old touched one of the sandals on display innocently, and suddenly MATHEW went off on one, telling us off and saying he'd chuck us out if my son touched anything again. I was so surprised and taken aback by his aggressive attitude, especially in front of my family and kids. When I asked a different member of staff who the manager was, she said it was MATHEW and wouldn't do anything to help. The whole thing felt like it was racially motivated and totally unfair, bringing us unnecessary stress and embarrassment. No way am I going back to that shop after that.


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    Shoes falling apart after 2 months

    I bought a pair of shoes online, but they started falling apart after just two months. When I tried to return them, the company told me I had to pay for the return shipping! Can you believe it? And then they had the audacity to claim their shoes are high quality. What a joke! I definitely won't be buying from them again.


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    Arch trainers for £78

    I bought the Arch trainers for £78 and wore them on holiday, but after 3 weeks, they messed up my feet because they didn't give my ankles enough support. The shop reckoned it was down to my walk, but I wasn't too pleased with that response.


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    Ladies size 9 shoes online purchase

    I bought a pair of size 9 women's shoes online because I couldn't find them in any nearby shops. It's been more than a week since I placed my order, but the shoes still haven't turned up. The customer service I've had has been really poor, taking around 3 days to get back to me each time. When I got in touch with them today, they told me it might be another 10 days before my order gets sorted because of problems with the delivery service. All in all, my experience has been pretty bad and I wouldn't suggest it to anyone.


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    Running Shoes

    Sent the wrong item and size. You can only email via their site and they take up to 5 days to reply. After repeated attempts finally got a UPS returns label, but after 10 days am still waiting for a refund. They offered a discount and I took up the offer.

    The new order was never updated for delivery - I wrote for an update (no other way to communicate with them) but had no response. The amount charged changed and the discount was removed, then reinstated. Then finally they cancelled the order but never communicated why. They have still not answered.


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