Tower Housewares - Overall Rating based on 22 reviews

86% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-25
Airfryer replacement
My airfryer broke down on me after just over a year. It was really annoying, but the customer ser...Read on
Alfie Griffiths

Most relevant negative review

  2024-02-13
Fireplace
Fireplace sent with no pebbles , no remote , no guarantee , no manual .. also has chips on the ac...Read on
Sophie

Review with most votes

  2022-02-04
Cookware
My ex-boyfriend was one who liked eating from restaurant daily. I can't really say what was respo...Read on
Claire

Reviews (22)

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    Would buy here again
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    Air fryer replacement under extended warranty

    I had an air fryer that was only 18 months old and it started having some problems due to a fault in the structure. Luckily, it was still covered by the extended warranty. I got in touch with Tower Housewares customer services and I must say, they were really respectful and professional in dealing with my problem. They replied to my emails quickly and offered to replace the fryer without any fuss or waiting. I really admire how responsible and efficient they were in providing customer service.


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    Cookware

    My ex-boyfriend was one who liked eating from restaurant daily. I can't really say what was responsible for that but I suspected either work stress or just laziness. So one day I got angry with him and discouraged him from depending on restaurant, rather he should be cooking at home. Then I used his phone to order for cookware from Tower Warehouse whom I already knew about due to their quality and beautifully designed products. I used his debit card and paid for the products. Between 3 to 5 days as estimated for delivery, the products arrived. I was surprised to see my then boy friend start cooking and when I inquired, he said the beautifully designed cookware just made him fall in love with cooking. We henceforth enjoyed cooking as long as the relationship lasted.