All reviews of Rowena
Review about: LEDBulbs
LED bulbs, good selection, reasonable prices
I recently bought some LED bulbs from an online shop and was pleasantly surprised by the range of options they had at decent prices. I did have a problem with some faulty bulbs in a previous order, but when I got in touch with customer service, they quickly replaced the faulty items without any trouble. I'm grateful that they sorted it out, but I do think they could reply to messages a bit quicker. Other than that, my experience with them has been good overall.
Review about: Parts in Motion
Faulty car sensor replacement
I bought a dodgy car sensor from Parts in Motion which conked out after just 5 months. But the customer service team were really helpful and quickly sent me a new replacement. To top it off, they even gave me a refund for the replacement part, which I wasn't expecting at all. I was really impressed with how they sorted everything out and made sure I was happy. All in all, I had a good experience with Parts in Motion and would definitely recommend them to others.
Review about: Plumbs
Curtains and furniture upholstery
I've been a customer of this company for years and I've always been really impressed with the quality of their curtains and upholstery for furniture. The materials they use are top quality and the workmanship is outstanding. I've never been let down by anything I've bought from them, which is why I keep going back for more. I would definitely recommend them to anyone looking for top-notch curtains and furniture upholstery.
Review about: Shawbrook Bank
New bank account
I fancied opening a new account, but the bank didn't seem to pay much attention to what I was after. Instead, they provided me with something that wasn't really what I was looking for. It was a bit disappointing, to be honest.
Review about: Omega Breaks
Total Eclipse Package
The Total Eclipse Package provided by the company was absolutely amazing. The program they offered was really diverse and exciting, giving me the chance to see the total eclipse of the sun under a lovely clear sky. The level of organisation and attention to detail shown by the team, especially by the two blokes named Peter, was top-notch. Plus, the driver Alberto was an absolute legend, being so helpful and reliable all throughout the trip.
Review about: Craigmore
Karcher K7 Smart Control
The Karcher K7 Smart Control is quite pricey, so I was a bit unsure about buying it. However, after looking around, I found that Craigmore Online had the best deal. I decided to go for it and I was really pleased with the service. Ordering was easy and they kept me updated on my order. It took about a week for delivery, but it arrived in perfect condition. I'm really pleased with my purchase and wouldn't hesitate to shop with Craigmore Online again.
Review about: My Car Check
Quick vehicle check
I bought a car not too long ago and thought I'd give this service a try for a check-up. Turns out, the details they gave me were old and wrong, which just ended up being a big waste of both my time and money. Plus, the way they do their billing seems a bit dodgy, with sneaky monthly fees that are really hard to get rid of. Honestly, I wouldn't suggest this service to anyone - it's just not worth the hassle and uncertainty.
Review about: The STI Clinic
STI testing kit
I've been to The STI Clinic a few times now and I have to say, their service is always quick and efficient. The staff there really know their stuff and are always professional. The testing kit they provide is really easy to use, with clear instructions that make the whole process simple. One thing that could make it even better would be if they sent an email update once they receive your sample in the lab, just to give you that extra peace of mind. All in all, I would definitely recommend The STI Clinic to anyone looking for discreet and reliable STI testing services.
Review about: Testpreptraining
Recent visit to the store
I popped into the store the other day and got some top-notch help from the staff. I had a bit of a tumble not long ago, so I couldn't lug around a basket or grab stuff from the high shelves. But Jane was an absolute gem, she really went the extra mile to lend me a hand while I was doing my shopping. And to top it off, when I was struggling with some survey thing on my Samsung phone, Nicholas, who's the boss, stepped in and helped me get it all sorted. All in all, I was well impressed with the customer service I got at the store.
Review about: Magazines Direct
Retro gamer magazine
I had a really bad experience ordering from this site. I bought a retro gamer magazine and didn't get anything. What made it worse was that they wanted me to do all the chasing to sort it out, instead of taking responsibility. I won't be buying anything from this site again, that's for sure.
Review about: Lakeland Furniture
4 bar stools purchase
I purchased 4 bar stools and at first, everything was going well. But then, when I put them together, I found out that one of the stools had a faulty base that made the seat go up when it shouldn't. It was really annoying. However, when I got in touch with the company about it, they were quick to send me a new base. I got it the very next day, and now all 4 stools are working perfectly. Overall, I'd say my experience with them was good, even though there was a bit of a problem at the start.
Review about: Netflights
Easy booking process
Booking my flight on this website was a breeze. The customer service team was really helpful when I had a question. I appreciate the straightforward and friendly information, it just feels like chatting with a mate.
Review about: Watchnation
Seiko Sports watch purchase
I ordered a Seiko Sports watch on Monday and it arrived on Tuesday. I asked for the links to be removed before it was sent out, and it fits perfectly. The price was really good compared to other companies. I would definitely recommend Watchnation.
Review about: SmartBuyGlasses
Eyeglasses
I bought a pair of glasses from this company recently and I have to say, the whole thing was not great. My order took way longer to process than expected, and they didn't really keep me in the loop about what was going on. I had to keep emailing them to ask what was happening, but every time I got a reply it was from a different person, so I just got more confused. It was frustrating that there wasn't a phone number I could call to sort things out quickly. They said sorry a lot in their emails, but what I really wanted was for my glasses to arrive when they said they would.
Review about: Buckley London
Earrings and necklace set
I recently bought a really lovely earrings and necklace set from this company and honestly, I am so happy with my purchase. The quality of the jewelry is amazing and the design is just stunning. I always get lots of compliments whenever I wear them.
Review about: ParkBee
Car park review
The car park is in a great spot, really convenient for the attractions. It's nice and clean with good lighting too. The only issue we had was that our hotel voucher for a discount on our two-day parking wasn't accepted when we went to pay.
Review about: Gustocamp
Booking with Gustocamp
Booking with Gustocamp was really easy. The Gusto rep we dealt with on site was so friendly and helpful, which made the whole process super stress-free. The mobile home we stayed in had everything we needed for a comfy stay. Overall, it was a smooth and enjoyable experience.
Review about: PrinterPix
Personalized photo blanket purchase
I recently bought a custom photo blanket from your company and I have to say, I'm really happy with how everything turned out. Ordering was easy peasy and the delivery was super quick. When the blanket arrived, I liked the overall look but I did spot a couple of small issues. I got in touch with your customer service team and luckily I got to chat with James Parker. James was amazing and sorted out my problem in no time. He was really professional and polite, and sent me a replacement blanket that was perfect. I was really impressed with the level of service from your team - James really went the extra mile to make sure I was pleased with my purchase. I can't fault the fantastic service I received, and I'll definitely be coming back to buy from you again.
Review about: C W Sellors
Watch purchase for 24th wedding anniversary
Finding the perfect watch for our 24th wedding anniversary was made really easy thanks to the amazing service we got from Jack at this store. It was a special gift from my wife, so we wanted something that was budget-friendly but still meaningful. Jack's patience and expert advice were so helpful in making sure we chose the right watch. He took the time to answer all our questions and helped us find the perfect watch that matched our needs and preferences. The whole experience was really enjoyable, and we're so thankful to Jack and the team at this store for all their help in finding exactly what we wanted. A big cheers to Jack for his fantastic customer service!
Review about: Perfume Plus Direct
LuLu perfume purchase
I bought a lovely perfume for my wife from Perfume Plus Direct. She's always been a fan of LuLu's scent, so I thought it would be an ideal birthday present for her. I was happy to see that Perfume Plus Direct had the best price for this fragrance, so I didn't hesitate to order it. The whole ordering process was easy and smooth, and I was really impressed by how efficient their website was.
Review about: Staysure Travel Insurance
Policy Changes
I was really pleased with how easy it was to update our travel insurance policy. We wanted to change from having two different policies to just one for us as a couple, and it was all done really smoothly. It was quick and simple, with no stress or bother, and it saved us both time and money. It's great when companies make it simple for customers to make changes like that, and this definitely made a positive impression on me.
Review about: Original Penguin
Defective item
I bought this item and it turned out to be completely broken. I contacted Customer Service and sent them some pictures, but they haven't taken any action. I've been trying to find out what's going on, but they keep ignoring me. After waiting for three months, they finally replied, but the issue remains unresolved. It seems like they really don't care once they have your money!
Review about: Offer Games
Xbox disc purchase
I'm afraid I had a bit of a rough time with this company. I ordered an Xbox disc online, but it never arrived. I tried emailing and calling them a few times, but didn't get any response. It was quite annoying to deal with their poor communication and customer service. I really should have checked the reviews before buying from them.
Review about: Fonehouse
Second contract purchase
Kayla over at customer support was really great at sorting out my problem fast and efficiently. Big thanks to Dan from sales, top customer service! This is my second contract with the company, definitely won't be my last because of the amazing customer service I've had.
Review about: Direct Car Excess Insurance
Policy reminder call, shopping distraction
So, this woman gave me a call to remind me about my policy, but I was at the supermarket at the time and couldn't really talk. I told her to call me back later, which she did, and she was really friendly and helpful in getting everything sorted out.
Review about: Travel Trolley
my online ticket reservation
Karthik was really helpful when I was booking my e-ticket online. I really appreciated how patient and kind he was. I wish him all the best! It's a huge bonus for the company to have staff like him.
Review about: ABCmouse
Educational website subscription for children
I've found that the website is quite slow and after six months of using the subscription, I personally don't think it's been very helpful in teaching my child how to read. I'm also a bit disappointed that the website presents evolution as a fact to young children without giving parents the choice to control or adjust the lessons. When trying to set up reading sessions, I've noticed that sometimes the lessons veer off to other activities like colouring or discussions on evolution, instead of focusing on letter sounds like they should. It feels like there's not much control for parents, as you need to keep a close eye and step in often to make sure the lessons stay on track. A lot of the content seems to be more about songs and colouring rather than proper educational materials. Overall, I haven't really seen the kind of progress I was hoping for using this program compared to other options I've tried in the past.
Review about: O'Neill
Shacket purchase for partner gift
I was really happy with my recent purchase of a shacket as a present for my partner. The website was so easy to use, which made shopping really straightforward. The delivery came super fast, and the quality of the shacket was even better than I expected. My partner really adores his gift and has had loads of compliments when he's worn it. I'm overall really pleased with my experience buying from this retailer.
Review about: Want That Trend
Quick delivery and great quality items
Fast delivery and easy returns, prices are great and the items are good quality. The customer service is helpful and efficient, they were able to confirm stock availability when I needed to return a dress because of sizing issues. I would definitely buy from them again, thanks.
Review about: Gifta
Personalised painting for friend
I ordered a personalised painting for my friend and it arrived right on time with excellent printing. I would definitely recommend it to anyone else. The whole process was really easy, and the final product looked absolutely amazing. My friend absolutely adored it too!
Review about: Ergonomic Design
office chair
The office chair I ordered was really comfy and just what I wanted. Buying it was easy and simple, no problems at all with the chair or the delivery. I'm really happy with my purchase from this company.
Review about: Sex Toys
Large penis toys
As a guy who's well-endowed, it can be tough to find toys that fit comfortably. But I found this store by chance and thought I'd give it a try. The lady who helped me out was really nice and suggested some toys that would suit me well. Thanks to her advice, I managed to find a toy that was just right and gave me a fantastic time. They had a great range of products, and the discreet packaging meant my delivery arrived without any embarrassing moments. All in all, I was really pleased with my shopping trip here and will definitely be coming back for more.
Review about: Reverse Life
Vitamins purchase
I never actually purchased these items, but they keep insisting that I did, and now I have to sort it out. It's really annoying!
Review about: Pharmacy Prime
Phenergan for insomnia
I recently ordered some Phenergan from Pharmacy Prime and I must say, I was really impressed with the service I got. They were super quick with their response to my order and the product arrived in just a couple of days. The staff at Pharmacy Prime asked me all the right questions to make sure the product was safe for me to use, which I thought was great. Ever since I started using Phenergan, my insomnia has gotten a lot better with no side effects that I've noticed. Overall, I'm really happy with the whole experience and I would definitely recommend Pharmacy Prime to anyone looking for top-quality pharmaceutical products.
Review about: yoox
Stylish and Unique Clothing
This app has really helped me up my fashion game. Since I started using it, I've found loads of new brands and styles that I never would have come across otherwise. The sales and discount codes for loyal customers are a massive plus too, they always lure me back for more awesome deals.
Review about: Mlb Shop Europe
Tampa Bay Rays jersey purchase
I'm a huge Tampa Bay Rays fan here in the UK, and I was excited to check out your online store to get a new jersey for the MLB games in June. It was a bit of a letdown though, as I saw that only a few players' names were available, and most of them weren't even on the team anymore. I contacted customer service to ask when the stock would be updated, but they told me it's done randomly whenever they get new items in. It's been a whole year now, and the stock is still the same, making it hard for me to show my support for my favourite team.
Review about: Simply Be
Clothing order cancelled
I was really looking forward to ordering some new clothes online, and I thought I'd found the perfect pieces on this website. Once I placed my order and got the confirmation, I was eagerly waiting for the delivery day. But when that day arrived, I checked my order status and was completely taken aback to see that it had been cancelled out of the blue! How could they just cancel my order without giving me a heads up? I felt so let down, and now I can't even reorder in time for when I needed those clothes.
Review about: Philip Morris & Son
Hunting jacket
I ordered this hunting jacket from Phillip Morris & Son, but I still haven't received it. They told me to check with the delivery service they use, who said my package is stuck at a distribution centre in the Midlands. I've had bad experiences with this delivery service before, so I'm not happy that Phillip Morris & Son chose to use them. I hope my jacket arrives soon, but I won't be using this company again.
Review about: Cosmetis
Beauty products
I recently bought some beauty products from this shop and I was happy with how good the items were. But, I had some problems with the delivery. Cosmetis didn't tell me which courier company was bringing my order to me in Colombia. I only found out it was 4/72 and I was let down by their service. They didn't let me know when my order got there and said they had already told me, which wasn't true. The lack of communication and bad customer service really put a dampener on what would have otherwise been a good shopping experience.
Review about: Cotosen
Warm and perfectly fitting sweater
I just wanted to say how chuffed I am with the sweater I got from you lot. It's top-notch - really cosy, fits like a glove, and the material is spot on. I've had it on constantly since it arrived, and everyone's been piling on the compliments. Gotta hand it to you, I'm well impressed with what you've come up with, and I'll definitely be back for more gear in the future. Keep it up!
Review about: We Want Your Motorbike
Safe and easy transaction
I had a really smooth and safe transaction with this company recently. The staff, especially Sarah in the office, was really helpful and knew what they were doing. She went through everything with me and we agreed on a price that worked for me. Ty, who picked up the bike, was on time, professional, and nice to talk to. He looked over the bike carefully and agreed on the price we had discussed. Overall, I had a great experience from start to finish. I might have got a bit more money selling the bike privately, but it was worth it to deal with this company as there were no time wasters or dodgy people to worry about.
Review about: Waveinn
Quick and easy purchase
I have to say, I was really impressed with my experience at Waveinn. The prices were super competitive for the parts I needed, and I liked getting updates on my delivery. All in all, I would definitely suggest giving them a try for all your fishing gear needs.
Review about: Bows Boutiques
Clothing and shoes purchase
As a regular customer at this boutique, I just have to say how much I love their amazing collections. I've picked up everything from jumpsuits and playsuits to dresses and shoes, even a lovely crochet cardigan. Thanks to them, I'm all set for two holidays already. I also can't resist tuning into their live streams on Facebook to get a sneak peek at their newest pieces. The quality, style, and range of clothes they offer really make this boutique stand out from the crowd.
Review about: The Best of Exmoor
Cottage rental for exploring Exmoor
The cottage was just lovely, with a beautiful garden perfect for relaxing after a day of exploring Exmoor on foot. I didn't even need my car throughout my stay as everything was within walking distance. The inside was cosy, comfy, and gorgeously decorated - like a real home from home.
Review about: Prestige Flowers
Flowers for Mum
I sent some lovely flowers to my Mum to cheer her up, and they did the trick! She was really pleased and said they were absolutely beautiful with big, gorgeous flowers in all the right colours. She was thrilled!
Review about: Jollyes
Dog accessories and pet food
I popped into that shop the other day to get some bits and bobs for my dog, like accessories and food. Let me tell you, the staff there were so friendly and knew their stuff when it came to the things they had in store. They really took the time to hear what I needed and gave me some good advice on the different choices they had. I was really impressed by how they went the extra mile to make sure I got just what I was looking for. The things I got were top-notch, and my dog was over the moon with them. All in all, it was a great shopping trip, all thanks to those helpful staff members.
Review about: Evengreener
Double green water butt package
I recently bought the double green water butt package, with 2 x 100litre water butts. I was really happy with my purchase, no issues at all, but I got a plumber to fit the diversion for me. I like that they're made in the UK from recycled plastic, especially if you can't avoid using plastic. The water butts are good quality and they look great, perfect for smaller spaces. With the recent rain, they filled up quickly, so I decided to get two more to link up. It's a bit more than my yearly water rates, but it's worth it to save rainwater from flooding the drains, save drinking water, and use it in the garden.
Review about: MyBag
Beautiful bag, quick delivery
I wasn't quite sure where to get the bag I was after, but when my daughter suggested this company, I thought I'd give it a go. I ordered it on a Sunday night and it arrived by Tuesday. The bag was even lovelier in real life, and it was packed up really well to make sure it didn't get damaged on the way. I'm really pleased with my buy from this company.
Review about: AirHelp
Flight compensation assistance
I got really great help from the AirHelp team about a year after my flight got cancelled. They were really good at keeping me in the loop and making sure I knew what was going on every step of the way. It all went really smoothly thanks to them. I would definitely suggest their services to anyone who needs help with flight compensation.
Review about: World of Roses
Special Son rose
I bought a Special Son rose from your shop not long ago, and I must say I was really impressed with how lovely and healthy it was. It arrived right on time, just as you promised. The only problem I had was with the tag that had the name of the rose, "Special Son." That tag meant a lot to me because I got the rose for a friend who had sadly lost her young son, so it was important that the name was clear.
Review about: Your Stride
Comfy and snug activewear
I recently bought this activewear and it's honestly like being wrapped in a cosy hug all day long! The customer service is top-notch as well - they're always quick to respond to my queries and really polite about it.
Review about: Forever Love
Next day delivery for mother's birthday gift
I was really happy with the customer service in this shop. I'm stuck at home with a long-term illness so I needed a special gift for my mum's birthday and asked for next day delivery. The staff were so kind and understanding of my situation, making sure the gift got to my mum on time. I can't thank them enough for helping me out during this tough period.