All reviews of Moore
Review about: Gigaclear
Minimum speed plan with Gigaclear
When my 18-month contract with Gigaclear came to an end, I found myself facing another price increase. Even though I was on the basic speed plan, the costs just kept going up. I decided to get in touch with their customer service to talk about my options, and luckily, the representative I spoke to was helpful. I managed to negotiate a £5 reduction in my monthly bill, which was a small win. Despite the fact that the prices are still quite high, I was glad to have at least made some progress in bringing them down a bit. Gigaclear has been pretty reliable overall, with no major outages, and I've consistently received the speeds they promised. However, it would be great for loyal customers like myself to be offered more competitive rates, similar to the deals they give to new customers. This seems to be a common issue across the board with service providers, doesn't it?
Review about: Vrbo
Booking payment delayed
I'm a Vrbo host and I faced a problem recently with not getting paid on time for two bookings. Vrbo promised payment when the guests arrived, but after four weeks, I still hadn't been paid. It's been frustrating and put a strain on my finances as I'm owed a substantial £4300. I tried contacting Vrbo multiple times by phone and email, but they were unhelpful and made excuses. It's disappointing to be ignored after providing accommodation services with trust and good intentions.
Review about: Quzo
Laptop purchase
I bought a laptop from an online shop not long ago and I have to say, it was a really great experience. The whole ordering process was really easy and straightforward, thanks to their user-friendly website. The customer service team was also super helpful and quick to respond to all my questions, giving me all the info I needed before buying. And the pricing was pretty good too, especially when you consider the quality of the product. Overall, I was really happy with my purchase.
Review about: Habitat
Double bed
I got myself a new double bed from this store and I'm pretty happy with it. It arrived quickly and in good shape, with all the bits and bobs included. The assembly instructions were easy to understand and it was a breeze to put together. The bed feels solid and looks great once set up. It was definitely a good buy in my book.
Review about: 1pMobile
Switching to 1pMobile
I thought it was about time for a change in my mobile provider. The one I had before was getting way too pricey and locked me into a 2-year contract. So, I did some looking around and came across this company called 1pMobile. They let you cancel with just 30 days' notice, which is great. And the best part is, I can still use the EE network, so I know I'll have good coverage wherever I am. Switching over to 1pMobile was a breeze, and I've been pretty happy with the service they provide.
Review about: Argus Car Hire
Smooth car rental process
I had an amazing time with a car rental company not long ago. Everything went smoothly, from booking to getting the car. It was in excellent condition and had hardly been driven, so I really enjoyed using it on my trip. It was really fuel efficient and the white colour outside kept it cool inside, which was great in the hot weather. The price was fair too, so I'll definitely be using this rental company again for my future trips.
Review about: Aspen Woolf
Quick and supportive purchase process
My experience with this company was absolutely brilliant. As soon as I began the buying process, I felt like they had my back the whole way through. The team were really professional and knew their stuff, they answered all my questions quickly and made sure I had all the info I needed to make a good choice. I'd definitely suggest this company to anyone wanting to invest in property. Thanks for such a great experience!
Review about: Chelsea Megastore
Football merchandise
I really enjoy shopping at this store for football gear. Being a regular customer, I always manage to snag some good deals on a variety of products. My orders usually arrive quickly, and I find it really convenient to shop online. I do tend to go a bit crazy buying stuff for the kids, but the prices are just too good to pass up. I've never had any problems with my orders, and this store has proven to be very dependable.
Review about: Jekyll And Hide
Wallet
I recently got myself a new wallet because my old one was on its way out. The new one is an improvement, but it's not exactly perfect. The front pocket is too tight to comfortably fit a card into, and I've been advised that it may loosen up with use. However, I'm not quite sure how that's supposed to work if I can't even insert a card right now. The main compartment is fine at the moment. So, while it's definitely an upgrade from my old wallet, I might still need to look for a different one to use every day.
Review about: Globehunters
Flight tickets to Costa Rica
So, I was trying to book flight tickets to Costa Rica, you know? I went on this website to buy them. But then, after I put in all my details, it said there was a problem with the payment and told me to give them a call. So, I called them, and they assured me that everything was sorted and that they would send me my flight details in an email. But, would you believe it? I never received that email! Later on, they rang me, saying that the seats I wanted had all been taken and tried to persuade me to pay extra for different seats. How rude is that? In the end, I managed to find the same tickets but at a cheaper price elsewhere. Globehunters, that's not cool. Not cool at all.
Review about: Equestrian Co.
Purchased a halter and lead rope
I bought this awesome halter and lead rope from a company, but you know what? I never received it! I was really looking forward to using it on my pony, but it never arrived. I've sent them multiple emails, but still got no response. I'm starting to think this company could be a scam. I might have to report them and try to get a refund. It's really disappointing!
Review about: Bargain Max
Quick delivery
The delivery was super fast, I was amazed at how quickly my order arrived! The website was really easy to use and ordering was a breeze. I will definitely be ordering again.
Review about: Duracell Direct
Online purchase of power bank
Recently, I bought a power bank online because I gave my old one to my sister who was going on a trip. I really liked the product so I decided to get another one for a friend who had borrowed mine. The Duracell power bank has been great and has worked well. I have been really impressed with the product's quality and I am happy with my purchase.
Review about: Fy
Browsing online
Isn't it so annoying when you mess up while shopping online? Well, I did, but thankfully Ameera saved the day and gave me fantastic service. She was quick, nice, and really helpful. Because of her, I'm not worried about online shopping anymore.
Review about: Pharmacy2U
Prescription medication
I'm someone who needs prescription meds, so I was really happy to come across this online pharmacy. I needed a medication that used to be sold without a prescription but not anymore, and luckily Pharmacy2U had it. Ordering was easy peasy, and I got my meds quickly at a good price. I'll definitely be coming back here for my future medication needs.
Review about: Von Haus
Faulty hedge trimmer
The first hedge trimmer I got was faulty and didn't work properly. But the customer service team managed to swiftly and effectively replace it with a new one that works perfectly. I'm really happy now with the hedge trimmer I've got.
Review about: Addison Lee
Service satisfaction
The driver was brilliant, really polite and professional. He turned up bang on time and even helped us lug our bags. The ride back home was a breeze, super comfy all the way, all thanks to his top-notch driving. Gotta say, I was well chuffed with the service from both the driver and the company.
Review about: Mobit Airport Parking
Rude drivers and long wait times
I had such a terrible time with the airport parking service. The drivers were so unbelievably rude and disrespectful. I was left waiting for what felt like ages just to be able to speak to someone. And when they finally did answer, they were so unprofessional and even started swearing. It was an absolute nightmare from beginning to end.
Review about: Doctor-4-U
Online purchase of medication
I can't fault Doctor-4-U one bit. Everything was great, from checking out medication options online, to getting a prescription easily, and then receiving my order quickly. The whole experience was top-notch. The process was really smooth and stress-free, which is something I really value when it comes to my health.
Review about: Hoppa
Reliable and affordable service
This service is really easy to use, with great prices and super reliable. I've used it in loads of different countries and I wouldn't go anywhere else now. It's honestly such a reliable and budget-friendly choice that I'd recommend to anyone travelling.
Review about: AirCon Direct
Air conditioner unit
I recently bought an air conditioner from AirCon Direct and I have to say, I am really pleased with their service. Ordering it was a breeze, and I found exactly what I was looking for without any hassle. When I went to pick it up, the staff were really helpful and knew their stuff. They even helped me get the 40kg unit into my car and gave me some great tips on how to install and set it up properly. Their knowledge made everything so easy and smooth. I would definitely recommend AirCon Direct to anyone looking for top-notch air conditioning products and great customer service.
Review about: Soufeel
Gift purchase
I bought a gift recently that was not just great, it was also really fun to put together. The customer service was super helpful and quick to respond, which made my whole experience even better. I'd definitely recommend their products and services to anyone else.
Review about: Teleflorist
Received disappointing flowers
I received some flowers at the hospital from Belfast to Galway, and I must say they were an absolute disgrace. There were only 8 sad, wilting sprigs that honestly looked like they were taken out of the bin. It's embarrassing to think that I've been using this company for years, sending such low-quality flowers to customers.
Review about: Simply Be
Credit purchase items
I purchased some things on credit about a year and a half ago, but my monthly payments don't really seem to be making much of a difference in the total amount I owe. It feels like I'll be making payments forever! The amount keeps fluctuating and increasing, which is pretty frustrating. I definitely won't be buying from them again.
Review about: Zap Surveys
Rewards scheme disappointment
This place used to be alright, letting you get rewards for doing surveys. But I'm getting more and more annoyed with it because the payouts are tiny and the surveys are getting rejected all the time. Feels like a waste of time to even bother trying to get rewards now. Really makes me mad to see the pay rate dropping and it's so hard to get anything worth getting. Also, I'm worried about the personal info they want when you cash out rewards. I've decided to give up on it and delete my account, hoping they actually delete it for good when I ask. Good to be rid of this rubbish.
Review about: Antonioli
High-End Italian Designer Sneakers
I recently bought something from Antonioli and it was amazing. I had a bad time with another online shop, so I was happy to find what I wanted at Antonioli and for a better price too! Ordering was easy and I was updated throughout the process. The item came quickly and was just as described, nicely packed. This was my fourth order with Antonioli and once again they went above and beyond. Big shoutout to Antonioli for giving me a top-notch shopping experience.
Review about: Tonies
Toniebox purchase
The Toniebox has been a great addition to our family. It's a lovely screen-free option for my kids to listen to their favourite stories. The hand-painted figures are really well-made and look lovely in their rooms. There's a fantastic variety of stories to pick from, suiting all my kids' ages and tastes.
Review about: fixter
MoT and repair work at a local garage
Finding a good local garage to do my MoT and repairs was easy with Fixter. They kept me updated throughout the process, so I always knew what was happening. The prices were fair, and I felt like I got good value for the work they did on my car.
Review about: Direct Energy
Electricity and Gas
I had a bit of a nightmare with my energy supplier recently. I had this feeling like they were trying to pull a fast one on me by adding on these extra transmission and distribution fees over the festive season. Even though I was using a pretty average amount of gas and electricity, my bill shot up thanks to these cheeky extra charges. So, I decided to give them a call to find out what was going on, and they came out with this vague excuse about pipeline works and maintenance – which I wasn't buying.
After speaking to a few other companies, it became clear that I was definitely being ripped off. On top of that, Direct Energy decided to scrap budget billing for households on low incomes and move everyone onto this "Average Billing" scheme which definitely seemed more beneficial to them than us customers. Luckily, I made the switch to a different supplier and I'm pleased to see that they've got much fairer billing practices and charges.Review about: Dekoria
Borje seat pad covers
I recently bought some seat pad covers for my Ikea Borje dining chairs, and I have to say, I'm really impressed with how they turned out! I went for the intenso premium fabric after taking a look at a few samples, even though it was a bit more expensive. The covers look absolutely lovely and have really spruced up my dining area.
Review about: Beatsons Building Supplies
Building materials for a DIY project.
I recently bought some building materials for a DIY project and I had a bit of a mixed experience with the company's service. They promised me a delivery on a certain date but it didn't arrive as planned. I missed a call from them the day before because I was at work and couldn't answer. I had to give them a ring the next Monday to find out where my order was. They said there were some supply problems causing the delay but eventually, my order was delivered later that same day. In general, the service was a bit lacking in terms of keeping me updated and being on time.
Review about: Nature's Best
Quick and easy ordering
Ordering from Nature's Best was so easy. I just picked out what I wanted, popped it in my cart, and checked out in a couple of clicks. My order turned up on my doorstep only two days later, which was fantastic. It was all so simple and stress-free, which made the whole shopping experience really nice. I'll definitely be ordering from them again.
Review about: SaraMart
Lots of presents, over £170
Oh my goodness, I ordered loads of stuff for presents, didn't I? Spent over £170! Some bits have arrived, but Evri lost the most important parcel 🙄. I contacted the company about it on 18th December and they said they'd sort it out, but it's now 4th January and I haven't heard anything! They even sent the wrong size football top and haven't fixed that yet. Customer service is absolutely rubbish!
Review about: Onward Travel Solutions
Airport transfer booking experience
I recently had a bit of a let-down with a certain airport transfer booking service. I used to use this platform all the time for getting taxis, but after the last time, I wouldn't recommend it to anyone. I booked a taxi from Heathrow Airport Terminal to SO167DN and, to my surprise, I was given a compact SUV instead of the larger car size I needed for my luggage. When I brought this up with the platform, they weren't very helpful and basically said I shouldn't expect more space for my luggage. Their lack of consideration and poor customer service left me feeling frustrated and disappointed. It seems like I'm not the only one who's had this kind of experience, as many others have told me similar stories.
Review about: Nova Direct Breakdown Cover
Quick quote, easy to understand terms
I really liked how easy it was to get a quote on this site. I could see exactly what I was getting and what was included. The website was user-friendly, I didn't need to ask my mum for help. Also, the price was reasonable for what I was getting, so I thought it was a good deal.
Review about: Bimago
Wall art
I ordered this really nice wall art from this company not long ago, and even though the actual product was pretty good, the delivery service was terrible. The painting turned up all messed up and in a smashed-up box, which was a letdown given how much I shelled out for it. I had to get in touch with customer service a bunch of times to sort out a refund, and it was a real pain and took way longer than I thought it would. In general, ordering was fine, but the delivery and service were seriously lacking.
Review about: Smithers of Stamford
Furniture purchase
I had a great time at the furniture store. The staff were really friendly and knew their stuff, they helped me pick out the perfect pieces that suited my budget and style. I was amazed by all the different styles they had and the quality of the furniture was top-notch. I definitely suggest popping into the store yourself for all your furniture needs.
Review about: Marshmallow
Insurance purchase
I bought some insurance recently, and I thought the prices were good. The whole process went really smoothly. Also, the app they gave me was easy to use and really helpful, making everything very easy. I'm really happy with my purchase from this company overall.
Review about: Healing Natural Oils
Plantar wart and cluster of warts treatment
I have to admit, I wasn't too sure about trying out a natural oil to help my son's plantar wart and cluster of warts on his pinky toe. But I came across some really good reviews, so I thought I'd give it a go. And you know what, I'm really pleased I did! Just over a couple of weeks of using it regularly, those warts began to go black and eventually fell off, revealing smooth, healthy skin underneath. What really amazed me was that the treatment didn't hurt my son at all, unlike some of the other more aggressive procedures out there.
Review about: The Terrace Store
clothing and merchandise
I recently bought something from The Terrace Store and I have to say, I was really impressed with the whole thing. Firstly, the website was easy to use and I found what I was looking for without any hassle. The packaging was top-notch and my items arrived in great condition. The clothes and other stuff I got were really good quality - the hoodies were thick and warm with a modern style, and the mugs were bright and really nicely made.
Review about: Hawkers
Sunglasses purchase
I've been a loyal customer of this company for quite a while now and I've always been happy with their products. However, over the past year, I've noticed that their customer support has really gone downhill. When I recently purchased a pair of sunglasses, everything seemed to be going well until I didn't get any tracking information after the initial confirmation of the sale. I waited for more than a week and tried contacting customer support several times, but I didn't hear back from them at all. The sunglasses finally arrived after two weeks, but the lack of communication was really disappointing. In addition, a pair of sunglasses that I bought less than a year ago ended up breaking. I sent all the necessary details and images to customer support, but they still haven't got back to me. The lack of communication and support from this company is worrying and really disheartening, especially for a loyal customer like me.
Review about: Soho Home
Wall lamps for a client
I bought two really nice wall lamps for a customer, but one of them had a problem. I got in touch with customer service and Georgia sorted it out by sending a replacement part. The lamps look amazing and the customer is really pleased. Thanks for resolving the issue so promptly!
Review about: Ego
Next day delivery
I paid extra for next day delivery, but it's been four days and my order still hasn't been processed. I know delays can happen, but this is just not on. I was hoping for better service from this company. It's all been a bit disappointing, to be honest.
Review about: Jolse
Expensive purchase, bad customer service
I couldn't believe it at first, but it turns out those bad reviews about this company's customer service were actually true. I've been trying to get in touch about my order, but their email address seems to be non-existent. How on earth am I meant to find out what's going on with my order when it's just been sitting there without shipping for so long?
Review about: Free VPN Planet
Free VPN, one-day use
I tried out this free VPN and thought it was alright to begin with. But the next day, BBC iPlayer was like "nope, you're not in the UK," even though the VPN was meant to place me in London or Leeds. I checked my IP and traceroute and realised I was actually in Amsterdam. I'm not gonna bother giving the paid version a go after that.
Review about: Biomel
Bottles of shots for my health condition
I recently bought some shots from this company, thinking they might help with my health issues. Turns out, I was really let down because these shots didn't do anything positive for me. I really thought they would be helpful, but they ended up being a waste of money. I followed the instructions properly and gave it a fair shot, but I didn't see any improvements at all. It's always disappointing when a product doesn't live up to its promises, especially when it's about your health and how you feel. I won't be buying from this company again.
Review about: Warehouse Fashions
Dress for a wedding
I bought a dress from Warehouse Fashions to wear to a wedding, but the whole experience was a total nightmare. I chose the 5-7 day shipping, but more than a week went by and I still hadn't got the dress. When I contacted customer service, they told me my order had been cancelled because they couldn't fulfil it. It was not only disappointing but also unprofessional how they didn't let me know about the cancellation. I definitely won't be buying from Warehouse again.
Review about: City Plumbing
Pipework for my bathroom
Oh my goodness, the delivery service from this place is absolutely fantastic! They delivered the pipework for my bathroom really quickly and right when I needed it. The information on the goods was really helpful and made me feel really confident about my purchase. Also, the customer service was first-rate - friendly, quick, and completely satisfying. Thank you very much!
Review about: Warner Leisure Hotels
Weekend getaway
I stayed at a hotel recently for a weekend break and, although it was nice and the food was good, it didn't quite meet the same standards as other places I've been to. The staff seemed overworked and there weren't many activities to do during the day. The billing system was a bit of a mess too. Overall, I did enjoy my stay but they really need to improve if they want to compete with places like Sinah Warren.
Review about: euroLens europe
Contact lenses
I recently bought some contact lenses for my upcoming holiday and honestly, the service from this company was a complete let down. They originally said the lenses would arrive early September, well in time for my holiday on the 22nd, but the delivery date got changed three times and now I won't get them until October. When I tried to cancel my order through customer service, they said it had already been shipped, even though I hadn't been informed. To make matters worse, there was an unexpected customs charge and processing fee when they arrived. This whole experience was a joke and I won't be using this service again. Thanks for messing up my holiday plans, EuroLens.
Review about: 2GO Software
Bought virus protection software
I bought this really good antivirus software last year and they actually reminded me when it was going to expire, which was great! I just clicked the link they sent me and renewed it really easily. I paid with PayPal, got the license code by email, and had no problems at all. Quick and great deals from this place.
Review about: AirHelp
Quick and stress-free claim process
AirHelp was such a lifesaver when my flight got delayed. All I had to do was give them the stuff they needed and they took care of the rest, even going as far as legal action. It's true their fee is a bit steep, but the ease and expertise they bring make it worth it. I'd for sure suggest AirHelp to anyone dealing with flight problems.
Review about: Oasis Fashions
Trying to return order
Hey there, I've been struggling to reset my password on the Oasis app for ages now. I've been trying to get in touch with them to return my order, but haven't had any luck. I mistakenly sent emails to the incorrect address they gave me, and now I've missed the 28-day return deadline. Can anyone please help me sort this out as soon as possible? I really need my money back!
Review about: Cotton Traders
Trousers and a Jacket
I recently bought a pair of trousers and a jacket from this shop, and I have to say I was really impressed with how good they were. The fabric was strong and of good quality, and they fit perfectly. I’ll definitely think about shopping here again. The customer service was also really great, the staff knew their stuff and were really helpful. I’d definitely recommend this shop to anyone who wants to buy top-notch clothes.
Review about: Vytaliving
Quick and efficient ordering
Ordering from this place was so easy, I didn't have any trouble finding my way around the website or getting my order sorted. But when a hiccup came up with my delivery, the customer service team sorted it out in no time. I was really impressed with how smoothly they fixed everything up.
Review about: Irish Ferries
Trip to the island
I really used to enjoy coming here, but recently it's been taking so long to actually get on the boat. Plus, there never seems to be enough room for everyone. I reckon they should sort out their timetable and bring in some bigger boats!
Review about: Von Haus
Quick dispatch, good quality, stylish chairs, missing item replaced without hesitation
I ordered some things from Von Haus and they arrived really quickly. The chairs are great, they look cool and are really good quality. Unfortunately, one item got lost in the post but they were really quick to send me a replacement. It was so kind of them to do that!
Review about: Smarty
Speedy and reliable internet service
I have been using this internet service from Smarty for a while and I have to say, it's been pretty smooth sailing since I started. The speeds are as good as they said they'd be, and I haven't had any big problems at all. There was a bit of downtime when they were doing some work nearby, but they let me know ahead of time so it wasn't too much of a hassle. All in all, I'm happy with the service I've been getting.
Review about: RunnerInn
Running Shoes
I bought some running shoes from an online shop recently and honestly, I was pretty let down by the whole thing. It felt like forever for the shoes to turn up, and on top of that, I got hit with some unexpected customs charges that no one warned me about. It was a real nasty shock and left me feeling pretty disappointed. If only the company had been upfront about those extra costs, everything would have been a lot smoother.
Review about: Oasis Fashions
Beautiful dress
I just bought the most lovely dress from that shop, and honestly, I'm really impressed. The dress is such good quality and fits me perfectly. The customer service I got was amazing, all thanks to this really helpful person who really went out of their way for me. I'll definitely be going back there for more shopping in the future.
Review about: 2GO Software
Norton Antivirus Installation
I was really happy with the assistance I received when setting up Norton Antivirus. I had a bit of trouble because of a setting that was wrong on my chromebook, but the support team sorted it out quickly. I thought the service was fantastic, so thank you!
Review about: 247 Home Rescue
Service plan
Just had a landlord service visit on my boiler. After turning up late after chasing them, the engineer arrived with a dodgy excuse.
8 minutes later he was finished. This included a cp12 check and a top up of inhibitor for £25, there is no way this work was able to be carried out this quick.
I have bad feelings about this company...
Got another property being serviced next week... Let's see if I get another poor service visit.
Think again before signing up to them, I will be cancelling