All reviews of Joel
Review about: Giulio
BOSS belt purchase
I bought a designer belt for my husband from this store when they had a sale on. Unfortunately, when it came, I noticed a big cut in the leather, which meant he couldn't wear it. I contacted customer service to explain the problem, but they weren't very helpful and didn't resolve the issue. I tried calling their actual store too, but they said they couldn't help me. The service I received was really bad, and I won't be buying anything from there again. They should have mentioned that the item was damaged, and customers should be treated fairly and have their problems sorted out by customer service.
Review about: Sneakersnstuff | SNS
Exceptional service from customer service
I had a really good experience with the customer service at this company recently. I just wanted to say a big thank you to Valerie for going above and beyond to help me with my purchase. She was so professional and attentive, which made my shopping experience really easy and enjoyable. It's always nice to come across such dedicated and helpful staff members. SNS should be proud to have Valerie representing their brand.
When it came to delivering my order, it arrived the very next day and was in perfect condition - double boxed and well protected. It was clear that SNS takes great care in making sure their products arrive safely and on time.
Overall, I'm extremely happy with the level of service I received from both customer service and the delivery team. I'll definitely keep supporting this company for their exceptional service and attention to detail. A big thank you once again to Valerie and the whole SNS team for such a fantastic experience.Review about: Merci Maman
Adorable bracelet purchase
I was really pleased with how they kept me in the loop about each stage of my order. The bracelet I bought was top-notch quality, I'm so happy with it. It was a tad pricey, but I get that there aren't many things like it out there, so I'm cool with that. I absolutely adore my bracelet and would totally buy from them again.
Review about: Jollyes
Cat food for a fussy eater
I went to the shop not long ago and I was really impressed by how helpful one of the staff members was. The young lady who helped me really went out of her way to assist me in finding the perfect cat food for my very fussy feline. She knew all about the various protein levels and other bits and bobs in the products, making sure I picked the right one for my pet. Thanks to her suggestion, my cat really enjoyed the new food, so I'll definitely be going back to get more in the future.
Review about: Fabb Furniture
New sofas purchase
William Sankoh was really helpful, not pushy at all. We went to lots of different stores, but this one was definitely the best. We can't wait for our new sofas to arrive!
Review about: Dealbuyer
Electronics
I wasn't sure about buying from here at first, but I thought, why not give it a go after seeing all the good reviews and knowing I could pay securely. I was really pleased with what I got for my money, the quality was top-notch across the board. I'll definitely be coming back to buy more in the future.
Review about: Just Geek
Cool stuff
I love ordering cool stuff from these guys, it's always awesome! They make sure the package arrives safely and on time, which I really appreciate. I can't wait to get more new things from them in the future. I'll definitely be on the lookout for their amazing deals. Thanks a lot!
Review about: Flooring365
Sample flooring piece purchase
I must say, I've been really impressed with the customer service from the sales team at this company. Richard and Abi knew their stuff and were super helpful, they gave me all the info I needed to make a good decision about what to buy. The sample flooring I got was top-notch and it came on time, so I could check it out at home before making up my mind. All in all, I'm really happy with the service I've had.
Review about: Pondkeeper
Pond liner and underlay purchase
I just want to say a massive thank you to the customer service team for all their help with my recent purchase of a pond liner and underlay. I couldn't be happier with the product, it's exactly what I was looking for to complete my garden pond project. Laurie was an absolute star, she went above and beyond to give me all the information I needed to make sure I was making the right choice. The communication was spot on and my order was sorted out super quickly. The after-sales service was top-notch too. All in all, it was a really easy and stress-free shopping experience.
Review about: MAM Originals
Tight and uncomfortable jewellery
The jewellery looked amazing on the website, but when I got it, I was disappointed. I have thin wrists, but the Gold bracelet with the large bar was so tight and uncomfortable that it hurt to wear it. The Body jewel lip cuff in 18K gold finish didn't fit my lips well, and the Asymmetric gold ear cuff kept falling off. I only wore these pieces once and I don't think I'll wear them again. I just feel like I wasted my money in the end.
Review about: Rebecca Rhoades
Luxurious fabric, fabulous dresses, amazing adjustments
I recently bought two dresses from this shop and I must say, they were absolutely lovely. The first dress was for my daughter's wedding and the fabric was just so luxurious. Going to the studio was really nice and when I wore the dress, I felt like a million dollars. I received loads of compliments on how great I looked that day. The second dress I got was for evening wear and let me tell you, I felt fantastic in it as well. Rebecca even made some adjustments to make sure it fit me perfectly. I would definitely recommend this place for any occasion.
Review about: FFX
Makita tool purchase
I recently purchased a Makita tool online and later discovered that the company didn't actually have it available. They continued to sell more units even after I had made my purchase. When I contacted them regarding my order, they informed me that they were waiting for their supplier to restock. I found it quite frustrating as they essentially used my money to order from a wholesaler and then sent it to me without my consent. This is not acceptable; they should have been transparent about the situation. I am definitely planning on lodging a complaint with eBay about this.
Review about: hiyacar
Quick Customer Support
I've had a brilliant time using this car-sharing service. Anytime there was a problem, the customer support team sorted it out super quickly. I've been using them for 2 years now and I don't plan on stopping any time soon. The website is easy to use, making it simple to book a car for any event. They have a great range of cars to choose from which cater to all different needs and tastes. Booking and returning the car has been smooth sailing every time.
Review about: Baukjen
Lovely new jacket, useful and attractive addition to my wardrobe.
I recently bought a really nice new jacket from your website and I'm so happy with it. The jacket was even better than I expected and it's exactly what I wanted. The quality is amazing and I know it will be a key piece in my wardrobe for a long time. I'm grateful for the quick delivery and easy shopping process. Thanks for such a great product!
Review about: CBD One
CBD products
The service I got from CBD One was really great. Ordering was a breeze and the customer service was top-notch. It was nice to have someone who actually cared about my order and was there to help with any questions or worries I had. This personal touch definitely made a big impact on how I felt as a customer. Thanks for the fantastic service.
Review about: Big Blue Travel Cover
Travel insurance
This company is a total nightmare to deal with. I bought travel insurance but had to cancel my holiday because of something unexpected happening. They ignored me for months until I finally spoke to someone online. They said I wasn't covered because of a technicality to do with the coronavirus outbreak, even though I'd bought the insurance three months before that. They won't stick to what they agreed to and I don't think I'll ever get my money back. Avoid them at all costs - they're a bunch of dishonest criminals.
Review about: Media Storehouse
Framed Print
I was expecting the framed print to have a real engraving, but unfortunately it didn't. It was a bit disappointing but my fault for not looking closely before purchasing. They should probably provide a clearer description next time.
Review about: AirHelp
Service review
I had a really good experience with the company's service recently. Even though my case was more than a year old, they decided to take it on again and actually managed to get me some compensation. I was really impressed by how dedicated they were to helping me solve my problem. The customer service team was always quick to respond and kept me updated every step of the way, which I really liked. In general, I'm really happy with the service I got from the company.
Review about: Ultimate Drinks
I bought some drinks
I ordered some drinks and they arrived in the package as expected, but they took ages to arrive! I attempted to email them regarding the delay, but never received a response. It's not cool, mate.
Review about: Next Divan
Good base, sturdy, fabric looks expensive, no holes for headboard
I'm well chuffed with the bed I bought - it arrived on time and it looks absolutely stunning. The fabric is top quality and gives off a posh vibe, which is always a nice touch. Surprisingly, the base of the bed is quite light, making it a doddle to move around but still sturdy once it's set up. However, I was proper gutted when I realised there were no holes in the bed for the headboard to be attached. The instructions clearly said there should be holes, but they were nowhere to be seen. So now I'm stuck with a useless headboard and feeling proper frustrated.
Review about: Housekeep
Cleaning service
I wasn't too sure about using the company at first because I hadn't met my cleaner before, but she turned out to be really nice and did a fantastic job! The app was really easy to use and made everything a lot simpler.
Review about: Disney Holidays
Refund delay due to COVID-19
I had a really bad time dealing with this company when I tried to get a refund for a holiday that got cancelled because of COVID-19. We rescheduled our trip for September, but it's now July and we still haven't got our money back. On top of that, they charge £20 every time you call them, which is a lot of money my friend had to spend trying to sort this out. The way they've been ignoring us and not telling us what's going on is just terrible and not OK at all.
Review about: Shop4World
Item with low prices
At first, I wasn't sure about giving a new company a go because their prices were so low - I was worried the quality of the item and service wouldn't be up to scratch. But, I was really pleasantly surprised when my item turned up within a week and in perfect condition. Plus, the price I paid was the cheapest I could find online, so it was a total bargain. Overall, my experience with this company has been better than I expected, and now I'm a happy customer.
Review about: Preppers Shop
Camping gear purchase
Recently, I bought some camping gear from this shop and I have to say, I'm really impressed with the quality of the products. The customer service was top-notch, the staff were really helpful and paid great attention to what I needed. My order was sent out quickly and arrived sooner than I thought. Any problems I had were sorted out quickly and effectively. It's clear that this shop really cares about its customers and goes the extra mile to make sure they're happy. I definitely suggest giving them a try and telling others about this amazing shop.
Review about: 2GO Software
VPN and Anti-Virus Software
I recently bought a VPN and Anti-Virus Software from this company. I had an issue with the price of the Anti-Virus Software on my invoice. When I told them about it, they fixed the mistake by giving me the software for free. However, I had already opened the packaging before I noticed the 8 euro price difference. Because of this, I couldn't return the software for a refund. Dealing with the situation was annoying, and in the end, I couldn't get my money back. Even though I didn't even install the new Anti-Virus Software, I still had to pay for it. This whole situation has left me unsatisfied and frustrated with the customer service from the company.
Review about: More Than Accountants
Quick response and issue resolution
I recently had the pleasure of dealing with someone from this company called Tajalla Tariq. I was really impressed by the great service he provided. He not only responded quickly to my question but also fixed my problem efficiently and promptly. I could tell he knew his stuff and was confident in his ability to help me with my concerns.
Review about: I Saw It First
Premium next day delivery issue
I recently had a problem with my next day delivery purchase and I have to say that the customer service I got was really great. I couldn't get the premium service to work, so I messaged the company on Instagram and a lady called Lauren helped me out. She sorted my issue on the same day and did it very professionally. Lauren wasn't just helpful, she was also really nice and let me know that the service was no longer available. As a way of saying sorry for the trouble, she even offered me something as a goodwill gesture. Overall, I was super impressed with how the company handled things and I want to thank them for their help.
Review about: Dobies
Small plants, couldn't plant
I recently bought some plants from a store and, honestly, two of them were extremely small. They were too tiny to even plant in the ground. It was really disappointing, you know? I don't reckon I'll purchase from there again, I'm afraid.
Review about: Easy Bathrooms
Shower purchase
The folks at the shop were really helpful and understanding when I bought my shower recently. They really went out of their way to make sure I got everything I needed, even when a few things didn't go quite right. They communicated well and sorted out any problems quickly and in a really professional manner. I'm super impressed with the customer service I got.
Review about: WoW Tickets
London family trip tickets
As someone who had never heard of WoW Tickets before, I was a bit worried about buying tickets for our family trip to London. However, I was really pleased with how well the company kept in touch with me. We got our tickets (complete with QR codes) and clear instructions the day before our trip, and they even sent a thoughtful WhatsApp message to let us know they'd arrived safely. Their communication really put my mind at ease and made me feel sure that WoW Tickets are professional and dependable. I definitely wouldn't think twice about using their services again in the future.
Review about: Cosmetify
Parcel arrived on time
I was really happy with my recent purchase from Cosmetify. Ordering was super quick and simple, and I managed to find exactly what I wanted without any trouble. The service I got was top-notch, with clear communication the whole way. The prices were fair and competitive, giving me great value for the quality of the products. I was particularly impressed by the quick delivery of my parcel, which arrived on time and in perfect condition. All in all, my experience with Cosmetify was really positive and I'll definitely be coming back as a customer.
Review about: ZipVit
Phone order, polite and helpful customer service
I called this company to place an order not too long ago, and I was really impressed with how friendly and helpful the person on the phone was. They made sure I was getting the right item and the whole process was really easy and quick, which I was grateful for.
Review about: c-date
Premium subscription
I went and signed up for this premium subscription on their website, but now I really wish I hadn't bothered! I thought I'd cancel it before the 7-day trial was up, but I just couldn't work out how to do it. They kept saying to cancel on the homepage, but there was no sign of it anywhere! It's beyond frustrating, and now I feel like I've been completely scammed.
Review about: ASDA Tyres
4 new tyres for my car
I bought 4 new tyres for my car from this company and I have to say I was really impressed with the whole experience. The website was simple to use, letting me compare different tyre choices before I made my decision. The prices were good and it was easy to place my order. I selected a local tyre fitter to put the tyres on, and I'm really pleased with how it all turned out. Island Tyres - Team Protyre on the Isle of Wight gave me fantastic service.
Review about: Wellgard
Probiotics purchase
The customer service is absolutely brilliant - they always get back to emails promptly and even sent out a replacement order when mine didn't arrive. I really love their probiotics!
Review about: Magazines Direct
Subscription with promised free gift
This company has been an absolute nightmare to deal with. I made the mistake of getting two subscriptions in the summer, tempted by the promise of a free gift. Little did I know that I would be in for months of frustration and disappointment. The free gift never arrived, and despite many attempts to follow up, I have had no success. Promises of callbacks and deliveries have all come to nothing, making me feel like I have been tricked. It's really frustrating to deal with a company that is so careless towards their customers and their promises. I wish I never signed up and had read reviews like this one before trusting them.
Review about: UK Sport Imports
Trampoline purchase
I bought a trampoline from UK Sport Imports recently and I must say, it was a great experience! I placed my order on a Tuesday and was thrilled when I got a notification that it would arrive in just three days, way sooner than I thought. When the trampoline turned up, it was really well packed. I did have a little trouble with the instructions at first, but it was sorted out quickly. The trampoline itself is top-notch and feels like it will last even with my little boy bouncing around on it. It's definitely a win!
Review about: Clearance XL
Various household items
I recently bought some stuff from Clearance XL for my house, and the things were alright and cheap, but the delivery service was a letdown. I chose a delivery time, but DHL, the delivery company they used, messed up big time. They gave me three different times on different days, and the last delivery was over an hour early. This lack of being on time and telling me what's going on is just not on, it messed up my plans and caused hassle. I got in touch with Clearance XL to moan about the delivery, but they didn't bother to get back to me or sort it out.
Review about: Etyres
Bad tyres, always late
I bought some tyres online, but they arrived late twice, so I had to cancel my appointment. It was really frustrating because they didn't even bother to let me know that the tyres hadn't shown up. I ended up wasting loads of time!
Review about: Kiltane
Sale fraud
I reckon this shop in Oxford is a right rip-off. I picked up a product that was supposed to be on sale but ended up getting charged the full price when I went to pay. And get this, when I went back to return it and get a refund, they told me it wasn't an option. It's a total disgrace on the company's part and just goes to show their dodgy ways and terrible customer service. I'd suggest avoiding this place like the plague and taking your business elsewhere.
Review about: Ryman
Printer help
The woman who assisted me was so lovely and really clued up on printers! Everyone there was so friendly and cheerful, it's great to see such good customer service. I'm really looking forward to going back soon!
Review about: Beauty Base
Makeup products
I was really impressed with the variety of makeup products at Beauty Base. The staff there were so friendly and really knew their stuff, they helped me pick out the best shades for my skin tone. I loved how they kept me updated on my order too, it made me feel well looked after. I'll definitely be going back there for all my beauty bits from now on.
Review about: FiveTech
Unsatisfactory service experience
I had a really disappointing experience with the company. The customer service was no help at all, taking ages to reply to my questions. They even asked for personal details like a photo of my payment card and ID, which felt invasive and not needed. On top of that, they wanted me to give up my right to claim for any losses in delivery, which was just shocking given how much I spent. I had expected better service from a company with such a good reputation, but they didn't seem bothered about fixing things. All in all, it was a terrible experience and I'd recommend steering clear of their services if you can.
Review about: Scarosso
Late Delivery
I ordered a pair of shoes back in January 15th, as they were on pre-order and supposed to arrive within 2-4 weeks. But it's been over 10 weeks now and they still haven't turned up. The company hasn't even got in touch to explain the hold-up, and it's really starting to bug me.
Review about: CarFinance247
Smooth car financing process
I was really pleased with the great service I received from the team at CF247. My account manager, Lazim Choudhury, was brilliant. He was really patient, professional and made sure I knew what was going on every step of the way. Big thanks to Samir and Steve for their help too. The payment to the dealer was sorted super quickly, which was impressive, but I do think they could give clients feedback a bit faster. Despite that, I had a fantastic experience overall and I'm really happy with the service I got.
Review about: CBD One
Absorb Plus purchase
I met the owners of the company back in 2019, and I must say they really impressed me with their knowledge, honesty, and genuine eagerness to help customers. Ever since then, I've been using Absorb Plus, and I can honestly say it's the best CBD product I've ever come across. I've tried different CBD products from other places, but none have come close to the quality and effectiveness of this one. Huge thanks to the team at CBD One for creating such an outstanding product.
Review about: MusicGurus
Blues guitar beginner course
I've just bought a beginner blues guitar course, and I've got to say, it's been brilliant so far. The instructor really nailed it with the introduction to blues music, breaking it down in a way that's made it much easier for me to get my head around. I've always found blues a bit of a struggle, but this course has made a real difference. The lessons are laid out really well and easy to keep up with, and I'm grateful for how clearly the instructor explains things and demonstrates techniques. The extra materials and exercises have also been super helpful in improving my learning.
Review about: Moss Bros
Frustrating shopping experience
I went to that shop the other day and it was a complete nightmare. Couldn't find anything that actually fitted me properly, and on top of that, the staff couldn't have cared less about helping me out. They didn't offer any help or even pop in to check on me when I was in the fitting room. Needless to say, I won't be bothering to come back here again!
Review about: Toolden
Fast delivery + helpful pick-up reminders
I ordered something and it arrived pretty fast. They offered me the choice to collect it from a nearby shop, which I thought was great. They also sent me plenty of emails to remind me to pick it up, which was useful because I tend to forget things with my busy schedule. The price was reasonable too, so I'm pleased with my buy.
Review about: Vapoholic
Wrong order
I ordered something recently, but got sent the wrong stuff by mistake. I emailed customer service straight away to sort it out and they said they'd give me a refund. However, even after sending them a few more emails, I still haven't got my money back. They were quick to respond to me, but they haven't followed through with what they said they'd do, which has left me feeling let down by the whole thing.
Review about: Only Oak Furniture
Large bookcase purchase
I bought a big bookcase from this furniture shop not long ago and I have to say, I was really impressed with the whole thing. The description on the website was spot on, exactly like the ad, and it arrived on time and in perfect condition. The bookcase is top quality and it has made my living room look even more beautiful. I'll definitely be going back for more furniture in the future.
Review about: Smiths TV
TV rent
My outdoor event that was to accommodate people in their thousands was coming up and the venue was an open field. The choice of an open field was to create the right spacious environment that can accommodate large crowd as was expected. So I needed to do lighting and mounting of TVs in strategic positions for close viewing of activities by the attendees. While every other thing was set, TV mounting almost caused a setback to the event. The source at which I earlier hoped on disappointed and thankfully, Smiths TV had available TVs and other items. I quickly contacted and rented the TVs from them, then mounted them at various strategic places and I was able to host the event successfully with everyone having a close view of all the activities that happened. I give it to Smiths TV for being there at such a time.
Review about: Name Necklaces Direct
Necklace
As the first child of the family, I know the sacrifices my parents paid for the sake of their children, for example, myself and other siblings. For that, I don't think anything or gift can pay him back. But being his 65th birthday, even though he may no longer be that strong health wise but he is doing well and we his children came together to present him a customized necklace as his 65th birthday gift. We went on market survey both online and offline, comparing different factors like prices, handcraft skills, raw materials and others. Name Necklaces Direct was just what we wanted. We ordered. In not later than the estimated delivery time, Name Necklaces Direct professionally and skillfully finished the customized necklace and delivered same to us. It was a nice handcrafted piece of jewellery. Most importantly, was so loved by my dad. Thumbs up for Name Necklaces Direct.
Review about: Shaw Academy
Graphic design
Easy going, at your own time, good material, good explanations.
Review about: Smashinn
Quality products
Excellent ..
I am a tennis player since 2003 , using Head brand.
My junior (son) now playing good ,and so I have purchased a branded racket from Head Graphene 360 Extreme,dynamic 16/19 string pattern, help in extra spin. Grip is solid ,price is little higher side.
But my junior is very happy.Review about: Simon Carter
Thanks .. Simon Carter
My order no. two Corduroy Vintage Grey shirt I received .
Thanks for timely delivery
Sorry for previous comment when delivery was not on time and I was written some harsh language.
Shirts apparel is a class and color is superb. Believe me I will keep buying from here as long as possible. I have no issue now.Review about: Blue Tomato
Good product
Very selected items of fashions Blue Tomato is selling .
I had very few experiences with this shop. One Patagonia Jacket and Van shoes received after 3 days of booking recently.
Delivery was not on time but we're good as specified . Color and apparel of Patagonia is really up to the mark but van shoes was not as per my expectations. But when I see what I paid for, this is better of course not good.
Delivery is also free above 40 pounds which is very much simple as most of the great products are more then minimum requirements for free delivery.Review about: John Smedley Outlet
Last season collection
Hi This is Joel , a student from east London. I have latest and classic collection of apparels from hat to shoes.
During my search I Found "John Spedley shop" who are selling last season stock of various segment of clothes. Good thing is they have huge collection and I found my cloth like Jackets,shirts and waistcoat.. Prices are affordable and delivery on time.
One thing irritated me, before login there website I failed to get into their web store.
But this is didn't cost me
But any new customer may dislike it.
As I said they have huge collections and variety, any one can find something for someone.