Floraqueen26 reviews
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flowers
I ordered flowers from Flora Queen to be delivered in Berlin for a family reunion. I received an email from Flora Queen indicating that the flowers were "on their way" and that they would update me when delivered. But the flowers were never delivered, which was embarrassing. Flora Queen took my money, of course. A total of 51 euros. I have tried to contact them by email, on their website, and by telephone, and have received no response. When I call their UK phone number, the outgoing message says that they don't take phone calls, and they redirect me back to the website. I have tried to access my account, or to create a new one, and the website freezes. Worse than worthless! This is a total ripoff! Do not order from this scam outfit!
Flowers + jar + card
Do not trust this company! They offer the delivery of flowers for special days but they fail to deliver on time and when the flowers arrive they are not what showed on their website and fully dead. The customer service is a joke! The DHL link they shared never said "on delivery" and when I noticed the flowers were not arriving on time, I contacted them and they said I should not trust the DHL link. Then why the ... did you share that in the first place? I requested my refund but they said their delivery policy says the flowers may arrive late and in that case, they just refund the delivery service (10 euros out of the 80 I paid). This is a complete scam! why do they offer a service they can not meet.
Flowers
I never write reviews on the services provided by vendors, but today, Floraqueen really outperformed everyone else … This is simply astonishing
While on the business trip, 11000 km away from home, I decided to send flowers (and a teddy bear) to my daughter on her 10th Birthday (Order number: 77801107). This should be nice, simple, and very sweet …
This awful vendor (Floraqueen) was able to ...-up even this simple task and spoiled a Birthday for 10-year-old girl. Thanks to you, little girl will cry during her Birthday thinking that her father forgot that very important day in her life.
You do not understand that you are transporting much more than just flowers and if you are not capable on delivering on your promise, do something else with your life.
Do not devastate lives of other people with your ignorance.Birthday Flowers
Avoid like the plague.
Flora Queen failed to deliver Birthday flowers.
They have also failed to refund the purchase price.
Would never use again. Fraud? .£60 worth of flowers
Due to be delivered on the Sunday and didn’t arrive until the following day. I have sent at least four messages to FQ who, on one occasion confirmed they would contact me. They haven’t. I consider this company to be unprofessional and completely uncaring of their customer service when things go wrong as they obviously do judging by the reviews. I would very strongly suggest you buy your flowers from another trader. I did warn you FQ that I wouldn’t let this rudeness of yours go without further complaint. You should be ashamed of your company.
Only to add that NO, I wouldn’t buy from FQ again. I seemed to have missed the part where I should have added No!
Flora queen
Floral Con Artists
Hello to all, I would like to tell you that on Monday 14 December , I ordered for a large bouquet to be delivered to a very large solicitors practice in Budapest, Hungary, on Friday 18th December.
Needless to say , the flowers were not delivered. when I enquired through their website on Monday 21st , I was assured that they would come back to me in a couple of hours. they did come back in the early afternoon, to tell me that my flowers had been delivered. I checked with a contact in the office in Budapest , and was told that indeed , nothing had been delivered. when I complained again late on Monday evening, I got a sincere apology for them telling lies.
Well , as I write this 24 hours , and several complaints later, nothing has been delivered
All I have to say now , to tell everybody out there Never, never spend you money with Floraqueen, they are not to be trusted. Never USE THEM
About Floraqueen
Do you have relatives or friends who mean a whole lot to you and you would love to surprise them during their anniversary, birthday or any special occasion they hold dear? Are you in search of a flower delivery company? How would you love to shop for a vast variety of flowers for just any occasion you can think about? If you’re in search of the aforesaid service then you’ve got to continue reading. Floraqueen is a company that specialises in the delivery of flowers when customers place their orders irrespective of locations via their local florists. But how do they get their flowers? Can one send flowers to people abroad? How much is the cost of delivering flowers? Are their flower delivery services expensive? Can an order be cancelled or changed after it has been amended? Can orders be placed via phone? How long is the duration between when an order is placed and when it arrives? Do they have testimonials or reviews from existing patronage giving credence to the validity of their services? How do customers keep track of their orders? How flexible are their return services? We may not have all the answers you seek but we suggest that you read the independent assessment of Floraqueen to get good enough answers.
About Floraqueen
Floraqueen have been delivering online flowers since 2004. They are affiliated with a plethora of florists around and across the globe. They assert to be experts in international flower delivery with their delivery services spanning over 100 countries worldwide. Floraqueen works by allowing customers to choose where and when they want the surprise and once they’ve selected their bouquet they can personalise their flowers with greeting cards, boxes of chocolates or even champagne.
Product and services of Floraqueen
Floraqueen offers the following range of flowers for the following occasion they include feel good, birthday, love and romance, new baby, and sympathy. Flower types include roses, red roses, lilies, and gerberas. Bouquet colour includes red flowers, white flowers and pink flowers. They also provide delivery for some selected plants. Their gift collection includes chocolate baskets and baby gifts. They also have a placement where interested florist can join them in providing their stock of flowers. Customers or prospects can select from the following collections which include all you need is love, celebrate good times, best sellers, and congratulations. They also have their newsletter that provides information on the latest collection of flowers available and all their exclusive collection.
Compliments, complaints, and tips for Floraqueen
Have you used their flower delivery services before now? If you have let us know what you think about their services? How would you rate their customer care service? Did you or the recipient of the order receive your flowers as at when due? Did you experience any upheavals in the course of placing your orders via their website? Do leave your submission or reservations here? Your feedback will provide the company ideas on how best to improve its products and service delivery for the best clients’ experience.
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Contact Information
Calle Frederic Mompou n.3, 7ºB, Sant Just Desvern
08960 Barcelona
Spain
📧 https://www.floraqueen.com/support
Categories Floraqueen
Services | House & Garden Reviews & Experiences
Page Statistics
Seite online seit: 8 October 2019
Letzte aktualisierung: 11 March 2025
Review with most votes
£60 worth of flowers
Due to be delivered on the Sunday and didn’t arrive until the following day. I have sent at least four messages to FQ who, on one occasion confirmed they would contact me. They ... Read onBy: Sue Magnus