Sprout Social - Overall Rating based on 26 reviews
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Account issues
I tried to cancel my account because they weren't doing anything on my Instagram. But instead of cancelling, they charged me 95.13€ for a service I didn't even want, and it wasn't the amount we agreed on. They had said it would only be 24.99€. What a bunch of scammers! Avoid them at all costs, it's just terrible!
Trial period feedback
I recently gave a social media management tool a go for a trial period of seven days. At the start, I was following 586 accounts, but after using the tool, it made me follow about 1100 accounts in those seven days. Despite following more accounts, I only got back 6 followers, which is just 1% of the accounts I started following. I tried to unfollow some accounts, but sadly couldn't undo it, so I had to manually do it myself.
Compared to another social media management tool I've used, where it was easy to spot accounts that didn't follow back and unfollow them efficiently, this tool didn't measure up. The tool promised a 20% increase in followers, but in reality, I only saw a 1% bump. My overall experience made me feel like I wasted my time and effort and didn't get the results I was hoping for.Social media management tool
As a customer who has used a social media management tool at two different companies, I can confidently say that I will be using it again in my own digital agency. This tool has been incredibly helpful in organizing, scheduling, and publishing social messages. Being able to follow keywords and identify influencers has been essential in listening to the buzz surrounding my company and industry. The data visualizations provided are clear and easy to share, making it a valuable asset in monitoring and improving our online presence. Overall, I love using this tool and highly recommend it to others.
Social media management software purchase
I bought some social media management software as a customer, and I have to say, I was really let down by the whole experience. It didn't do what it said it would, and it didn't even have the basic stuff you'd expect from a social media planning company. It felt like a con trying to take my cash without giving me anything good in return. The features didn't work properly or weren't there at all, so I couldn't manage my social media accounts like I needed to. It was especially frustrating for my small business, as we depend a lot on social media for our marketing.
Social media management tool for multiple team members
We've discovered that Sprout Social is really handy for our team, made up of folks from both marketing and customer support. We're in charge of running our social media pages, and this platform has made it super easy for us to work together and know who's doing what. It can be a bit pricey to add new users, but we think the benefits are worth it, especially for a small team like ours.
Propelling
My business became known when I used Sprout Social. There was a particular social management app that I had been using but it did not work for me. For months I only had two new prospective buyers and this was an app that I spent a lot of money on hoping to boost my business. When I saw it was not helpful and was a huge waste of finances, I stopped subscribing to their services. I was doubting Sprout Social but I thought to test them and I subscribe to their services. They gave me enough results that I was happy I had made the decision to use them. I got numerous buyers in less than two months. They really showed me the power of social media advertising in a good way. I won't stop using their apps and even recommend them for people. One sure app is Sprout Social. Their subscription plans are not enormous and normal for anybody to be involved.
Review with most votes
Propelling
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