Sprout Social26 reviews

38% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-26
Social media tool

I really don't understand why some people are hating on this tool, because our team really loves it! It's so easy to use and it has some really cool features. Read onBy: Lewis

Most relevant negative review

  2024-05-29
Social media management tool

As someone who's been using this social media management tool for a while now, I've started to worry about the way things are going. It seems like the prices keep goin... Read onBy: Vanessa

Review with most votes

  2022-05-02
Propelling

My business became known when I used Sprout Social. There was a particular social management app that I had been using but it did not work for me. For months I only had two new ... Read onBy: Kiersten

Reviews (26)

  (4)

 (6)

  (5)

  (10)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Account issues

    I tried to cancel my account because they weren't doing anything on my Instagram. But instead of cancelling, they charged me 95.13€ for a service I didn't even want, and it wasn't the amount we agreed on. They had said it would only be 24.99€. What a bunch of scammers! Avoid them at all costs, it's just terrible!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trial period feedback

    I recently gave a social media management tool a go for a trial period of seven days. At the start, I was following 586 accounts, but after using the tool, it made me follow about 1100 accounts in those seven days. Despite following more accounts, I only got back 6 followers, which is just 1% of the accounts I started following. I tried to unfollow some accounts, but sadly couldn't undo it, so I had to manually do it myself.

    Compared to another social media management tool I've used, where it was easy to spot accounts that didn't follow back and unfollow them efficiently, this tool didn't measure up. The tool promised a 20% increase in followers, but in reality, I only saw a 1% bump. My overall experience made me feel like I wasted my time and effort and didn't get the results I was hoping for.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Social media management tool

    As a customer who has used a social media management tool at two different companies, I can confidently say that I will be using it again in my own digital agency. This tool has been incredibly helpful in organizing, scheduling, and publishing social messages. Being able to follow keywords and identify influencers has been essential in listening to the buzz surrounding my company and industry. The data visualizations provided are clear and easy to share, making it a valuable asset in monitoring and improving our online presence. Overall, I love using this tool and highly recommend it to others.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Social media management software purchase

    I bought some social media management software as a customer, and I have to say, I was really let down by the whole experience. It didn't do what it said it would, and it didn't even have the basic stuff you'd expect from a social media planning company. It felt like a con trying to take my cash without giving me anything good in return. The features didn't work properly or weren't there at all, so I couldn't manage my social media accounts like I needed to. It was especially frustrating for my small business, as we depend a lot on social media for our marketing.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Social media management tool for multiple team members

    We've discovered that Sprout Social is really handy for our team, made up of folks from both marketing and customer support. We're in charge of running our social media pages, and this platform has made it super easy for us to work together and know who's doing what. It can be a bit pricey to add new users, but we think the benefits are worth it, especially for a small team like ours.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Propelling

    My business became known when I used Sprout Social. There was a particular social management app that I had been using but it did not work for me. For months I only had two new prospective buyers and this was an app that I spent a lot of money on hoping to boost my business. When I saw it was not helpful and was a huge waste of finances, I stopped subscribing to their services. I was doubting Sprout Social but I thought to test them and I subscribe to their services. They gave me enough results that I was happy I had made the decision to use them. I got numerous buyers in less than two months. They really showed me the power of social media advertising in a good way. I won't stop using their apps and even recommend them for people. One sure app is Sprout Social. Their subscription plans are not enormous and normal for anybody to be involved.




About Sprout Social

Social media is one of the most powerful tools available to small and medium businesses. You can use it to find new clients, drive traffic to your site, and keep in touch with existing customers. But like many powerful tools, you have to be careful with how you use it. Trying to manage multiple inboxes, post on all the different platforms, and keep things consistent is next to impossible using the regular consumer apps. To do it properly, you need a social media management app. One service that you can use is Sprout Social. But what can you look forward to from this brand? What exactly do they do? Can you trust them? Is it worth the money? Are they a subscription service? The people who can answer these questions are people who have used the services at Sprout Social in the past. Their opinions, comments, and feedback will be very useful for you to decide whether to use their service. Read reviews written by customers of Sprout Social and find out what this company has to offer.

About Sprout Social
Sprout Social is an all-in-one social management solution that empowers customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real-time, and turn social data into meaningful insights at scale. Sprout Social also offers social listening and influencer identification features, and even has some social media-oriented customer relationship management (CRM) functionality, too. Sensible pricing, an intuitive user interface (UI), and impressive analytics capabilities are what keep the solution in its market leadership position, especially for SMBs that may find that it meets most of their needs.

How to Use the Services of Sprout Social
Sprout Social has three plans that determine the number of profiles you can manage and which features you have access to. The first is the Standard plan, which costs $99/month or $1,068/year ($89/month) per user. This plan supports five profiles, though you can purchase additional profiles for a nominal fee without having to upgrade to the Professional plan. This plan also includes basic features for Sprout Social’s core functionalities. The Professional and Advanced plans each support 10 profiles (with more available for purchase) and cost $169/month and $279/month per user, respectively. These prices drop to $149/month and $249/month on annual plans, which comes out to $1,788/year and $2,988/year per user. Professional is the most popular plan that Sprout Social has to offer. It adds competitive reports for Instagram, Twitter, and Facebook, tagging for message content, custom workflows for team members to follow, having the tool schedule your posts when your audience is most active, reports for your team’s response rate, analytics for Twitter keywords and hashtags, and integrations. Sprout Social has a free 30-day trial, so you can try without entering a credit card. Demos are also available.

Customer Comments, Complaints, and Compliments for Sprout Social
Have you tried the services of Sprout Social in the past? If your answer is yes, then we’d like you to tell us about your experience. Was it worth it? Would you recommend them to anyone? What was your overall conclusion? How much did their service cost? How did the whole process go? Are they genuine or fake? Were the customer care representatives at Sprout Social helpful when you asked questions? Please write a review about Sprout Social. This will help other customers to decide whether or not to partner with Sprout Social.

What kind of company is Sprout Social? Find out by reading reviews from real customers here on BritainReviews.


Bonus!

🌟 How did Sprout Social shine for you?






📊 How did Sprout Social shine for you?


    Contact Information

    131 S. Dearborn St.Ste. 700

    60603 Chicago

    United States

    📧 customers@sproutsocial.com

    ☎ (866) 878-3231

    🌐 sproutsocial.com



    Categories Sprout Social

    Other Services Reviews & Experiences | Services


    Page Statistics

    Seite online seit: 31 January 2022
    Letzte aktualisierung: 29 November 2024