All reviews of Vanessa
Review about: Safestore
Storage solution purchase
I bought some storage from this company recently and I have to say, I was really impressed with the service I got. The person I talked to on the phone was really helpful and knew their stuff. They put together a quote for me and took the time to answer all my questions. It was obvious they understood what I needed and gave me a simple solution that ticked all the boxes. I would definitely recommend this company to anyone looking for storage solutions.
Review about: Von Haus
Three large items purchased
I bought three large items from this shop recently, and I have to say I was really impressed with the service. Ordering was easy and quick, and my items arrived the very next day. I was really happy with the quality of the items and how fast they were dispatched and delivered. I would definitely recommend this place to anyone looking for great products and excellent service.
Review about: Perfume Price
Cartier Pasha Parfum Purchase
The customer service I received at Perfume Price was top-notch, and they got my order to me in record time. The only downside was the perfume itself, which was a huge disappointment. It didn't last long at all - fading away so quickly that it's almost like it was never there. I'm not sure if they've changed the formula or if I just got a dud batch, but either way, it's not good, especially for the £75 I paid. Unfortunately, I've used quite a bit of it already (around 5%), so I can't exactly return it. It's just sitting there now, unused, while I had to go and buy a replacement from somewhere else.
Review about: Bargain Fox
Back support belt purchase
I recently bought a back support belt from Bargain Fox after looking for a good deal. I was pleasantly surprised to see that the price was much lower compared to other shops offering the same product. The belt arrived quickly and was in perfect condition, sealed and brand new. However, when I checked it, I realised it was a size medium instead of the large I needed. I decided to contact the company to ask about a larger size. Their customer service was really helpful and told me they only had medium sizes available at the moment. They reassured me that if the belt didn't fit, I could send it back for a full refund.
Review about: Sprout Social
Social media management tool
As someone who's been using this social media management tool for a while now, I've started to worry about the way things are going. It seems like the prices keep going up while the quality of the service keeps going down. For some time now, the costs have been steadily rising, and it's getting harder to see why we should keep paying for a service that's not up to scratch anymore. Lately, we've been having all sorts of problems with getting our posts to go live - nearly 90% of the posts we've scheduled just haven't been posting. This has really messed up our social media plans and has got us thinking about whether we should even carry on using this tool.
Review about: Shirtbox
Christmas order delayed
I placed an order for Christmas and was told it would arrive between 21st and 23rd December. However, it's been a week now and my order still hasn't been sent out. It's really inconvenient and disappointing, especially with Christmas coming up. I would suggest others to save their money and find a different retailer, as this one has really let me down.
Review about: IKRUSH
A complete wardrobe refresh
I've just finished updating my wardrobe with some new clothes I bought online, and I have to say, I'm really impressed with everything I got. The jumpers, trousers, and jumpsuits all fit perfectly and are great quality. Plus, they were really reasonably priced, which made it even better. I think I've found my new favourite place to buy stylish clothes at a good price.
Review about: Blue Bay Travel
Honeymoon booking
I just booked my honeymoon through this company and I was really impressed with the service. The staff actually listened to what I wanted, took their time to explain everything, and sent over all the paperwork and confirmations quickly. They were so professional, friendly, and their prices were really competitive. It felt like they really cared about making it special for me. I'll definitely be using them again next time.
Review about: We Want Your Motorbike
Quick and easy selling process
Selling my motorbike on this website was so easy. The site was really easy to use and I didn't have any trouble finding my way around. The people I spoke to were all really nice and supportive, which made everything go smoothly. I would absolutely suggest this platform to anyone who wants to sell their motorbike without any hassle.
Review about: mSpy
Quick and helpful service from Rodney Haynes
I just wanted to say a big thank you to Rodney Haynes for his excellent service. I had some questions and worries, and he helped me out straight away. His knowledge and quick work really stood out, and I'm really grateful for his help.
Review about: Rock N Rose
Ring mix-up
I'm really disappointed with my recent purchase from that store. I was really hoping for a sparkly ring, but they sent the wrong one! When I reached out to customer service for help, it was just terrible. They didn't even make an effort to assist me, and then they completely stopped responding to my emails. Now I'm left with a ring that I'm not happy with and I've wasted £50. It's my first time buying from them, but now I doubt I'll shop there again, even though their products are really beautiful.
Review about: Diveinn Scubastore
Genuine equipment, best price, great communication
I wanted to share my recent experience shopping at Diveinn Scubastore - it was absolutely fantastic! The service and communication from start to finish were top-notch. The equipment I got was definitely the real deal, great quality and at a really good price compared to other places. I felt reassured throughout the whole delivery process thanks to their excellent communication. Honestly, I would totally recommend Diveinn Scubastore to anyone on the lookout for scuba gear.
Review about: Intelligent Insurance
Cash settlement offer
Recently, I had to claim for damaged doors and the company offered me a cash settlement. At first, I was promised £1538.93 without VAT, which they said was their maximum liability. But, when it came to making the payment, they refused to include the VAT, leaving me short by £307.78. I lodged a formal complaint in January 2024 and now the Ombudsman is investigating the situation. I really recommend that anyone who has been deceived by this company also makes a complaint to the Ombudsman. It might take time, but if we work together, we can make sure they are held responsible and stop them from selling useless policies in the future.
Review about: Reboxed
Stylish clothes
I was really impressed by the amazing range of trendy clothes they had in the store. The quality and choice of clothes were brilliant, and I really enjoyed looking through all the different items. I managed to find exactly what I was after and even more, all thanks to the thoughtfully selected collection.
Review about: Echo by LloydsPharmacy
Prescription order assistance
The staff who helped me with my prescription order were really helpful and knew what they were talking about. They took the time to walk me through sorting out my order, including getting the exemption card sorted. Within just 10 minutes, they had fixed everything, saving me the bother of having to go to a pharmacy in person to pick up my important medicine. The staff member's quick and professional work made dealing with Echo a nice experience, and I'm really grateful for their help.
Review about: Surya Heating
Pre-ordered 3kw wall bar heater
I recently bought a really awesome 3kw wall bar heater and I love it! Simon from the sales team was really friendly and knew everything about the heater. He kept me informed about when it would be delivered. I had to change the delivery date due to some personal reasons, but it was really simple to do. The delivery arrived very quickly and the delivery person was really helpful. I've just had it installed and it's fantastic! It has some fantastic features that make it easy to control, and it's really powerful and versatile.
Review about: Lyle and Scott
Lost something, Greg found it
They respond to emails very promptly and even went above and beyond to help me find what I was looking for. Greg and his team are absolutely fantastic!
Review about: TicketSwap
Tickets purchased for a concert
So, yeah, I went ahead and got these tickets for the concert, you know? The app seemed pretty good at first, like a decent marketplace and all that. But then when I needed help, this chatbot just kept asking me the same questions over and over! And get this, the seller can just cancel the tickets they sold you and sell them for a higher price if they want! The team tried to help over email, but there's not much they can actually do, you know what I mean? It's like, what's the point of them mediating if they can't really stop shady sellers?
Review about: RentalCover
Accident reimbursement process
I had a little accident while using a rental van the other day. Ended up scraping the side of the van, which was a bit annoying. Luckily, I had bought some extra coverage from another company. Got all the necessary paperwork and invoices from the rental company and sent them off to the coverage provider. Got a full refund for the repair costs and even the admin fees the rental company charged. It was all sorted within a week, which was pretty impressive. It did take a bit longer than if I had just dealt with the rental company directly, but the money I saved on the excess protection made it a good decision in the end.
Review about: Nutravita
Vitamins and supplements
I bought some vitamins and supplements from this website but when I got my order, the seal was totally fine and unbroken. I even sent them an email about my order but I haven't heard anything back yet. I hope they reply soon!
Review about: Singles 50
Free registration
I signed up for a free account on this platform not long ago, but was let down when I found out they actually want payment for their services. Even though they said it was all free, they hit me up for money as soon as I tried to use it. It feels like a scam and I haven't got anything out of it so far, no services or connections. It's annoying being asked to pay when I haven't even used what they offer. It's just not right to demand money from users who haven't even used the service yet.
Review about: Wowcher
Harvester meal vouchers
I bought some vouchers for Harvester meals for me and my friends. Unfortunately, we had trouble using them at the restaurant and they said it's a common problem with the codes from Wowcher. They promised to contact me to fix the problem but haven't heard anything yet. I'm feeling let down and annoyed with the lack of communication and solution.
Review about: Love Your Home
Chair
I'm really happy with the chair I bought, it's so comfy to sit in. Only thing is, it's a bit narrower than I thought it would be. You can't really curl your feet up in it, but that's not a big deal for me. The chair is really well made and I'm pleased with my purchase.
Review about: Plumbs
Loose sofa covers purchase
I recently bought some loose sofa covers from a lovely lady called Lorraine who came round to my house to help me decide. She gave me loads of different colour options to choose from and took detailed measurements without being pushy at all. I ended up picking out the covers I liked and Lorraine came back two weeks later to put them on for me. I'm really pleased with how they look and I would definitely recommend her service to anyone else. I'm a happy customer all round!
Review about: Derma Care Direct
Foreo Luna 3 purchase
I recently picked up the Foreo Luna 3 from this company and I have to say, I'm well chuffed with the whole experience. The Foreo Luna 3 is made specifically for sensitive skin and I was proper happy to see it priced lower than other places. On top of that, I got an extra 10% off because it was my first order, which was a right good deal. The product itself is top-notch and the delivery was quick - got it in just 2 days with their free delivery. I've been using it and I'm really pleased with the results. Big thanks to Derma Care Direct for offering such a fab product and service!
Review about: Rocks & Co.
Jewellery
I recently bought some jewellery from this company. I was really pleased with the quality of the products. However, I was a bit gutted to find out that their website said first orders would get free gifts, but that wasn't the case. When I contacted customer service, they told me that offer doesn't run anymore because they now ship from Germany. This misleading information definitely put a downer on my shopping experience.
Review about: Pharmacy2U
Order my medicine
I always buy my medicine online because it's really convenient. The website is user-friendly and I can always get a good deal. They provide great service and my orders always arrive on time. Thanks a lot!
Review about: Vitamist
Fish oil supplements
I had a terrible time trying to get in touch with this company. I sent them three messages and each time the replies were really disappointing. The first one just had one word, which I thought was quite rude. Then, the next two times, they didn't even bother to respond to my important question about testing their fish oils for Mercury. This makes me question how open and dedicated they are to providing good quality. So, I've decided not to buy anything from them.
Review about: Simmi Shoes
Query with order
Do you know what really gets on my nerves? When something goes wrong with your order. Yeah, it happened to me recently. But I've got to say, the customer service team were really helpful and sorted it out in no time. Their service was absolutely brilliant, so I'll definitely be shopping with them again in the future. Big thanks to the team!
Review about: Tiso
New hiking boots
I was really looking forward to receiving my new hiking boots, but the delivery turned out to be a complete nightmare. DPD didn't bother to deliver them properly! They said they tried, but I was at home all day and they never showed up. I had to wait for over a week before I finally received my boots. It wasn't cool at all.
Review about: Get Transfer
Airport transfer
I was really looking forward to my airport transfer, but the driver didn't turn up. They didn't offer a replacement or give any information, which was pretty unprofessional. I was really disappointed with the whole experience and would recommend that others steer clear of this service.
Review about: Gustocamp
Holiday stay
Hey everyone, I just got back from a holiday stay and I've got to say, it was amazing. The staff there were really friendly, not like the usual grumpy ones. The accommodation was so comfy, it was just the right balance of relaxation and fun. I couldn't have asked for a better trip.
Review about: E-Careers
Quick course extension
That Jibok guy was really cool! He completely got why I needed extra time for my course because of some stuff happening in my life. He really went out of his way to help me and I'm so grateful for it.
Review about: Cookology
Induction cooker review
I'm really disappointed with the induction cooker I bought. It's so frustrating trying to cook anything that needs gentle heat because the temperature control goes from cold to hot in just a few seconds, over and over again. The higher the temperature I choose, the shorter the intervals of intense heat. So when I'm cooking dishes that need to simmer or cook gently for a while, they end up burnt because even a few seconds of full heat is enough to make it boil.
Review about: Onto
Subscription for a car
I can't believe those lads are still at it - haven't they run out of cash yet or what? Urgh, let me know when they're shutting up shop for good! They keep hiking up their prices, it's going to be the final nail in the coffin for them - not like they don't have it coming. Just so you know, I'm sticking to what I've already said to you. No chance I'm staying as your customer.
Review about: White Stores
Titan pergola installation
I just had the Titan pergola put up at my place and I've got to say, the service was spot on. Charlie and Abraham, the two fitters who came round, were really polite and absolutely knew their stuff. They did a cracking job with the installation, making sure everything was bang on. Not only were they quick, but they also went the extra mile to make sure everything was top notch. I was well impressed with how professional and skillful they were.
Review about: LuxuriousLook
Davine products
I had a brilliant time shopping at LuxuriousLook. The customer service I got from Jo was top-notch. She was quick and really helpful when I was ordering my Davine products. I was so grateful for the individualised attention and support I got. It's always a joy to shop at LuxuriousLook because of the excellent customer service they offer.
Review about: Offspring
Shoe purchase cancellation
I accidentally bought something and really needed to cancel it quickly. I contacted customer support to ask for help in cancelling my order as soon as possible. Once I gave them my order number, they quickly sorted out the problem and cancelled my order. I was grateful for their speedy response and effective service. Thank you for being so understanding and helpful.
Review about: ZipVit
Zip bags
I bought some zip bags from this company not long ago and I was pretty happy with what I got for my money. The only problem I had was that before, the zip bags were small enough to fit through the letterbox, which was great for getting them delivered. But now they come in a box, so you need to be around to get your hands on them.
Review about: Mirror Outlet
Vintage Leaner Mirror
Wow, you won't believe it, but I just bought the biggest mirror I have ever seen and it's absolutely gorgeous! I mean, it's honestly stunning. It fits perfectly where I wanted it, and it's massive at 203x142cm. The price was amazing too, such a bargain! It arrived really quickly, like within a week. The delivery guy, Bob or something, was really lovely and kept us informed about his arrival time. He even mentioned that I would need to help carry it down the driveway because it was so huge, but I was totally prepared for that. The only issue is that there are a few hairline fractures in the frame. It's a bit annoying that it's a bit delicate in those corners, and there are two other corners that seem like they might start cracking as well. However, it's not really bad enough for me to contact them about it.
Review about: Habitat
Furniture assembly experience
The furniture was alright but there were some problems with the cam screws. The colours didn't match the instructions, making it tricky to put together. And there was one odd screw that seemed a bit too big, making things even more confusing. The instructions could have been clearer, especially about the cam locks and getting them in the right place. It was difficult to tighten some of the cam locks, even with my smallest screwdriver.
Review about: DHGate
Sweatshirt for my daughter's b-day
I ordered a sweatshirt for my daughter's birthday back in April, but it still hasn't shown up even after waiting for 2 months. I attempted to get a refund, but had no luck reaching customer service. My advice would be to avoid ordering from here!
Review about: Gardening Express
Recent plant purchase
I've just bought some plants from this company and, on the whole, I'm happy with the quality and prices. But, the packaging for my last order was a bit rough and some of the plants ended up damaged. Normally, the delivery is great and the plants come in good condition.
Review about: WarmZilla
Quick and efficient service
My experience with WarmZilla was absolutely brilliant. Everything from ordering to receiving confirmation went smoothly without any hiccups. The customer service was top-notch, with staff being really helpful and knowledgeable in addressing all my questions. My only worry would be if any issues arise in the future, but for now, everything has been fantastic.
Review about: Lights4Fun
Fairy lights for outdoor use
I've been a loyal customer of this company for years, and I've always been impressed with their top-notch customer service. Recently, I bought some fairy lights for outdoors, and I was really pleased with how good they were. The website was easy to use, and they offer a really great range of products. I had to get in touch with their customer service team for some help, and Sophie was amazing! She knew what she was talking about, was really friendly, and sorted out my questions quickly. Shopping was a breeze thanks to her. If only all customer service reps were as fantastic as Sophie! I definitely recommend this company to anyone after quality products and standout customer service.
Review about: The Devout
Wardrobe reset with styling services
The idea of The Devout sounded good at first, and I was really keen to give their styling services a go. I decided to go for their biggest box, which was originally priced at £99, but they had a special offer where it was half price for the first 3 months. The first two boxes I got were great, I even bought a few things I liked. But then things went downhill with the third box. I was told to pack up my second one and wait for the next, but weeks went by with nothing happening. The website didn't change, my February box was sitting by my door, and I had no idea what was going on. When I finally asked for an explanation, all I got were vague responses and excuses about delays. They said I'd only get a 50% refund for the box I never received because they didn't collect it on time. It was a mess of poor communication and frustration, which made me doubt the company and their so-called 'styling services'.
Review about: 1pMobile
Switched to a new network
I've just changed to a new network and I have to say, the service is absolutely fantastic. The network speed is brilliant, and I haven't had any problems with connectivity even in busy places. The pricing is pretty good too, giving great value for the quality of service. Overall, I'm really happy with it and would definitely recommend this network to others.
Review about: TravelSupermarket
Car hire booking
I've been using this service for more than ten years, and I have to say, it always manages to impress me. The website is really easy to use and makes it simple to compare prices from different providers. I really like how it saves me time and effort by putting all the information in one place.
Review about: Beds
Easy Ordering Process
I have to admit, ordering was really easy. I didn't have to deal with any confusing website or extra steps to buy what I wanted. They kept me informed about delivery and my things arrived right on time. But, I did run into an issue that needed fixing, and I have to give credit to Hudson Brown for sorting it out quickly.
Review about: Perfume Plus Direct
Ted baker skinwear EDT
I came across Perfume Plus Direct when I was looking online for the best deal on a bottle of Ted Baker Skinwear EDT. At first, I was a bit unsure about buying from them because I was concerned about getting a fake product. But, when I saw their good reviews on eBay, I thought I would give it a go. I placed my order and was really pleased when my item arrived promptly and sealed properly. The perfume was definitely the real deal, and I was really happy with the whole process. I would definitely think about purchasing from them again in the future.
Review about: Gustocamp
Nice place, would visit Union Lido again
The place was so cool and had a great spot in the park. I'd definitely stay there again. Union Lido is top-notch! I had an amazing time chilling there and would totally recommend it to all my mates.
Review about: Clear Chemist
Anti-inflammatory medication purchase
I recently bought some anti-inflammatory medication from this company because they had the best price compared to other shops. Reputation was important to me, so I made sure to check out customer reviews to make sure they were a genuine and trustworthy company. The things I bought came quickly and were packed well to avoid any damage during delivery. Overall, I was happy with my experience and would definitely think about buying from them again.
Review about: Jacques Vert
Dress
I had a go at buying a dress online and it was an absolute disaster! I waited and waited for my order to turn up, but it never came. I tried emailing them and reaching out on their website, but it was like chatting to a brick wall - no response whatsoever. I feel like I've been taken for a ride and that I'll never see my money again. Boo-hoo!
Review about: Bloc Blinds
Replacement parts for blinds
I recently had a really good experience with Bloc Blinds when I needed some replacement parts for my blinds. I'd had the blinds for quite a few years and it was no surprise that some parts needed replacing. I dropped Bloc Blinds an email and they got back to me super quickly, sending out the replacement parts for free. They even included really clear instructions on how to fix the blinds, which made everything really easy and stress-free. I'd definitely recommend their customer service to anyone needing help with their blinds.
Review about: Belvilla
First booking experience
This was actually my first time booking a holiday rental through this platform, and I have to say I was really impressed with the whole experience. The website was so easy to use, making it a breeze to find all the important information about the properties. I really liked how transparent the property owners were about setting out all the requirements for renters, it made things very clear about what to expect during the stay. The only downside for me was that they required bookings to be from Saturday to Saturday, which isn't ideal for me as I try to avoid travelling on weekends because of the heavier traffic. However, the property was of such exceptional quality and the service provided was top-notch, that I decided to make an exception this time.
Review about: Globehunters
Flight booking
My experience with the customer service team was really great. The person I spoke to, Naulak, was so helpful and attentive. He listened to what I needed and gave me all the info I needed to book my flight without any problems. Naulak genuinely wanted to help customers and you could tell from how he answered my questions with enthusiasm and empathy. He did everything he could to make sure I had a good experience and even gave me some tips to make my journey better. I felt really valued and appreciated as a customer when I talked to him.
Review about: Lit Fibre
Cable installation services
I must say, the cable installation service I got was absolutely top-notch. Chris and Dean really went above and beyond to install the cables in my home. They made sure everything was super neat and tidy, and the whole setup looks really professional. I was seriously impressed with how careful they were and the high quality of their work. I would definitely recommend their services to anyone looking for a reliable and skilled cable installer.
Review about: Monthly Tee Club
monthly tshirts ive had 6
Great tshirts inexpensive and really fun to recieve every month highly recommend
Review about: Shaw Academy
How to Start Your Own Business
Informative course. They go a little fast, so hard to take notes, but I guess that’s fair when it’s free! You have to purchase the extras if you want to fully get something out of it, it seems.