All reviews of Emma
Review about: Blue Tomato
Burton glooves
Worst company ever. They sold me 2 pairs of gloves that arrived with tiny fingers, they refused to cover return costs so it cost me £10 to return,. then they claimed they never arrived and refused to refund me. I have lost £80 shopping here and customer service offered no help at all. Dont shop here!
Review about: Lux Plus
Subscription
WORST COMPANY I EVER GAVE MONEY TO - A BUNCH OF ENTITLED THIEVES
WORST COMPANY I EVER GAVE MONEY TO
I have had a subscription back in 2020 and ordered a lot during a whole year. One month I did not have the money on my account to pay the subscription and they cancelled it immediately.
After 2 years they send me a bill with that amount and a threat with debt collectors if I don't pay them, although they cancelled that service for me and I haven't used it since. I tried to contact them many ways but there is no person to talk to, no chat, no phone number, just the same useless email. I kept getting the same automatic reply: YOU HAVE TO PAY UNLESS YOU WANT TO PAY MORE, and I ended up having to scream at debt collectors over the phone for 50 Euro. The literal worst entitlement and rudest treatment i have EVER encountered. A horrible company that deserves to go bankrupt. NEVER subscribe unless you want to be treated as if you are a thief and forced to pay money for no reason!Review about: Baby-Boutique
Kinderkraft
Ordered on the 31st of march, website says 2/3 days for delivery but after 3 days the item was still waiting to be fufiled so messaged via their page and e-mailed to no joy..
I requested a refund that was sent but no actual reply from the company itself
Products and prices look great but customer service and delivery are awful unfortunately
Definitely wouldn't risk buying online againReview about: Ewadara
Lovely Ankara trousers from Ewadara
I love my latest piece from Ewadara. I use to think that they only catered for women's clothing and accessories, until I decided to check for myself, just in case they had something for the men, too. And indeed, they had. I was just oblivious all the while. A cultural fest is coming up in my state and I intend rocking one of the Ankara trousers I just bought from Ewadara. I am impressed with how meticulous they are with the sewing; it so neat. I can't believe some actually sew these trousers with their hands. They are skilled people at Ewadara and I would ensure that I buy from you again.
Review about: Hestan Culinary
Quality Culinary
Hestan Culinary is a cookware company, that claims to focus on offering a wide range of clad stainless steel. I placed orders for some of the products they have in stock. Some of these products include class cooking pots and pans like NanoBond Molecular Titanium cooking pot, ProBond TITUM Nonstick cooking pot, and ProBond Professional Clad Stainless Steel pots.
After they were delivered, I unwrapped the boxes and started using them and since then it has been serving me real good. I can now prepare delicious and tasty foods for my visitors and family. I'm so happy I had found Hestan Culinary and patronized them.
Hestan Culinary also maintains to work closely with chefs to redesign cooking utensils that are of high standards, living up to the standard of a professional listen.Review about: Wish
Happy shopping experience with Wish
Having had a lot of bad experiences with some previous online stores that I patronized years ago, I made up my mind not to make any silly mistake again. But when I needed to do my shopping, I heard of Wish. I had this feeling of trying something new, I was hoping it would turn out good and it did. Their products are far different from online vendors. Their order, payment, and delivery time was time-saving and quick. I was also amazed to see that they had a good return policy . They were just sincere all through my shopping journey. Guys, patronizing Wish is something you would want for yourself over and over again.
Review about: Ultimate Drinks
Hendrick's Midsummer Gin
Speedy delivery and kept updated throughout. Love the drinks!
Review about: PrinterPix
Personalised blanket
Great, friendly, easy service with the online chat
Review about: PrinterPix
Photobook
Kayla is doing a very satisfying job. Thanks for the help
Review about: Super Snaps
Photo Prints
The company has zero customer service and does not reply.
Review about: PrinterPix
Prints
Kayla supported me with my order and provided excellent customer service. I would 100% use this company again.
Review about: PrinterPix
Canvas
First class service from Kayla.
Review about: PrinterPix
Photo book
Customer service by Kayla was great and she got my query resolved ASAP!
Aimal 14-07-2021
Excellent thank you sooooo much Angelina ... I got my book today, but was damaged so I went on the online chat. Angelina sent me out another one and also I had originally made a few mistakes which she also let me correct before printing and sending out my new one. I’m going to get a lot more books done. Amazing,,,,!!!!! Thank you again Angelina.Review about: OnBuy
Pot of BlackJack sweets
Bought these sweets for my boyfriends birthday and I haven't up till now been able to buy them anywhere. I was happy with the price and they arrived just after his birthday. I will definitely be using them again for any more sweet items I fancy.
Definitely worth buying from them if you want a classic sweet that you can not buy in your local shop.Review about: Fantastic Services
Dishwasher repair
Called to confirm that parts were included in the cost, I was told that parts were included and if the engineer needed to come back this was also included also along with 12 month warranty.
The engineer came, took the switch out stated he was not sure the issue but we should start with by replacing this part. He told me the cost of part were not included and they are a separate cost. This is not what I have been told. fantastic service also use a different company to do the job and do not tell you this until after you have booked.
There customers service department are not prepared to help or find a resolution and just and do not handle complaints well, there is no one else to go to escalate and issues. This is a very poor services and the become like ghost after they have taken your money.
I was going to use them for a cleaning service but I won’t be using them again!Dear Emma,
Thank you for sharing your experience with us.
We regret knowing you have been let down by the communication during the booking process,
since we always keep our promises we will make sure our Customer Care team investigates and
what was promised to you will be delivered.
Additionally, we are an introductory company and we do work on Franchise basis, this is something we have no intention of hiding and it is as clear as we could make it.
Kind Regards,
Fantastic ServicesReview about: ParcelHero
Be very careful...
Beware the small print: billable weight and actual weight are not the same and this is not made clear on the website!!
I have been asked to pay more than twice the original cost of the service due to estimating measurements!!
Honestly, I was attracted to the price. We'd received a large item ordered on amazon, it arrived damaged and we were informed that we'd have to pay for it to be returned. Rather than be stuck with it we arranged to return it through Parcelhero and we were satisfied with the price and collection process. It was only when a day later we received a bill for £65 MORE that I realised my mistake in using this service.
While Lewis has been most apologetic and polite it still seems that I am liable to pay in excess of £90 to return an unused item that was damaged in delivery to us.Review about: Tecobuy
Apple iPad Pro 11" (2020) Wifi 128GB
This company should not be allowed to trade!
Ordered an ipad on 28th November Delivery states 11 days allow a couple of extra for covid, tracking number didn't work, I tried to call them lines goes dead, emailed 6 times! they only replied when I contacted the shipping company and they got back to me telling me they had never received this item!
Tecobuy replied with thank you for you custom and sent me the same tracking number!!
I then involved paypal, I ordered another ipad with John lewis on my visa as it was my sons only Christmas percent arrived the next day! I would of saved £70 through Tecobuy! for all the hassle heart ache and worry...
Then on the 31st Jan the ipad from Tecobuy turns up! I have asked to return it they say it has to be back in 30 days from delivery (bank holiday weekend) yet they couldn't get it to me after £670 within 30 days!!
Absolute cowboys and as far as I am concerned criminal!!
you will also get an adapter plug as its not a UK model.Review about: Urban Touch
Green slip dress
I purchased wrong dress and noticed when parcel arrived. Contacted them via their WhatsApp service on their website and get response in a minute. Send me correct item wit free return label. Excellent service, great product. Will definitely order again!
Review about: OnBuy
1000 Christmas tree lights
Ordering was easy and price a bargain BUT item never turned up....seller wont respond to my messages....still not got a refund and getting nowhere...avoid at all costs I didnt know this was a website like other cheap ones that had numerous sellers I just assumed it was a normal British website but clearly not and is similar to Amazon with different sellers.
And NO I didnt click "would buy here again" there was no option to say no....bit dodgy there isnt it.
Hello, I'm having the same trouble with a printer I've paid for, I'm not getting any reply from the seller and 'ONBUY' just keep referring me to the paypal resolution page which has no record of my purchase. 10 days late and counting. I'm calling paypal tomorrow.
Review about: Gardens and Homes Direct
‘Takeme’ portable lamp
Fast delivery but once I unplugged the item, after the advised charging period, it wouldn’t work or switch on. I have been trying to return the item for over 7 days and after attempting to call (several times a day) and emailing on 3 occasions with no reply, I am at a loss as to what to do to get a refund. Would someone be able to assist me with this?
Review about: Shaw Academy
Trial of Digital Marketing
Quality of course good - good slides - good teacher. Initially the course didn't start automatically and there was no play button as indicated. I refreshed it but then there was no sound. So I was about 15 minutes late to the course after switching from Firefox to Safari (would be good to have a heads up about which browsers are best if that's a common thing). My honest feeling is the supplementary course materials are pretty pricey - and I just couldn't afford the monthly rate normally which is a shame because I think there's a lot of value in the courses - and during this time especially that would be very valuable. The reminders and calls are good - although the "your course is about to start in 5 minutes" happened 5 minutes into the course. Overall though - appreciate the trial course - it's given me a sense of achievement and satisfaction with day 1 of the course.
Review about: Zaful
Great
Love the clothes. Quality is good and items are as described. Definitely recommend!
Review about: I Saw It First
Hottest brands in clothes!
Me and my sister are extremely fashionable and we really look for new trending clothes but sometimes its very difficult to know where to go when you have some specific choice n clothing, also yes, price really matters when you are a college student and you have very limited money and you can't spend it all on your clothes. so we got this i saw it first where they are seeling the hottest trending clothes at the really amazing price.
I recently bought a little black dress for my college prom night and my sister bought a green maxi dress from here and we are expecting to get soon ! i am really exciting as the clothing design is super hot a perfect for such an amazing day of my life!Well you definitely get what you pay for yes it’s very cheap for students but so is the quality of the clothes
i have tried to contact i saw it first as i am now extremely frustrated i ordered last thursday and got next day delivery it is now tuesday and still not arrived its been in transit all this time and presuming its lost in transit and its not only happened to me they have not got in contact with me once and whats more annoying is there giving away free next day delivery on the app/website i am furious and hoping someone will contact me soon!!!!!
I have ordered 2 dresses from you and asked for next day delivery and I haven’t received a confirmation emails but the payment has been took?
Same happened with me, payment was taken from my account but no confirmation email and it says on website that I haven't had an previous orders ?
I ordered a coat, still saying pending had no email and they have took the money from my account
Did your clothes come without a confirmation email?
I ordered some clothes over 1 month ago. Nothing has come. I have had no email to say it was dispatched. And I have emailed my complaint 3 times with NO response. I will never shop here again. Really thought better of them but they have lost a customer for sure now. The lack of communication is so unprofessional
With them over the last few months ???
I ordered some trousers before Christmas, parcel never arrived, I Saw It First are being really awkward and won’t look into it. Not to be trusted.
I order joggers a bag came with nothing in it absolutely shocking
I ordered a hat last Tuesday, 26 Jan, no confirmation email has been sent, but then money has been taken off my card. I sent a message to their online response form, but nothing, I have now emailed them, and nothing. Really shoddy practices.
Posted two pr jog pants 12,Jan still nonrefund
Wouldn’t order from here ever again ! They take your money and don’t send you your goods
Ordered my size leggings size 16 . When they came they where more like size 10 . Will never order from this site again .
I am having the same problems with this company ..Still waiting for my next day delivery, which was due on 5th August and it is now 12th August.. I don't know who is running the show here,but they need sacking !
I still haven’t received my parcel I placed on order on 26th of august it’s been seven I’ve received my tracking number but no parcel , I paid a lot of money for my things @isawitfirst I want my money back
Review about: Early Years Boutique
Personalised romper
Ordered a 1st birthday romper in mid january for my daughter's birthday at end of February, item still not received, contacted and told I would have a replacement which I didn't want, asked for a refund and low and behold, no refund. Now in May. Awful experience, would never order from this website again. Would strongly advise you avoid.
Hi Amba, so sorry to hear your gift hasn't arrived yet. I did process a refund however on May 16th at 3pm, it takes 5/7 days, many thanks, Emma
Amba contact your bank for a charge back since you did not receive your item or a refund
The refund was process mes and received Olly :)
Review about: Early Years Boutique
Children's indoor teepee
Very pleased with my purchase, the product was in sale and still is from the looks of it, I wouldn't have purchased at full price, however I would highly recommend buying the teepee at the sale price, looks fantastic in my daughter's room, she's well chuffed. I'm purchasing another today for my god son's birthday. Tip to all, leave a review after purchase and email the early years boutique as you can claim a free shopping voucher.... Very satisfied customer!
Aw we love a happy customer
Review about: Inkifi
Enquiry
Unfortunately communication is very poor with this company. Asked them if they could do something on an order. At first they were so helpful and accommodating but then never got back to me. Chased them up and they have just ignored me. Shame really.
How can you give them a 1 star reviews on ordering, pricing and a 2 star review on a something you never ordered?
Review about: Early Years Boutique
Scam artists - reviews on their website are all FAKE
We ordered a present for my Mam for mother's day on the 27th February. Delivery was 16 working days later. My sister followed up with "customer service" and was told that the parcel was "lost"and that we would not be refunded. This is in breach of EU laws which state "A company cannot refuse a refund for an item that was never delivered to a customer that paid in full for this item, trusting the service or the organisation". Emma Smyth then proceeded to block my sister on Whatsapp and will not return any of her emails. This company clearly has no idea how to do business. Please don't put any money into this company as it will be stolen. We will be taking this further on our end. What a shame.
Hi, this is very silly, the item was shipped and went missed internationally and we offered a shopping vouch er as a good will gesture. Our review s are 109% real.
Seems like a lot of your items "go missing" doesn't it? We want a full refund as is laid out in EU law. The reviews on your page are completely fake, some of them are copied and pasted! As for your email claiming libel, this is a REAL review site. If you do business as terribly as this, you should expect bad reviews.
Hi Sarah, it actually doesn't as we have 1000's of monthly orders :)
Checked this with a 3rd party. They use a company for their website that selects top reviews only. That’s why there is such a stark comparison when you look an independent review sites such as this.
Thanks Connor, I suspected as such. We even got an email from Emma Smyth claiming this was slander! They clearly have no idea how to do business. We have reported them and I hope that you have too.
I have indeed via consumerline and forwarded them the full email trail. Emma also instructed me to remove my review or a refund would not be issued. The retailer is responsible for delivery of goods and fully accountable for all goods until the point they are in a customer’s possession. If there is an issue with the courier, that’s their problem not the customers. They can open a case themselves with the courier etc For the customer it’s as simple as “Deliver the goods or issue a refund”.
That’s the advice I received from Consumerline this morning. They’re great by the way for legal advice and if you’re looking to raise a complaint or concern about a business.Possible case for trading standards. Avoidable if they just followed basic consumer rights legislation!Poor company that sends cheap products that look nothing like their advertised goods, with a disgustingly cocky owner. Good will gesture for an item that's lost in the post? How's that work? As previously stated, if you do not provide the goods someone has paid for, what you are doing is THEFT. If items go missing your business insurance should cover that, in no world should a customer have to foot the bill. I can see you getting into serious trouble very soon if this is how you do business. As you're breaking the law. I wonder what Dragons Den would make of your little scam?
Hi Rachael, so sorry you feel like this. I'm having a lot of trouble locating your order though, if you could email me to resolve I will happily help :) EMMA
Strange to have 1000's of monthly orders but you've made less than £3k according to your accounts in companies house
Hi Jean, that's not true :) Emma
I was selling on this platform and decided to cancel as you do not get paid what you are owed. Been chasing for 3 weeks and still no money and no reply to emails. They say above that they get thousands of orders which is a lie. I sold only 2 items and there was a gap of nearly 2 weeks between them and the order number only went up about 25 so they are lucky if they hit a hundred orders a month. Scam company, will be taking the matter further to get what i am owed. No doubt they will reply to this with lies but hey ho.
Review about: Early Years Boutique
Personalised romper
Ordered a 1st birthday romper in mid january for my daughter's birthday at end of February, item still not received, contacted and told I would have a replacement which I didn't want, asked for a refund and low and behold, no refund. Now in May. Awful experience, would never order from this website again. Would strongly advise you avoid.
Hi Amba, so sorry to hear your gift hasn't arrived yet. I did process a refund however on May 16th at 3pm, it takes 5/7 days, many thanks, Emma
Amba contact your bank for a charge back since you did not receive your item or a refund
The refund was process mes and received Olly :)
Review about: Early Years Boutique
Scam artists - reviews on their website are all FAKE
We ordered a present for my Mam for mother's day on the 27th February. Delivery was 16 working days later. My sister followed up with "customer service" and was told that the parcel was "lost"and that we would not be refunded. This is in breach of EU laws which state "A company cannot refuse a refund for an item that was never delivered to a customer that paid in full for this item, trusting the service or the organisation". Emma Smyth then proceeded to block my sister on Whatsapp and will not return any of her emails. This company clearly has no idea how to do business. Please don't put any money into this company as it will be stolen. We will be taking this further on our end. What a shame.
Hi, this is very silly, the item was shipped and went missed internationally and we offered a shopping vouch er as a good will gesture. Our review s are 109% real.
Seems like a lot of your items "go missing" doesn't it? We want a full refund as is laid out in EU law. The reviews on your page are completely fake, some of them are copied and pasted! As for your email claiming libel, this is a REAL review site. If you do business as terribly as this, you should expect bad reviews.
Hi Sarah, it actually doesn't as we have 1000's of monthly orders :)
Checked this with a 3rd party. They use a company for their website that selects top reviews only. That’s why there is such a stark comparison when you look an independent review sites such as this.
Thanks Connor, I suspected as such. We even got an email from Emma Smyth claiming this was slander! They clearly have no idea how to do business. We have reported them and I hope that you have too.
I have indeed via consumerline and forwarded them the full email trail. Emma also instructed me to remove my review or a refund would not be issued. The retailer is responsible for delivery of goods and fully accountable for all goods until the point they are in a customer’s possession. If there is an issue with the courier, that’s their problem not the customers. They can open a case themselves with the courier etc For the customer it’s as simple as “Deliver the goods or issue a refund”.
That’s the advice I received from Consumerline this morning. They’re great by the way for legal advice and if you’re looking to raise a complaint or concern about a business.Possible case for trading standards. Avoidable if they just followed basic consumer rights legislation!Poor company that sends cheap products that look nothing like their advertised goods, with a disgustingly cocky owner. Good will gesture for an item that's lost in the post? How's that work? As previously stated, if you do not provide the goods someone has paid for, what you are doing is THEFT. If items go missing your business insurance should cover that, in no world should a customer have to foot the bill. I can see you getting into serious trouble very soon if this is how you do business. As you're breaking the law. I wonder what Dragons Den would make of your little scam?
Hi Rachael, so sorry you feel like this. I'm having a lot of trouble locating your order though, if you could email me to resolve I will happily help :) EMMA
Strange to have 1000's of monthly orders but you've made less than £3k according to your accounts in companies house
Hi Jean, that's not true :) Emma
I was selling on this platform and decided to cancel as you do not get paid what you are owed. Been chasing for 3 weeks and still no money and no reply to emails. They say above that they get thousands of orders which is a lie. I sold only 2 items and there was a gap of nearly 2 weeks between them and the order number only went up about 25 so they are lucky if they hit a hundred orders a month. Scam company, will be taking the matter further to get what i am owed. No doubt they will reply to this with lies but hey ho.
Review about: Early Years Boutique
Scam artists - reviews on their website are all FAKE
We ordered a present for my Mam for mother's day on the 27th February. Delivery was 16 working days later. My sister followed up with "customer service" and was told that the parcel was "lost"and that we would not be refunded. This is in breach of EU laws which state "A company cannot refuse a refund for an item that was never delivered to a customer that paid in full for this item, trusting the service or the organisation". Emma Smyth then proceeded to block my sister on Whatsapp and will not return any of her emails. This company clearly has no idea how to do business. Please don't put any money into this company as it will be stolen. We will be taking this further on our end. What a shame.
Hi, this is very silly, the item was shipped and went missed internationally and we offered a shopping vouch er as a good will gesture. Our review s are 109% real.
Seems like a lot of your items "go missing" doesn't it? We want a full refund as is laid out in EU law. The reviews on your page are completely fake, some of them are copied and pasted! As for your email claiming libel, this is a REAL review site. If you do business as terribly as this, you should expect bad reviews.
Hi Sarah, it actually doesn't as we have 1000's of monthly orders :)
Checked this with a 3rd party. They use a company for their website that selects top reviews only. That’s why there is such a stark comparison when you look an independent review sites such as this.
Thanks Connor, I suspected as such. We even got an email from Emma Smyth claiming this was slander! They clearly have no idea how to do business. We have reported them and I hope that you have too.
I have indeed via consumerline and forwarded them the full email trail. Emma also instructed me to remove my review or a refund would not be issued. The retailer is responsible for delivery of goods and fully accountable for all goods until the point they are in a customer’s possession. If there is an issue with the courier, that’s their problem not the customers. They can open a case themselves with the courier etc For the customer it’s as simple as “Deliver the goods or issue a refund”.
That’s the advice I received from Consumerline this morning. They’re great by the way for legal advice and if you’re looking to raise a complaint or concern about a business.Possible case for trading standards. Avoidable if they just followed basic consumer rights legislation!Poor company that sends cheap products that look nothing like their advertised goods, with a disgustingly cocky owner. Good will gesture for an item that's lost in the post? How's that work? As previously stated, if you do not provide the goods someone has paid for, what you are doing is THEFT. If items go missing your business insurance should cover that, in no world should a customer have to foot the bill. I can see you getting into serious trouble very soon if this is how you do business. As you're breaking the law. I wonder what Dragons Den would make of your little scam?
Hi Rachael, so sorry you feel like this. I'm having a lot of trouble locating your order though, if you could email me to resolve I will happily help :) EMMA
Strange to have 1000's of monthly orders but you've made less than £3k according to your accounts in companies house
Hi Jean, that's not true :) Emma
I was selling on this platform and decided to cancel as you do not get paid what you are owed. Been chasing for 3 weeks and still no money and no reply to emails. They say above that they get thousands of orders which is a lie. I sold only 2 items and there was a gap of nearly 2 weeks between them and the order number only went up about 25 so they are lucky if they hit a hundred orders a month. Scam company, will be taking the matter further to get what i am owed. No doubt they will reply to this with lies but hey ho.
Review about: Early Years Boutique
Took money without my say so!!
Absolutely disgusted. Never bought anything from this company yet they think that it is acceptable to take £20 from my account! This money is for my newborn baby and may not seem like alot to some people but to me it's a case of every penny counts at the minute! Then when I have tried to go on the website it says there is some sort of error!! Absolutely gutted that this has happened. It needs replacing and my membership cancelling! I would say I would never order from here again but I didn't in the first place!!!!
Hi Faye, it was a sytem error and you were refunded immediately, sorry about the hassle, Emma
Review about: Public Desire
Right place for regular shopping
Nice place,great collections,
Especially Ankle boots and shoulder dresses, for every day use. Fine apparel is first USP and pleasant colors are second USP.
Price never been any issue.
First visit this site and share your views.Review about: Early Years Boutique
Poor!
Ordered 2 items and a further 2 when received discount offer - still haven’t received the discount by the way! Anyway second items arrived first, chased the order and was told hadn’t been 10 days. Waited until 15 and chased again. Told would be 2 days and still nothing. Chased again to find the supplier had sold out at Xmas. So why did TEYB allow an order to be placed on the 5th for 10 day delivery?? Anyway told could wait 6 wks but we didn’t want to so asked for a refund. After several emails chasing this was agreed to. Supplied PayPal ID over a week ago and still nothing. So £60 order placed on 5th January and no product or refund as yet. Would not use again or recommend to anyone.
Thanks for letting me know Chris, the seller, Bella's Boutique Gainsborough no longer sells with us. I'll email you now with regards to your refund. Emma
Review about: Early Years Boutique
no item no contact and my FB comment has mysteriously disappeared
Ordered an item on 8 Dec with 4 day delivery. Still waiting for it. I wasn't sent any tracking information and I've no response to my email asking what is happening with my order. A comment I added on their FB page pointing out I was still waiting and had not received a response to my email was removed.
Hi Anne, there were no FB comments from you on our page. You emailed us Monday evening and we emailed you back straight away to advise you on your order, I will drop you an email again now, Emma
Review about: Early Years Boutique
What a con
I would never recommend selling with this woman. Pressures into selling with her then as soon as you agree she never gets in touch again until 2 1/2 years later when out of the blue she decides money is now owed to her!!! Makes threats of legal teams etc... When it's disputed. Never sold a thing on their site nor did she get in touch at any point over the last 2 1/2 years yet I apparently owe her over £200!!! For what exactly Emma because you've certainly not kept to your part of any supposed contract!!!!!
Definately think long and hard before selling through this woman and don't fall for her pressure selling
Absolutely despicable behaviour...I'm pretty sure this review is made up and we are working to remove as it's completely false information
Review about: Early Years Boutique
Business owner review
I’ve been working with TEYB for over a year now and have had nothing but good experiences. Emma and Rachel are both very helpful and have helped grow my sales over the past year. I would recommend the site to any small business. X
Thanks so much Amanda, always a pleasure working with you.
Review about: Early Years Boutique
Perfect
I have ordered products from The Early Years Boutique and also decided to become a seller. From both perspectives I have received excellent communication and service. Emma is quick to respond to any queries or issues. I have been buying and selling with TEYB now for about 4 years and I have a very good relationship with the company. Highly recommend.
Thanks so much for the lovely comments Amy
Review about: Early Years Boutique
Excellent selling platform
I have been working with Emma at The Early Years Boutique for over a year. Emma has helped my business to grow and show my products to new customers. I get regular sales and the communication is more than expected. I would highly recommend.
Thank you Amy, I love working with you
Review about: Early Years Boutique
A great place to buy and sell
I began by following The Early Years Boutique as a buyer and I was really impressed by the variety and standard of the gifts available. Earlier this year I approached Emma about becoming a seller and have now joined the ranks of businesses onboard. The support and advise I have received has been brilliant. As a seller I have always ensured to meet and where possible exceed the delivery times that the buyers have purchased. I hope The Early Years Boutique continues to go from strength to strength.
Thank you Claire, you are a pleasure to work with
Review about: Early Years Boutique
Would not recommend
Would not recommend - poor communication and poor quality products.
Hi there, so sorry you feel that way. It's strange though, we don't have a customer with the firstname initial A and surname initial C ???????? if you want to share your order number, I'd be happy to email you to resolve any issues you have, many thanks, Emma
Review about: Early Years Boutique
Zero Star rating Extremely disappointing!!
Placed on order for personalised silver carousel expecting deliver in 14 days. After 10 days or so, I Called and left three voicemails requesting a callback with update as we wished to take present with us. Not a care to call back once, EYB seems to me does NOT care for it's customers once they have their payment for order!!! Item was eventually delivered when we were away, some 20 days later!!!! Definitely will NEVER order from EYB again. There's plenty of other sites do exactly same types of gifts!!!
It seems to me the all of a SUDDEN "Emma" is finally responding to the disappionted customer reviews on this reviews site!!! Very busy day 30th September. The warning to businesses is very worth adhering to as should perosnal customers!!!
Hello, oh dear, sorry about that. I will get our seller Amanda to avise :) many thanks, Emma x
Review about: Early Years Boutique
Customer service is a disgrace.
I have ordered something for a Present and a event . I paid £5.99 for delivery within 3 working days and it is well over that now. I have had to now go and buy something else. I emailed 3 times , tried to live chat, phone and text with no reply apart from a generic reply. They rate there selves on delivering on time and customer satisfaction.
This has put me off buying from here again which is a shame because the items look nice. But I wouldn’t know as I haven’t received them yet.Hi Emma, so sorry for the inconvenience. I'm so sorry you feel like this. At the time of ordering, the sleepsuit wasn't in stock in the size needed and the bank holiday meant the relevant seller couldn't get this item delivered to you within 3 business days. A full refund was processed. I will email you again now. Emma
Review about: Early Years Boutique
Never again
I ordered 2 personalised gifts for my grandaughters after reading some reviews but not received them and have not received any emails explaining why only automated emails saying the same thing I have now gone to PayPal for a refund not a happy customer
Hi Angie, It's Emma here, so sorry for the inconvenience. I did try my best to connect you with the relevant seller. Our automated emails advise that our lead times are 1 - 2 working days. I've replied to all your emails within that time frame. I can only apologise again on behalf of The Early Years Boutique & behalf of the relevant seller. I will email you again today. Emma
Review about: Early Years Boutique
Terrible
Could not rate this company lower. They are terrible. I do not recommend. Buy items, don’t receive, send email, then more emails, then more.....................
No response. Pay for item and do not receive. Do not use. Very very bad. Go elsewhere. TerribleHi Harriet, I'm sorry you feel this way and sorry for any inconvenience caused. I checked and we haven't received any emails from you. I've an email from the relevant seller to say your item was shipped the next day. I'll emaill you now to resolve. Emma
Is your surname Chase Harriet? ????
Review about: Early Years Boutique
Terrible
Could not rate this company lower. They are terrible. I do not recommend. Buy items, don’t receive, send email, then more emails, then more.....................
No response. Pay for item and do not receive. Do not use. Very very bad. Go elsewhere. TerribleHi Harriet, I'm sorry you feel this way and sorry for any inconvenience caused. I checked and we haven't received any emails from you. I've an email from the relevant seller to say your item was shipped the next day. I'll emaill you now to resolve. Emma
Is your surname Chase Harriet? ????
Review about: Early Years Boutique
Amazing customer service
I ordered a carousel money box from the Early Years Boutique. Despite a misunderstanding when ordering the item, and its delivery originally being delayed, the minute I contacted their customer service they dealt with the situation. Amanda in particular was extremely professional, courteous and efficient, so that I received the item in time for the Christening I needed it for. Lovely quality and very reasonable price_I would definitely recommend!
Hi Celine, many thanks for your feedback :) Emma
Review about: Early Years Boutique
DIre service
Ordered a present over a week ago and paid extra for the 3 day delivery, i have not received the parcel or any explanation as to when I will. There is no phone number to contact them and when you email you get an automated response and no one gets back to you. Top tip - don't order from them!!!!!!
Hi Karen, I'm sorry you feel this way and sorry for any inconvenience caused. We have been in contact with you several times and also the relevant seller. We do have a contact number on all our product pages. I'll email you again now ???? Emma
Hi Karen,
I’m sorry to hear your item hasn’t arrived. I’ll look into this now and get straight back to you. We do always try our best for our customers, but every now and again the courier company let us down taking it completely out of our hands. Let me work with you to get this resolved. Thank youReview about: Perch and Parrow
Dreamy Experience
I ordered a sofa bed from Perch & Parrow without seeing fabrics before and want to leave this review because I absolutely loved how they rang me up within a day to send me a free booklet of the fabric I ordered. I actually then found it a bit too light and they sent me six more fabrics to look at and feel 'in real'. We picked Cotswold Slate which is just a gorgeous grey and the sofa bed has now arrived. The quality of the fabric stitching is superb and the mattress that comes with the bed is amazing quality.
Review about: Early Years Boutique
Customer service is a disgrace.
I have ordered something for a Present and a event . I paid £5.99 for delivery within 3 working days and it is well over that now. I have had to now go and buy something else. I emailed 3 times , tried to live chat, phone and text with no reply apart from a generic reply. They rate there selves on delivering on time and customer satisfaction.
This has put me off buying from here again which is a shame because the items look nice. But I wouldn’t know as I haven’t received them yet.Hi Emma, so sorry for the inconvenience. I'm so sorry you feel like this. At the time of ordering, the sleepsuit wasn't in stock in the size needed and the bank holiday meant the relevant seller couldn't get this item delivered to you within 3 business days. A full refund was processed. I will email you again now. Emma
Review about: Ligo Electronics
trustworthy option to buy electronic items
I know there are many websites out there who is giving amazing deals on electronic items and i had too bought various items from those websites but one thing that always bothers me that they never earn my trust. most of the time i bought useless stuff which only works for months and BAM! you need a new one now. LiGo is the only website which truly fulfills their promise. i really really respect them for that. well, i recently bought the home phone from here and its working fine, moreover i like the additional services they provide and an easiness to buy a quality product at your home with dealing with nonsense.
I have Ordered a print but got my delivery address wrong and spoke to Angelina who corrected it for me without any hastle, first class service.