Newmarket Holidays34 reviews
This score is based on 34 genuine reviews submitted via BritainReviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Cruise on the French River
Took a cruise with my sibling from Southampton to Antwerp. It had great leisure facilities and fun activities for us to do together. There was also a wide spread of meal buffets that we all enjoyed. The only downside was paying the UK port taxes where it was collectible. Other than that, we could not have asked for a better experience than seeing the Seine River all the way from Rouen!
Holiday booking
This was the first time I booked a holiday with them, and I have to say, I was really impressed by the customer service I received. The agent, Lorraine, was so knowledgeable and helpful, giving me all the information I needed to make a good choice. She was also really friendly and polite, which made me feel important as a customer. I would absolutely recommend their services to anyone looking to book a holiday.
Classical Spain May 2024
We had an amazing time on our Classical Spain tour! Our tour manager, Jude, was absolutely brilliant. This was our first group tour and we were really pleasantly surprised by how much we enjoyed it. Jude made the whole experience unforgettable with her charm, wit, and extensive knowledge. The hotel in Antequera was lovely, with friendly staff, great amenities, and delicious food in a beautiful location. The itinerary was full of exciting stops in Seville, Cordoba, and Granada, giving us a taste of each city and leaving us wanting more. Jude went above and beyond to make sure everything ran smoothly and that we had the best possible experience. A big thank you to Newmarket Holidays for a fantastic trip and an even bigger thank you to Jude for making it all the more special!
Andalusia tour with Jude Mahon
We had an absolutely brilliant holiday exploring the historic cities of Andalusia, all thanks to our fantastic tour manager Jude Mahon. He was so cheerful, knowledgeable, and organized, which really made our experience special. The only not-so-great thing was the timing of the Seville trip - it would have been better if it was scheduled later in the week. This way, we could have had more time to rest after our journey and the delays at Malaga airport.
Trip to Spain and Little Trains of the Pyrenees
I was starting to feel a bit worried because my trip to Spain was coming up in less than a week, and I hadn't heard anything from the company. So, I thought I'd give them a ring and luckily managed to speak to Lisa. She was a real lifesaver! Lisa quickly emailed me all the important documents, like my boarding pass and air ticket. I already had some info from when I paid the rest of the money and booked that extra boat trip, but Lisa made sure I had everything I required. I'm really grateful for her patience and the fantastic service she gave. Thanks a lot, Lisa!
Recent holiday booking
I've just booked a holiday and had a brilliant time with the staff helping me out with online check-in and making sure I got my boarding passes on time. A lady named Bree really went the extra mile to take care of everything I needed when booking. I've had great experiences with the staff here before, so I'll definitely keep booking my holidays with them.
Escorted tour to Seville Granada
My trip to Seville, Granada, and classic Spain was absolutely incredible. Our tour guide, Jude, was amazing - she really made sure that everyone had an unforgettable experience. Her care and professionalism added so much to our holiday, and I really appreciate her knowledge and dedication to making sure we saw the best of each destination. The trip was well-planned, allowing us to explore Seville, Granada, and other parts of Spain to the fullest. The hotels we stayed in were cosy and well-located, which made it easy for us to get around and enjoy our time there. Overall, I had an amazing experience and would highly recommend this tour to anyone who wants to see the beauty of Spain.
Holiday package to Western Sicily
I was really looking forward to my holiday in Western Sicily as the schedule seemed really exciting with different activities planned for each day. However, I have to say I've been pretty disappointed with the place we're staying at. It looks nothing like the beautiful pictures in the brochure. The standard of the accommodation is really poor, it almost feels like being at a shabby British holiday camp. On top of that, the dining hasn't been great either. I was hoping for a fancy three-course meal served at the table, but instead, it was a disappointing buffet where I had to wait in line for average food. Overall, my experience with the accommodation and dining has not been up to scratch.
Booking experience
When I booked my holiday, everything was really clear and helpful. Lorraine was like a superstar and helped us a lot. She told us about discounts we didn't even know about and was so lovely when we had questions. It was all positive vibes from the beginning to the end.
Holiday booking process
I booked a holiday with this company not long ago, and I must say, it was a breeze. The website laid out everything that came with the holiday package, and I managed to input a discount code I got from the internet without any trouble. But then, surprise surprise, the company sent me a discount code of the exact same amount via email. Just a heads up, if you sign up with them and share your email, you might snag yourself a sweet discount code if you're willing to wait a bit.
My trip to Classical Spain
Oh my goodness, so I went on this trip to Classical Spain and it was really intense with all the hot weather and everything, but it was so great. Our guide was this lady called Jude and she was absolutely fantastic. Really funny, so helpful, and just made the whole trip incredible. She knew everything about all the places we visited and kept us entertained on the bus. It felt like having a cool aunt with us the whole time. I learned a lot and had a lot of fun. I would definitely recommend it!
Mix up in payment
So, I was trying to book my holiday and there was a bit of a mix up with the payment, which was pretty stressful, you know? But then Carole was really lovely and helped sort everything out super quickly. She was really helpful and made me feel a lot better about the whole situation. Thanks a lot Carole, you're a star!
Classical Spain May 2024
My holiday in Spain was absolutely fantastic! Our Tour Manager, Jude, was brilliant and made the trip so enjoyable. She looked after us really well and made sure we were all happy. The itinerary was full-on but we got to see some amazing sights. The hotel we stayed in was lovely and the staff were all really nice. The pool was definitely the highlight on our days off. Honestly, I would highly recommend booking this holiday, you'll have an awesome time!
Hebridean Tour May 2023
My sister and I took a coach tour of the Hebrides from 15-20 May 2023 with Newmarket Holidays and we had a wonderful time. The views of the mountains, lochs, waterfalls and surrounding countryside were breathtaking.
Our tour guide, Frances, was very informative and chatty and we learned an awful lot about Scotland and its heritage in the week we were there. We visited so many sites from castles to gardens, lochs, brochs and standing stones. The places we visited far outweighed what we were expecting and we were thrilled that Frances had gone to so much trouble to organise such a busy itinerary.
Our driver, Christine, was wonderful. She was a very careful and skilled driver and made sure we never got wet! She was professional, patient, light-hearted and helpful and generally put us all in a good holiday mood every time we went out.
I can't thank Newmarket and Maynes Coaches enough for arranging our holiday and for Frances and Christine for putting two cherries on the top.
About Newmarket Holidays
If you are planning a tour to an entirely new city, region or country, you ought to make it more adventurous by employing the services of a tour operator. Though going to a new place sounds truly thrilling, however, it can be fatiguing if you don’t have an idea about places to stay, the language, culture, and food amongst other things. Employing the services of an operator will not only make your tour stress-free but also cost-effective, considering the fact that paying a fee to an operator is cheaper compared to spending a lot on other things whilst journeying or struggling to find a location. A trip operator will make you get the best experience and appreciate the greatest food in the town, stunning tourist attractions, lodgings and more. If you are concerned in knowing works of art or the story behind any antique or ancient memorials, a well-informed operator will be responsible for all such inspiring sights. If you are in quest of a local operator, you can contact a travelling agency closest to your region. Furthermore, there are numerous online travelling organizations providing the services of a highly-knowledgeable operator. All the operators are not the same, as there are certain characteristics that makes one unique from another. A good operator is clever and a highly-knowledgeable individual and will direct you during the course of your tour without any stress or trouble. You don’t need to be worried about guidelines or direction, as a knowledgeable operator will make you travel in the most comfortable means of transport. Above all, a good operator should be full of personality and well-natured, so that you don’t feel like somebody on an educational trip with your college teacher. A trip director should have noble communication abilities. This is considering the fact that if you are journeying with a group of people, it is clear that there may be disorder and misunderstanding that an operator ought to attend to with maturity. Newmarket Holidays understands these facts; hence it has dedicated itself to offering escorted holidays, resort-based stays and more throughout the UK and the world in general. You should read honest reviews about Newmarket Holidays here before visiting their website
About Newmarket Holidays
Born in 1983, Newmarket Holidays are ATOL licensed and a reputable member of ABTA. Newmarket Holidays is a multi-prize-winning provider of holidays that provide incredible value for money and extraordinary values of customer care. Today, the company is amongst the UK’s foremost, self-governing tour operators, that is focused on providing escorted holidays, resort-based stays and event-based tours globally. From the beginning, coach-inclusive holidays provided in collaboration with local and district newspapers, the company has grown to become one of the most acknowledged suppliers of reader holidays to the UK press, has built a very tough collaborative delivery with different travel agencies, and provide an all-encompassing range of excursions.
Newmarket Holidays specializes in different areas including escorted tours and cruise holidays, holidays from regional UK airports, coach holidays, and concert and theatre ticket packages and more.
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Details
Contact Information
Cantium House, Railway Approach
SM6 0BP Wallington
United Kingdom
📧 trustpilot@newmarketholidays.co.uk
Categories Newmarket Holidays
Holidays and Trips | Special Trips Reviews & Experiences | Group Holidays Reviews & Experiences
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Last update: January 2026
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Review with most votes
Hebridean Tour May 2023
My sister and I took a coach tour of the Hebrides from 15-20 May 2023 with Newmarket Holidays and we had a wonderful time. The views of the mountains, lochs, waterfalls and surr... Read onBy: Jenny Greenfield