Wendy Wu Tours26 reviews
This score is based on 26 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Bespoke 2-week Thailand trip
Our two-week custom trip in Thailand was absolutely amazing from beginning to end. The team listened to our requests and put together an itinerary that suited all our needs at a great price. They kept us updated throughout the planning process and sent over a pack with all the info we needed a few weeks before we left. Any extra questions we had were quickly answered by email. The actual trip itself went without a hitch - all transfers were on time, excursions were well thought out, and the guides, especially Olivia in Bangkok, were brilliant. The hotels we stayed in were clean, comfy, and in great locations. Overall, we had a fantastic trip and will definitely use this company again in the future.
My first tour experience
So, I decided to go on this tour to see all the amazing places in Turkey. But you know what? All we did was spend ages on a bus just staring out the window like we were on some school trip. And when we finally arrived at a cool site, we only had like 10 minutes to have a look around. Not cool, mate. The hotels we stayed at weren't great either, felt like I was staying in a motel. And don't even get me started on the chaos at the airport pick up - total madness! Also, there were more people on the tour than they told us there would be, making it even more crowded and irritating. I was not a fan at all. And when I complained to customer service, they didn't even care - so disappointing.
Japan tour
The itinerary for my tour in Japan was pretty decent, with some interesting spots to check out and a lovely tour guide. However, there were a few things that didn't quite hit the mark and left me feeling a bit let down. Firstly, the whole "easy" rating for the tour was way off. I mean, we were walking more than 5 miles most days, up and down hills, in that super muggy heat. The pace was just too quick, hardly any time to rest and no stops for a cuppa in the morning or afternoon.
'Jewels of Japan' tour
I've just returned from a tour that was a real let down, from beginning to end. The airport pick up was a disaster, the hotels were not up to scratch, the food was always cold and unappetising, and we were always rushing with no time to chill out. The journey to the airport at the end was a nightmare too, making the whole trip even more stressful. Definitely not the magical experience I was expecting for my 70th birthday. It was a total rip off and a major disappointment. And to top it off, the customer service was appalling, with Wendy Wu dismissing my complaints and offering a measly £100 voucher for my next holiday. Absolutely ridiculous in my opinion!
Jewels of Japan
The tour cost me 8k and to be honest, I wasn't too pleased with the service overall. The people in the sales team did their job well, but the service after I paid up was a bit of a letdown. The guide's English skills weren't great, a few hotels were pretty basic, and the tour itself felt so tiring with hardly any time to relax. Those long coach journeys on not-so-great coaches made it even more uncomfortable. Japan is beautiful and all, but better service would've definitely made the trip better.
My trip was so good
I planned my trip to India as heard about the country a lot and wanted to visit for so long. i booked my tour with the help of wendy wu tours and i think i did best thing. ,My trip was so damn good. Hands down india is really beautiful ( the rumors are totally shit about the country) But mostly importanly i will say thnak you to wendy for helping me out.
About Wendy Wu Tours
Wendy Wu Tours is a British travel company specialising in escorted tours across Asia, Central Asia, Latin America, and other destinations. Established in 1998 by Wendy Wu, the company has a reputation for providing comprehensive, culturally immersive travel experiences. They offer a range of services including fully guided tours, custom travel itineraries, and group tour packages. Known for their expertise and local knowledge, Wendy Wu Tours ensures travellers experience the highlights and hidden gems of each destination, all while receiving high-quality service and accommodations. The company has expanded its offerings over the years to include tours in additional regions, reflecting its growth and commitment to providing exceptional travel experiences.
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Contact Information
Cottons Centre, 47-49 Tooley Street
SE1 2QG London
United Kingdom
Categories Wendy Wu Tours
Holidays and Trips | Special Trips Reviews & Experiences | Group Holidays Reviews & Experiences
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Last update: December 2025
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Review with most votes
My trip was so good
I planned my trip to India as heard about the country a lot and wanted to visit for so long. i booked my tour with the help of wendy wu tours and i think i did best thing. ,My t... Read onBy: Brian Wrent