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Piano move form Cumbria to York
2 men turned up one of whom did very little, no mask and wore the one i provided over his mouth only, alleged he had a stroke, which appeared to mimic being drunk, he then came out with sexualised verbal abuse so bad its now in the hands of the police. Van then incredibly broke down in a residential are not en route to York .Took and a lot of arguing with unfortunate call centre level woman with no authority and 20 hours before I could speak to a manager who then, having been told it couldn't be done, could arrange for piano to be picked up and taken to destination, and could authorize a whole 10% refund. He is raising my concerns about the process for addressing an absolute poop shower with himself, as there is no plans to address it in AnyVan. I wish I had never heard of the firm.
Move across England
The driver and the service itself were great - no complaints there. What was disappointing was that AnyVan, despite telling us that we could edit the details of our load until a certain point before the pick-up time, charged us a huge and entirely unfair surcharge. None of the customer service reps was able to explain this, and it remains unclear whether there was simply a huge penalty or whether it was the change in the load that caused the price to surge (and in fact double). The size of the load did not really change, not did the load time - but AnyVan's algorithms came to a very different conclusion. Effectively, we switched from a few large boxes to a larger number of small boxes, so this may even have made loading easier.
What I am particularly disappointed by is that the problem only became apparent at a point when we were in no position to look for an alternative provider. Combined with the poor customer service the whole thing felt like a deliberate way of putting the customer in a tight spot with misleading device and then ripping them off when they have no option of backing out of the transaction. The follow-up customer service experience was fairly disappointing, too, and I never really got the feeling that AnyVan had understood how badly they had got it wrong, and how unethical their behaviour is.
I will never use AnyVan again, and I will continue to advise anyone I talk to against using them.Anyvan is great service to have,made transport from places to places
Loved the services, I need ANYVAN lot of times while shifting. It is great service when you need some heavy shifting of big furniture, piano, bike or something like that.
You were lucky these people suck
Anyvan are dishonest fraudulent crooks and they should be shut down.
About AnyVan
Everyone has stuff. Whether it's about books, DVD’s, pots, pans, clothes, gadgets, furniture, or some merchandise and collectables. The aforementioned items probably have a place in your home and you feel comfortable with them being there. You might not even think much about them. Until, of course, you are planning to move. Then you will realise that over the years you have accumulated much more stuff than you realise. And of course, that’s exactly the point that you need to do something with them. You need to figure out a way to get them from A to B. You can do that yourself, but that takes a lot of time. And if you have small car chances are that you have to drive many, many times before you have finally transferred all of your stuff. And maybe the larger items won’t even fit. You can opt for a delivery service like the one from AnyVan. But will they be safe with your valuables? Can you trust them? That’s what the customer reviews on BritainReviews will tell you.
About AnyVan
AnyVan is a European online marketplace where you can find delivery, transport and removal services. The company was founded in 2009, so they have not been around for many years. They offer house removals, car transport, eBay deliveries, piano transport, delivery of furniture and large items, motorbike transport, man & van services and European moves.
AnyVan offers all kinds of deliveries and it does not matter how far they need to take your stuff for you. They also offer business services like office moves, relocations, White Glove services, install and take out service, trade show delivery and more.
Services of AnyVan
You can get a quote via their website. They have an advice centre that can assist you when you don’t really know how to handle a certain transport. They advise you on how tomove with pets or how to pack a fragile item. They offer free moves for charity causes and good deeds. In case of problems, they can be contacted. Use the contact form on their website or calling them via telephone.
Complaints, Compliments and Tips for AnyVan
Have you ever moved furniture, fragile items or even a piano via AnyVan? If so, what did you think of their service? Did they transport your stuff safely to where it needed to be? Did they take away some of the stress of moving your stuff and your pets to a new home and you want to compliment them on that? Or did your precious authentic ceramic get damaged during the transport and you filed a complaint about it? And when you filed your complaint, how did AnyVan's customer service react?
Will AnyVan transport your furniture and fragile stuff safe during your move? Read customer reviews about AnyVan's transport service onBritainReviews.
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Contact Information
5-17 Hammersmith Grove
W6 0LG London
United Kingdom
Categories AnyVan
Services | Other Services Reviews & Experiences
Page Statistics
Seite online seit: 8 March 2024
Letzte aktualisierung: 29 November 2024
Review with most votes
Anyvan is great service to hav
Loved the services, I need ANYVAN lot of times while shifting. It is great service when you need some heavy shifting of big furniture, piano, bike or something like that. Read onBy: Tim Butler