easyCar Reviews
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Reviews (27)
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Hidden charges, expensive booking
As a customer, I just want to say how disappointed I am with the sneaky extra charges that weren't made clear when I booked. I'm sure I'm not the only one who was shocked to see extra location fees and taxes added on top of what I thought I was paying initially, making my booking a lot more pricey than I expected. It's just not right for a company to not be honest about all the costs from the start, leaving customers feeling like they've been tricked and annoyed. Easycar really needs to be more open about these extra fees to stop this happening again.
Dubrovnik car rental
I would strongly advise against booking a rental car with these people! I went ahead and booked a car rental at Dubrovnik airport, paid in full, and was assured there would be no extra charges. However, upon arrival, the rental company demanded an additional 300 EURO before handing over the car! And would you believe it? Easycar did nothing to assist me, I mean what's the point of booking through them if they won't have your back in these situations?! Makes you wonder if they're in cahoots with these scammers or something! And to top it off, after I left a negative review, they had the nerve to promise they would "look into it" - typical, suddenly they care. My advice? Steer clear of them, seriously.
Car rental experience
My recent experience with a car rental company wasn't great. When I took the car back, they said I wouldn't get my deposit back because they claimed there had been smoking in the car. I tried to explain and argue my case, but they wouldn't change their mind. The way they handled it was really poor and left me feeling annoyed and let down. I'm now trying to sort it out with my credit card company.
Rental car experience
Watch out and avoid using them! They act as a middleman for companies and surprise you with an unexpected 'insurance' fee of £250 when you collect the car. If you refuse to pay, they won't give you the car. After paying, you have to sign documents that bind you into a contract with them, leaving you with no recourse to reclaim your money or any legal ground to stand on.
Car rental scam
This company is just a complete scam! My experience with them was a complete nightmare from the beginning to the end. We booked a car through a third-party website for a specific price, but then when we went to pick it up, they surprised us with extra charges and fees. The final cost ended up being over three times what we originally agreed to pay. The car itself was in really bad shape, with a noticeably dented front license plate. When we returned the car in the same condition we got it, they tried to say there was damage and wanted to keep our deposit. It was obvious that they were trying to con us out of more money, and there's absolutely no way I'll ever use this company again.
My voucher experience
My voucher didn't cover anything, it was in English only. The customer service at the desk was really rude and seemed unprepared. Also, the car was really dirty.
Bad car hire experience
I hired a car through this company, but they directed me to another rental place that refused to give me the car because I hadn't held a license for two years. When I requested a refund, they flat out refused to give me my money back. It's just not right that they're keeping my money without providing the service I paid for!
Quick and inexpensive car rental
I really want to give them just one star, but honestly, I wish I could rate them even lower than that. They are complete scammers, so don't be fooled by their cheap rental prices. Their customer service is terrible – I tried to contact them several times to change my booking, but nothing ever happened. In the end, I had to cancel it altogether. They never gave me a refund, so now I'm stuck in the middle of a PayPal dispute. I'm just waiting to see how it all gets sorted out.
Booking with Apple Pay linked to Amex
I recently booked a car rental through EasyCar and paid with Apple Pay linked to my American Express card. But when I got to the car rental desk, they told me they don't take Amex so couldn't give me the car. I was pretty annoyed and let down by the mix-up.
Recent car hire in Sicily experience
I had a nightmare of a car hire experience in Sicily recently. It took ages to pick up the car from the airport, plus the car itself didn't have a radio or USB chargers, showed warning signs from the get-go, and only had a quarter tank of fuel. On top of all that, the staff were so rude. They even pushed us to pay for extra insurance, despite already being covered by our booking site. And don't get me started on the ridiculous fee for a small scratch on the wheel hub! It's obvious that this whole setup is a total scam. I strongly recommend looking elsewhere for car hire services, wherever you are in the world.
Deceptive extra charges
I had such a frustrating time with easyCar. Even though I'd already got full coverage insurance, when I turned up, they told me I had to fork out another 182 euros for some excess insurance as I didn't have a credit card. They never mentioned this extra cost when I booked the car, so I ended up losing all the money I'd paid for the booking.
rental car
DO NOT USE, SCAMMERS. USE AT YOUR PERIL!!
Review with most votes
Cheapest among all
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