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Rental camper experience
I rented a camper from this company not long ago and I have to say it wasn't a great experience. Two weeks after I gave back the camper, the owner got in touch to say there was a scratch on it. I had a look at the photos he sent and realised that the number plate didn't match the one on the camper I rented. When I told him this, he got defensive and accused me of using a fake picture from the internet. To prove him wrong, I sent a picture of me standing in front of his camper with a different number plate, but he didn't reply to that.
Campervan hire
Hiring a campervan from YesCapa was absolutely fantastic. It's something me and my partner had been keen to try for ages, and YesCapa made it happen without any hassle. The staff were really helpful and knew their stuff, assisting us in picking out the perfect campervan for our trip. The booking process was easy and we were kept updated at every stage. The campervan itself was in great shape and had all the facilities we needed for a comfy journey. In short, our time with YesCapa went above and beyond our expectations, and we're already looking forward to our next booking with them.
rental
We damaged a widow and there was a hail storm that we are gladly paying the damages on. The damage has nothing to do with the vehicle not being what was rented or losing days of vacation with maintenance issues like a dead battery, weather stripping coming off, leaking roof, no ac, non operable windows, leaking water, dead headlight, wiper blades not working, repairing cabinets that would not start shut, inaccurate bed descriptions, and the hassle of Yescapa asking for the same information over and over. I am more than happy to pay for the weather damage, hail, and the broken window but I am disappointed that we paid for a vehicle with AC and fixed beds and in good working condition but did not get that and that the reply we got was, since you picked out the camper then you are ok with it. Yescapa is not interested in maintaining relationships or customers as they have proven in this interaction along with the ones I have in email.
Yescapa has horrible communication. Make sure you turn on delivery confirmation in your email. You will send the same information up to 4 times before they stop asking for it. I have rented from McRent and Yescapa now and even though the upfront cost was more at McRent, it is a real business with actual customer service and the ability to manage emails. Also, I agree with others that they have no desire to help the renters. Our camper listing had two fixed beds but only one on pickup. We also had rented with AC in drivers compartment since the trip was for the month of July in Germany but it was broken on pickup, no AC. We could not get ahold of Yescapa on rental pickup and we would have been stranded without a vehicle so we choice to take it as is but no support in getting any refund for the not receiving what we paid for. Their statement is that since we took the camper we accepted it as is, but what other option was available? If you rent from a real company, you could say this has an issue and then take a different one from the lot. In the case of Yescapa, there were no other campers nearby and it would have been last minute rental for 26 days meaning a huge price increase. Now the rental is over and the “extra” fees are adding up. In all, we missed 2 days of vacation dealing with maintenance issues, batter going dead, windows no working, cabinets that would not stay shut, water leaking from fresh tank, etc… and instead of getting money back we will be losing some of the deposit.Holiday Campervan Services
I have been running my private business for years. Being a startup, I'm always careful about spending money. Although I considered taking annual vacation as part of the business but I was afraid of the resources until I made up my mind knowing the benefit of taking a leave from work. My first place to visit was England and so I visited and one of the plans was for me to take a trip with converted van hired by YesCapa. As scheduled, I took a trip with Campervan around town and the experience worth every sense of it. YesCapa staff were professional in their approaches and conducts. I give it to them. I will surely opt for their services again whenever I go back for a holiday. Who knows, may be going with my family.
About YesCapa
Working from 9 a.m to 5 p.m every day can be tiring, overwhelming and out of whack. Taking vacations might be the solution. Apart from being one of the ways people relax, it also has a lot of benefits. According to research, people that work in underdeveloped countries take less vacation, work longer days and retire later. This is due to several factors which include workforce cutbacks and lean staffing. These factors make it difficult for people to go on vacation. People also get scared to go on vacation for fear that they will appear less committed than coworkers. Well, going on vacation or holiday has a lot of benefits. People who go on vacation have lower stress, less risk of heart disease, a better outlook on life and they also get more motivations to achieve their goals. One reason people go on vacation is that it lessens the risk of heart disease and high blood pressure which are caused by stress. A stressed person experiences a feeling of calm that arise from time away from work and relieving stress allows the body and mind to heal. There are a lot of websites that connect holidaymakers with car owners. These sites also help holidaymakers get the best place to go on a vacation. YesCapa is a company that claims to connect holidaymakers with campervan and motorhome owners. But do they have a good track record? Are their personnel attendants friendly and dedicated? Reading honest customer reviews of YesCapa here is one such way to get suggestive answers to your questions.
About YesCapa
YesCapa is one such platform that claims to have been in the business of connecting holidaymakers with local campervan and motorhome owners across Europe through its platform. Apart from being a rental platform between private individuals, motorhomes and campervans, the company also create a community based on sharing economy and common interests. The website claims to update its blog with suggestions for new destination and tips to maximize the travel experience of holidaymakers. The company allows holidaymakers to pay in two instalments.
Products and services of YesCapa
YesCapa offers hiring services, enabling holidaymakers to hire converted van, low profile motorhome, campervan, coach-built motorhome, low-profile motorhome. People can also make money from their leisure car by hiring with YesCapa. The company also offers gift cards for friends and families who wish to travel on a trip in a motorhome or converted fan. Self-drive insurance is included, converted and equipped vehicles valid for a year. They also offer a customised trip which is dependent on the value of the gift card picked. The company claims to partner with companies like MAIF comprehensive insurance, CARAMAPS, IMA Iberica, Allianz Global Assistance and more. The company also claims to offer insurance and 24/7 support for vehicles that are damaged during the hire. YesCapa emphasized that van conversion service is available for those that want to convert their van
Compliments, complaints, and tips for YesCapa
Have you invested in any of YesCapa products and services before? If no, why, and if yes, how was the experience? Was it hassle-free? Did their product(s) give you value for your money? Would you without a doubt recommend YesCapa to your family, friends, colleagues? What can you tell us about their methods of general service delivery? Your feedback will be highly appreciated.
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Categories YesCapa
Car Rental Reviews & Experiences | Car services
Page Statistics
Seite online seit: 23 March 2021
Letzte aktualisierung: 29 November 2024
Review with most votes
Holiday Campervan Services
I have been running my private business for years. Being a startup, I'm always careful about spending money. Although I considered taking annual vacation as part of the business... Read onBy: Cymone Cleveland