EDF Energy

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EDF Energy

100% Would buy here again

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Spotlight: What are our customers saying?

M
Michael
Always choose sustainable energy! EDF is good at participating in clean energy.Read on
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    Sustainable energy

    Always choose sustainable energy! EDF is good at participating in clean energy.


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    Mr.

    555


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EDF Energy

Ever wondered how EDF Energy manages all its customers with panache and ease? Want to know how this chain can help you save money on electricity? Read this column and discover all the facts you need to know about EDF Energy. 

About EDF Energy
EDF Energy is a part of the EDF group, a leading multinational electricity company that began investing in U.K. ever since 1998. Today EDF energy is one of the largest energy companies that provides energy in the form of electricity or gas to over 20% of the total population in U.K. The company supplies energy to homes, small businesses and even large companies at most competitive prices and with monitored customer support. EDF Energy is not only supplying energy but constantly working to create new ways of doing the same in a more efficient and reformed manner.

The company understands that fossil fuels and other non-renewable sources will soon be exhausted and it will be more appropriate to invest and research in renewable sources. This will not only create long term energy resources but will also help in producing clean and green electricity for use. 

Fixed and variable tariffs
EDF Energy has two different businesses- one is the generation business where it generates electricity for public use and other is the customer supply business where it purchases gas and electricity from the wholesale market and then sells it to its users. For residents and small business owners, there are two types of tariffs- fixed and variable. And as for large companies, they usually enter a negotiated contract wherein both the parties confide on terms and conditions mentioned by each other. 

To meet the growing demands of electricity, EDF Energy uses a futuristic approach by investing in different resources to produce and supply energy. The 'Energy Mix', a term used by the company for referring its different resources, has majority of its electricity produced by the 8 nuclear stations owned by the company. Other resources include 2 Coal stations, 31 Wind farms and 1 Gas-powered station. The company also deals with boilers and heating covers and provide exclusive discounts for the same as well. The company knows that price transparency and customer satisfaction are two important factors to sustain and survive in this industry where the overall public trust has always remained a matter of great concern. 

Costumer services
Whether you are new to the EDF family or looking to switch between homes and plans, EDF's efficient customer care professionals make incomparable efforts to make sure you get all the relevant information within minimum amount of time. Dedicated helpline numbers, email addresses and feedback system all add to the same and make the customer service network more efficient and reliable. It strictly follows a standard system and makes sure that all its employees receive the best training in handling customer requests and complaints. The company guarantees a fair, honest and professional treatment for all its users. 

Share your experiences!
If you have been associated with this brand or in case you want to voice your opinion about the company's products and services, then please feel free to do so in the comments section below. Your honest and unbiased views will help many others in making the right choice for a better future. 

Read real costumer reviews of EDF Energy! Can they help you save money on electricity? What is their complaints policy? How green is their energy?

How to choose an energy supplier

Choosing an energy supplier is not as hard as it may seem at first. It may feel overwhelming when you begin your search as the competitive market offers many options, so here we break down four key points to consider when choosing an energy supplier:

1. Compare with your previous energy supplier
It’s a good idea to always keep tabs on your energy expenses so you can later on analyze what your costs are, for your home or business. This way you will be more prepared when the moment comes to choose a new energy supplier and find out which one can better meet your needs. 

2. Supplier’s history
Do some background research about the supplier. Is the energy supplier a well-established company in the market? Are they licensed to serve your area? What have been other people’s experiences with the supplier? Do they have a good reputation? The kind of reputation and position they hold in the community is an important factor to consider. 

3. Pricings and plans
Reviewing their pricing and plans as well as the terms and conditions of the plan you are choosing. Try to find the plan that most accommodates to your needs and budget and, also, make sure the plan you choose can help you avoid being charged extra for services you are not interested in.

4. Customer service
Look for a company with excellent customer service, with employees that are polite, willing to answer your questions and help you when in need. This will make a great difference if you ever run into problems or misunderstandings. You can always do some research on the web, ask people around you what their experience has been or read customer reviews to find honest feedback on the company’s customer service. 

In BritainReviews you will be able to find plenty of experiences and opinions from real customers so you can objectively look and compare many energy providers. Take a look at some of the reviews and decide for yourself: