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Buysubscriptions

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Spotlight: What are our customers saying?

R
Ruth Heslin
Issue 87 never arrived. Was told there are no more issues left. Issue 88 seems to be missing, too. Read on
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Brian Eley
At the end of December I telephoned to cancel my subscription due to a huge price increase. However the person customer services made an offer of a reduced price which I accepted. A week or so lat...Read on
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Neal Ellis
Have used Tesco Clubcard vouchers to attempt to renew a subscription twice. They have taken the vouchers and no subscription despite me frequently chasing. Promises of returned calls and escalation...Read on
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Bernhard
I received the first two copies of my year subscription and now its been two months without a copy. Never had such issues with other subscriptions and am rather dissapointed but eager to see their ...Read on
P
Paul Rengert
Absolutely appalling company!!! Avoid at all costs!!! As someone who never writes reviews I have been forced to write this due to the absolute appalling customer service offered by this company. H...Read on

All reviews (5)

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    Love Patchwork and Quilting

    Issue 87 never arrived. Was told there are no more issues left.
    Issue 88 seems to be missing, too.


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    Radio Times

    At the end of December I telephoned to cancel my subscription due to a huge price increase. However the person customer services made an offer of a reduced price which I accepted. A week or so later they took £91 from my bank A/C (full price for sub). I telephoned customer services again and the person there said I would get a refund, but again nothing happened. In the end I telephoned 5 times and emailed once. Every call sounded as though it was going the the classic horrific "overseas" call centre and I was fobbed off every time with promises or having the phone put down. In the end I had to ask to cancel for a full refund which they seemed to understand though I have yet to receive any money. I STRONGLY SUGGEST YOU DO NOT DEAL WITH THIS COMPANY.


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    Gardeners World Subscription

    Have used Tesco Clubcard vouchers to attempt to renew a subscription twice. They have taken the vouchers and no subscription despite me frequently chasing. Promises of returned calls and escalation never happen. Absolutely appalling service - avoid


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    BBC Gardeners World Magazine

    I received the first two copies of my year subscription and now its been two months without a copy. Never had such issues with other subscriptions and am rather dissapointed but eager to see their response to my complaints.

    Muchas gracias. ?Como puedo iniciar sesion?


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    AVOID AT ALL COSTS!!!

    Absolutely appalling company!!! Avoid at all costs!!! As someone who never writes reviews I have been forced to write this due to the absolute appalling customer service offered by this company. Having completely messed up my original subscription order the companies response to emails is slow and in most cases you’ll be lucky if they afford you the time to respond. They ‘promise’ that things will be sorted which don’t get sorted and after finally forcing a refund out of them 11 days have now gone by with no such action having taken place. Why is it that customers have to constantly chase these companies for what is they’re consumer right. PLEASE AVOID AT ALL COSTS!

    Muchas gracias. ?Como puedo iniciar sesion?


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