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Subscription purchase experience
Ever since I signed up for my subscription back in early November, I've been bombarded with emails asking me to subscribe to the magazine using both of my email addresses. Some of these emails are suggesting I gift subscriptions to others, while others are trying to convince me of what I'm missing out on by not subscribing for myself. It's all a bit overwhelming, especially considering I've already received one magazine and the free gift of secateurs. It would be great if this could be sorted out to avoid any more confusion. On top of that, the form I'm filling out right now is also quite confusing. It's asking for the "date of my experience," but my experience has been ongoing for several weeks now. As a result, I'm just entering today's date.
Subscription renewal for a magazine and knitting book
I recently decided to renew my subscription for a magazine that I used to really enjoy before the pandemic hit and I had to cancel it due to financial reasons. But now that things have improved a bit on the money front, I was excited to sign up again and start getting the magazine delivered to me once more. I love the content in it, especially the TV info, quizzes, and crossword puzzles that keep me entertained.
Efficient and courteous service
I was really impressed by the service I got when I bought something recently. The staff were really nice, polite, and knew their stuff. They helped me with my order without any hassle or waiting around. I was especially happy that I didn't have to wait long to talk to a real person, it made everything so much easier and nicer. I was really pleased with the whole experience.
Easy and straightforward
Signing up for my subscription was really easy and straightforward. I didn't have any trouble understanding what to do because all the instructions were clear and simple to follow. The company got back to me super quickly which made the whole experience even better. I'd definitely suggest this service to anyone thinking of subscribing.
Magazine subscriptions
It's really frustrating waiting ages for a response from them. And then there's the issue of them sending all my magazines to one address when I need them sent to different ones. It's so irritating! The website is far from user-friendly. Why should I have to go through the hassle of cancelling and renewing my subscriptions every time there's a new offer?
Subscription purchase for £14.99
I recently signed up for a deal where I would get six copies of a magazine for £14.99. This deal also promised me a 2for1 card and free seeds. However, when I got my first magazine, I was disappointed to see that only the magazine was there, no seeds or card. I emailed customer service to explain, and they said the seeds would come later, but the card was supposedly inside the magazine's cover. I thought this was a bit rude because I would have seen the card if it was actually there, especially since I had bought the magazine before. I even sent pictures of both covers, but the issue hasn't been fixed yet. I'm annoyed by the lack of follow-up and communication, all I want is my 2for1 card that was promised. I hope this can be sorted out quickly.
Quick 6-month subscription
Signing up for a 6-month period was really easy and I got my first magazine quickly. The thing is, they automatically switch you to an annual subscription after the 6 months, which feels a bit sneaky. It's important to remember to cancel if you don't want to be locked into a longer commitment.
Easy subscription with annual saving
Getting the subscription sorted was easy-peasy, and the yearly discount on the normal price is a real bonus. Although, the first edition they suggested didn't turn up, they added an extra week to the trial period to make amends. It's so handy now to get our magazine every week in the post.
Subscription purchase experience
The website layout is really user-friendly with clear and easy-to-read information. Ordering a subscription was so simple, and the offers provided were really good value and affordable. The payment process was a breeze. The magazine arrived quickly within a week, totally meeting my expectations.
Subscription of Radio Times
I'm really happy with my Radio Times subscription because it always comes so early and it's really helpful. But I do wish I had more time to read all the great articles in it. I've got loads of issues piling up now that I hope to get round to reading one day.
Magazine subscription at a low cost
I recently got myself a magazine subscription at a great starting price from this service. Signing up was a breeze, and I'm loving the useful tips and hints they send out in their emails.
Unwanted gift package
I got a surprise package from that company, and inside were a Beginners Guide, a tiny gardening glove, and some secateurs. I didn't order them, so I was a bit puzzled at first. Apparently, it was a gift, but it would have been nice to know in advance.
Subscription management issues
I'm having a really hard time trying to sort out my subscription with this service. I've tried to cancel it a few times now, but every time I do, I just get annoying error messages saying "no subscription found." And when I tried to reset my password, I never got the email to do so, even after looking in my junk folder. On top of all that, the magazine I subscribe to, 'Your Home', isn't even listed on their website, even though I was told to manage my account through Buy Subscriptions. Because of all these problems, I've ended up being charged for two extra Direct Debits that I really need to sort out as soon as possible.
Gift subscription renewal
I've been getting magazines for my niece for ages now, and for the most part, I've been pretty happy with them. But there's one thing that really bugs me - the renewal process is so unclear. Take the BBC Science Focus magazine, for example. My niece loves it, but when it comes to renewing the subscription, it's a real headache. They don't tell you how many issues you get in a year, so it's all a bit confusing. And then the renewal email doesn't even say when the new subscription starts, which just leaves me feeling lost and annoyed. I'm worried I might end up paying for the same issues twice, and that's definitely not something I want to deal with. It would be great if they could make things a bit clearer - it's not fun feeling like this as a customer.
Xmas gift purchase
I bought a subscription as a Christmas present for my wife. But I was a bit let down to get several messages meant for me rather than her. It'd be useful if there was a clearer way to show that the subscription is a gift for another person.
Subscription arrival
I wasn't too happy about receiving my first magazine late. I expect my order to be on time, not delayed. That kind of carelessness is not on and doesn't make me feel like keeping my subscription. I'll wait and see if the next issues arrive when they should before deciding.
Magazine subscription issue
I'm really disappointed with the delivery of my magazine subscription and the customer service from the company has been really poor. I haven't received any magazines for six months and when I raised it, they said my claim was outside the 'standard claim period' - which isn't even in the Terms & Conditions. The service desk responses were unhelpful and dismissive, they didn't even address my concerns.
History mags subs
I enjoy delving into history and often pick up BBC History magazines. I recently found a good offer for a six-month subscription and thought it was worth a shot. I must say, I've been thoroughly pleased with my experience up to now.
Subscription order issue
I ordered 4 subscriptions 2 months ago, but I've only got one 'trial' issue. The website is really hard to use, and I can't seem to get in touch with an actual person. My gift recipients still haven't received their birthday presents. This is the second time I've had bad service from this company. I've sent loads of emails to try and follow up on my order, but all I got back was unhelpful no-reply emails telling me to fill out a form. Can't even choose Countryfile Magazine from the dropdown menu to chase it up.
Review with most votes
BBC Gardeners World Magazine
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