All reviews of Roberts

  • Review about: Purely Diamonds

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    Wedding ring purchase

    So, we got this ring for our anniversary and it was absolutely amazing! Stephanie helped us choose the perfect one and was really patient with all our questions. The diamond was so sparkly and the ring was made on time, it was just perfect. I would definitely recommend them and will certainly buy from them again!


  • Review about: Motoring Assistance

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    Joining the AA after looking on their site

    I had a look at the AA website and then I got a call from Motoring Assistance. They talked me through what I needed to do and gave me some really useful advice. Signing up was really easy and the whole process was simple.


  • Review about: DrinkWell

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    First-time order with discount

    Ordering was really easy and I was so pleased to be able to enjoy a glass of wine again after having to go without for a while because of my diabetes. The wine tastes fantastic and I can now treat myself to a glass or two without any concerns.


  • Review about: Rattan Furniture Fairy

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    Half Moon garden furniture set

    I ordered a Half Moon garden furniture set from the company and they originally said it would be delivered by the end of April. However, when that date passed, we got in touch with customer service and found out there were delays because of post-Brexit paperwork and Covid-19. Even though it was late, the furniture arrived earlier this week and it was definitely worth waiting for. It was well packaged and really nicely made. I can't really fault the company for the hold up, as there were outside factors causing it. Overall, I'm really pleased with the furniture and would suggest the company to others.


  • Review about: Sprout Social

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    Social media management services

    I've recently had a bad experience with a company offering social media management services. I signed a contract with them, but then found out that the sales representative I'd been talking to was really unprofessional and disrespectful. They didn't show any understanding or empathy towards a personal issue I was going through, and to make things worse, they sent me rude emails. I believe in professionalism and respect in business, so I decided to cancel the contract before it even started. It's really disappointing to come across such bad customer service, especially when I was actually interested in what they were offering.


  • Review about: Julian Charles

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    Pillows and duvet

    A mate told me about this shop and I'm so glad they did. I've been hunting for pillows and a duvet like these for ages, and the ones I got are spot on. The quality is top-notch, I couldn't be more impressed. The service I got was amazing, from the minute I walked in to when I walked out with my stuff. These pillows are hands down the best I've ever had, I'd definitely suggest this shop to anyone looking for high-quality bedding.


  • Review about: Joel Grimes Photography

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    Merge of multiple accounts

    I've just had a great experience with the customer service team at Joel Grimes Photography. I had a problem with having two accounts, but Chris was really helpful and managed to merge them for me. He listened to my issue, fixed it quickly, and made sure everything was sorted out properly. I was really impressed with how efficient and professional he was. I'm really grateful for the fast and helpful support I got from Chris and the team at Joel Grimes Photography.


  • Review about: Coopers of Stortford

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    Fake rake and compost turner

    I bought a fake rake and compost turner from this company not long ago. Sadly, I haven't been able to try out the fake rake because of the wet weather we've been having. And as for the compost turner, it didn't quite live up to what I was hoping for. The bars on the turner didn't unfold properly as I turned and pulled it, so they ended up getting stuck to the main handle, which caused some clogging problems. It seems like the turner only works well with unrotted compost, which was a bit of a letdown.


  • Review about: Healthy Stuff

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    Quick resolution of ordering error

    I made a mistake with my order not too long ago, but Cameron helped me out massively and sorted everything out really fast. It's pretty rare to find customer service that good these days, so I was really pleasantly surprised. I'll definitely be coming back to Healthy Stuff for my next purchases.


  • Review about: Victorian Plumbing

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    Broken cabinet replacement

    I had to give a call because my cabinet was all busted up. I spoke to this lovely lady called Courtney Gregory. She explained all about the new cabinet they were going to give me and even sorted me out with a fiver off a new tap! She said it would arrive on Monday and it actually did! So fast and simple, thanks a lot!


  • Review about: Beaverbrooks

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    Two engagement rings

    I bought a couple of engagement rings from the shop in Guildford not too long ago. I must say, I had a great experience overall. The staff were so lovely and welcoming, especially Sam who was super friendly and helpful from start to finish. Even though there was a little hiccup with the sizes, they made up for it by giving us a bottle of Prosecco when we collected the rings. All in all, fantastic service, amazing rings, and wonderful people. I'll definitely be coming back to this store for any future jewellery shopping.


  • Review about: Lights4Fun

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    Solar water feature purchase

    I bought a solar water feature from this company not so long ago. At first, it was working fine, but then I started having some problems with it. Luckily, when I reached out to their customer service team, I spoke to Sophie who was really helpful. I sent over a video and some photos of the issue, and they managed to sort it out quickly. I was really pleased with how they handled everything, very professional. Thanks a lot!


  • Review about: Ziffit

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    Quick and efficient service

    I recently bought something and had a brilliant experience with the company's service. From placing my order to receiving my items, everything was done really well and quickly. I didn't have any complaints and the payment was sorted out straight away. I would definitely suggest this service to others and will definitely use it again in the future.


  • Review about: lol.travel

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    Super cool purchase

    It was so good using this website to book my trip! They responded really quickly to my emails and refunded me promptly when my flight was cancelled. Normally, I'm not a fan of using these kinds of sites, but this one was really good. I would definitely recommend it to my friends.<br><br>Although, there was this one time when my booking was in Italian, not sure if it was my mistake or theirs. Also, the hotels weren't super fancy, but they were decent in the end.


  • Review about: John Henric

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    Exceptional customer service

    I just want to give a massive shout out to the customer service I got from this company. It was my fault for sending back the wrong package, but they were so lovely and really helped to get everything sorted - sorting out the packages and getting me refunded. Their professionalism and how quick they were stood out to me, and I really appreciate all their help. Thanks a lot!


  • Review about: Wild Frontiers

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    Trip to the Caucasus

    I recently went on a trip to the Caucasus with Wild Frontiers and I have to say, I was really impressed with the diverse and fascinating itinerary they had planned for us. We got to visit lots of cultural and historical sights which made the whole experience really enriching. Our guide, Dario, was amazing and made sure everyone was looked after and had a great time. I can't wait for my next adventure with Wild Frontiers!


  • Review about: ParcelBroker

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    Overnight parcel delivery

    I had a pretty bad time with this service when I needed an overnight parcel delivery. I arranged for a pickup on Wednesday and ended up paying quite a bit because I wasn't sure how the sender would package the item and it needed collecting from far away. They said I'd get it by the end of Thursday through UPS, but nothing showed up. The communication was terrible - I got conflicting messages about the pickup status, which was really confusing and annoying. I struggled to find a phone number for UPS, and even when I called Customer Services, they couldn't give me any useful info. Eventually, the item was picked up, but the delivery was delayed until Friday morning, causing even more hassle. The whole thing was a pain and a waste of time, and I had to pay extra charges on top of the already high cost of sending a small parcel. I definitely won't be using this service again unless I absolutely have to.


  • Review about: Explorer Travel Insurance

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    Travel insurance for trips to Australia

    I've used this travel insurance a few times now for our trips to Australia, for both me and my partner. I have some health problems that can make getting holiday insurance more expensive and tricky, but I've found this company to be dependable and good value. They cover a lot of different medical issues for a fair price, and it's easy to tell them about my conditions. Even though I haven't had to claim anything yet, I trust that I'm well covered. It's nice to feel like a valued customer, so I'll definitely keep using this service in the future.


  • Review about: Big Green Smile

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    I bought face wash

    I absolutely adore this website! Every time I buy something, it arrives really quickly and the customer service is just brilliant. I would definitely recommend this site to anyone!


  • Review about: Foyer Global Health

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    Insurance coverage for freelancers, good support

    As a freelancer who travels a lot, it's super important for me to have solid health insurance. I need to know I'm covered wherever I go. Foyer Global Health has been a real lifesaver for me, making sure all my medical costs are sorted out in different countries without any stress. Their support is really top-notch, which gives me peace of mind and reassurance. I would definitely recommend them to anyone in a similar position.


  • Review about: Helloprint

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    Order not arrived yet

    I ordered something, and they told me it would arrive by the 3rd of June, but it didn't. This seems to be happening a lot, so maybe they should work on being more precise with their delivery dates.


  • Review about: We Want Your Motorbike

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    Quick and easy sale

    I recently sold my bike to this company, We Want Your Motorbike, and it was such a breeze. The driver, a guy called Gary, was dead friendly and showed up bang on time. He looked over my bike, sorted out the money there and then, and everything went off without a hitch. I'd for sure go back to them in the future and tell others to do the same. Big thanks to We Want Your Motorbike!


  • Review about: SpaSeekers

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    Overnight spa hotel booking

    I booked a spa hotel for an overnight stay using this service, but then I found out it wasn't available on the date I wanted. It was a bit too late by the time they told me, so I couldn't cancel and find somewhere else. They did manage to move my booking to a different hotel owned by the same company, but it was much further away than I had hoped for. Plus, the facilities at the new place weren't as good as I had expected.


  • Review about: Buysubscriptions

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    Subscription of Radio Times

    I'm really happy with my Radio Times subscription because it always comes so early and it's really helpful. But I do wish I had more time to read all the great articles in it. I've got loads of issues piling up now that I hope to get round to reading one day.


  • Review about: Sky Parking Services

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    Booking issue resolved

    I had a bit of trouble with my booking at the carpark at first, but it turned out alright in the end. An agent got in touch and sorted everything out quickly. They were really professional and helpful, so I'm happy with how things turned out. I might give them another go next time I need parking.


  • Review about: Swoon Editions

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    Quick delivery, good quality shelving unit

    The shelving unit we bought arrived quickly and was well wrapped, which we really appreciated. The company and delivery service kept us updated at every stage, which was great. Putting the unit together was pretty easy, although we did think the instructions could have had more detail. The quality of the shelving unit matched what we expected, especially considering the price. It looks amazing in our room and ties everything together. When we got in touch with customer service, they were fast to help and fix the problem to our liking. All in all, we're really happy with our purchase and would suggest it to others.


  • Review about: On the Beach

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    Got a refund from Andy M

    I had this issue where I didn't need my room anymore, and Andy M was really helpful and clear in sorting out a refund for me. It took me by surprise, but I'm so grateful to Andy M for his assistance! Thank you, Andy M!


  • Review about: Evengreener

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    Water butt replacement

    I bought a water butt that started leaking after a year, but I called the company and they sent me a new one for free. It arrived in a week and now it's working perfectly. Great customer service!


  • Review about: The Glow Company

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    Easy return process

    I had the pleasure of working with this company recently to return an item that was the wrong size. When I called their customer service, I was pleasantly surprised to speak to a real person right away, which doesn't happen very often these days. The representative was really helpful and quick, sending me return labels via email in no time at all. I then ordered the correct item, which arrived promptly. The whole experience was easy and stress-free, all thanks to the excellent service provided by the company. I would definitely recommend their services.


  • Review about: The Great Wine Co.

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    Wine order

    I recently bought some wine from this company, and I must say, I was really impressed with their customer service. I accidentally ordered a bit less than the minimum amount needed for the offer, but when I sent them an email about it, they sorted everything out quickly and effectively to make me happy. Their quick response and attention to detail made me feel really confident in the company, and I'll definitely be shopping with them again in the future. Plus, the wine itself was fantastic, it totally lived up to my expectations.


  • Review about: Bloom Boutique

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    Bracelet purchase

    I bought a bracelet from that shop recently and I must say, the customer service from Alisha was outstanding. She really went out of her way to sort out a problem with my order and made sure my bracelet got to me on time. I was really impressed by how committed she was and how helpful she was every step of the way. I'll definitely be going back to that boutique for my next purchase.


  • Review about: Nevisport

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    Purchased a jacket

    What a complete joke of a company! I ordered a jacket more than a week ago and got an email saying it was all set to be shipped with DHL. Can you believe it? DHL couldn't even find a record of it. I've been trying to ring them up and send them emails, but nothing back from them at all. My advice would be to steer clear of ordering anything from them online unless you fancy being ignored and left feeling frustrated.


  • Review about: Simply Home Entertainment

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    CD and DVD

    I recently bought something from this company and I have to say, I am really not impressed. I purchased a CD and a DVD, and even though they sent me an email saying one of the items was shipped, it took a massive 11 days to arrive. When I contacted customer service to ask about the delay, I was told that the second item wouldn't be sent for another 10 days. What kind of service is that? Why not let customers know in advance if items are out of stock or delayed? It's incredibly frustrating to be kept in the dark like this. Dealing with customer service has been slow and not very helpful, which just adds to my disappointment. Needless to say, I won't be shopping with this company again.


  • Review about: iCarhireinsurance

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    Quick and cheap car insurance

    Getting my car insurance sorted was a breeze, and the price was absolutely fantastic! I managed to save even more by upping my excess a bit. I would definitely recommend it!


  • Review about: TP Toys

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    Climbing frame purchase

    I recently bought a climbing frame from this company and had a little problem with it. Initially, I got the climbing frame from another company but they weren't very helpful in sorting out the issue. However, when I got in touch with this company, their customer service was amazing. They responded quickly and sorted out the problem straight away. I can't thank them enough for their efficient and professional service. Thanks for helping me with the climbing frame problem.


  • Review about: WildBounds

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    Recent order experience

    I bought something from WildBounds and had a great experience. When I found out they do student discounts, I got in touch with their customer service team. I was really happy when they gave me a discount on my order after it had already been processed. The thing I bought came quickly and in perfect condition, showing they care about giving good service. I can't wait to buy more stuff from WildBounds in the future.


  • Review about: Superdrug

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    Facial cream for spot treatment

    Pardeep suggested a facial cream for my stubborn spot, and I wasn't sure about it at first. However, I thought I'd give it a go. To my surprise, the gel really made a difference to my skin. Next time you're in the Forest Gate store, I would definitely recommend asking for skincare advice from Pardeep. She's very well-informed, patient, and so helpful. Big thanks to you, Pardeep!


  • Review about: VioVet

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    Pet supplies purchase

    Viovet always gives great service, delivering on time and packaging things up well. I had a bit of a problem with an Amazon delivery guy leaving a parcel on my front lawn without telling me, but Viovet were quick to say sorry and promised to sort it out with Amazon. Their customer service is really good.


  • Review about: Ventrolla

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    Window renovation

    Our experience with the fitters was absolutely fantastic. Justin and Andy were so professional - they put in a lot of effort, were extremely helpful, and had a really positive attitude. The standard of their work was top-notch, and they even made sure to tidy up after themselves. We couldn't have hoped for a better experience with the fitters.


  • Review about: White Stuff

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    Two beautiful dresses

    I've just bought two dresses from this shop, they're the same style but with different patterns. I really adore them! They're super comfy and versatile - I can dress them up for a night out or dress them down for a casual day look. I've already received loads of compliments when wearing them.


  • Review about: Onward Travel Solutions

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    Airport transfer disappointment

    Recently, I had a bit of a nightmare with an airport transfer service I booked. I shelled out for a meet and greet service to get me between airports, but wouldn't you know it, the driver was a no-show. Me and my mates turned the place upside down, inside and out, but the driver was nowhere in sight. In the end, we had to hop in a taxi from the rank outside the airport to make sure we didn't miss our flight. And to top it all off, the company is now digging their heels in, refusing to cough up the £125 we forked out for the service. It's left a sour taste in my mouth, and I'd advise anyone else to steer clear and find another company for their travel needs.


  • Review about: Demon Tweeks

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    Excellent customer service and low prices

    I've always thought the customer service at this store is top-notch. The staff really know their stuff and are always happy to help with any questions I might have. The prices are also pretty reasonable, considering the great quality of the products. Sure, there might be cheaper options out there, but the convenience of ordering and the dependable delivery from this store make it worth paying a bit more for that peace of mind. Overall, a fantastic experience all round.


  • Review about: Gear4music

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    Equipment

    I thought the prices were pretty decent, but it's worth checking out other sellers just to be certain you're getting the best bang for your buck. I do wish they offered better Trade In deals for used gear though. All in all, I'd say this company is dependable and a solid choice for buying equipment.


  • Review about: mSpy

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    Quick and helpful customer support

    I just want to say a big thank you to Thomas York, the customer support guy, for being so quick and helpful in sorting out my problem. He was really professional and got things done without any hassle. I was really impressed with how well he knew his stuff and how he managed to give me the info I needed. I really appreciate his help and wanted to give him a shout out for his top-notch service.


  • Review about: Simply Business

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    Indemnity insurance renewal

    I got a renewal quote for my insurance from this company, but then I saw that I could get it for £100 cheaper by asking for a new quote online. I got in touch with them to check and the quotes were exactly the same. So, I decided to cancel the renewal and go for the new quote. However, I had to wait for a refund of the £100 as they had already taken the renewal fee from my bank account.


  • Review about: TicketSwap

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    AC/DC concert tickets from Barcelona to Sevilla

    As someone buying tickets for the first time, I was a bit unsure about getting tickets on this platform, especially for a big event like an AC/DC concert in Sevilla. But I was actually really happy with how easy and quick it was. The transaction was fast, and it was simple to get the tickets through the app. I liked that they had security measures to stop fraud and make sure it was a safe deal for people like me. In general, my time with TicketSwap was great, and I'd be happy to use them again next time.


  • Review about: Raw Denim

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    Denim jeans

    I recently bought a pair of denim jeans from this company and I have to say, I'm really happy with how it all turned out. The denim quality is really good and the fit is spot on for me. Although, I did come across a little problem with my order - one of the jeans had a small defect. I got in touch with the company via email about it and they quickly responded, acknowledging the issue. Despite initially feeling unsure because of some negative reviews I had seen online, I was pleasantly surprised when I received a replacement pair just a few days later. Their customer service went above and beyond my expectations and I'll definitely be coming back to get more denim from them in the future.


  • Review about: Send-a-Cuddly

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    Cuddly Rottweiler purchase

    There were loads of teddies to choose from, but I ended up picking a snuggly Rottweiler to give as a present. I was really impressed with the quality of the teddy, and I was chuffed to see that I could add a gift box for a bit extra. The whole experience, from picking out the teddy to getting it delivered, was really easy and quick. I'd definitely suggest Send-a-Cuddly if you're after a unique gift.


  • Review about: The Works

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    Christmas Order Fiasco

    I recently ordered six items for an early Christmas treat, and they were all marked as available. But then, after I paid up, I had to wait a whole 7 days before they even sent the items out. And can you believe it? I got an email from Evri saying there was an issue with my delivery. I tried to get in touch with The Works customer service loads of times, but I didn't get any reply. Now, to make things worse, my order is apparently 'processing refund'. But what I really want is my order! It's so annoying to see that half of the things I wanted are out of stock, so I can't even reorder them.


  • Review about: fixter

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    MOT service

    The service was fantastic! The mechanic arrived right on time, talked me through everything, and let me know when to expect my car back. He returned it on the same day, looking brand new. The office staff were really friendly and helpful too, they even gave me a call to remind me that choosing a certain option would mean not getting my car back until after the bank holiday. Such considerate service!


  • Review about: One Education

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    Course adoption and processing for multiple teams

    I recently interacted with the customer service team at this education provider, and it was a fantastic experience. They were really helpful and efficient in helping me navigate the course adoption and processing for different teams in my organisation. I would definitely recommend their services to anyone wanting to improve their staff's skills. Just a heads up, though, I would suggest being cautious of any potential charges related to PDF certificates when booking for groups with discounts. It's always a good idea to go through the terms and conditions before finalising any purchases.


  • Review about: The Dressing Room | TDR

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    Black silk dress

    I popped into The Dressing Room and found a gorgeous black silk dress for an upcoming special occasion. As soon as I stepped in, a lovely sales assistant welcomed me and showed me around, helping me choose the ideal dress. They were really helpful and patient while I tried on different options, giving me some great styling tips. I was amazed by the range of top-notch clothes and accessories they had, and the store itself had a really classy and welcoming vibe.


  • Review about: Paul James Knitwear

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    3 items for husband

    I bought 3 things for my husband from this shop recently. The sizing guide was a bit off, which was a letdown. But I've got to admit that the knitwear quality is really good. My husband liked the items, but he thought adding some more stretch around the waist would've been useful. I also wish there were more patterned things and brighter colours to choose from.


  • Review about: The Best of Exmoor

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    Vikings Annexe holiday home

    The holiday home we stayed at, The Vikings Annexe, was absolutely amazing and went beyond our expectations. It was a spacious, well-maintained, and beautifully decorated house. The views overlooking Minehead were absolutely stunning and just made the whole experience even better. As soon as we stepped inside, we felt right at home and so relaxed. Honestly, it was one of the best holiday homes we've ever stayed in - we couldn't have asked for a better experience.


  • Review about: Jolliman

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    Easy to use website

    The website was really easy to use, it had clear instructions for buying stuff. I liked that I could just put in my credit card details without having to mess around with PayPal. I did have to wait a bit for some extra security stuff, but all in all, I was happy with how it went and I'll definitely use them again.


  • Review about: Homebase

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    Garden furniture purchase

    I bought some garden furniture recently and when I unpacked it, I found that the metal frames of the chairs were damaged and scratched. However, when I got in touch with customer service, they were really helpful and understanding. They sorted out a replacement for me without any extra charges, and it arrived quickly. The new furniture was in perfect condition when it arrived, so I'm very happy with the way the customer service team handled everything and fixed the problem so efficiently.


  • Review about: The Rug Seller

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    Beautiful rug, excellent customer service

    I bought this amazing rug from a company recently, and I'm absolutely thrilled with both the product and the service I got. The rug (similar to Aurora Glacier) is top-notch and really adds to the beauty of my living room. Not only did I snag the rug at a fantastic price, but after comparing prices with other shops, I found that this company had the best deal.


  • Review about: White Stores

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    Garden furniture purchase

    I went to this store with my parents to buy some new garden furniture and honestly, it felt like we were walking into a magical garden! There were so many different types of chairs, tables, and umbrellas to choose from. Lolu was a great help, assisting us in finding the perfect set. They were really friendly, showing us all the cool features and helping us choose the right size for our patio. The best bit was the free delivery - we received our furniture in just a week and it was all packaged nice and securely. Plus, it was really easy to assemble, even for me and my dad who aren't exactly experts at DIY. Now our garden looks like something out of a posh magazine, all thanks to White Stores!


  • Review about: 1st Formations

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    Company set-up process

    I've just set up a company using this service and it was really smooth. I had a chat with the team to talk about the process, costs, and to ask some more questions. After mulling over the info, I gave them a ring the next day to get things underway with setting up my company. The team were really clued up and really nice and friendly all the way through. I've got in touch with them since then with more questions and each time the service has been quick and my questions were sorted out. All in all, I'm really pleased with my experience and would definitely recommend this service to others.


  • Review about: Donner Music

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    Bass guitar purchase

    I bought a bass guitar from Donner Music not long ago, but it stopped working because of an internal issue. I've tried contacting the customer service team a few times about this problem, but they haven't got back to me yet. It's really frustrating to not hear back or get any help from a music store, especially when you're dealing with a faulty product. I would advise people to think twice before buying from Donner Music.


  • Review about: Covers and All

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    Spare tire cover purchase

    I bought a spare tire cover from this company not long ago and it wasn't a great experience. I showed them a photo of my current tire cover on my Jeep and asked for the lettering and font to be the same, but when the product arrived, it looked completely different. The quality was really poor, it honestly looked like it was made by a child. When I contacted customer service about it, they didn't take any responsibility and only offered me a $28 store credit, even though I spent over $100. I also found out that the company claims to be in GA but after looking into it, I realised it's not based in the US and the GA address is just a front.


  • Review about: M&Co

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    Thin and shapeless dress

    I was really disappointed with the dress I bought. The material was too thin and silky, so it didn't look good on me at all. It was nothing like how it looked on the model on the website, which made me feel like I was fooled by the pictures. Now, I have to go all the way to Norwich to return it and get my money back because I'm not paying for postage. I won't be ordering from them again. There are other websites that offer free returns for valid reasons, so I'll be shopping elsewhere in the future.


  • Review about: Savile Row Company

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    Easy Order Prompt Delivery

    I placed an order for some things and it was really simple - just a couple of clicks on my computer and off they went to be delivered. And you know what? They arrived pretty quickly too! I was delighted with how swift everything went, I'll definitely be shopping here again. Thank you!


  • Review about: Lit Fibre

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    Quick fibre installation

    I had my fibre broadband installed really quickly by a friendly engineer who took the time to explain everything to me. He faced a bit of difficulty getting the cable through, but he persevered and ended up using a thicker guide to get it sorted. I'm really pleased with the service and would definitely recommend it to others!


  • Review about: Prep Kitchen

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    Balanced and convenient meals

    The menu has a lot of yummy options and you can easily choose what you want. Being a busy parent that works, it's tough to always make healthy meals for the family. But this service has made things much easier and more convenient. It's like a weight off our shoulders, now we can enjoy tasty and nutritious meals without worrying about planning and cooking every single night. It's nice to see they keep adding new meal choices too. My husband has even started to shed some pounds, which was something we really wanted to achieve. All in all, this service has gone above and beyond our expectations and we're thankful for the convenience it gives us.


  • Review about: firmoo

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    Blue-light blocking glasses

    The blue-light blocking glasses I got from this company took a bit longer to arrive than I thought they would, but the customer service team were great at keeping me in the loop about my order. Even though they were delayed, I was really impressed with how nice and trendy the glasses were. They were definitely worth the price, and I liked knowing they were protecting my eyes from the blue light from screens. All in all, I'm happy with my purchase and would think about buying from this company again down the line.


  • Review about: Oxygen Boutique

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    "Black Friday Tonie deal"

    I bought a Tonie during their Black Friday sale and it was a great deal, the cheapest Tonie character I've ever come across. After two weeks I still hadn't received my order, so I decided to send an email to enquire. Surprisingly, I received a quick response. I emailed again a week before Christmas, only to find out that the company had been let down by Tonies themselves and hadn't received their orders. I must say, the customer service provided by this company was top-notch - they even replied to me on a Sunday evening. It's really impressive how a small company can have such great customer service despite being let down by a big supplier.


  • Review about: Terravision

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    Shuttle bus airport transfer

    I've always had a great experience with this shuttle bus airport transfer service. It's my top choice whenever I need to book a shuttle bus from the airport. The buses are always on time, the staff is helpful, and they have frequent departures so you can pick a time that works for you. I also like the online reservation discounts and the option to change departure times.


  • Review about: Honey Heaven

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    Various honeys and CBD balm

    I have to say, these guys are really great when it comes to quality. The honeys I received are absolutely fantastic, especially the Honeydew which is just amazing. The CBD balm is also so effective - I always make sure to stock up on it whenever I place an order. What makes this company stand out is their generosity; they even included a Ginger Honey pot for free with my recent order, which was a lovely surprise. I now have a lovely selection of honeys to enjoy with my teas. I have to give a special shoutout to the Ginger Honey - it has such a nice kick to it! Overall, I am really happy with my purchases from this company. Thank you for always delivering excellent products!


  • Review about: Airband

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    New internet installation

    I had new internet fitted recently, and I have to say, the engineer who came, let's call him Dan, was really great. He went the extra mile to make sure everything was set up just right. He not only explained everything he was doing clearly, but also made sure to check everything was working properly before he left. He was really friendly and helpful throughout the whole process. It's rare to find such good customer service, so big thanks to 'Dan' for the excellent service!


  • Review about: Buycarparts

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    Parts purchase, compatibility issue, customer service

    My experience with Buycarparts was a bit mixed, to be honest. I bought some parts from their website not long ago, and while they arrived on time, there was a big issue with compatibility. Basically, the website said the parts would fit my car, but they only might fit, and that caused me quite a bit of hassle. I had to really dig into the product page to see that they weren't actually compatible. It felt like they were trying to trick me into buying without giving me all the facts first. When I mentioned this to their customer service team, they did offer me a part that would work, but it made me feel a bit cautious about trusting their product listings in the future.


  • Review about: Aspinal of London

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    Midi Mayfair Bag Online Purchase

    I ordered this bag online from abroad and it actually arrived a good 3 days before I was expecting it to. It's a really beautiful and unique bag, and the prices weren't too bad either. Unfortunately, there was a small problem with one of the stitches on the bag. But all in all, I'm pretty pleased with my purchase and would definitely suggest it to others.