All reviews of Kieran
Review about: Fonehouse
Replacement phone case
I found myself having to get in touch with the customer service team at this shop because my order had gone missing. To my surprise, I was met with a really efficient and friendly service. The chap I spoke to, Antony, really knew his stuff and sorted out my problem swiftly. Not only that, but he was so nice to chat with, which made the whole thing a lot less stressful. I was really impressed with the service I got and will definitely be coming back as a customer in the future.
Review about: Footshop
Shoes
At first, I was a bit unsure about buying from this shop because of some bad reviews I had seen. However, I eventually took a leap of faith and went for it. I'm so pleased I did, as the shoes arrived promptly and in great condition. They were just what I wanted and I'm over the moon with my purchase. The way they were packaged was also really impressive and added to the whole fantastic experience. Even though I had doubts at first, I would definitely think about shopping from this store again in the future.
Review about: Blindz Online
New slats for blinds
I bought some new slats for my blinds from an online shop not long ago. They had loads of colours to pick from, and the prices weren't too bad. They kept me in the loop about when my order would arrive. The new slats have really jazzed up my little bathroom - it looks fabulous now! I've got more rooms to do up, so I'll definitely be getting more stuff from that shop. Thanks a bunch.
Review about: Circle Fashion
Fraudulent experience
I just can't believe how deceitful and dishonest this company turned out to be. I should have listened to all those bad reviews before deciding to buy something from them, but I wanted to give them a chance. Boy, was I wrong. The thing I ordered never showed up, and when I reached out to customer service, they were no help at all - just brushed me off. It's obvious they're only after money and don't care about actually delivering what they promise. Definitely won't be buying from them again, and I suggest others steer clear of this company too.
Review about: Sonic Direct
Excellent shopping experience and delivery
I had a great time shopping at Sonic Direct. The Sales Executive was really helpful and made the whole experience really enjoyable. The delivery team was brilliant too, they delivered my items carefully and right on time. The product I bought for my house was even better than I expected and it's just what I needed.
Review about: The Jewel Hut
Pandora charms
I love all the adorable Pandora charms they have at that shop! There are loads to pick from and they're not too pricey either. I got a few for myself, and they came really quickly. I'd definitely suggest having a look at their range if you're into charm bracelets.
Review about: IndeJuice
Juice selection, great prices, fast delivery
The website has loads of different juice flavours to choose from, and they're all really cheap. I found it really easy to order from the site and the delivery was super quick. I really loved the app that let me follow my order as it made its way to me. I'll definitely be ordering from them again and have already told all my mates about the site.
Review about: Muziker
Spiral cable and two jacks
I had a really disappointing experience with my recent purchase. I ordered a spiral cable and two jacks on May 1st, but the parcel only arrived on May 7th. The box looked fine at first, but the perforated edge opened up, probably because of the weight of the cable. What made it worse was that one of the jacks had come out of its flimsy plastic bag and wasn't in the box. I tried to report the problem, but the system was so hard to use and explain my issue clearly. I sent emails and pictures to support my case, but the reply I got today was surprising - they rejected my complaint! All because the poor packaging let the jack go missing. I paid for two jacks and a cable, but only got one jack and the cable. It's just not right, especially when I have the packaging to prove what happened.
Review about: Testpreptraining
Friendly and helpful team
I just want to give a huge shoutout to Joshua and Sandra for being really friendly and helpful! They went out of their way to help me with my purchase and made the whole thing so easy and enjoyable. Their customer service is fantastic and they really made me feel special. I would highly recommend their service to anyone who wants a great shopping experience.
Review about: Smarty
Security-focused phone service
I like how simple and secure this phone service is. I'm not a heavy user, so I only need the basics. It's easy to use and I feel reassured knowing my information is safe. The customer service team are always there to help whenever I have any questions. Overall, I've had a good experience using this phone service and I'm happy with it.
Review about: Great Little Breaks
Recent getaway booking
I've just got back from the loveliest holiday booking, and I just have to tell you all about it! The website was so easy to use, I found the perfect trip in no time. The place we stayed and all the things we did were even better than I expected, especially for the price. I've told all my friends about this service and will definitely be booking with them again.
Review about: ClevGuard
Satisfactory Customer Support
I just wanted to say a big thank you for the amazing customer service I got from the team. They were brilliant from start to finish in helping me with my issue. A special shout out to Sara for all her hard work in guiding me through everything. I couldn't be happier with how things turned out and would definitely suggest their services to anyone else who needs help like I did.
Review about: Kurk
Turmeric supplement
Wow, I'm really surprised at how much this turmeric supplement has helped me with my chronic pain and inflammation from Lyme disease. Before, I had to rely on a lot of pain medication every day, but after using Kurk for just a month, I managed to reduce that amount by half. Now, after three months, I'm only taking a fraction of what I used to. I even switched to the larger bottle because I'm aiming to stop taking pain medication completely. I definitely suggest this to anyone struggling with chronic pain, just be patient as it takes some time to see results.
Review about: Staysure Travel Insurance
First time user
Today I gave a new insurance company a go for the first time and let me tell you, I was really impressed! I began filling out the form online, but later on I thought I'd give them a call to include some crucial medical information. It started off a bit dull, but then I spoke to this fantastic woman called Seda. She was incredibly friendly and made the whole thing feel like a piece of cake. She double-checked all my information and explained the policy in a really clear manner.
Review about: The Fine Jewellery Company
Gold chain purchase
I was super chuffed that my gold chain arrived the next day - what a speedy delivery! The chain feels really nice and is good quality, but I do wish it was a bit more yellow. It's kind of a pale gold for my liking. I have other 9 carat jewellery that is much more yellow, so I was hoping for that vibe. But overall, I still really like it and I'll definitely wear it regularly.
Review about: The Bottle Club
a case of wine bottles
I was really disappointed with my experience at The Bottle Club. I ordered a case of wine bottles, but when it arrived, four bottles were missing. When I got in touch with customer service about it, they just dismissed me and said the order was the right weight. I felt so frustrated and let down by their lack of accountability and poor customer service. I've never dealt with such incompetence before. I would definitely tell others to avoid this company.
Review about: Calendar Club
Disney family calendar purchase
It was my first time ordering from this website, and I thought I'd change things up a bit by getting a Disney family calendar instead of the usual. I placed my order on the 14th of December and got an email saying it was sent out on the 16th. The calendar showed up either on the 22nd or 23rd of December. The service was fine, no problems there. However, I wasn't completely wowed by the calendar itself, but that's on me for not reading the description properly before buying. Still, I might give this service another go in the future.
Review about: Urban Surfer
Skateboard and Hoodie
So I thought it would be super easy to order a skateboard and a hoodie for my birthday, right? Well, turns out, it wasn't! I placed my order on Thursday before 4 pm, thinking it would come the very next day, but it actually arrived on Monday! I even emailed them on Friday at 4 pm to check on my order, as it was a birthday gift. They only replied on Monday! It turns out they sent it using 2nd class tracked mail, which Royal Mail says takes 2-3 days. Not cool, mate. I'm grateful for the delivery refund, but my wife ended up without a present on her birthday. Definitely not the best shopping experience, that's for sure.
Review about: Lovehoney
Rechargeable vibrator
The rechargeable vibrator I bought at first didn't charge or work properly, but after leaving it to charge overnight, it started working correctly. I was a bit disappointed with the initial problem, but thankfully it fixed itself after the overnight charge. The vibrator has a nice variety of settings and is simple to use. In the end, I'm happy with the product once it started working properly.
Review about: GATE8 Luggage
Short-haul business traveller luggage with detachable rucksack
The luggage was spot on for me as a business traveller on short trips. Having the detachable rucksack was a brilliant bonus that made everything much easier. The design of the luggage went above and beyond my expectations, with little touches that made packing and sorting out my stuff really straightforward. The customer service I got was top-notch, with friendly and knowledgeable staff helping me pick out the perfect bag.
Review about: Savannahs
Christian Louboutin sandals
I bought my girlfriend a pair of sandals from this shop, and unfortunately, they turned out to be faulty. The inner sole started coming off after only 2 minutes of her wearing them! I got in touch with the store and sent them some photos, but they were not helpful at all and wouldn't let us return the sandals. I even took them to a shoe repair service, and they confirmed there was a defect but couldn't repair it. This whole situation has really made me think twice about shopping at that store again, as they don't seem to take responsibility for their products.
Review about: Perch and Parrow
Marble topped table purchase
I bought a marble topped table for my back room from this company not so long ago. But when it turned up, it was missing some bits and bobs. I had a bit of bother trying to get through to customer service at first, but when I raised a stink about it, a chap called John got in touch with me sharpish. He sorted out the issue in a jiffy by sending over the missing fittings, so I could finally get the table set up in my back room. I'm grateful for the swift and successful way the team at this company dealt with the problem.
Review about: Ripped Knees
Green Dry Robe for hiking/dog walking
I recently bought a Green Dry Robe from this shop for hiking and dog walking, and I have to say, I am really impressed. The robe is not only beautiful but also super cosy, making it perfect for my outdoor adventures. The service from the staff, especially Barry, was outstanding. Barry went out of his way to make sure I got the right size for my robe, as they tend to be quite big. The delivery of my purchase was quick and smooth, with no problems at all. In general, I would highly recommend this shop to anyone looking for high-quality outdoor gear and great service. I will definitely be coming back for my next purchase soon.
Review about: DIY Splashbacks
Cool splashback
I recently bought a fantastic splashback and I absolutely love it! The guy I spoke to, let's call him Craig, was so friendly and helpful, answering all my daft questions patiently. The splashback arrived well-packaged and didn't take too long to arrive. Lots of people have commented on how great it looks in my kitchen. Thank you so much, I would definitely recommend it to others!
Review about: Perch and Parrow
Replacement wall clock
After I finally got my replacement wall clock because the first one was faulty, everything turned out great. Louise was really helpful in sorting it out smoothly, so I didn't need to deal with the stress of returning the broken one. She was like a superhero, fixing everything quickly.
Review about: Tezenis
Two bras
I ordered two bras online recently and it's been a complete nightmare dealing with the store. I chose to pick up my order in-store because it said they were available, but when I got there a week later, they told me it hadn't arrived. I contacted customer service for help but it's been 10 days now and there's been no progress or refund. Dealing with this level of incompetence and lack of responsibility from a big brand like this is really frustrating.
Review about: Wholesale Domestic
Bathroom fittings
I've bought a range of bathroom fittings from this shop and I've always been really pleased with the quality of the products. The sales advisor who helped me was great - she knew her stuff, was really friendly, and went out of her way to help me. She showed me all the different options in the showroom and helped me choose the right products for me. Overall, I had a really good shopping experience at this store and I'd definitely recommend it to anyone looking for bathroom fittings.
Review about: Garden Sanctuary
Garden Sanctuary product
I bought something from Garden Sanctuary but it was a really bad experience. The customer service was awful, my order arrived late and the excuse about Yodel not collecting it was just not good enough. When I emailed them, I found out they're actually Chinese drop shippers with their offices only in China. That's why they're not very good at communicating and don't care much about keeping customers happy. I wouldn't trust this company, they're not honest about how they work and don't sort out problems properly. Watch out for them!
Review about: Coast
My order was messed up
I was just trying to take back an item, but the returns machine wasn't working properly, so I had to speak to someone from customer service. I had a chat with a lady called Jenny and she was really lovely and helped me fix the issue. Big thanks to Jenny, she's fantastic!
Review about: Finest Car Mats
Car Mats
I was a bit unsure at first because of some not-so-great reviews, but I went for it and bought some car mats. The ordering process was simple and clear. It did take a bit longer than I thought for them to arrive, but when I emailed the customer service team, they were really quick to reply and made sure the mats were delivered the next day. They fit my car perfectly and are really good quality. Even though I had my doubts at the beginning, I'm really happy with my purchase and would definitely suggest these car mats to others.
Review about: Vessi
Walking shoes
I bought a pair of walking shoes recently and honestly, they were even better than I expected. They not only look nice, but they're also super comfortable to wear. I was really impressed by how quickly they were delivered and how well they were packaged. The care and return instructions included were a nice detail that made the whole buying experience even better. When I tried on the shoes, they fit perfectly and felt like I was walking on air. I'd definitely suggest these walking shoes to anyone looking for durable and stylish footwear.
Review about: Master of Malt
Whisky order
I got myself a bottle of whisky which came in quick and secure packaging. I had a question about my order and the customer service team were really helpful and sorted it out fast. The price of the whisky was fair considering how good the quality was. All in all, shopping with them was a great experience.
Review about: Selfridges
Earrings for wife
I bought these earrin for my mum's birthday but she said they were too big for her little ears. I tried to return them to the shop but they wouldn't take them back because of 'hygiene reasons'. What a con!
Review about: Startselect
Return process satisfaction
The return process at this place is fantastic. It was really quick and easy, and the customer service was so helpful and friendly. All my questions were answered straight away, I'll definitely be shopping here again in the future. I highly recommend it!
Review about: fanatics-intl
Wrong sizes, no response to complaints or returns
What a complete disaster! The wrong sizes were sent and they charged me for it. When I complained and tried to return them, there was no response at all. I would highly recommend avoiding this company - they have no sense of honour as merchants.
Review about: The Spark Company
Christmas sweatshirt
Even though I faced some difficulties when I bought from The Spark Company, I've got to admit, I was really impressed with their customer service. It did take quite a while for my Christmas sweatshirt to arrive, but the people I spoke to were always quick to reply and really friendly. And when the sweatshirt finally came, I was thrilled with the quality and the adorable design - it was even better than I'd hoped. I'm really pleased with my purchase and I'd definitely shop with them again.
Review about: Live Unlimited London
Clothes arrived damaged
My clothes arrived all ripped up because of that delivery company Evri. I got in touch with Ro&Zo and they sorted it out quickly. Debbie even let me know that they were sending new ones express. I received my new stuff the very next day. I'm so pleased they dealt with it promptly and so well.
Review about: Inspired Luxury Escapes
Independent travel company experience
My daughter and I just got back from Rhodes after a lovely week away, and I have to tell you, the travel company we used was absolutely fantastic. Everything went without a hitch, and we were blown away by how well they looked after us. But the real star of the show was Wendy. She was an absolute delight - so warm, full of information, and always there to help with any queries we had. It's not often you find someone so dedicated to their customers, so big applause to Wendy for making booking our holiday an absolute breeze. We're already looking forward to booking with them again in the future.
Review about: Subsidesports
Retro Roma shirt purchase
I was a bit unsure at first because of the mixed reviews, but I decided to take a chance and order a retro Roma shirt from here. I was actually really pleased with what I got. The shirt arrived pretty quickly, fits nicely, and looks fantastic. The communication during the ordering and delivery was good too. All in all, I'm really chuffed with my purchase.
Review about: Pro Direct Rugby
Rugby boots
I purchased a pair of rugby boots from this website and they were just what I was after! They were really comfy and the studs helped me stay steady on the field. What's more, the price was very competitive, which was an added bonus. I also appreciated that the packaging was crafted from recycled plastics, it's great to support an eco-friendly company.
Review about: Pro Direct Running
Refund and alternative pair of shoes
I was well chuffed with the way this company kept me in the loop about my order. They wasted no time in sorting out my refund, and I got it pretty sharpish. Plus, when I fancied getting a different pair of shoes, ordering them was dead easy. The shoes I got were spot on, just what I wanted, and I was well happy with the whole thing. Cheers for being so efficient!
Review about: Schuh
Shoes not received
I bought some shoes online not long ago but they never turned up. The delivery company said they left them in my letterbox, but I don't even have one so that didn't make sense. I contacted customer service for help but they took ages to get back to me and weren't very helpful. I just want a refund now because I don't trust their delivery service, but the company doesn't seem keen to sort it out.
Review about: Ripe Insurance - Valuables
Car and caravan insurance
I had a really bad time with this insurance company. After my car crash, the whole claims process was a mess and poorly dealt with. The lack of support at the beginning, constantly asking for documents, and not keeping in touch properly just made a stressful and upsetting situation even worse. It was frustrating that they only wanted to pay out what I originally paid for the caravan, without taking into account its actual market value or any extras I had added. I wouldn't suggest them to anyone else.
Review about: John Fowler Holidays
Booking cancellation drama
I have been going to this place for ages, but this year I had to cancel my booking. So, I sent them an email, but they still took money from my account for both caravans even though I had informed them about the cancellation. Now I have to go through the hassle of fighting to get my money back. It's really not cool at all!
Review about: Simon Jersey
Collarless shirts for women and men
I'm a regular customer for collarless shirts from this seller. I'm a woman and I actually prefer the men's shirts because they have a great style and fit. The quality of the shirts is top-notch, and they always come out of the wash looking fantastic. I love that I don't have to bother with ironing because they dry perfectly. Whether I get coloured shirts or white ones, they keep their colour and brightness. I would definitely suggest this seller to anyone in need of stylish, easy-care shirts. The quick delivery via courier service and the superb packaging are also worth mentioning.
Review about: Worldwide Insure
Got all the info needed
I had a chat with a lovely lady who gave me all the information I needed.
Review about: Loopsterpanel
Quick surveys
I'm not having much luck with Loopsterpanel at the moment as I keep getting screened out of surveys right at the start. It's a shame because you can reach the limit quite quickly.
Review about: Vintage Cash Cow
Bits of costume and gold jewellery plus other bits and pieces
Oh my goodness, guys, I can't believe how much cash I got for my stuff! I thought it was just some old costume jewellery and random bits and bobs, but Vintage Cash Cow paid me loads for them. They were really quick with the payment too, straight into my bank account. The service was so easy to use and they replied to me really quickly. I definitely recommend Vintage Cash Cow to all my friends and family!
Review about: Boohoo
Tracksuit return issue
I've been with the company for many years now, but I recently had a really frustrating experience with my order. I sent back a bunch of tracksuits but was told they only received one item. Even though I told them I sent everything back, they said CCTV footage only showed one item being returned. I find this hard to believe because I sent back a big parcel with lots of stuff inside. They said two people saw the footage and agreed only one item was returned, but they didn't show me this so-called evidence. I'm disappointed and annoyed that I'm not getting a refund for the items I sent back.
Review about: Superdrug Mobile
Cancelled order due to coverage in Scotland
I had to cancel my order because of a coverage issue in Scotland. The service was really quick and I spoke to a lady named Courtney. She was really fast and efficient, much better than another company that starts with a V.
Review about: Luca Faloni
Cashmere sweater purchase
I just wanted to say how amazing the cashmere sweater I got from here is. The quality is top-notch and you can really tell that a lot of effort and care was put into making it. The attention to detail and precision in every stitch is just outstanding. I'm really blown away by the level of craftsmanship that goes into each piece, making it totally worth it for anyone looking for long-lasting, high-quality clothing.
Review about: Shark Clean
Shark stratos corded hoover
It was my first time investing in a decent hoover, and I've got to say, the quality is top-notch. The suction power of the Shark stratos corded hoover totally blew me away, especially for its small motor size. Plus, it's surprisingly light and easy to move around, so cleaning is a piece of cake. What really impressed me was the packaging - all paper, no plastic. It's not often you see that, and I thought it was a nice eco-friendly touch.
Review about: Miscota
Dog food order
I ordered some dog food from this website and was really looking forward to giving it to my furry pal. But when the package turned up, I was so surprised to find that the food had already gone past its expiry date! I couldn't believe it! I felt so let down and annoyed that I'd spent my money on something that was no good. I definitely won't be ordering from this website again, that's for certain.
Review about: Custom Controllers
Custom gaming controller
I was really disappointed with the service I got after ordering a custom gaming controller from this company. The controller I got wasn't the one I asked for, and it was obvious that it hadn't been checked properly before they sent it to me. What's more, there were random labels inside that had nothing to do with gaming, which made me suspicious. When I got in touch with customer service about the mix-up, they just sent me another controller without even checking if I wanted a refund. But the replacement controller was also damaged, which made me doubt their quality control process. It took a frustrating 23 days from when I first ordered to get a refund for the wrong controller. All in all, my experience with this company was a real letdown.
Review about: Buysubscriptions
History mags subs
I enjoy delving into history and often pick up BBC History magazines. I recently found a good offer for a six-month subscription and thought it was worth a shot. I must say, I've been thoroughly pleased with my experience up to now.
Review about: Von Haus
Outdoor two seat cover
I've been a customer of this place for years and I've always been impressed by the quality of their seat covers. So, when it was time to get a new one, I didn't hesitate to choose Von Haus. Their products are always so well-made and durable, never let me down. I'm sure this new cover will last a long time. Even though I haven't tried it out yet, I'm pretty confident it will be great as the seasons come and go.
Review about: Artigiano
First order experience
I'm really disappointed with my first order from this company. When I called customer service, they gave me a weak excuse about their IT system migration causing delays for orders placed in September. They told me to leave a note on my door for delivery, which I wasn't happy about. Emailing customer care worked better, but my first impression wasn't great. Since this was my first time ordering from them, I don't think I'll be placing another order in the future.
Review about: Rent a Company
Renting a company
I hired a service from this company last year and everything seemed okay initially. However, after 8 months, my account was suddenly disabled without any warning. When I got in touch with customer support, they told me it was because of inactivity and that I needed to buy my "rental" again with a monthly payment. This information wasn't anywhere on the website or in the terms of service. I tried to get clarification from support but never got a reply. When I saw the big yellow warning on Trustpilot about fake reviews being deleted, that was the last straw. It's obvious that this company isn't honest or reliable. I recommend avoiding them completely.
Review about: Beaverbrooks
Recent jewellery purchase
I popped into the store for some jewellery and I have to say, the staff were so friendly and really helpful. They knew all about the products and helped me find the perfect piece for me. The store was nicely laid out and had loads of jewellery to pick from. I was really impressed with the customer service and would definitely suggest this store to others.
Review about: Furniture At Work
Office furniture purchase
As soon as I ordered my office furniture, I was really impressed with the customer service. The staff knew what they were talking about and were really helpful, giving me all the info I needed to choose the right stuff. Ordering was easy and quick, and they kept me in the loop the whole time. The delivery was on time and everything arrived in great condition. All in all, I'm really happy with how it all went and would definitely suggest this company to anyone after some top-notch office furniture. Cheers!
Review about: Beer52
Light beers box
I took advantage of a very good deal. Unlike others I was aware that I was joining a club. The beers weren’t to my taste so I decided to cancel after the first delivery. Cancellation is only possible by phone and initially I found this very frustrating as the 0203 number I found on the website disconnected after six minutes on hold every time. I then found a 0131 number which was answered after about ten minutes. The chap I spoke to was very helpful; obviously he offered me incentives to stay but then he duly cancelled my account, which was quickly followed by an email confirmation.
10 mins on the phone at 50p per minute just to cancel your subscription. You were lucky to get this done in 10 mins. A lot of people wait 20 mins and then their call is disconnected. Total scam
Glad I read this review about cancelling. I definitely won't be ordering from them now
Review about: Parcel2Go
Shipping
After dealing with this company for over 3 years I'm astonished how their business model has gotten worse rather than better. They are great when things go right, but the worst company I have ever dealt with as soon as an issue arises. Only ever available via live chat, and also a 24-48 hour wait for a response, even for a small query. This usually results in further 24-48 hour waits over and over...you'll get fed up before they do! First ever negative review I have ever had to leave.